Overall impressed with product claims and next day service. Have noticed complete elimination of hard water stains. Also has eliminated skin break outs. That alone is worth it. Have had while house filter systems and felt by far this is the only system that lives up to their claims and truely excedes my expectation. Really glad I made the investment.
The process of getting information, buying, and installing was amazing! Product was explained well, and installation was fast. Our main contact person through the process helped us and checked back with us daily over the course of 3 days, and we feel confidant if any problems would arise that he will be there to help us. I am very excited that we will not have to worry about the quality of our well water in the future and never have to worry about contaminants making us sick, which was concerning when we bought a house on well water. No odors anymore, great taste, and I love that our ice cubes are crystal clear now!
Finally, now have ice and water on my refrigerator which we can now drink, before this used a brita on the water facet for water to cook & drink, now I have a separate facet for the purified water filtering system & had this wonderful refrigerator, without a water hook-up due to unfiltered well water in my home. This has been 25 years, without good drinking water!!
We've had a system with professional water service for over 15 years so when they recommended the upgrade we took advantage of the deal they gave us. This system works so much better and we couldn't be happier with their service. Usually the same yearly service person comes after getting a call from the office reminding us that it's time. This company lives up to its name.
The system was installed the very same day that it was sold to us. This is our second Rainsoft product, our previous one we had for 23 years and sold it with our house. With Rainsoft (HomeDepot) there's not bait and switch, they actually use your unfiltered water and a "clean" wash cloth that you provide during the test. While not the least expensive product on the market, its money well spent.
From the initial visit from the Rain Soft Rep to installation was 2 days. We knew we wanted a water system and were confident that with the backing of Home Depot we would not be disappointed with Rain Soft. We got the whole house water softener system and under kitchen sink RO system. We are very happy with both and already not lugging in bottles of drinking water is a serious plus. I am drinking more water actually, which is always good. I have very sensitive skin and there is a difference after I shower from the previous city water we were on. It is an expensive output financially, but with the HD offer of 1 year no interest on their credit card it was a no brainer. Very happy with the purchase and much more confident about the quality of water I have in my house and that is priceless.
The sales rep explained each part of the process - he made us aware of options within our existing equipment - he did not pressure. The installer was on time and got right to work. We were pleased with the work.