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Customer reviews for 1/3 HP Submersible Combination Sump Pump System
1/3 HP Submersible Combination Sump Pump System
The Basement Watchdog 1/3 HP Submersible Combination Sump Pump System offers primary and battery backup pump capabilities. The backup system is designed to provide automatic coverage if the power is interrupted or if more water is coming into the sump than the primary pump can handle. This system features a user-friendly controller that sounds an alarm, illuminates a warning light and describes what to do for easy maintenance.
Overall rating:
(8 reviews) 8
Rating breakdown 8 reviews
5 stars
4
4 stars
3
3 stars
0
2 stars
0
1 star
1
5 out of 7(71%)customers recommend this product.
Customer reviews for 1/3 HP Submersible Combination Sump Pump System
Review 1 for 1/3 HP Submersible Combination Sump Pump System
Overall rating
Wonderful customer service
,PostedMay 10, 2012
MStark
Length of ownership:1 week
Ease of installation
5
/
5
Quality
5
/
5
Value
5
/
5
Our old pump died overnight in a big rainstorm, we got up in the morning to find 3 inches of water in the basement. We went out and bought this pump to quickly replace the dead one. It installed really easily and was back working right away! We only needed a hacksaw (to adjust the length of the discharge pipe) and a screwdriver (to attach the pump). We decided to get this one because of the ease of installing and the inclusion of the battery back-up (previously we were stuck in a power outage and had to bail the sump pit by hand for a day, really didn't want to worry about that again in the future).
Later in the day when the cleanup crew came, they knocked a piece of their equipment into the sump pit, smashing the pit cover and destroying both float switches (both the primary and the battery back-up). I called up the manufacturer's technical support and they overnight FedEx-ed me replacement floats at no charge! Wonderful customer service!
Later in the day when the cleanup crew came, they knocked a piece of their equipment into the sump pit, smashing the pit cover and destroying both float switches (both the primary and the battery back-up). I called up the manufacturer's technical support and they overnight FedEx-ed me replacement floats at no charge! Wonderful customer service!
Yes, I recommend this product.
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0points
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Review 2 for 1/3 HP Submersible Combination Sump Pump System
Overall rating
So far so good!
,PostedFebruary 2, 2012
Brooks
Age:25 to 34
Gender:Male
Home improvement profile:DIYer
Length of ownership:1 week
Ease of installation
4
/
5
Quality
4
/
5
Value
4
/
5
I have had this pump for over a week. It is working perfectly. Haven't had the opportunity to test the back-up though. This was very easy to install. The instructions are very good, especially when it comes to installing the battery (which is sold seperatly). Follow the directions exactly when installing the battery, this is by far the easiest way to install it.
Yes, I recommend this product.
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0points
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Review 3 for 1/3 HP Submersible Combination Sump Pump System
Overall rating
Overall good rating
,PostedJanuary 7, 2012
JAYT
Age:35 to 44
Gender:Male
Home improvement profile:DIYer
Length of ownership:1 month
Ease of installation
4
/
5
Quality
4
/
5
Value
4
/
5
One of the parts was broken upon receipt. Took three weeks to get a replaceement part.
Yes, I recommend this product.
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0points
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Review 4 for 1/3 HP Submersible Combination Sump Pump System
Overall rating
Great product
,PostedDecember 18, 2011
basementmechanic
Age:45 to 54
Gender:Male
Home improvement profile:DIYer
Length of ownership:1 month
Ease of installation
5
/
5
Quality
5
/
5
Value
5
/
5
I installed it in one hour, it took me more time to go to HD to get a rubber coupling. I filled up my sump pit with water, while keeping the main pump unplugged, the secondary pump came on and pumped out all the water, our height was 12 feet, no problems. I am very happy with this product, and strongly endorse all to consider this, before wasting time and money + energy and plumbing costs with the others.
Regards and happy holidays
Regards and happy holidays
No, I do not recommend this product.
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+1point
1out of 1found this review helpful.
Review 5 for 1/3 HP Submersible Combination Sump Pump System
Overall rating
Product has great features
,PostedSeptember 21, 2011
Sue123654
Age:35 to 44
Gender:Female
Home improvement profile:Professional
Length of ownership:1 month
Awaiting for another heavy rain pour to see if it lives up to expectation
Yes, I recommend this product.
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-1point
0out of 1found this review helpful.
Review 6 for 1/3 HP Submersible Combination Sump Pump System
Overall rating
Works Great
,PostedSeptember 20, 2011
Spen
I installed this pump just before Hurricane Irene in anticipation of a power outage. It worked great. In spite of being 200 yards from the ocean, we had not even a power glitch. The pump repelled the outage gods. The 110 volt pump works as advertised. The battery standby is there and was not needed. Installation was straight forward.
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+1point
1out of 1found this review helpful.
Review 7 for 1/3 HP Submersible Combination Sump Pump System
Review 8 for 1/3 HP Submersible Combination Sump Pump System
Overall rating
False sense of security
,PostedJune 19, 2010
plumberdan63
I am a Chicagoland Plumbing Contractor and I have seen over two hundred flooded basements in my 20 year career. To have a system like this one, that will only pump out 16 gallons per minute @ a 10 ft. lift / head is just a waste of money and time. A really good battery back-up pump will pump more than double that amount. Simply put, if the pump cannot pump out water faster than it is coming in...you will flood. I have seen several homes recently that have flooded and had this system in place. It was working, but was overcome by the volume of water that entered the sump basin during an average storm that had caused a power outage. When selecting a battery back-up system, get one with at least 35 GPM or more.
No, I do not recommend this product.
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+34points
54out of 74found this review helpful.