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Home Depot Ratings and Reviews

Customer reviews for 12,000 BTU Window Air Conditioner

12,000 BTU Window Air Conditioner

Perfect for cooling down a single room or studio. Window kit supplied for left and right side of unit making it ideal for vertical opening windows. User-friendly controls and remote. Easy to remove washable air filter with helpful reminder. Multiple fan speeds and setting for the perfect comfort. Energy Star certified.
Overall rating:
4.1 / 5
4.1
 / 
5
(10 reviews) 10
Open Ratings Snapshot
Rating breakdown 10 reviews
5 stars
4
4 stars
5
3 stars
0
2 stars
0
1 star
1
9 out of 10(90%)customers recommend this product.
Customer reviews for 12,000 BTU Window Air Conditioner
Review 1 for 12,000 BTU Window Air Conditioner
Overall rating 
4 / 5
4 / 5

This is a good product, works fine.

,
PostedApril 20, 2012
Customer avatar
Huzz
from Baltimore, MD, USA
 
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Age:65 or over
Gender:Female
Home improvement profile:DIYer
Length of ownership:3 months
Ease of installation 
4 / 5
4 / 5
Quality 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
The features and performance are exactly as advertised.
The side sliders to fit it in the window are a little short. We had to supplement the width with plywood to make up the difference but it's ok. We are satisfied with this choice.
Yes, I recommend this product.
0points
0out of 0found this review helpful.
Review 2 for 12,000 BTU Window Air Conditioner
Overall rating 
4 / 5
4 / 5

Cool and quiet

,
PostedApril 3, 2012
Customer avatar
spike
from west palm beach
 
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Age:55 to 64
Home improvement profile:DIYer
Length of ownership:1 week
Ease of installation 
4 / 5
4 / 5
Quality 
3 / 5
3 / 5
Value 
4 / 5
4 / 5
Based on my installation a few days ago in a rental apartment this is a very good and affordable a/c unit. It cools and pushes an adequate amount of air, and is much quieter than the Frigidaire window a/c it replaced...an a/c unit that was only five years old. I did have to drill a couple drain holes since the fan blade was "lapping" up condensate water and the supplied drain hole is not in the lowest part of the pan...that's a stupid design flaw that takes 5 minutes to fix. Also, the unit had a few pieces of glue left over in the vent that when I first turned on the a/c they bounced around and startled me and my tenant...after turning off the unit and pulling out the big pieces it was ready to go and the tenant loves it.
Yes, I recommend this product.
+3points
4out of 5found this review helpful.
Review 3 for 12,000 BTU Window Air Conditioner
Overall rating 
5 / 5
5 / 5

I purchased the SPT 12,000 BTU Window Air Conditioner and is very pleased with it.

,
PostedApril 3, 2012
Customer avatar
Carol
from Birmingham, AL, USA
 
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Age:55 to 64
Gender:Female
Home improvement profile:Professional
Length of ownership:1 month
Ease of installation 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
I am very satisfied so far with the SPT 12,000 BTU Window Air Conditioner I purchased. I have an area that is around 17'X26' with an adjorning hallway, bathroom and bedroom. The unit cools the whole area including another bathroom, den, kitchen, 2 bedrooms and living room. It can be felt in the entire house. It does not take a long time to feel the results. I am very pleased.
Yes, I recommend this product.
+4points
4out of 4found this review helpful.
Review 4 for 12,000 BTU Window Air Conditioner
Overall rating 
1 / 5
1 / 5

0

,
PostedMarch 23, 2012
Customer avatar
blondie
I returned this air conditioner because it did not cool!
No, I do not recommend this product.
-2points
3out of 8found this review helpful.
Review 5 for 12,000 BTU Window Air Conditioner
Overall rating 
4 / 5
4 / 5

Works Well.

,
PostedMarch 6, 2012
Customer avatar
warmintexas
from Texas, USA
 
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Age:25 to 34
Gender:Female
Home improvement profile:Other
Length of ownership:1 month
Energy efficiency 
4 / 5
4 / 5
Ease of installation 
3 / 5
3 / 5
Quality 
4 / 5
4 / 5
Value 
5 / 5
5 / 5
We bought this to repace a verry old AC... it seems a bit louder than the one we had, but over all it works well. I put it in myself, and I wouldn't recomend doing it alone... It is heavy, but doable.
Yes, I recommend this product.
+6points
6out of 6found this review helpful.
Review 6 for 12,000 BTU Window Air Conditioner
Overall rating 
5 / 5
5 / 5

Quick and easy install, easily cools a hot garage

,
PostedOctober 29, 2011
Customer avatar
WmHBlair
from Houston, TX
 
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Age:55 to 64
Gender:Male
Home improvement profile:DIYer
Length of ownership:3 months
Energy efficiency 
4 / 5
4 / 5
Ease of installation 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
We got this unit to cool the garage during the peak of the Summer months. Although larger than what this unit is supposedly intended to cool, the air in the garge would get 30 degrees cooler than it was when the unit was started within an hour or less. Installation was very easy. It could be done by anyone strong enough to lift the unit. The remote is a nice touch, although we don't use it. It notifies you when you need to clean the filter, which is a very slick thing.
Yes, I recommend this product.
+7points
7out of 7found this review helpful.
Review 7 for 12,000 BTU Window Air Conditioner
Overall rating 
5 / 5
5 / 5

AWESOME!

,
PostedSeptember 27, 2011
Customer avatar
LOVETHEAC
Energy efficiency 
5 / 5
5 / 5
Ease of installation 
4 / 5
4 / 5
Quality 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
Great air conditioner. I live in a 650 sq ft 1br and this cools down the whole place in less than an hour. It has a remote which is very convenient. It also has the energy saver mode which is great for night time. I was expecting a much higher energy bill than what I got! LOVE IT!
Yes, I recommend this product.
+10points
10out of 10found this review helpful.
Review 8 for 12,000 BTU Window Air Conditioner
Overall rating 
5 / 5
5 / 5

Highly recommended.

,
PostedSeptember 6, 2011
Customer avatar
MPL1029
Light air sound....cools perfectly to what the temp is. Perfect product!!!
Yes, I recommend this product.
+7points
7out of 7found this review helpful.
Review 9 for 12,000 BTU Window Air Conditioner
Overall rating 
4 / 5
4 / 5

Good features, seems a little cheaply made

,
PostedSeptember 2, 2011
Customer avatar
guest10059
For the cost, this is a good product. We've had it installed for about a month now, no problems yet.
However, after the first time I cleaned the filter, I can't get the front cover to fully shut. It seems like the filter isn't made quite right to fill in the opening properly. It's also kind of eerie how far into the unit you can see from the vents, but you get used to it.
Overall, though, it's relatively quiet, keeps the place cool, and was not a pain to install.
Yes, I recommend this product.
+4points
5out of 6found this review helpful.
Review 10 for 12,000 BTU Window Air Conditioner
Overall rating 
4 / 5
4 / 5

Does what it's supposed to

,
PostedJuly 23, 2011
Customer avatar
Tomm
There seems to be a lot of discussion about how quiet this AC unit is. Perhaps I don't have enough experience with window mounted units but I don't think it's very quiet. I knew the low setting was rated at 55-60 Dba, which is a conversational level, and you can definitely carry on a conversation with it running without raising your voice but it's still quite loud. Normally the volume on our tv is set at "10-12" and with the AC unit, which sits next to the tv, we have to set the TV at around "20." Perhaps I had high expectations but it did not live up to the hype in this regard.
The dehumidifying mode runs the AC compressor. I don't have any sort of relation to if it runs less than the AC setting on low or not. I imagine it would but no way to confirm. This mode helped sway us into buying the unit but, now that I have experience with it, it is no or little different than running the unit on the low setting. I would not use this mode as a deciding factor.
As far as function, it works well. We have a room that runs electronics and is connected to our kitchen. We have been able to comfortably work and use our electronics without any issue. The kitchen sits at the opposite end of a "room" (great room: family and kitchen) that runs approximately 55'x16', with the stove top at the far end. The AC unit has no problem filling the room with cold air despite temperatures reaching 100 deg. recently. Our house is well insulated and it cools down the remainder of the downstairs as well.
Summary:
cooling ability: 10/10
sound:: 7/10
dehumidify mode: 3/10
overall: 8/10
Yes, I recommend this product.
+6points
26out of 46found this review helpful.