Megan is extremely professional and completely skilled and knowledgeable in her field. It'd be hard to find ANY associate in kitchen design at ANY other store that could top her expertise! Extremely helpul and knowledgeable. A true professional who puts both the customer and his or her needs before anything else. The Aurora store is losing a true gem in Megan but good fortune has certainly shined down upon the Oswego store for they will soon discover their new treasure that's coming in the form of a new transfer who goes by the name of Megan.
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Review 2 for WEST AURORA
Overall rating
5/ 5
Store Associate
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PostedSeptember 28, 2012
jen7472
Jeremy from Electrical was amazing. He went out of his way to help me. I will definately be coming back to this store because of him.
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Review 3 for WEST AURORA
Overall rating
5/ 5
Informative Visit
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PostedAugust 31, 2012
Augie
I recently visited Home Depot to price a backup sump pump battery. I received excellent and informative assistance regarding the product I was interested in, as well as installation instruction help, and input regarding installation safety from the sales associate. He loaded the battery and associated products into my cart, and directed me to the check-out area staffed by a very friendly cashier. I will be installing the product soon.
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Review 4 for WEST AURORA
Overall rating
5/ 5
Paint
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PostedSeptember 28, 2012
Jimmywags
The store was clean, well organized, and the rep in the paint department was extremely helpful & courteous
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Review 5 for WEST AURORA
Overall rating
5/ 5
I can do it!
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PostedSeptember 17, 2012
Carrie
I am a single mother who often ends up with "do-it-yourself/figure-it-out-yourself" home projects, but I know when I come to Home Depot, the friendly and knowledgeable staff is always there to help me and give me great tips! They always have everything I need! Thank you!!
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Review 6 for WEST AURORA
Overall rating
5/ 5
Great Customer service!
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PostedSeptember 22, 2012
CBITOGO
Home depot had been lacking in the past couple of years with their customer service. I am glad to see that it has come back to the way I rememeber when they first came in to our area.
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Review 7 for WEST AURORA
Overall rating
5/ 5
Store Readiness
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PostedSeptember 27, 2012
Anonymous
I only shop at home depot at West aurora 1957! best
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Review 8 for WEST AURORA
Overall rating
5/ 5
Cashier Friendness
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PostedSeptember 27, 2012
Cfrost
the cashier ndg2994 is your best yet. very good...
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Review 9 for WEST AURORA
Overall rating
5/ 5
Cub Scout Hicking Stick
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PostedSeptember 19, 2012
Packguy
I had a easy time finding what i needed to make my hiking stick award for my Cub Scouts with the help of the Home Depot team. The cashier help my son check out and made him to fell like a value guest.
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Review 10 for WEST AURORA
Overall rating
5/ 5
Kitchen and Bath associates very knowledgable
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PostedAugust 26, 2012
waitn2Bdone
I you are purchasing cabinetry for your kitchen, bath, mudroom, etc. this Home Depot is a great place to make your purchase. We have found that the associates are very knowledgable, have a wide variety of cabinetry companies to offer, and the associates work on your project to get your the best and biggest bang for your buck even when you are not there. We have been impressed and very pleased with all the service we have received.
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Review 11 for WEST AURORA
Overall rating
5/ 5
nnnnn
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PostedSeptember 23, 2012
nikki
great service great peolpe great prices will definatly go back for my next purchches
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Review 12 for WEST AURORA
Overall rating
5/ 5
Fire Pit
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PostedApril 1, 2012
Missalice
We found a fire pit on your website and came into the store to see if we could view one & price what it would cost to do one without purchasing the kit. Jacob was outstanding. Not only did he let us know that the fire pit we viewed online was in stock, it was cheaper. He showed me online in the store which two (2) were available and I selected the one I wanted. He got a forklift and removed from the top shelf and worked with my husband to figure out how to load the fire pit into our truck bed as it was too wide. He is an outstanding employee and went the extra mile for us!! It is so nice to see a young person so willing to help! We will be back again!
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Review 13 for WEST AURORA
Overall rating
5/ 5
Paint department
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PostedSeptember 10, 2012
Cooker
I was buying stain for my fence, got it all mixed and ready to check out when I relized My daughter have my credit card. The cahier was very nice about holing the 5 gallons behind the counter while I drove home and got my credit card.
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Review 14 for WEST AURORA
Overall rating
5/ 5
barbara
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PostedAugust 23, 2012
Barb
I was standing "in-line'--behind a 'fellow" at the self-check-out--Alicia immediately saw me--told me to go to the "returns desk' for check-out--she met me there---apologied for my wait--and for being so patient--but--the 'waiting was "no big deal' for me!!! She had a big smile--asked if I needed anything else--very friendly--and thanked me for shopping at this store--Wonderful customer service--!!
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Review 15 for WEST AURORA
Overall rating
5/ 5
Home Depot has knowledgeable employees
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PostedSeptember 7, 2012
Maxfield
The Home Deport we visited - store west aurora 1957 has always been chock full of friendly, knowledgeable employees who answer our questions, are friendly and make sure we have what we need. We have not found this at other hardware stores as consistently.
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Review 16 for WEST AURORA
Overall rating
5/ 5
Paint Department
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PostedSeptember 10, 2012
cooks
I needed a 5 gallon bucket of stain for my fence and needed it to match my deck, and she did a great job.
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Review 17 for WEST AURORA
Overall rating
5/ 5
Grill Purchase
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PostedSeptember 10, 2012
Mimi
Several people helped me with my grill purchase and each one was very helpful.
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Review 18 for WEST AURORA
Overall rating
5/ 5
Geat experiencer
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PostedSeptember 6, 2012
Rah1006
I had a great shopping experience at your store. Everyone was very nice and helpful and you had exactly what I was looking for.
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Review 19 for WEST AURORA
Overall rating
5/ 5
Customer Service
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PostedSeptember 5, 2012
Ryan
I have bought many products at this store lacation. Everytime I walk-in I am greated and guided to what I am looking for. Overall great store!
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Review 20 for WEST AURORA
Overall rating
4/ 5
Got What I Needed
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PostedSeptember 7, 2012
Frodo
Got what I needed in no time at all. Cashier was friendly, courteous and expedient.