728*90 Advertising Space
Home Depot Ratings and Reviews
Shop Now At Home Depot
Shop Point Of Use or
Choose a Category
Home>

Customer reviews for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater

5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater

EcoSmart Electric Tankless Water Heaters, also called Instantaneous or On Demand Water Heaters, provide endless hot water only as it is needed. This electric tankless water heater is a true Point of Use Model because it is specifically designed for under the sink, single applications with a maximum flow rate of 0.5 gallons per minute (gpm) and include a 0.5 gpm sink aerator. Their compact size allows for under the sink installations.
Overall rating:
3.417 / 5
3.4
 / 
5
(12 reviews) 12
Open Ratings Snapshot
75%of customersrecommend this product9 of 12reviews
Rating Breakdown 12 reviews
3.4 out of 5.0
5
(3)
4
(5)
3
(1)
2
(0)
1
(3)
Ease of installation 
4.0 out of 5.0
4 out of 5
Quality 
3.9 out of 5.0
3.9 out of 5
Value 
3.9 out of 5.0
3.9 out of 5
75%of customersrecommend this product9 of 12reviews
Customer reviews for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater
Review 1 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater
Age Range:65 or over
,
Gender:Male

Cold kitchen hot water

PostedJanuary 21, 2014
Overall rating 
5.0 out of 5.0
5 out of 5
Ease of installation 
5.0 out of 5.0
5 out of 5
Quality 
5.0 out of 5.0
5 out of 5
Value 
5.0 out of 5.0
5 out of 5
The kitchen faucet is the furthest point from the hot water heater. Now, instead of taking long minutes to get warm water. It only takes seconds. A few more seconds and it is hot. Very pleasing efficiency upgrade.
Pros: Reliable, Easy to Install, Good Instructions, No Leaks, fits in tight spots
Images for this Review
(click to see full-size image)
User submitted photo
This image was submitted as a sweepstakes entry.
+8points
9out of 10found this review helpful.
Review 2 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater
from Rhode Island
Age Range:65 or over
,
Gender:Male
Home Improvement Profile:Other

It's OK

PostedDecember 10, 2014
Overall rating 
3.0 out of 5.0
3 out of 5
Ease of installation 
4.0 out of 5.0
4 out of 5
Quality 
4.0 out of 5.0
4 out of 5
Value 
3.0 out of 5.0
3 out of 5
The product is OK . It's not immediately hot but the water comes out warm within a
few seconds and within a few more seconds it starts to come out warmer and
then it gets hot. You have to remember it's tank less.
Pros: Easy to Install
Cons: a little slow getting hot.
0points
0out of 0found this review helpful.
Review 3 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater
from Lumberton, NC, USA
Age Range:55 to 64
,
Gender:Male
Home Improvement Profile:DIYer

Good unit for hand sink

PostedJanuary 22, 2013
Overall rating 
5.0 out of 5.0
5 out of 5
Ease of installation 
5.0 out of 5.0
5 out of 5
Quality 
5.0 out of 5.0
5 out of 5
Value 
5.0 out of 5.0
5 out of 5
Installed this unit on a hand sink in my shop. Very good unit for a hand sink, Plenty of hot water.
Pros: Easy to Install, Good Instructions, No Leaks
+10points
11out of 12found this review helpful.
Review 4 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater
from Philadelphia, PA, USA
Age Range:45 to 54
,
Gender:Female
Home Improvement Profile:Other

This was the perfect solution, and so affordable!

PostedNovember 13, 2012
Overall rating 
4.0 out of 5.0
4 out of 5
Ease of installation 
4.0 out of 5.0
4 out of 5
Quality 
4.0 out of 5.0
4 out of 5
Value 
5.0 out of 5.0
5 out of 5
This thing was reasonably priced and takes up barely any space. It was the perfect solution for hot water in a commercial space where no baths or showers are taken.
Pros: Reliable, Good Instructions, No Leaks
+14points
17out of 20found this review helpful.
Review 5 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater
from Arroyo Grande, CA, USA
Age Range:55 to 64
,
Gender:Male
Home Improvement Profile:Professional

It's always nice when a product does what it says it will.

PostedOctober 15, 2013
Overall rating 
4.0 out of 5.0
4 out of 5
Ease of installation 
4.0 out of 5.0
4 out of 5
Quality 
4.0 out of 5.0
4 out of 5
Value 
4.0 out of 5.0
4 out of 5
This water heater performs as advertised. It is a relatively straight forward installation that most competent handymen can do without a problem.
But be forewarned, as is true in all of life, "There is no free lunch." If you are looking for a lot of hot water get a bigger water heater. It will raise the water temperature 35-40 degrees at 1/2 gpm, nothing more.
Pros: Reliable, Easy to Install, Good Instructions, No Leaks
+4points
5out of 6found this review helpful.
Review 6 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater
from Watsonville, CA
Age Range:18 to 24
,
Gender:Male
Home Improvement Profile:DIYer

This item is not meant for taking showers

PostedOctober 5, 2013
Overall rating 
5.0 out of 5.0
5 out of 5
Ease of installation 
5.0 out of 5.0
5 out of 5
Quality 
5.0 out of 5.0
5 out of 5
Value 
5.0 out of 5.0
5 out of 5
This item is not meant for taking showers. It's meant to be installed under your kitchen sink or alike. A very good product and easy to install.
Pros: Easy to Install, Good Instructions
+3points
4out of 5found this review helpful.
Review 7 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater
from Ohio, USA
Age Range:65 or over
,
Gender:Male
Home Improvement Profile:Other

No temperature control.

PostedSeptember 1, 2013
Overall rating 
4.0 out of 5.0
4 out of 5
Ease of installation 
4.0 out of 5.0
4 out of 5
Quality 
4.0 out of 5.0
4 out of 5
Value 
3.0 out of 5.0
3 out of 5
The only temperature control is the water volume. To increase the water temperature, you have to turn the water volume down. The lower the water volume, the hotter the water temperature. Probably a minor problem for most users.
Pros: Easy to Install
Cons: No Instructions
+3points
4out of 5found this review helpful.
Review 8 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater
Age Range:55 to 64
,
Gender:Male
Home Improvement Profile:DIYer

good product and great customer service at the Chardon Store to help me order on line

PostedNovember 5, 2013
Overall rating 
4.0 out of 5.0
4 out of 5
Ease of installation 
2.0 out of 5.0
2 out of 5
Quality 
3.0 out of 5.0
3 out of 5
Value 
4.0 out of 5.0
4 out of 5
good product and great customer service a the Chardon Store, working with me to order on line
Pros: Good Instructions
+1point
1out of 1found this review helpful.
Review 9 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater

Buyer Beware

PostedJuly 9, 2013
Overall rating 
1.0 out of 5.0
1 out of 5
No, I do not recommend this product.
We bought this to heat a shower in a shed. After buying special wiring and breaker required to direct wire this unit, it displayed "Off", meaning it had power, but did not work. Technical support won't work with you unless you are a licensed electrician, so for DIYers, buy something else.
Cons: poor instructions, expensive installation, no technical support
-1point
5out of 11found this review helpful.
Review 10 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater

great product

PostedJanuary 28, 2014
Overall rating 
4.0 out of 5.0
4 out of 5
Ease of installation 
5.0 out of 5.0
5 out of 5
Quality 
4.0 out of 5.0
4 out of 5
Value 
4.0 out of 5.0
4 out of 5
This product was easy to install, works great, I just hope it will last for years.
Pros: Reliable, Easy to Install
0points
0out of 0found this review helpful.
Review 11 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater
Age Range:35 to 44
,
Gender:Male
Home Improvement Profile:Other

I returned the item

PostedDecember 24, 2013
Overall rating 
1.0 out of 5.0
1 out of 5
Ease of installation 
2.0 out of 5.0
2 out of 5
Quality 
1.0 out of 5.0
1 out of 5
Value 
1.0 out of 5.0
1 out of 5
No, I do not recommend this product.
It didn't work so i returned it to the store . Poor made pay more to get something better
-4points
0out of 4found this review helpful.
Review 12 for 5.5 kW 1.17 GPM Point-of-Use Electric Tankless Water Heater
from Virginia, USA
Age Range:55 to 64
,
Gender:Male
Home Improvement Profile:Professional

Wrong power rating

PostedSeptember 13, 2012
Overall rating 
1.0 out of 5.0
1 out of 5
No, I do not recommend this product.
The header says 55kw, the specifications say 6 kw.
Cons: Too Slow, one gallon a minute will not run a shower
-54points
9out of 72found this review helpful.