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Customer reviews for Propane Gas Patio Oven

Propane Gas Patio Oven

The Blackstone Patio Oven is incredibly versatile. Ready your taste buds for an avalanche of flavor as you cook all kinds of meats and veggies, pizzas, deserts, the possibilities are only limited by your imagination. The two ceramic stones create a baking area of high temperature perfect for your favorite steaks, chicken, fish or pizza. The bottom stone rotates making it easy to be the talk of the neighborhood parties as you amaze your family and friends with your culinary abilities.
Overall rating:
3.4 / 5
3.4
 / 
5
(5 reviews) 5
Open Ratings Snapshot
60%of customersrecommend this product3 of 5reviews
Rating Breakdown 5 reviews
3.4 out of 5
5
(3)
4
(0)
3
(0)
2
(0)
1
(2)
Quality 
3.0 out of 5
3.0 out of 5
Value 
3.4 out of 5
3.4 out of 5
60%of customersrecommend this product3 of 5reviews
Customer questions and answers:
7 Questions | 11 Answers
Customer reviews for Propane Gas Patio Oven
Review 1 for Propane Gas Patio Oven
from Venice Fl
Age Range:55 to 64
,
Gender:Female
Home Improvement Profile:DIYer

Very damaged and no response from Blackstone

PostedMay 26, 2015
Overall rating 
1.0 out of 5
1.0 out of 5
Quality 
1.0 out of 5
1.0 out of 5
Value 
1.0 out of 5
1.0 out of 5
No, I do not recommend this product.
The item was bought as a gift. It came late. The box when was damaged when we picked it up at Home Depot. The top had many deep scratches and the bottom was bent in 3 places. I made an attempt to contact the company but they had no one answering the phone and the message said to use the Web site. I used the web site but didn't hear from them. We returned the item since we did not know if we could get replacement parts.
+1point
1out of 1found this review helpful.
Review 2 for Propane Gas Patio Oven
Age Range:25 to 34
,
Gender:Female
Home Improvement Profile:DIYer

Ordered three, all three damaged, Blackstone shipped damaged products and doesn't care.

PostedJune 22, 2015
Overall rating 
1.0 out of 5
1.0 out of 5
Quality 
1.0 out of 5
1.0 out of 5
Value 
1.0 out of 5
1.0 out of 5
No, I do not recommend this product.
Home Depot has been wonderful to work with, but Blackstone is HORRIBLE. I ordered three of these: first one arrived damaged, so I returned it, ordered another. Second one arrived damaged, I returned it, ordered a third. Third one arrived damaged, and Home Depot said they couldn't ensure a fourth one wouldn't be damaged so I contacted Blackstone. They initially said to take pictures of all of the damaged pieces, which was pretty much every piece in the box. If a piece had scratches into the metal, they didn't care unless it affected the cooking. Blackstone sent me a few replacement parts (not all parts with damage, only those that are smaller and affected by cooking). They sent me a rusted base and they do not care that it has rust. Their customer service continues to make excuses and does not care that my item is damaged. I had one of their reps tell me over the phone that "I have seen several damaged ones and this one is in really great shape!" Girlfriend, you are delusional - this is beyond damaged and I wouldn't have paid even $100 for it in this condition.
DO NOT BUY FROM BLACKSTONE. LOOK FOR ANOTHER MANUFACTURER. THEY DON'T CARE ABOUT THEIR CUSTOMERS.
Cons: poor quality, poor customer service
0points
0out of 0found this review helpful.
Review 3 for Propane Gas Patio Oven
from Chicago, IL
Age Range:35 to 44
,
Gender:Female
Home Improvement Profile:Other

Makes incredible pizza!

PostedDecember 14, 2013
Overall rating 
5.0 out of 5
5.0 out of 5
Quality 
5.0 out of 5
5.0 out of 5
Value 
5.0 out of 5
5.0 out of 5
We used this oven at a family gathering. Everyone was able to make their own personal pizzas, which cooked in a couple of minutes. The pizzas were amazing! Everyone had fun, and loved that they didn't have to wait very long for their turn.
Pros: Durable, Easy to Assemble, Easy to Clean, Sturdy, Large Cooking Space, Superior Craftsmanship, Distributes Heat Evenly
+8points
9out of 10found this review helpful.
Review 4 for Propane Gas Patio Oven
from Minnesota
Age Range:45 to 54
,
Gender:Male
Home Improvement Profile:DIYer

This pizza oven is AMAZING

PostedMay 4, 2014
Overall rating 
5.0 out of 5
5.0 out of 5
Quality 
3.0 out of 5
3.0 out of 5
Value 
5.0 out of 5
5.0 out of 5
This pizza oven will blow your mind at how close it gets to a brick oven, but for only $400 instead of thousands. Seriously, you can get the crust to have the little leopard spots on the bottom just like a brick oven. And the steaks that you can make on it are just as impressive, simply due to the super high heat at the cooking stone. It is easy to get the stone over 700 degrees in a few minutes (the oven thermometer displays the temperature in the chamber above the cooking area, so it always reads much lower than the actual stone surface). Pizzas cook in 3-4 minutes, to absolute perfection.
+1point
3out of 5found this review helpful.
Review 5 for Propane Gas Patio Oven

Great device for cookng pizza or steaks.

PostedJuly 15, 2014
Overall rating 
5.0 out of 5
5.0 out of 5
Quality 
5.0 out of 5
5.0 out of 5
Value 
5.0 out of 5
5.0 out of 5
Great product. Heats up in 10 min. Cook pizza on 90 seconds. Also great for high heat for steaks.
Pros: very high heat 900+
+1point
1out of 1found this review helpful.