"I bought this refrigerator because I needed to replace an ailing one that was about 10 years old.
I searched long and hard to find one that fit inside the space available. My height limitation was just a hair over 68 1/2 inches and my width limit was 33 inches. This model was supposed to fit. The literature states that the cabinet itself is 68 1/2 inches to the top of the cabinet. It also states that the height including hinges is 70 1/8. However, the cabinet, with wheels, is 69 inches. The rear fit under my cabinet, but the entire refrigerator is tilted back. It’s visually tilted, no need for a level.
I bought the Stainless Steel model (my “rate this buy” link took me to the bisque model). Imagine our surprise when it arrived! The front is the only part that’s stainless steel! The sides are a dull gray, in a very thick paint. The gray paint is textured, not even flat. At least the sides (not the front) are steel and we can attach the grandkids’ pictures with magnets to cover up the ugly side.
The freezer drawer makes a lot of noise when we pull it out or push it back in. It sounds like there’s something loose in there and it’s dragging rather than sliding.
There is water that gathers on and in the top of the French doors. Enough so that there’s droplets down the insides of the door. It puddles on top of the freezer drawer. It dribbles onto the floor when we open the doors. We found the floor under it wet last night.
The ice maker gives out cubes only. If you want a crushed ice option, go elsewhere.
The ice / water dispenser is very shallow and has no drain. There’s about a 1/8 inch deep well for drips and ice. If it fills, it spills. Being so shallow, we’ve had ice pop out onto the floor when we try to use it. There’s no easy way to fill a water bottle either. I tried and ended up wetting the floor and the door. It’s very inaccurate for anything other than a glass.
The exterior looks large, but the interior is much smaller than the one I replaced. Only 1 shelf capable of holding tall bottles of a gallon of milk (the large shelf on the door has a lid and is VERY inconvenient).
Bottom line, I wanted a French door refrigerator with water and ice. I was limited to a very few models because of my size limitations (68 ½ * 33). This model supposedly fit the bill. It did not. Had I known how dissatisfied I would be, I would have given up on my French door desire and bought a better, more esthetically pleasing, less expensive refrigerator that actually fit without tilting or wetting the floor.
There’s something called the “Net Promoter Score” that grades a company or product based on the response to “would you buy / hire / subscribe / recommend again, knowing what you know now.” My answer to that questions would be a resounding “no.”"