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Customer reviews for 2.3 GPM Tankless Electric Water Heater
2.3 GPM Tankless Electric Water Heater
Ideal for use in warm climates with a high groundwater temperature, this PowerStar 2.3 GPM Electric Tankless Water Heater provides enough hot water at 105 degrees Fahrenheit with a 55-degree Fahrenheit inlet temperature for a shower, laundry or bathtub. The element and polymer canister are designed to optimize heat transfer and reduce scaling, and the flow sensor provides a constant output temperature. The small product footprint fits in tight spaces, and the water heater can be installed in various locations for versatility.
Overall rating:
(22 reviews) 21
Rating breakdown 22 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars
7
1 star
4
12 out of 21(57%)reviewers recommend this product.
Customer reviews for 2.3 GPM Tankless Electric Water Heater
Review 1 for 2.3 GPM Tankless Electric Water Heater
Overall rating
Computer Board Burns Out Regularly
,PostedMarch 18, 2013
MissRiver
Age:55 to 64
Gender:Female
Home improvement profile:Other
Length of ownership:1 year or longer
Ease of installation
2
/
5
Quality
2
/
5
Value
2
/
5
The computer board cannot handle the load it has to deal with (flawed design I assume), and these newer washing machines alternate hot and cold water draw to deliver the warm water setting, which I mostly use. Now I am scared to use the warm water setting for fear it will burn out the board sooner.
I am on my second unit because the first one I bought had to be replaced by company (and I had to pay a plumber to install). The computer (control) board is not built to last and only has a one-year warranty and is not returnable; the second unit the company sent me had the original board burn out within a year (had to pay a plumber to change it) and now that replacement just died (three years later) and had to pay for it and plumber, which is almost the cost of a new heater.
Check the breaker box for loose wires on the two switches. Mine would trip the breaker in 6 minutes, when I had soap in my hair.
When this computer board burns out I may look at natural gas on demand because it does save me at least $40 a month on electric bill. I have had similar problems with the company stated in other reviews. Will not buy anything that is this brand again. Really sad, because when it works, it works great; you just can't depend on how long it will be before the board burns out.
I am on my second unit because the first one I bought had to be replaced by company (and I had to pay a plumber to install). The computer (control) board is not built to last and only has a one-year warranty and is not returnable; the second unit the company sent me had the original board burn out within a year (had to pay a plumber to change it) and now that replacement just died (three years later) and had to pay for it and plumber, which is almost the cost of a new heater.
Check the breaker box for loose wires on the two switches. Mine would trip the breaker in 6 minutes, when I had soap in my hair.
When this computer board burns out I may look at natural gas on demand because it does save me at least $40 a month on electric bill. I have had similar problems with the company stated in other reviews. Will not buy anything that is this brand again. Really sad, because when it works, it works great; you just can't depend on how long it will be before the board burns out.
Cons: totally unreliable longevity, can't be fixed overnight
No, I do not recommend this product.
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+3points
3out of 3found this review helpful.
Review 2 for 2.3 GPM Tankless Electric Water Heater
Overall rating
Would Advised Against This One
,PostedMay 22, 2012
DAVA
Age:45 to 54
Gender:Male
Home improvement profile:Other
Length of ownership:1 year or longer
Ease of installation
2
/
5
Quality
1
/
5
Value
1
/
5
I purchased this heater 14 months ago. Now out of warranty and one of the circuit boards burnt out. I contacted Bosch and the person was rude and could have cared less about my problem. I just wanted to replace the circuit board but he said they couldn't do that without seeing the unit first. Shipping it to them would not be cost effective. Plus the cost of the part was about the same as the unit. It was great while it lasted but I would expect it to last more than one year.
No, I do not recommend this product.
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+13points
15out of 17found this review helpful.
Review 3 for 2.3 GPM Tankless Electric Water Heater
Overall rating
Little dissappointing...but ok.
,PostedJune 22, 2009
I installed this heater to replace a standard 40 gallon unit that had a tank failure. I had always wanted to install a tankless unit but the cost was a little excessive in the past. This one seemed to be priced right so I took the plunge. The heater works fine with a few somewhat minor issues. Installation was simple (wall mounted) and I had no major problems. But be advised that this unit will require TWO 240 volt power lines instead of the one typically used by the standard heater. This could be a really big deal in some situations. As of the date this was written, my unit is being powered by only one and works fine though it sometimes "trip" the breaker or reset switch. I do not recommend this. The unit should be wired with two. This unit also requires a 40 amp breaker which required replacing the 30 amp in use at the the time of installation. Both changes in most cases will require an electrician which will for most add to the cost of installing the unit. Also be advised that the time to get hot water at the faucet was increased, but not dramatically. Maybe by another 10 seconds or so. For me , no big deal. What is a big deal though, and I believe for others as well, is the dramatic decrease in hot water flow. There was a significant decrease in the amount of flow from the tank heater to the tankless. About half would be a reasonable estimate. If you like strong hot showers, for example, you will not be happy. Be sure to compare, unlike I did, the gpm (gallons per minute) of your old unit to that of this unit or any other that you may consider purchasing. Changing my shower heads to low flow, high pressure types solved the "strong hot shower" issue and probably will save water and money as well. All in all I'm relatively happy with the unit and would purchase it again. I think the more expensive units would be a better choice but for me this unit is satisfactory.
Yes, I recommend this product.
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+24points
24out of 24found this review helpful.
Review 4 for 2.3 GPM Tankless Electric Water Heater
Overall rating
Tankless Water Heater
,PostedDecember 21, 2009
Bought power star tankless water unit two months back. Installation was not easy, had help from family and took about 4 days to be put in. I recommend anyone that lives in warm climate the AE-115 water heater. This model requires a 150 amp circuit breaker and 2 40 amp breakers which i believe is the standard for most homes. The next model would require you to have a 200 amp breaker and 3 40 amp breakers. The AE-115 uses a lot of power, about 60 amps which is more than most kitchens. But remember you are only using it for the time you are taking a shower. Running mutilpe items around the house has not givien me a problem, such as the A/C, Pool pump, wsher, dryer, and taking a shower. I also recommend that this item is used with a house hold of less than 5 and a family that doesnt take to many long showers. Than you can see a change in your electric bill, about $15-$25 less a regular water heater.
Yes, I recommend this product.
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+15points
15out of 15found this review helpful.
Review 5 for 2.3 GPM Tankless Electric Water Heater
Overall rating
Pretty good unit
,PostedApril 13, 2013
ArizonaGirl
Age:35 to 44
Gender:Female
Home improvement profile:DIYer
Length of ownership:1 year or longer
Ease of installation
5
/
5
Quality
4
/
5
Value
4
/
5
I bought this unit 2 years ago. It worked great, then a few months ago it cracked and started to leak. After a couple calls to the warranty department it was replaced. The new model is slightly different and I hope it will last more than 2 years.
Easy install. Lower electric bill than my old tank water heater. I love never running out of hot water - I can run 2 major appliances or shower at the same time.
Pros: Easy to Install, Good Instructions
Cons: cracked & leaked resulting in a replacement after
Yes, I recommend this product.
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0points
0out of 0found this review helpful.
Review 6 for 2.3 GPM Tankless Electric Water Heater
Overall rating
marginal product
,PostedJanuary 23, 2012
CAPXXX
Age:45 to 54
Gender:Male
Home improvement profile:DIYer
Length of ownership:1 year or longer
Ease of installation
2
/
5
Quality
2
/
5
Value
2
/
5
works OK about half of the year when inlet water is warm, use low volume heads and throttle flow just to get lukewarm water most of the year, certainly not a whole house heater as sold
No, I do not recommend this product.
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+7points
7out of 7found this review helpful.
Review 7 for 2.3 GPM Tankless Electric Water Heater
Overall rating
Not a very long life- going back to a tank
,PostedMay 3, 2012
Georgia
Age:55 to 64
Gender:Female
Home improvement profile:Professional
Length of ownership:1 year or longer
Ease of installation
1
/
5
Quality
3
/
5
Value
3
/
5
Not worth the money or the headache. I had it in a rental property and didn't get very long use out of it.
No, I do not recommend this product.
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+7points
8out of 9found this review helpful.
Review 8 for 2.3 GPM Tankless Electric Water Heater
Overall rating
Have bought 3 of your heaters, had to replace 2. Will not buy another until you have a better unit.
,PostedNovember 18, 2011
karen
Age:65 or over
Gender:Female
Home improvement profile:Professional
Length of ownership:1 year or longer
Ease of installation
2
/
5
Quality
3
/
5
Value
2
/
5
Much too expensive to last only 3 yrs. No help from technical support plus was put on hold for over 50 minutes!!!
No, I do not recommend this product.
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+7points
7out of 7found this review helpful.
Review 9 for 2.3 GPM Tankless Electric Water Heater
Overall rating
Very Satisfied
,PostedOctober 16, 2010
Let me just start by this is the gift that keeps on giving! My family was having to trip the breaker to get our old 40 gallon tank water heater to turn on and then it would just run until it got too hot and shut down. My dad had installed one of these in his house and said that it had cut down on his electric bill a little, but I had no idea the impact it would have on mine. With a little common sense and around $600 from start to finish I was able to this project my self and it has paid for itself time and time again. Our electric bills were cut by 25% and it is great knowing that when we are not at home that there is not electricity running to a device that isn't neccessarily being used. I would reccomend this product to anybody who is looking to replace their water heater and doesn't want to shell out a whole lot of money in the process.
Yes, I recommend this product.
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+8points
8out of 8found this review helpful.
Review 10 for 2.3 GPM Tankless Electric Water Heater
Overall rating
this is the second PowerStar tankless we have purchased. Worth every dollar and much more.
,PostedJuly 31, 2012
Ease of installation
5
/
5
Quality
5
/
5
Value
5
/
5
We have instant hot water anytime and all-the-time. Enjoy the space the old water heater tank took. Like the clean look with no large tank, but love the savings in the electric bill...
Pros: Easy to Install, Reliable, Good Instructions, saves money
Yes, I recommend this product.
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+3points
3out of 3found this review helpful.
Review 11 for 2.3 GPM Tankless Electric Water Heater
Overall rating
plan to replace yearly
,PostedFebruary 4, 2012
patiodaddyo
Age:55 to 64
Gender:Male
Home improvement profile:DIYer
Length of ownership:1 year or longer
Ease of installation
3
/
5
Quality
1
/
5
Value
1
/
5
I am on my third unit. All have been warranty except last year when the circuit board failed. I had to order and pay for that. When you have an issue, be sure it is not on the weekend, they are not open. When you call, be sure you have at least 45 minutes of hold time available. You also will not get service unless you are looking at the unit when you talk with someone. They will not help you if you are not at the heater.
My first two units would work about six months then go out. This last unit one of the heating tanks cracked and flooded my room. They will not ship replacements overnight unless you want to spend $210 plus.It takes five days to get a replacement so prepare to be out of hot water for a week.
Do not think of sending them an email. I have emailed at least four different times and I have never receive an answer on any of them.
I will say they are good about honoring the warranty, you just have to know it will be a good week to get results.
Over all If I ever have to pay for repairs or service I will buy a different product. I would not buy one of these or from this company
My first two units would work about six months then go out. This last unit one of the heating tanks cracked and flooded my room. They will not ship replacements overnight unless you want to spend $210 plus.It takes five days to get a replacement so prepare to be out of hot water for a week.
Do not think of sending them an email. I have emailed at least four different times and I have never receive an answer on any of them.
I will say they are good about honoring the warranty, you just have to know it will be a good week to get results.
Over all If I ever have to pay for repairs or service I will buy a different product. I would not buy one of these or from this company
No, I do not recommend this product.
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+7points
8out of 9found this review helpful.
Review 12 for 2.3 GPM Tankless Electric Water Heater
Overall rating
AE115
,PostedAugust 21, 2010
If your house has at least 125Amp @ 240, and there is space in your breaker box for 2 240v circuits and the heater isn't too far from the breaker box the rest is pretty easy. At 20# the installation can be performed by 1 person. It worked right off the bat. I thought it would hum like an electric chair was being used, but it is quiet.
I have electric solar panels on my roof, so now my hot water will be free. Replacing a tank gas heater, I should be more energy efficient and zero pollution. I have a small household and the amount of water is adequate.
I have electric solar panels on my roof, so now my hot water will be free. Replacing a tank gas heater, I should be more energy efficient and zero pollution. I have a small household and the amount of water is adequate.
Yes, I recommend this product.
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+5points
5out of 5found this review helpful.
Review 13 for 2.3 GPM Tankless Electric Water Heater
Overall rating
No more water heater tanks for me
,PostedOctober 18, 2011
HAWs
Age:55 to 64
Gender:Male
Home improvement profile:DIYer
Length of ownership:1 year or longer
Ease of installation
5
/
5
Quality
5
/
5
Value
5
/
5
I have installed 3 of these tank-less electric water heaters and I'll never go back. They work great and save money. Just have a general knowledge of plumbing and electrical experience. Especially perfect for 2nd homes and vacation rentals. They use no power if no water goes through. One has been in service for 2 years and never a problem even when not used in several months. Directions could be a little more specific and "man friendly". In other words, show pictures in sequential steps.
Yes, I recommend this product.
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+4points
4out of 4found this review helpful.
Review 14 for 2.3 GPM Tankless Electric Water Heater
Overall rating
I'm about to purchase my second one
,PostedJuly 21, 2012
StupidNickName
Age:45 to 54
Gender:Male
Home improvement profile:DIYer
Length of ownership:6 months
Ease of installation
5
/
5
Quality
5
/
5
Value
5
/
5
I replaced a unit with this one and could not be happier
Pros: Reliable, Easy to Install
Yes, I recommend this product.
Share this review:
+2points
2out of 2found this review helpful.
Review 15 for 2.3 GPM Tankless Electric Water Heater
Overall rating
good product
,PostedFebruary 23, 2012
Ease of installation
5
/
5
Quality
5
/
5
Value
5
/
5
Was very pleased with unite and shipped free. Why some people think these units dont work are because their not turning the valve pressure down coming out of the unite. It must be no more than 1.5 gallons per min. in upper states. customer really pleased....and use the 6gauge wire as required with 2 -40amp double pole breakers.
Yes, I recommend this product.
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+3points
3out of 3found this review helpful.
Review 16 for 2.3 GPM Tankless Electric Water Heater
Overall rating
breaker inside keeps tripping
,PostedJanuary 1, 2013
daddymacx3
Length of ownership:1 year or longer
Ease of installation
3
/
5
Quality
2
/
5
Value
2
/
5
The inside breaker keeps tripping so I would not recommend this product.
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0points
0out of 0found this review helpful.
Review 17 for 2.3 GPM Tankless Electric Water Heater
Review 18 for 2.3 GPM Tankless Electric Water Heater
Overall rating
Zero! If you like cold water, then this is it!
,PostedMarch 4, 2012
desertwinds
Gender:Female
Home improvement profile:Other
Length of ownership:6 months
Quality
1
/
5
Value
1
/
5
My showers are NOT hot! My bathroom tap water is freezing for several minutes before it gets hot. I hate it! Want to go back to a propane tank for reliable hot hot hot water! My electrial bill has jumped up $60.00 - $66.00 per month.
No, I do not recommend this product.
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+1point
3out of 5found this review helpful.
Review 19 for 2.3 GPM Tankless Electric Water Heater
Overall rating
this product is of average quality
,PostedAugust 20, 2012
chuck
Ease of installation
4
/
5
Quality
2
/
5
Value
2
/
5
only had this product 4 yrs and has stopped working already.
No, I do not recommend this product.
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0points
0out of 0found this review helpful.
Review 20 for 2.3 GPM Tankless Electric Water Heater
