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Home Depot Ratings and Reviews

Customer reviews for 48,000 BTU Porcelain Series 4 Burner Grill

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48,000 BTU Porcelain Series 4 Burner Grill

Let's grill, this 48,000 btus gas grill is ready to handle your hungry crowd. The chef in you will enjoy the 675 square inches of total cooking surface that gives you more than enough room to grill your favorite meats and vegetables. Use the 12,000 btus cast iron side burner to warm the perfect side dish to compliment the main course. Slide-out grill bottom allows for easy clean up. A great addition to your patio, the porcelain-coated lid with cast iron end caps offers a sleek design with durability.
Overall rating:
3.115 / 5
3.1
 / 
5
(26 reviews) 26
Open Ratings Snapshot
Rating breakdown 26 reviews
5 stars
8
4 stars
5
3 stars
3
2 stars
2
1 star
8
15 out of 26(58%)customers recommend this product.
Customer reviews for 48,000 BTU Porcelain Series 4 Burner Grill
Review 1 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
5 / 5
5 / 5

LOVE THIS GRILL!!

,
PostedJuly 3, 2009
Customer avatar
CentralNM
from Central New Mexico
 
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I bought this grill approx. 2 months ago and have used it on a weekly basis from the moment I got it home with ZERO complaints. I have used various grills (propane, charcoal, smokers, etc.) for over 30 years and this grill is by far the best deal for the money I have ever seen! It is substantial, the porcelain coated grates are completely non-stick, the burners light first time, every time and the temp gauge on the lid is fairly accurate. With proper pre-heating every steak I have cooked has been beautifully seared, and cooked to medium-rare perfection every time!
I read the reviews weeks after purchasing the grill and so far have not experienced any of the previously mentioned complaints. We are approaching our 'rainy' season, so I will review again next year with an update as to how this covered grill performs after experiencing all seasons here: hot/dry, wet, snow, wind, below 20degree cold.
But to date, I could not be happier with this purchase. By the way, some people mentioned problem assembly...mine came fully assembled from my local Home Depot and road home in the open bed of a truck.
Consider this grill. It is solid, reliable and considerably more substantial than other grill costing far more!
Yes, I recommend this product.
0points
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Review 2 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
1 / 5
1 / 5

Cooking First Time

,
PostedApril 27, 2009
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jspear
from Tupelo,MS
 
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I just purchased this Grill for my daughter. The first time we used it I was teaching her how to cook on a gas grill. I have been cooking on a grill for several years at least 1 time a week. OUR first time was a really bad. The flames almost burnt the meat even on low. I wish I had read the reviews on line before I purchased the grill. I would have gone with another model. From the reviews that have been posted most recently tells me the company has reduced the quality of the grill. I don't think I'll do that again. I'll read the reviews first and then purchase.
No, I do not recommend this product.
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Review 3 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
1 / 5
1 / 5

Charmglow 7400

,
PostedApril 27, 2009
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tkolarik
from Atlanta Georgia
 
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Buyer beware.!!!!
Only buy this as a disposable grill. Good for maybe a year if you don't use it much. AND HOME DEPOT DOESN'T CARRY PARTS... WHICH ARE VERY EXPENSIVE!!!! To replace all 4 rusted out burners and covers almost double th sales price. But there are more parts rusted out than you find to buy.
I'm going bact to Charbroil products even at a higher price, they can be rebuilt at a reasonable cost.
No, I do not recommend this product.
+1point
1out of 1found this review helpful.
Review 4 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
1 / 5
1 / 5

One Star is too many

,
PostedApril 27, 2009
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Grill2144
from Boston, MA
 
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This might just be the worst grill I've ever worked with. I've always been a Weber user, but, given that this would be my "Second Grill," the price was great, and the product felt sturdy at the store, and that all components were coated in porcelain I figured the durability and cooking quality would be at least comparable to my Weber.
I couldn't have been more wrong.
It never cooked/heated well. There were always hot and cold spots, and after 2 seasons every component is rusted out. The gas cylinders are cracked and rusted. Cost to repair? $130+shipping - or, I can just buy another one for $149 now apparently.
I've always taken care of equipment, so it wasn't neglect ... after 6 years my smaller (Gen A) Weber still cooks perfectly (they're both cleaned thoroughly twice/year). So it looks like I'll be spending $500+ for a new Weber now, which I really should have done in the first place since my total cost is: My new Grill + this junk + many ruined BBQ's in between.
If you can't afford a Weber save up and BBQ at friend's houses until you can. Don't be enticed by a low price - it's not a bargain. Stay away from anything made by Charmglow. They should be taken off the shelf.
No, I do not recommend this product.
+3points
3out of 3found this review helpful.
Review 5 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
1 / 5
1 / 5

charmglow grill

,
PostedApril 24, 2009
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zombemombe
from Houston, TX
 
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We bought this 2 years ago and covered it and have it under a patio coverl. Within a month of purchase the wheels started falling apart. Now 2 years later it is a bucket of rust inside and out. Not usable, burners. Everything is gone except for the castiron parts. Would not recommend to anyone. Original manuf. warranty would not do anything. Luckly I purchased an extended warranty from Home Depot and when it kicked in after the 2 year warranty they gave me a check for the complete cost of the grill so I can replace it. We grill outside year around and have never had a brand grill that lasted this poor.
No, I do not recommend this product.
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Review 6 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
2 / 5
2 / 5

BBQ (Charmglow)

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PostedApril 23, 2009
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BJSC
from Kenner, LA
 
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This BBQ never worked right from the start. It would always have hot spots. You couldn't use the pit on low and just let it simmer. You would have to cook in the middle and the top and then rearrange the food so it wouldn't burn.
No, I do not recommend this product.
0points
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Review 7 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
1 / 5
1 / 5

You have got to be kidding me

,
PostedMarch 21, 2009
Customer avatar
Leroy769
We have had no rainfall here in the South for a couple of years, yet my grill is loaded with rusted parts. Two of the 4 SS burners are cracked. The inside of the grill looks like the Titanic. Purchased in '07 w/ a cover!. The paint on the doors has completely faded and it is in the shade!
This grill is disposable after a couple of years. I wonder how it would fare on a back deck in Oregon?
No, I do not recommend this product.
0points
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Review 8 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
1 / 5
1 / 5

Inferior product

,
PostedMarch 18, 2009
Customer avatar
nez200
from Long Island, New York
 
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I bought this grill less then 2 years ago. Every interior part, racks, burners, drip pan, etc. have rusted out. All four wheels have collapsed and need to be replaced. Total piece of junk. Because the lid is so heavy, it feels like it is a substantial, well made grill, but it really isn't. And, here's a newsflash for the person who didn't buy the Brinkman, this is made by Brinkman for Home Depot. There is a 5 year warranty on parts and you can get replacements (just pay for shipping) but you MUST have a receipt to be able to use the warranty. I'm hoping to get my replacement parts and resurrect the grill. It did work fine until everything started to disintigrate. Very disappointed...you get what you pay for.
No, I do not recommend this product.
0points
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Review 9 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
4 / 5
4 / 5

Not a bad grill for the money

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PostedSeptember 12, 2008
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bbqfanatic
from Syracuse NY
 
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Okay, let me start by giving a little background. I am a BBQ, grilling fanatic. I own more than 10 grills and smokers. I have also built my own smokers before. My 15 year old Assie grill, yes 15 years old, finally went to that big patio in the sky, so it was time for a new gas unit. I normally prefer to use charcoal or wood to cook, but being in upstate NY, weather often dictates otherwise. I went to my local Home Deposit (I've spent a lot there over the years)...and checked out several models. I didn't want to spend a ton because like I said, I don't use propane very often. I checked out the 200 dollar Brinkman and the 250 dollar Charbroil offering. Compared to them, this grill, although a little more expensive, just seemed to be higher quality. The lid is very heavy and has nice rubber dampers to cushion it. Dampers are cool and chicks dig them.
Okay, so I laid a blanket out in the man zone errrr, garage and placed all of the parts on the floor. It went together fairly easy, but I did have to swallow my pride, put down my beer and ask my daughter to hold things a couple of times.
It's a very attractive product. When assembled properly it's very sturdy. The one in the store wasn't exactly put together with any care and of course it had been mauled all summer long. The only real issue I have with fit and finish is the lid scrapes the side of back assembly, especially if the grill isn't sitting totally level. I tried to remedy it to no avail. I even removed the lid and tried shimming the side panel with a couple of washers, but that threw the lid out of square and created other problems. I loosened the two top screws of the rear cowel and pushed the side panel in a little. That gave me a little more clearance, but the other side has far more. Anyways, I'm going to live with it. It's not a Weber, and I didn't pay as much.
Performance:
Not bad. I'm still learning this grills idiosyncrasies, and there seems to be a few. The main thing, and it's been mentioned here before, is uneven heating. Now for some this is a huge problem. For me, not so much because I often grill different things at once using different temps. My theory is that the outside burners being close to the sides of the grill, deflect most of their heat inwards. I tested this by lighting the outside ones only and checking the surface temp (with my handy dandy surface temp gauge). Sure enough, with center burners off, I actually got a higher temp in the center of the grill than directly over the outside burners. Again, not a huge deal. To get an even temp I found that by just setting the center burners on low and cranking the outside burners to 11, you get even heat. Like I said though, I prefer hot spots and cooler areas when grilling. One just has to know where they are.
So in conclusion, for 300 dollars think this is a good buy. It's made well, looks like a very expensive unit and does what it's supposed to do.
Yes, I recommend this product.
+4points
4out of 4found this review helpful.
Review 10 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
5 / 5
5 / 5

So far so Great

,
PostedAugust 25, 2008
Customer avatar
hookedonit
from Orange, CA
 
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Just got one yesterday. Had it running within minutes, with the heat dispersion plates, cooks awesome.. Wheels lock nicely, the lid is heavy enough my child won't open it and burn themselves.
Yes, I recommend this product.
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Review 11 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
3 / 5
3 / 5

My very first grill

,
PostedJune 17, 2008
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gonzodiver
from Hawaii
 
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This is the first grill I've owned since moving out on my own, so maybe I'm not a good source of information. I had my doubts about it right after I finished the assembly because the top magnet on the door does not make contact on the grill, therefore it is not too secure. I live in a tropical climate and I've not yet had any problems with rust- 20 dollars for a heavy-duty cover goes a long way. The heat diffusers in the grill and the warming rack also seem to be of poor construction. They do not set firmly into place, and it can cause difficulties sometimes. As far as the actual grilling performance, its very quirky and it took a while to learn all of its ins and outs. It has a low setting, but it still seems to burn too hot. Once you become accustomed to it, its not as hard to use. But every time you cook something new, you have to learn all over again. All in all, it seems to be a good value. I believe it will last a while and I will know exactly what to look for when I buy another- but I am satisfied for now.
Yes, I recommend this product.
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Review 12 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
5 / 5
5 / 5

Very nice grill....

,
PostedMay 18, 2008
Customer avatar
LT1234
from Pittsburgh, PA
 
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I've had this grill for about 2 weeks now and I use it about 3-4 times week. The electronic igniter is great, always lights on first push. Nice big grilling surface. Also nice that it has four wheels, makes it easy to move around. The appearance is nice too and the drip tray is a great feature that alot of other more expensive grills do not have. I have not had any of the problems the other reviewers have had. I did buy a heavy duty cover for mine because all grills should be covered when not in use, it definitely extends the life. Awesome grill for the money!
Yes, I recommend this product.
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Review 13 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
4 / 5
4 / 5

This is a heavy grill.

,
PostedMay 12, 2008
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JonJ
from Tennessee
 
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Available only online now, I didn't believe the 185 lb. shipping weight. Believe it. Minus shipping materials, it must easily weigh 165-170 lbs.
It went together easily enough. But, a well stocked tool box will help, especially if you run into any stripped nuts, as I did. A large, phillips head screwdriver will be an immense help. If you use the puny included screwdriver it will take forever to assemble the grill.
The ignitor is probably the weakest link. Totally unusable in the slightest breeze, and iffy under other circumstances. But once lit, overall the grill does a good job. I'm still learning its quirks but it does its main job, cooking meat, very well.
Yes, I recommend this product.
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Review 14 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
4 / 5
4 / 5

Incredible value grill

,
PostedMarch 30, 2008
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mrsgrimes
from Muskogee, Ok
 
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My husband took me to Home Depot to pick out a grill for my birthday. I have never owned a gas grill before, so I wasnt sure which one to choose, but chose right! I use our grill 3-4 times a week and have made everything from meat to veggies to bread on it and everything has come out delicious! Once I got used to it bieng gas and not charcoal, I had no problems. The ignitors light the first time every time, even on the side burner. It gets hot enough for me to cook thick steaks, or it goes low enough for me to make thinner chicken breasts and squash. We used the side burner to roast marshmallows for dessert on a warm afternoon while we sat on the back porch. The only thing, you'll want to invest in a good grill cover for it. I can see a little bit of rust on the hood, but it wiped right away, but i fear that prolonged exposure to rain or snow would do some damage. It's only held together with bolts, but my brother is a welder and has offered to weld the frame together for me, so hopefully we will be using this grill for a very long time! I highly reccomend tis grill! For the money, it is a fantastic value.
Yes, I recommend this product.
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Review 15 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
4 / 5
4 / 5

Not Bad

,
PostedMarch 23, 2008
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BostonBs
from Salem, New Hampshire
 
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It's a good grill for the price, which was a good price $300.00. It does cook unevenly, it cooks better on the right side. But that's nothing a little rotation of the meat can't handle. It's a heavy duty grill and like the other reviews stated I DID NOT have a problem with the door lining up and the flare up's will happen on any grill if there is grease dripping down onto the flame. So that didn't bother me. The only thing I don't like on the grill is that there is no hooks on the side to hang your cooking untensil's on and there isn't a gauge to tell you how much is left in your propane tank, like the weber has.
Yes, I recommend this product.
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Review 16 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
2 / 5
2 / 5

You get a little less than what you pay for

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PostedOctober 28, 2007
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GeoffC
from Greenville, SC
 
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I'm pretty unimpressed with this one. It wasn't expensive as far as grills go, but I expected a lot better. The heat distribution is awful - the grill never fully heats up on the two outside burners while you can't get the two inside burners to cool off enough to cook thicker meats properly.
I've also made the mistake of having the grill sitting outside without a cover on it and within three months in South Carolina (where we get NO rain), the small amount of precipitation has been enough to cause the door hinges to rust and just yesterday the door has now fallen off entirely.
The only reason I'm giving this the two stars is because at the end of the day, it still cooks the meat - it just takes more attention to watch the heat and you have to not care about the aesthetics of your door falling off!
No, I do not recommend this product.
0points
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Review 17 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
3 / 5
3 / 5

,
PostedOctober 24, 2007
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briank208
from Gardner, Kansas
 
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This is nice heavy grill. However the heat is very hot even on the lowest temp. The door does not line up and is a slightly different color. I guess it's okay for the money.
Yes, I recommend this product.
0points
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Review 18 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
5 / 5
5 / 5

Great Preformance for the Money

,
PostedSeptember 13, 2007
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CharmGlowFan
from Charlotte NC
 
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I am a very heavy grill user (about 5 times a week). This grill stands up to the load.
I have had grills that cost $400 more that did not preform as well. It gets plenty hot enough to put a good sear on a stake and can be turned down low enough for great BBQ. The side burner lights 1st time every time and has very precise control.
My next door neighbor has a brand new $1,500 Viking that is constantly needing adjustment and does not get hot enough. My $300 CharmGlow works every time.
You can buy a prettier grill but you can't buy a better one.
Just one mans opinion.
Yes, I recommend this product.
0points
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Review 19 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
4 / 5
4 / 5

Good For The Money

,
PostedAugust 24, 2007
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Creepers
from St. Louis
 
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Paid $248. I have had the grill for two weeks. Used it 5 times. I believe it to be a good grill for the money. Seems to cook evenly form left to right and back to front. I like the cast iron on the sides of the hood. The weight keeps the hood from moving around. Many of the all stainless hoods seem flimsy to me.
My only complaint is the front doors did not line up correctly. Fixed this by gently raising the bottom hinge of the one of the doors. Lines up now.
Assemby was fairly easy. Took me 1.5 hours.
Giving it 4 stars because of the front door issue.
Yes, I recommend this product.
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Review 20 for 48,000 BTU Porcelain Series 4 Burner Grill
Overall rating 
5 / 5
5 / 5

Charmglow Porcelain Series 48,000 BTUs 4 Burner

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PostedAugust 20, 2007
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jwbeers
from MAINE
 
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WE LOVE THIS GRILL! It is a very well -made, heavy duty grill. We have used it several times this summer on our backyard patio. It lights very easily with the electronic ignition (just like our indoor gas range!) and gets up to temperature in no time. We like the warming shelf to keep foods warm without cooking them to death, and also to warm the buns for burgers and dogs. We have used the side burner for a pot of corn on the cob. It is the first grill we have ever had with a side burner and we are enjoying the convenience of it . So much easier than having to cook something indoors and then bringing it out to the picnic table.
Yes, I recommend this product.
0points
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