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Customer reviews for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
The RIDGID 1 HP Submersible Sump Pump with Vertical float switch pumps up to 5,400 GPH at 0 ft. of lift. This pump has durable construction of stainless-steel and cast-iron and a thermally-protected motor that resets automatically.
Overall rating:
(38 reviews) 38
Rating breakdown 38 reviews
5 stars
9
4 stars
5
3 stars
2
2 stars
3
1 star
19
16 out of 37(43%)reviewers recommend this product.
Customer reviews for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Review 1 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
DON'T BUY A RIDGID
,PostedFebruary 9, 2011
JARs
I'm not a pro - but I do know how to install a sump pump. I read one of the other Ridgid reviews and agree, don't get sucked in by the lifetime warranty, you'll spend more in drying out your basement. The Ridgid I purchased less than 5 months ago failed this week. $600 later to dry my basement, I'm now going back to the old Hydromatic that I only replaced because it was 14 years old - not because it didn't work. This is the 2nd Ridgid I replaced. I thought the first failure was just a fluke - but it wasn't. There are several good sump pumps that I have learned about and they are not any more expensive than this one.
No, I do not recommend this product.
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+6points
6out of 6found this review helpful.
Review 2 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
THE BEST PUMP OUT THERE
,PostedMay 21, 2011
We are in an area that is very very wet. We have tried every pump you can imagine and this is the only one that will stay up and continue working. We have had 2 Flotech pumps and the last one last only 1 1/2 weeks!! This one lasted years and we had it serviced at the local manufacturer (Rich Tool) and they didn't charge anything. There is no better pump and we have tried several brands and this is the only one I will ever buy!
Yes, I recommend this product.
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+4points
4out of 4found this review helpful.
Review 3 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Ridgid Smart switch
,PostedMay 9, 2012
Ease of installation
5
/
5
Quality
1
/
5
Value
1
/
5
The Ridgid one hp with smartswitch is not a good product in my opinion. Mine is less than 18 months old, and the switch does not turn off the pump. You can not rely on a pump that will not shut off, because the pump will overheat and fail (as mine did). My suggestion is not to purchase this item.
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.
Review 4 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Worry free sump pump
,PostedApril 16, 2007
I recently had to replace a sump pump and decided to look for the one which offered the highest quality,best warranty, and most reliable switch technology. After researching numerous models, both in Home Depot and speaking to several service technicians, I purchased the Ridgid SSP 1000. It is actually manufactured exclusively for Ridgid by Wayne Pumps, and the water sensor technology was the top selling point, together with the top suction intake which eliminates the issue of air-lock. Not worrying about switch placement or malfunction is very important.
I have had the unit for several months, and it works as advertised. It is quiet, takes up little space (I have a back-up battery powered unit in the same pit), and I recommend it highly. The manufacturer service representative convinced me that I did not have to drill a small hole in the discharge pipe to prevent air-lock, and this is also a positive.
Bottom line - this pump is well designed and worth the money and peace of mind.
I have had the unit for several months, and it works as advertised. It is quiet, takes up little space (I have a back-up battery powered unit in the same pit), and I recommend it highly. The manufacturer service representative convinced me that I did not have to drill a small hole in the discharge pipe to prevent air-lock, and this is also a positive.
Bottom line - this pump is well designed and worth the money and peace of mind.
Yes, I recommend this product.
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+5points
5out of 5found this review helpful.
Review 5 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Powerful and Reliable.
,PostedOctober 31, 2012
basementProtector
from Collegeville, PA 19426, USA
Additional information about basementProtector could not be loaded.
Age:35 to 44
Gender:Male
Home improvement profile:Other
Length of ownership:1 year or longer
Quality
5
/
5
Value
5
/
5
I got this pump after my previous two pumps failed (Zuller and flotec) in less then that many years. I been using this pump for 4 years, I also have a battery backup sump pump in the same pit. This is pump has successfully battled hurrican Irene and Sandy. I watched many houses in the neighbourhood flood during the two hurricanes and I feel lucky for having made the right choice. It can pump more then 4000 Gallon per hours and it is amazingly quiet and reliable. I have not done any mantainence except clean up of the sensor every year. Highly recommend this product.
Pros: Reliable
Yes, I recommend this product.
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0points
0out of 0found this review helpful.
Review 6 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Poor switch, avoid at all cost
,PostedOctober 22, 2011
Greg
Age:45 to 54
Gender:Male
Home improvement profile:DIYer
Length of ownership:1 year or longer
Ease of installation
3
/
5
Quality
1
/
5
Value
1
/
5
Bought this product due to the watersense switch which I thought would be great. Instead the sensor activates the pump anytime something touches it, and it also gets a film build up on it that makes it run constantly. You have to clean the sensor all the time. My pump lasted about a year and a half and then burned out due to running constantly. Get a pump with a real switch and avoid the watersense.
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.
Review 7 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Good pump...so far.
,PostedDecember 6, 2011
Timmay
Age:35 to 44
Gender:Male
Home improvement profile:DIYer
Length of ownership:1 year or longer
Ease of installation
4
/
5
Quality
4
/
5
Value
4
/
5
I installed this SUMP in january 2008 and it has done well for me so far. Also, I haven't performed any maintenance on it since I installed it. I live in Buffalo, NY in a rather wet area so it gets quite a work-out. The sump water is quite clean, so that probably contributed to its rather long operation time without cleaning.
After saying this, today it would run then stop for ~10 seconds, then run again. This happened continuously until I unplugged it. After leaving it unplugged for 10 minutes or so and plugged it back in, it seems to be working normal again. I'll most likely have to clean the sensor...
Yes, I recommend this product.
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+1point
1out of 1found this review helpful.
Review 8 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Why I'm a Home Depot customer>
,PostedOctober 16, 2010
thetruehomedepoter
For many years I've struggled with that sump pump's rubber ball that will start the pump but never worked. It always got stuck between the wall of the concrete hole the pump rests in. Result... water in the basement. Drove me absolutely nuts. Then I saw Home Depot's ad in my newspaper. No rubber ball but the newest invention the WaterSense Switch and...this switch comes with a lifetime warrantee, wow that's it, went to Home Depot and the pump has found it's place in my basement and works perfectly.This new WaterSense Switch is the answer. Now I can sleep at night without the fear my basement has changed into a swimming pool. Thanks Home Depot, that's why I'm a customer since you opened your first 3 "warehouse stores" in Atlanta, GA
Yes, I recommend this product.
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+2points
2out of 2found this review helpful.
Review 9 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
terrible
,PostedMay 19, 2012
Steve
I agree - piece of junk. All of the hardware and the base completely rusted so that the bolts that hold everything together fell apart. Don't buy this
No, I do not recommend this product.
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+1point
1out of 1found this review helpful.
Review 10 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Good pump - not so good switch
,PostedJanuary 24, 2010
This is a very good heavy duty pump that I bought mainly because of the "LIFETIME" electronic switch. Like many others who have reviewed this pump I began to have problems with the switch, even though I only have clean ground water entering the sump.
.
Mine seems to develop a rusty coating on the plastic switch after a few months of operation. Replacing the switch isn't a good option because it costs $70 and it would experience the same problem eventually. Other reviewers tried using methods like a scrub brush periodically but eventually gave up because the switch is too hard to access.
.
What I chose to do was to remove the switch from the side of the pump by unscrewing the pump housing bolt that retains it, then reinstalling the bolt. Once the switch is free it's very easy to pull it up out of the sump by its cord to clean it. The most effective way I found to clean the switch is to use something that will remove the rust like CLR and a scotchbrite pad. Rather than remounting the switch on the side of the pump, I chose to just suspend it by its own cord at the level I wanted to maintain. I also found that keeping the switch away from the pump or sides of the pit seemed to help keep the switch clean longer.
.
Mine seems to develop a rusty coating on the plastic switch after a few months of operation. Replacing the switch isn't a good option because it costs $70 and it would experience the same problem eventually. Other reviewers tried using methods like a scrub brush periodically but eventually gave up because the switch is too hard to access.
.
What I chose to do was to remove the switch from the side of the pump by unscrewing the pump housing bolt that retains it, then reinstalling the bolt. Once the switch is free it's very easy to pull it up out of the sump by its cord to clean it. The most effective way I found to clean the switch is to use something that will remove the rust like CLR and a scotchbrite pad. Rather than remounting the switch on the side of the pump, I chose to just suspend it by its own cord at the level I wanted to maintain. I also found that keeping the switch away from the pump or sides of the pit seemed to help keep the switch clean longer.
Yes, I recommend this product.
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+3points
3out of 3found this review helpful.
Review 11 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Constantly running
,PostedFebruary 3, 2011
Mark3131
I purchased this product several months ago and the first month it worked like a charm, quiet, fast and reliable. Suddenly, the pump was constantly running and began to make weird loud noises. After research I realized that the switch-less sensor needs constant cleaning. Seriously who wants to disconnect and pump and clean a sensor. You should be able to connect and forget about it.
If you ONLY have semi-clean water pour into your basin this pump will work great but God forbid the sensor gets dirty.
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.
Review 12 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Poor Quality Product
,PostedMarch 13, 2011
Tslockbo
I bought this pump in a pinch at a home depot. The unit worked great for the first year. I don't like the electronic water sensor. The pump runs for 10 secs and pauses for a second to check the water level. This means you lose 10% of its efficiency since it is runs roughly 90% of the time in a 10 sec cycle. It can keep up with the water after heavy storms like we just had in the north east.
The pump eventually died after 1 1/2 years of use. I would never buy this product again.
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.
Review 13 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
bad pump
,PostedApril 30, 2011
bought this pump four months ago went bad today do not buy
loud, water sense switch has to be cleaned or will run forever
what good is lifetime pump if it cant make it four months. rigid is know better than flotec . just keep replacing them thats why thay stop lifetime. three or five now not bad , but four months
bummer again DO NOT BUY!
loud, water sense switch has to be cleaned or will run forever
what good is lifetime pump if it cant make it four months. rigid is know better than flotec . just keep replacing them thats why thay stop lifetime. three or five now not bad , but four months
bummer again DO NOT BUY!
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.
Review 14 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
2 years strong
,PostedJanuary 6, 2011
MM21
I've had this pump for 2 years and have been very happy with it. As some posters said I did clean the sensor every once and a while but about a year later I put a backup system on it and haven't cleaned it and it's been working great still.
Any system should have a backup system for when the power goes out anyways but this pump works great and is much quieter than the last one.
Yes, I recommend this product.
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+2points
2out of 2found this review helpful.
Review 15 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Rigid 1 HP Pump failed
,PostedMarch 12, 2011
I am disappointed in this pump. I have a lot of water comes in so my pump runs *alot* of cycles. It failed this week after I'd say only 3 years. The 'lifetime' switch was working, but the motor is seized up...
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.
Review 16 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
quiet but sensor is flawed
,PostedNovember 22, 2010
I put in a back up system and decided to replace the sump.The sump is much quieter than the old one. But
Within one month the lifetime watersense switch failed. It stuck in the closed position. I replaced the switch with a float. Recommendation: buy one with a mechanical switch.
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.
Review 17 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
warrenty
,PostedApril 27, 2010
westlakesumppump
I have had this pump work well for 4 years and it suddenly stopped working , it took it to home depot and they replaced it with a brand new one. No hastle. No receipt. Thank god the backup system was working so no flood,. it took 5 min to replace and i am not a plumber. Warrenty makes it worth while.
Yes, I recommend this product.
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+2points
2out of 2found this review helpful.
Review 18 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Piece of junk
,PostedNovember 23, 2011
Camel
Age:25 to 34
Gender:Male
Home improvement profile:DIYer
Ease of installation
3
/
5
Quality
1
/
5
Value
1
/
5
I bought this sump pump 2 years ago because I needed a pump that could handle a lot of water and it did a great job hauling out the water. However, 1 year later I had to replace it because the motor locked up. I took it back and they replaced it with a new one, but once again 1 year later the motor has gone out on the one I got as a replacement. Do yourself a favor, save your money, and don't buy this sump pump.
No, I do not recommend this product.
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+1point
2out of 3found this review helpful.
Review 19 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Switch and Pump Failures
,PostedMarch 12, 2009
I have had the same problem with this pump as mentioned by several others plus some. The switch is sensitive to any film that forms on it and must be wiped clean on a routine basis to remain woking. I have nothing but ground water coming into the sump (no washer water) but the switch gets coated anyway. I bought this pump because the old pump swith failed and I wanted this electonic switch. Poor design that requires routine (weekly) maintenance. More importantly, the pump recently failed because the rods that hold the top and bottom of the pump together corroded and broke. Thought they were made of stainless steel, but appaently they aren't. The whole thing fell apart right when I was going away on a trip the next morning. Bad timing to say the least. I have had other Ridgid pumps and haven't had this type of problem. Just a poor design all over. I would recommend a cheaper plastic pump that you can throw away after a couple of years to this expensive one.
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.
Review 20 for 1 HP Stainless Steel/Cast Iron Submersible Sump Pump with Vertical Float Switch
Overall rating
Shortcomings with technology
,PostedDecember 3, 2009
Technology does not work in a number of situations where material accumulates on the surface of the switch. Includes: washing machine discharge, ground water that has a high iron content. I'd recommend FloTec product.
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.