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Customer reviews for 15.5 cu. ft. Top Freezer Refrigerator in Black

15.5 cu. ft. Top Freezer Refrigerator in Black

Your 15.5 cu. ft. Top-Freezer Refrigerator in Black features upfront temperature controls that make it simple to regulate both the fresh food and freezer sections. Adjustable shelves provide flexibility to meet your storage needs. GE appliances provide up-to-date technology and exceptional quality to simplify the way you live. With a timeless appearance, this family of appliances is ideal for your family. And, coming from one of the most trusted names in America, you know that this entire selection of appliances is as advanced as it is practical.
Overall rating:
4.32 / 5
4.3
 / 
5
(25 reviews) 25
Open Ratings Snapshot
84%of customersrecommend this product21 of 25reviews
Rating Breakdown 25 reviews
4.3 out of 5.0
5
(18)
4
(3)
3
(0)
2
(2)
1
(2)
Features 
4.3 out of 5.0
4.3 out of 5
Energy efficiency 
4.3 out of 5.0
4.3 out of 5
Quality 
4.0 out of 5.0
4 out of 5
Value 
4.0 out of 5.0
4 out of 5
84%of customersrecommend this product21 of 25reviews
Customer questions and answers:
3 Questions | 3 Answers
Customer reviews for 15.5 cu. ft. Top Freezer Refrigerator in Black
Review 1 for 15.5 cu. ft. Top Freezer Refrigerator in Black
from Newport, RI
Gender:Male
Home Improvement Profile:DIYer

Happy! Happy! Happy! Love my new GE REFRIGERATOR!!!

PostedJuly 15, 2014
Overall rating 
5.0 out of 5.0
5 out of 5
Features 
5.0 out of 5.0
5 out of 5
Energy efficiency 
5.0 out of 5.0
5 out of 5
Quality 
5.0 out of 5.0
5 out of 5
Value 
5.0 out of 5.0
5 out of 5
What can one say from start to finish and I MEAN that Home Depot from the associate level to the online purchase, and the great guys who delivered the refrigerator, one word can be said, NICE! The experience was one I was extremely happy to know was like this. It made me even like Home Depot more, the committment alone to make sure you have what you want, like and really need is outstanding. They excel!
So would I shop online again, the answer is YES! I frequent the store and have for years. Thank you!
The refrigerator far supersedes its expectation. Like I said, think HAPPY!
Pros: Durable, Easy to Clean, Lots of Features, Easy to Use, Sturdy, High Quality, Easy to Install, Looks Great, Stylish, Good Size & Weight, Nice Design
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+1point
1out of 1found this review helpful.
Review 2 for 15.5 cu. ft. Top Freezer Refrigerator in Black

Very Displeased

PostedSeptember 4, 2014
Overall rating 
1.0 out of 5.0
1 out of 5
No, I do not recommend this product.
My complaints are rooted in both the appliance and the process to get this rectified. We bought the fridge on 8/20 and it was not delivered until 9/3. It was plugged in for less than 4 hours before it just stopped working. We tried to troubleshoot it using the manual and calling GE. We were told if the fridge didn't regulate itself within 24 hours to call back. The fridge didn't regulate itself so we called Home Depot and were told to cLl the online customer support. We are not getting the replacement fridge until 9/13 even though the Home Depot website says it's available on the 10th. But apparently that's not applicable to us because GE is overbooked for deliveries on the 10th and they do not deliver in our area (ten minutes from the Home Depot) on the 11th or 12th. Also, the fridge is now $50 cheaper and we are required to go into the store to get a refund. It took the poor young lady at the online customer support center 20 minutes on the phone with the local store to figure this out because she was placed on hold so many times and given the run around by the store. I'm giving the fridge a one star review because of her & her alone. She did everything she could and was very pleasant.
+1point
1out of 1found this review helpful.
Review 3 for 15.5 cu. ft. Top Freezer Refrigerator in Black
from Queens, N>Y>
Age Range:55 to 64
,
Gender:Female
Home Improvement Profile:Other

not happy

PostedAugust 5, 2014
Overall rating 
2.0 out of 5.0
2 out of 5
Features 
4.0 out of 5.0
4 out of 5
Energy efficiency 
3.0 out of 5.0
3 out of 5
Quality 
2.0 out of 5.0
2 out of 5
Value 
2.0 out of 5.0
2 out of 5
No, I do not recommend this product.
I loved the features of the refrigerator but in less than one month had many problems with the frig. Mainly the freezer. Having problems with GE to get the solutions finished to a good conclusion.
Pros: Easy to Use, Sturdy, Looks Great, Good Size & Weight
Cons: freezer problems
+1point
1out of 1found this review helpful.
Review 4 for 15.5 cu. ft. Top Freezer Refrigerator in Black
from New Jersey

The noisiest fridge that I ever purchased

PostedSeptember 30, 2014
Overall rating 
1.0 out of 5.0
1 out of 5
No, I do not recommend this product.
I made this purchase based off of the good reviews and price. Boy was I wrong. When the fridge is running it makes a loud consistent buzzing/rattling sound for about an hour straight then it goes off for an hour and on again. The sound is so loud that I haven't been able to sleep at night. Please do not waste your money on this purchase.
Pros: Looks Great
Cons: No Instructions, very noisy, doesn't get very cold
0points
0out of 0found this review helpful.
Review 5 for 15.5 cu. ft. Top Freezer Refrigerator in Black
Age Range:45 to 54
,
Gender:Female

great purchase

PostedAugust 5, 2014
Overall rating 
5.0 out of 5.0
5 out of 5
Features 
4.0 out of 5.0
4 out of 5
Energy efficiency 
5.0 out of 5.0
5 out of 5
Quality 
5.0 out of 5.0
5 out of 5
Value 
5.0 out of 5.0
5 out of 5
I did a lot of research before I finally made my purchase. Without a doubt one of the best decisions I've made. I love the product, the promptness. and setup. From start to finish it was very favorable experience..
Pros: Sturdy, Looks Great, Stylish, Good Size & Weight
0points
0out of 0found this review helpful.
Ratings-only reviews for 15.5 cu. ft. Top Freezer Refrigerator in Black
Based on the average of (20) ratings-only reviews
Overall rating 
4.7 out of 5.0
4.7 out of 5
19 out of 20 recommend this product