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Customer reviews for CENTRAL PLANO

CENTRAL PLANO

Overall rating:
4.694 / 5
4.7
 / 
5
(147 reviews) 147
Open Ratings Snapshot
Rating breakdown 147 reviews
5 stars
114
4 stars
26
3 stars
4
2 stars
1
1 star
2
Customer reviews for CENTRAL PLANO
Review 1 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

FLooring

,
PostedSeptember 27, 2012
Customer avatar
customer
Excellent job by Ricky and Madilyn in flooring and Gulnaz/Expiditor. After unsuccessful attempts to work with another location, these associates went above and beyond to assist with a carpet purchase. They were not only helpful and knowledgable, but kind, considerate and thoughtful. My purchase was completed and they had followed up with me to insure my satisfaction. Great Job RICKY, MADILY & GULNAZ. I deeply appreciate all that you did to rectify this situation.
0points
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Review 2 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

Awesome customer service in Plano H/D store

,
PostedSeptember 23, 2012
Customer avatar
karaokefx
Jim, I believe was his name was not only helpful, but showed me the best products, showed me the price differences and recommended not only theproduct I needed when I brought in three types of weeds, etc, but also made recommendations on how to apply it.
0points
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Review 3 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

Great Store

,
PostedSeptember 26, 2012
Customer avatar
Sandy
Any time I am in Home Depot the employees are all helpful, know where everything is, the store is cheerful and clean! I enjoy shopping there.
0points
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Review 4 for CENTRAL PLANO
Overall rating 
2 / 5
2 / 5

Staff

,
PostedSeptember 27, 2012
Customer avatar
TKTHED
Most are Lazy and don't know the areas they are working in. Manager is trying and she is improving the store..
0points
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Review 5 for CENTRAL PLANO
Overall rating 
4 / 5
4 / 5

Associates helpful

,
PostedSeptember 15, 2012
Customer avatar
Susan
Appliance sales associate woman helped us find a home depot at Coit and Parker with the small freezer we wanted to buy that night. She made arrangements that the freezer would be ready to load in car. That was so helpful. Thanks.
0points
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Review 6 for CENTRAL PLANO
Overall rating 
3 / 5
3 / 5

Belleville, ON

,
PostedSeptember 21, 2012
Customer avatar
shopper09
Typical Home Depot, what more can be said? Lots of ideas and people to help with them.
0points
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Review 7 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

visit to garden center

,
PostedSeptember 22, 2012
Customer avatar
garre
excellent help with choosing products to purchase.
0points
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Review 8 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

Excellent Service

,
PostedSeptember 21, 2012
Customer avatar
Mamma1
Everyone at this store is outstanding.Great people!
0points
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Review 9 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

In a Hurry, Get an Associate

,
PostedSeptember 9, 2012
Customer avatar
MarkieMark
I need 3 weird things that I wasn't even for sure that Home Depot carried. Right when I walked in, I there was associate walking by, I ask him where the items were, he admited one this is different, but we went straight to them and got the items and I was on my way.
0points
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Review 10 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

Easy Returns

,
PostedSeptember 18, 2012
Customer avatar
Texflier
Had two items to return - went smoothly with no issue.
0points
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Review 11 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

Fast and Efficient Service

,
PostedAugust 29, 2012
Customer avatar
Charlie
I needed to have a replacement house key made and I only had a limited amount of personal time to complete this task. When I got to the key products area, an employee was immediately available. He was fast, courteous and helpful. And he quickly processed my request. I was in and out of the store with the item I needed within a short period of time.
0points
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Review 12 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

Great service !

,
PostedSeptember 9, 2012
Customer avatar
Texflier
Very happy with my visit today - needed 3 things -found them fast - had a problem with breaking a light bulb and got ready and willing help! Good visit and experience - thanks!
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Review 13 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

Uneventful visit

,
PostedSeptember 11, 2012
Customer avatar
Texflier
Had a very pleasant, uneventful trip to HD to pick up glue - many options. No wait on the checkout or surprises with pricing.
0points
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Review 14 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

great customer service

,
PostedSeptember 9, 2012
Customer avatar
berr
I know where to go when I need help and/or advice!!
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Review 15 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

Great Service

,
PostedSeptember 7, 2012
Customer avatar
mcowen
I'm always greeting with smile when entering Home Depot. Thank you!
0points
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Review 16 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

Quick and easy!

,
PostedSeptember 7, 2012
Customer avatar
Kathy
Always can find everything I need here quickly! Thanks!
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Review 17 for CENTRAL PLANO
Overall rating 
5 / 5
5 / 5

Ray V at home

,
PostedAugust 24, 2012
Customer avatar
RayV
Each visit is always with success. With computers as they are now, a store search screen at the entrance would be helpful to locate an item in need.
touch screen for department, and look for faucets.
Most times there is someone at the door to greet and direct to the proper asile.
0points
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Review 18 for CENTRAL PLANO
Overall rating 
1 / 5
1 / 5

Don't buy loose hardware items

,
PostedAugust 19, 2012
Customer avatar
MadinTX
Needed a few washers. Took 15 minutes to check out because of rude, obnoxius cashier who was incabple of listening. Had the identification numbers of each item written down, but she was too busy running her head to utilize the information. So DON"T BUY loose hardware parts like a few washers at Home Depot.
0points
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Review 19 for CENTRAL PLANO
Overall rating 
4 / 5
4 / 5

SINK

,
PostedAugust 13, 2012
Customer avatar
HOMEOWNER
I DIDN'T KNOW EXACTLY WHAT I NEEDED FOR MY SINK PURCHACE AND THERE WAS SOMEBODY THERE TO EXPLAIN EVERYTHING TO ME AND SHOW ME THE BEST DEAL, I NEEDED A DISPOSAL AS WELL AND GOT A TIP ON HOW TO INSTALL IT PROPERLY THAT MAY HAVE BEEN OVERLOOKED OTHERWISE, SO I WAS THANKFUL FOR MY SALES ASSOCIATE'S KNOWLEDGE.
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Review 20 for CENTRAL PLANO
Overall rating 
4 / 5
4 / 5

Very Helpful Sales Associates

,
PostedAugust 24, 2012
Customer avatar
Redd
The sales associates at this location are extremely helpful and knowledgeable about their products. I really enjoy shopping here!
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