The entire process of picking, buying and installation of our new hallway carpet was professionally handled. We are so happy with the carpet that we plan to do it all over again next year for the living-dining room areas.
The installation crew did not have a vacuum that could get the dust and dirt out from around the tack strips. It left much dust that we are finding everywhere. All was great except the cleaning before laying the carpet.
Carpet installers were friendly, efficient and cleaned up after themselves. They did however break a lamp during the course of their installation. I was under the impression from Home Depot personnel that the carpet trim that goes over the carpet and flooring to a different room were included in the sale. It was not.
We were very pleased with our whole experience with Home Depot. From Tammy, who sold us both the Pergo and the carpet, to both the hard surface installation to the carpet installation, it was a smooth process with great results. We are extremely pleased with how everything went, and the results are simply stunning. We had a large job - 900 square feet of Pergo installed and about 700 square feet of carpet. Both installation teams were outstanding. They were here on time, got immediately to work, and didn't stop until the job was complete. Home Depot also worked around our schedule, being willing to allow a week between the two installations. Everyone who has seen our renovation has been very complementary and wanted to know who did the floors. Thanks, Home Depot, for a job well done and outstanding customer service!
We would recommend Home Depot to anyone needing carpet and installation. From the start of looking for the right carpet to following the entire process was great. Everyone was professional and were so nice to deal with.
We are extremely pleased with our designer, the efficiency with which this project proceeded and the customer service we received when there were a few minor hitches. All employees and contractors were informative and considerate of our home and needs. We are extremely pleased with the final results of our project.