I couldn't be happier with the selection, ordering, and installation process. Everyone made this project come together just as I had hoped. The traditional door companies were not only unable to provide the type of door and screen I wanted, they were a minimum of 2x the price. I had a 5 foot wide opening. I wanted french doors to swing in opening entirely with screens on both sides, creating a 5'x7' opening completely screened. Home Depot and Jeld-wen were the only ones I could find without ordering a custom door at a minimum of 2x the price.
Images for this Review
(click to see full-size image)
What was being replaced
French doors closed
French doors completely opened and screened
This image was submitted as a sweepstakes entry.
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Review 2 for Patio Door Installation
from Mccordsville Indiana
Install was smooth and friendly. Salesman got the order wrong.
1st the HD Sales rep disagreed with the measurements that the HD professional provided and ordered the wrong size door. The installers had to leave and pick up more materials to frame it in. I was told that I would be charged for the additional materials. The threshold was supposed to be brushed silver and I got brass. I pointed out that there was a gap in the reveal and was told they weren't sent with a needed piece and that they would contact me to schedule a revisit to install the needed part. I was told that I would be credited the cost of measuring for the door if I made a purchase. The cost was never applied to my purchase or credited back to my card. The only follow up I received was from the installation company who said that the issues would be addressed and resolved. Never heard back from anyone. I get the impression that once you got my payment that was all that mattered.
Very professional installation. These installers went the extra mile to make sure that we were satisfied with all the work being done. They were very neat and clean keeping everything organized while working. No big messes. They even vacuumed and swept the entire area before leaving. A highly recommended team!!! We are very happy with the installation and love the new door.
There was a change in the original price I was quoted , when I placed the order. It took forever for the door to arrive , and when it finally came in a part was damaged. I had to beg to get the door installed when the replacement part arrived. The whole process was very unprofessional.
We love the new sliding Door, plus it looks great. But with that said, the install cost more then the door did. That is the only thing I didn't understand. But other then that they did a great job. No complaints on the install at all.
With snow on the ground and difficult area to get to our hopes of having a good end result was dubious in our eyes. The French doors were installed without incident. The work areas was cleaned up and nothing left behind for us to have to handle. Needless to say they more than met our expectations given the situation on day of install. We highly recommend and would use again!
Woo HOO! I had my sliding glass door removed from my kitchen, and beautiful French doors installed. The new doors, the new trim, the new hardware... everything is wonderful! It took ONE DAY. My kitchen went from 80s drab to modern luxury instantly. I can't wait for my next project!
The installer was incompetent. He was tasked to install 2 interior slabs and 1 bi-fold door. When he began working on the 1st door, it was obvious that he was not skilled enough to mortise the door for hinges correctly. Once I saw that he was unable to do the job correctly, I asked him to cease work. I WILL NEVER USE HOME DEPOT FOR INSTALLS AGAIN!
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Review 13 for Patio Door Installation
from Las Vegas, NV, USA
The doors are perfect and installers were so professional!
This was the first time I used any home improvement store for anything like this so I was somewhat apprehensive. From the time I ordered the doors to installation it was so easy and everything went timely, both doors turned out to be perfect and beautiful! I couldn't be happier with the whole experience. I even went back to the store to tell the person who took my order how please I was. Thank you and I will definitely use Home Depot for my next project.