"I fretted and fretted over which front loader to buy in March 2008. I worried about mildew, and so forth... Well, this purchase has been problem free thus far, and I am over 15 months into ownership. Is the washer perfect? No. Does it get out every stain known to kid-dom? No.... But close - if I remember to pretreat and use one of the super duper cycles. The only down side to those is that they take a LONG time. Like well over an hour - I don't always have that much time to wait. Very quiet - VERY. No problems with vibration on my concrete slab foundation. Spins like a champ with no issues.
No mildew problems thus far , but let it be said that the door stays open 100% of the time. No exceptions. My water bills have remained very consistent through the months instead of going way up in the summer. This washer helps. But I cannot say that my water bill has been cut in half, or any such claim. What I can say, is that I use WAAAAAY less detergent. My public water course is very soft, so a little detergent goes a long way - I use the powdered HE detergent, and I use much less than what the package calls for - about 1/2 to 2/3 scoop. This gets my clothes very clean - and no kidding, I bought a giant tub (like 5-gallon size) of detergent at Sears for $25 last April - I am just now empyting that jug. HONEST. I cannot ever remember a time in my life when I spent so little on detergent.
This thing is HUGE - the dryer is HUGE. If you have a regular top load machine and are upgrading, you will be amazed at how much you can wash at once. I can wash all my dirty towels at the same time. All my kids dirty jeans. LOTS of stuff goes in here at once. And it gets clean.
The only problem, if you can call it that, is that once or twice for some reason the washer "finished" in mid cycle and left the clothes really wet with soapy water. To remedy this, I turned it back on, set for drain and spin, and started over. This was inconvenient, but no harm done. Don't know what caused it, and the problem is not predictable. Like I said, it has happened only 2-3 times in 15 months, and it was usually when I was washing bulky or heavy things like bed spreads or towells, so it may have been a balance issue. Certainly not a big deal, and doesn't make me dislike my washer.
Got a good deal - about $899 for each on sale - no interest. Definitely recommend this and the matching dryer. Nice QUIET pair. Go for it!"