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Customer reviews for Built-In Tall Tub Dishwasher in Black
Built-In Tall Tub Dishwasher in Black
The LG Built-In Tall Tub Dishwasher features a SenseClean washing system that provides precise energy- and water-efficient cleaning. Energy Star qualified for energy efficiency, the dishwasher has a hybrid condensing drying system that dries dishes fast with fewer spots.
Overall rating:
(124 reviews) 123
Rating breakdown 124 reviews
5 stars
31
4 stars
21
3 stars
5
2 stars
14
1 star
53
53 out of 123(43%)customers recommend this product.
Customer reviews for Built-In Tall Tub Dishwasher in Black
Review 1 for Built-In Tall Tub Dishwasher in Black
Overall rating
LEMON!!! - Buyer beware!
,PostedApril 25, 2012
someone
Age:25 to 34
Gender:Female
Quality
1
/
5
Value
1
/
5
We have had this dishwasher for about 5 months. Not only do I have to inspect all my dishes to see which ones ACTUALLY got clean during the POTS AND PANS cycle... but I also have to have a towel handy to dry all the dishes! This is the WORST dishwasher ever. I wish I had known before purchasing. We are now STUCK WITH A LEMON!!!!
We also purchased an LG refrigerator about 5 years ago and haven't had any problems with it and recently bought the LG range and like that too... I guess they should stick with what they are good at... If I could've rated this with ZERO stars, I would have!
No, I do not recommend this product.
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+1point
1out of 1found this review helpful.
Review 2 for Built-In Tall Tub Dishwasher in Black
Overall rating
Great dishwasher for the money.
,PostedApril 24, 2012
cleandishes
Gender:Female
Home improvement profile:Other
Level of expertise:Advanced
Quality
5
/
5
Value
5
/
5
Incredilbly quiet, superb cleaning. You have to know what you are doing to install it yourself.
Yes, I recommend this product.
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+1point
1out of 1found this review helpful.
Review 3 for Built-In Tall Tub Dishwasher in Black
Overall rating
Piece of garbage
,PostedApril 16, 2012
miamimathgirl
Age:25 to 34
Gender:Female
Home improvement profile:DIYer
Level of expertise:Intermediate
Length of ownership:1 year or longer
Quality
1
/
5
Value
1
/
5
We got this dishwasher installed in our new home in March of 2011. At first, it was nice however never cleaned that well, unfortunately. I always prerinse and remove loose and stuck on food from our dishes, and even doing this, the dishwasher still left residue all over our dishes especially on our silverware. It also requires you to use a rinse agent to dry properly. Even then, sometimes the dishes come out drenched. Our biggest issue, sadly, is the constant noise. About 3 months after we got it, it started making a very loud grinding sound. We called LG to have a technician come out to fix it under warranty, and they did. Unfortunately, three weeks later, same grinding noise. So we called back and AGAIN repaired. 10 months later, it's out of warranty, and making the same horrible loud grinding noise. Repair cost: $400. Save your money and buy something else.
No, I do not recommend this product.
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+1point
1out of 1found this review helpful.
Review 4 for Built-In Tall Tub Dishwasher in Black
Overall rating
Worst dishwasher we have ever owned!
,PostedApril 11, 2012
Mary
Age:65 or over
Gender:Female
Home improvement profile:Professional
Level of expertise:Advanced
Length of ownership:1 year or longer
Quality
1
/
5
Value
1
/
5
We should have read the reviews of this DW before purchasing it! This DW has no options to open/fold sections of the racks, so loading is limited to mainly flat plates. The flatware containers will accommodate only very slim-handled items. Worst of all, we have found no type of detergent that dissolves without often running 2 cycles. Top rack items and flatware need rewashing, even if all are carefully rinsed before loading into DW. Oil on dishes or flatware does not wash off. From other reviews, we're not waiting for DW to break or leak - it's being replaced by a non-LG product!!!
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.
Review 5 for Built-In Tall Tub Dishwasher in Black
Overall rating
DO NOT BUY
,PostedMarch 27, 2012
demon
Gender:Male
Home improvement profile:Other
Level of expertise:Intermediate
Length of ownership:1 year or longer
when you first get it it works ok. after using it for awile and loading the dishes. the wheels on the racks are junk they keep falling off. top and botom racks and the clips that hold them on break . and then the soap dish dont open no more. before you buy look at how the the racks slide in and out with it loaded it
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.
Review 6 for Built-In Tall Tub Dishwasher in Black
Overall rating
BUYER BEWARE!
,PostedMarch 1, 2012
Rosie
Quality
1
/
5
Value
1
/
5
We made the horrible mistake of NOT purchasing the extended warranty. People - please please PLEASE - purchase the extended warranty with ANY LG appliance you may purchase. I had to call 4 repair places before I found one which handled LG appliances because LG does NOT make their replacement parts available to the smaller businessman. Then we found out it would be more cost effective to REPLACE our dishwasher (only 30 months old) than to fix it. We obviously chose a different brand...one which my neighborhood appliance repairman could service if the situation were to arise.
And may I add - when this same repairman serviced another appliance I had for years, he warned me that if I had problems with this dishwasher, that it could be a huge financial problem. He did not even add at that time that he could not access the parts.
No, I do not recommend this product.
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+4points
4out of 4found this review helpful.
Review 7 for Built-In Tall Tub Dishwasher in Black
Overall rating
Great dishwasher
,PostedFebruary 22, 2012
Quality
5
/
5
Value
5
/
5
I've had this dishwasher for 15month now and it still does a great job of washing dishes. It still looks great and is quiet. Wish it took a little less time but other dishwashers also take long.
Yes, I recommend this product.
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+1point
1out of 1found this review helpful.
Review 8 for Built-In Tall Tub Dishwasher in Black
Overall rating
Nice, quiet, and....ROOMY!
,PostedDecember 27, 2011
PandWservices
Age:45 to 54
Gender:Female
Length of ownership:1 month
Quality
4
/
5
Value
4
/
5
We already have an LG Refrigerator that I'm happy with, so, we decided to look at their Dishwashers when we were ready to replace the one that came with our house.
Although the information about the washer said that it was pretty quiet, I must say I was surprised at HOW quiet it was! I'm very happy with it. I guess I'm becoming a true LG Fan. ;-)
Although the information about the washer said that it was pretty quiet, I must say I was surprised at HOW quiet it was! I'm very happy with it. I guess I'm becoming a true LG Fan. ;-)
Cynthia
Yes, I recommend this product.
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+4points
4out of 4found this review helpful.
Review 9 for Built-In Tall Tub Dishwasher in Black
Overall rating
LG Dishwasher - Terrible Customer Service!!!
,PostedFebruary 4, 2012
MrHandWashingDishs
Age:35 to 44
Gender:Male
Home improvement profile:DIYer
Level of expertise:Intermediate
Length of ownership:1 year or longer
Quality
3
/
5
Value
1
/
5
Unit worked well for 25 months, then came the LE code. Contacted LG customer service, submitted claim to cover parts and labor. Took 1 week for approval, another week to located a local LG authorized service provider (I ended up finding a service provider for them after waiting 5 days, provider is 50 miles away). Currently waiting on LG to send the work release authorization letter to the service provider. I decided to check in again after 4 days had past. LG stated the proper paper work was not sumitted to the correct department till yesterday, it will now be another 3-5 business days. Over all the dishwasher looks great, cleans well when working and is very quite. But if you ever have to call LG customer service - I wish you the best of Luck!!!
No, I do not recommend this product.
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+4points
5out of 6found this review helpful.
Review 10 for Built-In Tall Tub Dishwasher in Black
Overall rating
LEMON! Don't buy it!!
,PostedJanuary 10, 2012
LGstinks
Age:35 to 44
Gender:Female
Home improvement profile:DIYer
Level of expertise:Intermediate
Length of ownership:1 year or longer
Quality
1
/
5
Value
1
/
5
We have had this model for 25 months. At 12 months and 21 days, the main pump went out, which is a $300 repair--LG was kind enough to honor the 12 month parts & service warranty and replace it. At 24 months and 24 days, the drain pump started squealing--LG did NOT honor the 24 month parts warranty and the estimate to repair is $175. There was 1 other service call necessary where a retaining screw came out of the washer and got caught in the disposer. 3 service calls in 2 years. We clean all of our dishes before running the dishwasher and we run it about 5 days a week for a family of 4. It worked fine and it was quiet. But a major appliance that needs repair (2 of them major) in 2 years is completely unacceptable. It's a cheap piece of junk. Don't buy it! Rather than throwing more money at a terrible dishwasher, I will be buying a new one. You can bet it won't be an LG.
No, I do not recommend this product.
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+4points
5out of 6found this review helpful.
Review 11 for Built-In Tall Tub Dishwasher in Black
Overall rating
Unit failed after 25 months with LE code
,PostedDecember 30, 2011
bibbs
Age:45 to 54
Gender:Male
Home improvement profile:Other
Level of expertise:Beginner
Length of ownership:1 year or longer
Quality
1
/
5
Value
1
/
5
Unit failed after 25 months
Warranty is pending. Family always washes rinses dishes off prior to putting in dishwasher.
Service man fixed unit after LE code came up. The unit worked for 3 cycles and went into the same failure code.,
Sericeman said that the unit is not as durable as others and cheap metal is used.
This comes from LG's factory authoirzed service agent.
I asked LG to review the warranty.
Waiting for response.
Part and Labor to fix and install the new part is 60% of a new unit installed.
What is the point to fix vs put in a new unit.
It almost seems as LG views this as a disposable appliance and not a long term appliance.
Warranty is pending. Family always washes rinses dishes off prior to putting in dishwasher.
Service man fixed unit after LE code came up. The unit worked for 3 cycles and went into the same failure code.,
Sericeman said that the unit is not as durable as others and cheap metal is used.
This comes from LG's factory authoirzed service agent.
I asked LG to review the warranty.
Waiting for response.
Part and Labor to fix and install the new part is 60% of a new unit installed.
What is the point to fix vs put in a new unit.
It almost seems as LG views this as a disposable appliance and not a long term appliance.
No, I do not recommend this product.
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+5points
6out of 7found this review helpful.
Review 12 for Built-In Tall Tub Dishwasher in Black
Overall rating
Poor product and even worse LG customer service
,PostedNovember 14, 2011
Anonymous
from montana
Age:35 to 44
Gender:Male
Home improvement profile:Professional
Level of expertise:Intermediate
Length of ownership:6 months
Quality
2
/
5
Value
2
/
5
This DW was terrible when first installed, I increased my water temp, changed detergents several times and even had 2 service calls. They stated there was nothing wrong with it, it was working as good as LG dishwashers work (not very well). Over 15 calls to LG and they would not deal with it. 2 calls to my local HomeDepot and I got it replaced! Thanks HD. would not recommend LG!
No, I do not recommend this product.
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+3points
3out of 3found this review helpful.
Review 13 for Built-In Tall Tub Dishwasher in Black
Overall rating
Very satisfied so far. Have only had it for a week
,PostedDecember 6, 2011
paperdoll
Age:65 or over
Gender:Female
Home improvement profile:DIYer
Level of expertise:Intermediate
Length of ownership:1 week
Quality
5
/
5
Value
5
/
5
This machine is very quiet, only hear little tunes when
system changes cycles. Dishes are extremely clean.
system changes cycles. Dishes are extremely clean.
Yes, I recommend this product.
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0points
1out of 2found this review helpful.
Review 14 for Built-In Tall Tub Dishwasher in Black
Overall rating
Broke 2 years 2 months after purchase
,PostedNovember 25, 2011
Jeni
Quality
1
/
5
Value
1
/
5
This dishwasher is horrible...2 months after parts warranty is up the motor goes out. I will never buy another LG product again.
No, I do not recommend this product.
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+2points
3out of 4found this review helpful.
Review 15 for Built-In Tall Tub Dishwasher in Black
Overall rating
We love this dishwasher!
,PostedNovember 25, 2011
boysmomma
Age:25 to 34
Gender:Female
Home improvement profile:DIYer
Level of expertise:Intermediate
Length of ownership:6 months
Quality
5
/
5
Value
5
/
5
The reviews were all over the map for this thing but having a kitchen and laundry room full of LG appliances already we took a chance and purchased it anyway.
Let me start off by saying that not only is this a fantastic dishwasher but we have never had the problems I've read in previous reviews.
My dishes, pots and pans, baby items... etc come out clean every single time. All of my glassware, stonewear and silverware are bone dry at the end of the cycle. My plastic items are still a little wet but that is true with every dishwasher.
I load this thing to the limit and run it once a day (at least). It is quiet and very energy efficient. The cycles take a long time. This bothered me at first but now I run it at bedtime so it doesn't matter.
I love that it has a sanitary rinse- I use it almost every time. I've never had to use the pot scrub option because the regular cycle works so well.
This was a great purchase- I'm so glad we took a chance on it. We will continue to purchase LG appliances.
Let me start off by saying that not only is this a fantastic dishwasher but we have never had the problems I've read in previous reviews.
My dishes, pots and pans, baby items... etc come out clean every single time. All of my glassware, stonewear and silverware are bone dry at the end of the cycle. My plastic items are still a little wet but that is true with every dishwasher.
I load this thing to the limit and run it once a day (at least). It is quiet and very energy efficient. The cycles take a long time. This bothered me at first but now I run it at bedtime so it doesn't matter.
I love that it has a sanitary rinse- I use it almost every time. I've never had to use the pot scrub option because the regular cycle works so well.
This was a great purchase- I'm so glad we took a chance on it. We will continue to purchase LG appliances.
Yes, I recommend this product.
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+3points
4out of 5found this review helpful.
Review 16 for Built-In Tall Tub Dishwasher in Black
Overall rating
So disappointed with LG dishwasher
,PostedNovember 18, 2011
I bought this LG dishwasher from Home Depot to replace my 10-year-old cheap GE dishwasher. And I have it for two months now. It's quite, looks good but just not doing what it supposes to do: clean the dishes. Even the detergent can still be found inside the dishwasher. I tried many ways: quick wash, normal wash with extra rinse, using liquid and solid detergents. All I got is dirty dishes.
Called LG customer service couple times, and got a service man trying to fix the problem but no success.
I wish I can replace this LG junk with cheap GE dishwasher, at least it works.
To me, life is good without LG dishwasher.
Called LG customer service couple times, and got a service man trying to fix the problem but no success.
I wish I can replace this LG junk with cheap GE dishwasher, at least it works.
To me, life is good without LG dishwasher.
No, I do not recommend this product.
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+4points
4out of 4found this review helpful.
Review 17 for Built-In Tall Tub Dishwasher in Black
Overall rating
Product has good features...
,PostedSeptember 7, 2011
RK2474
The hose pipe and the water disposal system died in the first month. LG support sent in a person to replace and clean the system. Since then it has been working fine again.
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0points
0out of 0found this review helpful.
Review 18 for Built-In Tall Tub Dishwasher in Black
Overall rating
Breaking seals constantely
,PostedOctober 21, 2011
vicki
Age:35 to 44
Gender:Female
Home improvement profile:DIYer
Level of expertise:Intermediate
Length of ownership:1 year or longer
I have had this model for 2 1/2 years and have had nothing but problems with the seals leaking and the compressor broke right before my warranty expired. Lg did come and fix but it broke again 4mos later when my warranty was expired and now looking for a new dishwasher, anything other than LG. very dissapointed with customer service, cant even understand the agent when calling and was told it was essentually my problem to fix. The repair shop who fixed first time basically told me i'd be better purchasing a maytag!! Thats what i'm doing.
No, I do not recommend this product.
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+1point
2out of 3found this review helpful.
Review 19 for Built-In Tall Tub Dishwasher in Black
Overall rating
Quiet/Big But Does not clean!
,PostedOctober 17, 2011
Zimmy
Quality
1
/
5
Value
1
/
5
We have to wash our loads more than once to get all of the dishes clean! This washer takes for ever to finish a simple cycle and then does not get everything clean. I would not reccomend this product to my worst enemy.
No, I do not recommend this product.
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+2points
2out of 2found this review helpful.
Review 20 for Built-In Tall Tub Dishwasher in Black
Overall rating
Looks nice, but needs repair often
,PostedAugust 26, 2011
This was my first LG product, and now will be my last. The dishwasher is quiet, but actual cleaning power is minimal. After 13 months (out of warranty), the heating element failed. After 22 months, the door spring failed. After 30 months the motor failed. This unit has also dumped water on the floor several times, and for the money, it was a complete waste of time. I do not recommend this product at all.
No, I do not recommend this product.
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+1point
1out of 1found this review helpful.