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Home Depot Ratings and Reviews

Customer reviews for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White

15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White

This Americana 15.6 cu. ft. Top Freezer Refrigerator features gallon door storage, which allows for convenient in-the-door storage of milk and other large containers while helping to preserve valuable shelf space. The sturdy wire refrigerator shelves easily adjust by sliding in and out to accommodate taller or shorter grocery items and help you maximize refrigerator capacity.
Overall rating:
3.618 / 5
3.6
 / 
5
(55 reviews) 54
Open Ratings Snapshot
Rating breakdown 55 reviews
5 stars
16
4 stars
18
3 stars
13
2 stars
0
1 star
8
39 out of 54(72%)customers recommend this product.
Customer questions and answers:
2 Questions | 2 Answers
Customer reviews for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Review 1 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
1 / 5
1 / 5

Yes, it is noisy A LOT.

,
PostedJanuary 23, 2012
Customer avatar
gahdo
Quality 
1 / 5
1 / 5
Value 
1 / 5
1 / 5
I don't expect a "quiet" refrigerator with this price, but it is very noisy to me. The compressor runs very often and long compared to my old GE top-freezer (GE top freezer is also criticized due to its noise but this one is worse from my experience. GE manufactures Americana and Hotpoints brands but these are the economic version (cheap) of GE). Maybe I'm out of luck, but if you are sensitive to noise, you have higher chance of being unhappy with this.
No, I do not recommend this product.
0points
0out of 0found this review helpful.
Review 2 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
4 / 5
4 / 5

Good product

,
PostedSeptember 6, 2011
Customer avatar
spesano7
Everything works just fine, fast and simple delivery. Only thing would be the bottom drawer...does not hold very much weight for such a large drawer without falling down. Everything else, does its job and looks good.
0points
0out of 0found this review helpful.
Review 3 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
5 / 5
5 / 5

no shelf

,
PostedMay 12, 2011
Customer avatar
syib4u
It just arrived 5 hours ago .It's working fine already.
This is almost exactly the same fridge it replaced only 16 years younger.
The last was called a Hotpoint (GE also) though.
It's not really much quieter though.
I expect it will do at least as good a job.
The big out here so far is no freezer shelf.
The Hotpoint had a shelf but a smaller freezer as I recall.
GE gets good ratings.
Otherwise I expect getting something like the wire shelf I have and am using else ware presently is a fair solution for the future.
It was somewhat troubling to put an ice tray in without a shelf, but even on a shelf the water before freezing could spill over if jostled, if less likely jostled off on a shelf.
I think I'll try to ask GE what it would cost for them to send the one they have described in the book.
This is like the smallest large size, cheapest model fridge available I think and I don't think there is any better for the price.
Delivery with pre-call notification was excellent.
It was installed in veritably no time at all considering all the hoops to get it through the door.
I'm rating it for the price.
To compare it to a more expensive model wouldn't be fair.
If there are any future problems I'll lower my rating.
The last one lasted 16 years or so, with no service calls.
Yes, I recommend this product.
+3points
4out of 5found this review helpful.
Review 4 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
5 / 5
5 / 5

Great Fridge!

,
PostedApril 30, 2011
Customer avatar
jomon
from Columbus, Ohio
 
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Great overall appliance, this one is for an apartment, is well liked by the tenant.
Yes, I recommend this product.
+1point
1out of 1found this review helpful.
Review 5 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
4 / 5
4 / 5

It's a bit noisy - so what?

,
PostedMarch 14, 2011
Customer avatar
Ducky11
I read several reviews before purchasing this fridge, and the most common complaint I found is that it is noisy. I will agree that it IS rather loud when it is running, but come on folks - it's not THAT loud! Yes, you can hear it running if you listen for it. No, it will not block out the sound of Wheel of Fortune on the tube. Just ignore it, and you won't even notice it. It's not that big of a deal!
Personally, my only complaint is that it does not come with any sort of shelving in the freezer. There are a few holes in the sides of the freezer, as if it was meant to hold a shelf, but we did not receive one. I'm not sure if it was supposed to come with a shelf and we did not get it, or if it's something we need to buy separately. I noticed several people complaining that they did not receive their butter door. We DID receive ours, but no shelf for the freezer. Maybe that was a trade-off. Who knows.
Other than that, it works fine for what it is; a refrigerator that's meant to keep your milk cold and your Hot Pockets frozen. Nothing more, nothing less.
Yes, I recommend this product.
+3points
3out of 3found this review helpful.
Review 6 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
1 / 5
1 / 5

Bad investment

,
PostedFebruary 28, 2011
Customer avatar
LoyalHDcustomer
from Rockford, Illinois
 
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I have had this unit for only four months. After three months the shelves began falling out when stacked with food items. the bottom crisper now lays on the bottom of the fridge. I have beed contacted by GE, the maker of Americana and have been informed they are aware of the shevles falling out. They informed me three times during our conversation. The inside of the fridge is wider than the shelves. I have been waiting several days now for their fix to this concern. They are sending plastic clips that are supposed to help eliminate the shelves falling out. I wil believe it when I see it. There are better units out there for the same money that lock the shelves in the old fashion way with track mounted on the back of the fridge that the shelves angle and lock in to..
No, I do not recommend this product.
+1point
1out of 1found this review helpful.
Review 7 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
1 / 5
1 / 5

noisy disappointment

,
PostedFebruary 20, 2011
Customer avatar
wrn1
from MI
 
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This is a follow up review after owning this refrigerator for 3 months. This refrigerator has a loud bothersome coolant expansion noise. This is not the constant low pitched hum of the compressor or the fans but is a high pitched irregular noise that can be likened to a piece of metal on a grinding wheel. It starts out much louder than the compressor and fans and quiets down after the compressor has been on for 13 or 14 minutes. I had GE service come out to look at it and was told that it is normal for this refrigerator to make that noise. So I have to believe that GE designed this refrigerator to operate at such a low charge level to cause this noise -- a very poor ergonomic design.
No, I do not recommend this product.
+1point
1out of 1found this review helpful.
Review 8 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
5 / 5
5 / 5

Top freezer refridgerator

,
PostedJanuary 22, 2011
Customer avatar
mbkendell
from Detroit MI metro area
 
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Met expectations. Wanted an energy efficient replacement for a 30+ year old fridge for the basement. Handles storage overflow just fine and is compact. Good delivery and installation--even arrived early with notice.
Yes, I recommend this product.
0points
1out of 2found this review helpful.
Review 9 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
5 / 5
5 / 5

so far so good...

,
PostedJanuary 22, 2011
Customer avatar
slocaligirl
from San Luis Obispo
 
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I have finally found the fridge that fits into my spot. After hunting estate sales for an "apartment size" fridge with no luck (2 years now), I decided to buy this one brand new. Very happy with the decision. I purchased on line, and with no hitches. Delivery was "as promised" with friendlly, courteous delivery men, on time, and installed quickly and effeciently. Fridge is perfect for my situation, and working perfectly. No issues.
Yes, I recommend this product.
-1point
0out of 1found this review helpful.
Review 10 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
4 / 5
4 / 5

15.6 Refrigerator/Freezer

,
PostedJanuary 22, 2011
Customer avatar
wags23
from Bridgeview,I|L
 
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For the money I must admit this was an excellent buy. I am very pleased with the overall performance, it is not noisy as some people have said and I did get a cover for the butter tray which some people said they did not. It was a perfect purchase for a 2nd refrigerator for our laundry room which we use to store sodas and for parties. I am totally satisfied.
Yes, I recommend this product.
-1point
0out of 1found this review helpful.
Review 11 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
5 / 5
5 / 5

perfect

,
PostedNovember 28, 2010
Customer avatar
captlwr
from Fort Lauderdale
 
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Bought this as replacement ... old side-by-side compressor went out. Good shopping experience at local Home Depot. On time delivery and set up with free removal of old unit.
This Americana unit is perfect for me in my condo.
It IS "quiet" - the shelves permit good airflow. It DID come with a butter shelf cover. The doors DO close and STAY closed after use - IF the instructions are followed and the front legs are lowered and cause the correct rearward tilt of the unit.
Overall NICE job - in shopping, buying, delivery - and "quality"
Thanks, Home Depot !!!
Yes, I recommend this product.
+1point
1out of 1found this review helpful.
Review 12 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
3 / 5
3 / 5

,
PostedOctober 30, 2010
Customer avatar
wrn1
from MI
 
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pros: great price, mine came with the butter door and ice cube tray
cons: quite loud, door handle is a slot in the side of the door which is awkward ergonomically (for a door that opens on the left you have to open the door with your left hand - so if you are putting something in you would have to hold it in your right hand and then either swap hands after the door is open or walk around the partially open door ...). Cooling coils are on the bottom. They claim this is a feature (cleaning not required). Time will tell but I would expect that coils on the bottom are more prone to dust collection than coils on the back.
No, I do not recommend this product.
+2points
2out of 2found this review helpful.
Review 13 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
5 / 5
5 / 5

Best Bang for the Buck

,
PostedSeptember 16, 2010
Customer avatar
SuperHeros
from Georgetown, Tx
 
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I purchased this refreig as a second to keep in the garage. It seems to run pretty quiet. Also mine was delivered with the butter tray/trap door unlike others. So maybe after complaints they've decided to include it. I'd defintely recommend this unit for the price.
Yes, I recommend this product.
+1point
1out of 1found this review helpful.
Review 14 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
3 / 5
3 / 5

Just functional

,
PostedJuly 24, 2010
Customer avatar
browncoug
from Seattle, WA
 
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Refrigerator is noisy it works well. The doors can be switched so they open on either right or left side. I would recommend it above Frigedaire.
No, I do not recommend this product.
+1point
1out of 1found this review helpful.
Review 15 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
4 / 5
4 / 5

,
PostedJuly 10, 2010
Customer avatar
billatw
from Norwich, CT
 
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Great price. VERY nioisy. Too soon to know how well it will work out long term
Yes, I recommend this product.
+1point
1out of 1found this review helpful.
Review 16 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
5 / 5
5 / 5

Great value, excellent service!

,
PostedMay 19, 2010
Customer avatar
Katherine001
from Washington DC area
 
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I was delighted to find such a good product at an affordable price. I had such a good experience with the delivery - it was easy to reach a representative to go over details, and the delivery company was very helpful, reliable, and courteous.
Yes, I recommend this product.
0points
1out of 2found this review helpful.
Review 17 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
4 / 5
4 / 5

Not quite the bargain as I thought

,
PostedMay 5, 2010
Customer avatar
Ebenites
from NoHo, CA
 
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So my refrigerator died on me last week and I found myself in a panic as I needed something to replace it within budget.
After searching for reasonable fridges elsewhere my Dad suggested I come here (as he thinks Home Depot has some pretty good deals at times). I found this fridge and liked it because it was within my budget and small enough to fit comfortably in my apartment kitchen
Got it delivered this morning but imagine my surprise when I looked inside it as it was being installed only to notice that it did not bring the butter door or any freezer shelves!!! I have NEVER purchased a fridge were these parts were not standard. I called the parts number to see how much these things would cost me: butter door $15.75 (?!?!) and freezer shelves $39.25, shipping of $5.95 and $5.95 in taxes... total cost for these parts $66.90.
All of the sudden what I thought was a 'great deal' is not quite so great.
This item was just delivered so to be fair I gave it a 4 out of 5... I will change my rating if the fridge acts up or if I encounter any other problems with it.
I wish I had read these reviews before purchasing.
Yes, I recommend this product.
+2points
2out of 2found this review helpful.
Review 18 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
3 / 5
3 / 5

DIY Installation Woes

,
PostedFebruary 15, 2010
Customer avatar
StepnFetchit
from the Ocean State
 
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Nice fridge-- but the reader should be glad that my husband is not writing this review. We had to change the door from left-hand opening to right-hand, which is usually not a big deal. The instructions only called for a 5/16" wrench, also not a problem. However, there are about 10 very necessary bolts that require Torx heads, a 1/4" extension bit, 1/4" drive socket, and a ratchet wrench! All stop and hold position until we looked around in several tool boxes.... We're fortunate because my husband has a set of Torx head bits, an extension bit drive socket, and the ratchet wrench... but we did not realize we needed the extension bit, drive socket and the ratchet wrench until we had taken off the freezer door and were working on the bottom of the fridge door. Again, stop everything and go searching for the bit and wrench... What should have been a 20 minute (max) operation turned into a project taking at least twice that amount of time.
Americana (made by GE) should have listed all tools necessary in its instructions. Do-it-yourselfers should check their tool box to make sure they have Torx tools-- forcing a hex wrench just won't work.
Yes, I recommend this product.
0points
0out of 0found this review helpful.
Review 19 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
3 / 5
3 / 5

parts not included?

,
PostedFebruary 13, 2010
Customer avatar
CASandford
from Burke, VA
 
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This is an okay low-cost appliance. However, not all the parts are included. The door to the butter compartment apparently does not come with the machine! It has to be ordered separately through the manufacturer!
No, I do not recommend this product.
+2points
2out of 2found this review helpful.
Review 20 for 15.6 cu. ft. 28 in. Wide Top Freezer Refrigerator in White
Overall rating 
4 / 5
4 / 5

Works well with us!

,
PostedFebruary 11, 2010
Customer avatar
circletu
from Paris, TX
 
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This fridge is perfect for our small home and I love the gallon shelves on the door. It helps for organizing. It was also easy to move, me and my husband both lifted it out of our truck to the house! I would definately recommend this product for smaller homes!
Yes, I recommend this product.
-1point
0out of 1found this review helpful.