Looking for Answers about Custom Building Products Polyblend #380 8 oz. Haystack Grout Renew Colorant?

Customer questions and answers for
Custom Building Products Polyblend #380 8 oz. Haystack Grout Renew Colorant

Polyblend 8 fl. oz. Grout Renew in haystack color is a water-based, acrylic, urethane stain and sealer for renewing or changing the color of cement grout joints. It seals against stains while it colors and has patented technology to inhibit mold and mildew. Formulated with fade-resistant pigments. Matches Polyblend grout colors.
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Customer questions and answers for Custom Building Products Polyblend #380 8 oz. Haystack Grout Renew Colorant

Question

how long does it take for the final color of the dried grout to appear ?

Asked by
tileman
milford de
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
June 15, 2015
Grout applied last night...still looks dark compared to surrounding grout (same color) will it lighten up more as it cures? color is pewter gray..
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answer 1
Asked by
CustomBuildingProducts
June 16, 2015
Cement grout typically takes approximately 72 hours to dry out depending on temperature and humidity. For further information, please call our technical service department at 800 272-8786 option 2.
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Question

Can this product be applied to non-sanded grout?

Asked by
Poppy
Charlotte NC
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
July 1, 2015
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answer 1
Asked by
CustomBuildingProducts
July 1, 2015
Yes, the Polyblend Grout Renew can be used over sanded as well as non-sanded grout. For more information regarding your installation you can contact our technical department at (800) 282-8786 and press option 3.
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Question

Chapparal discontinued

Asked by
Cristi
Los Angeles
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
June 8, 2015
I've used chaparral and matches my yole perfectly but now discontinued. What's the closest color match to chaparral?
User submitted photo
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answer 1
Asked by
CustomBuildingProducts
June 9, 2015
Chaparral has been discontinued but it will be sold until the stock is depleted. I would recommend having the special services desk at HD call our customer service line to check stock, you may be able to special order enough to complete your project. If it's not available in your area then i would reommend getting a color card to take home and match it up with your tile in your lighting to select a color that best matches. For further information, please feel free to contact our technical service department at 800 272-8786 option 3.
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Question

Getting excess grout off of the tiles.

Asked by
Jerry
Houston, TX
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
June 7, 2015
Our home builder used the wrong grout color while building our new home. I think they used this product to correct the problem, but it seem there is grout on our tiles now and I am not sure what is the easiest way to get it off.
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answer 1
Asked by
Sia
DFW, Texas
June 11, 2015
There are two methods you can try, without knowing the tile used.

You can try the sugar/water method. Apply sugar water to floor, and let it sit for about two hours, test with a plastic scrapper/ wood scrapper or oak stick, this will help dissolve the bonding on the tile. You need to keep the area wet with sugar water, if you do not want to have a large puddle on the floor, wet paper towels with sugar water and place on affected area.

You can also try using a wood scrapper or oak chisel with generous amounts of water (let sit ) and scrap the grout on the tile. Do not use a metal scrapper, this will damage the tile. Keep generous amount of water on floor while scrapping as a lubricant.

Sugar water works best and helps with grout that is not fairly new, just be sure not to pop off grout within the grout lines.

If you do not want to buy a woodworker chisel or oak stick, a piece of oak 1x4 or a painters stick will suffice.

Hope this helps!
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answer 2
Asked by
CustomBuildingProducts
June 8, 2015
Depending on what type of tile or stone you have you can use one of two things. If have a non acid sensitive tile or stone, the best thing to use is Sulfamic Acid Cleaner by TileLab. This is a very mild acid and is used in residential installations all the time. The second cleaner is Nan Scrub by Aqua Mix. This would be recommended if you have an acid sensitive tile or stone. Both of these will only work to remove a light grout haze. For further information, please feel free to contact our technical service department at 800 272-8786 option 3.
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Question

Can you do extra sealant after this product dries?

Asked by
Mitch
Richmond, Tx
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
May 23, 2015
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answer 1
Asked by
CustomBuildingProducts
May 26, 2015
We do not recommend applying sealer over Grout Renew. Sealer will not penetrate the Grout Renew so you would end up with a white residue on the surface of the Grout Renew. When applied correctly, the Grout Renew provides optimal sealing and the use of an additional sealer is not required. For further information, please feel free to contact our technical service department at 800 272-8786 option 3.
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Question

Newly tiled and grouted shower, best order to apply sealant?

Asked by
andrew
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
May 22, 2015
I have a newly tiled glazes porcelain shower as well as polyblend pewter grout. I would like to seal both the tile and the grout. I wanted to use the 511 impregnator for this. In addition, I would like to recolor the grout to pewter because it dried lighter than the advertised color.

Do I seal the tile first (without sealing the grout), and then apply this colorant? or do I use this colorant, then seal both tile and grout together?
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answer 1
Asked by
CustomBuildingProducts
May 26, 2015
Glazed porcelain tiles will not absorb any sealer so we do not recommend sealing them. The 511 is a penetrating sealer and if you applied it to glazed porcelain you would end up having to completely wipe off all of the sealer you applied or it would end up drying like a white reside on the tile. We would recommend that you apply the colorant to the grout and then let that dry for about 48 hours prior to using the shower. For further information, please feel free to contact our technical service department at 800 272-8786 option 3.
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Question

Polyblend Grout Renew which is the whitest white?

Asked by
Jaegs
Langley, BC
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
May 17, 2015
I used Snow White and it has a greenish tint to it
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answer 1
Asked by
CustomBuildingProducts
May 19, 2015
#14 White Dove is the whitest white but i would strongly recommend you take a look at the PolyBlend grout color card to make sure you are choosing the color you like best.
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Question

I have slate tile, grout turned out too light. If this were to bleed on slate, does it wipe off or will it stain it get absorbed by stone?

Asked by
handymom1999
Oregon
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
May 2, 2015
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answer 1
Asked by
CustomBuildingProducts
May 4, 2015
The PolyBlend Grout Renew can stain a porous surface like slate. We would recommend presealing the slate prior to applying colorant. For further information, please feel free to contact our technical department at 800 272-8786 option 3.
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Question

Do I need to prepare floors before using grout renew?

Asked by
MamaKay4
Chicago
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
April 22, 2015
Do I need to do anything other than sweep and wipe floors before using the grout renew? It says on the bottle to use the tilelab cleaners beforehand but I'm hesitant about using any harsh cleaners. Also, after applying it, how long do I need to wait before walking on the floors? Thanks!
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answer 1
Asked by
CustomBuildingProducts
April 23, 2015
There is some surface prep that needs to be done prior to applying the colorant but the type of surface prep depends on what type of grout and tile you have. Please contact our technical service department to speak to a Care & Maintenance specialist at 800 272-8786 option 3.
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answer 2
Asked by
Kevinoth
Provo, UT
June 11, 2015
All I did was scrub the grout with a wet washcloth to remove any dirt and junk. The Polyblend went on just fine after that. It dries pretty quickly, I was walking on mine after 3-4 hours without any problems.
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Question

Which shade of Polyblend grout Renew is closest to cream? Its difficult to see colors on a computer. Thank you!

Asked by
barbar
Fort McMurray, AB, Canada
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
April 3, 2015
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answer 1
Asked by
CustomBuildingProducts
April 6, 2015
Correct, the computer screen may be too light or too dark. When possible stop by a Home Depot store and see grout color chart. Check colors # 333 Alabaster and # 382 Bone.
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answer 2
Asked by
redcardinal
April 14, 2015
It's really better if you go to the store as the colors on the bottles are what you want to compare. I would not trust monitor colors for such a project. It's always fun at the store too! ; )
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answer 3
Asked by
redcardinal
April 14, 2015
Cream comes in many different shades. It best to go to store and look at the bottles. If you can't, order what you think will work & try it in a small spot. If you have to order another, it fairly inexpensive and no matter what, totally worth it.
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Question

can I add this to my grout during installing to seal the grout ,trying to avoid having to return to seal grout

Asked by
Lady
Dallas Tx
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
March 17, 2015
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answer 1
Asked by
CustomBuildingProducts
March 19, 2015
No, Grout Renew is designed to be applied to color-seal grout that is dried for at least 48 to 72 hrs. It cannot be mixed withing the grout.
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Question

does the color penetrate the grout at all?

Asked by
Lukiukas
Fair Lawn, NJ
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
March 9, 2015
In the shower nook I used a white grout and now I think that the contrast is too strong with a brownish bronze metal tile. I was wondering if I were to use a dark brown grout colorant would it penetrate the white unsanded grout at all or would it just merely sit on top. My worry is that the dark colorant would peel eventually exposing the white grout underneath.
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answer 1
Asked by
nyc1
NYC
April 17, 2015
yes it does
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answer 2
Asked by
CommunityAnswer
March 9, 2015
This product is manufactured to change the grout color and will work in showers. It is a water based urethane stain so it changes the color of the grout itself, it does not sit on top of the grout or peel up.
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answer 3
Asked by
Sia
DFW, Texas
June 11, 2015
This is a polymer acrylic "paint". If you brush will a toothbrush it will penetrate the top layers, while also sealing. Be sure to use a grout cleaner/ acid neutralizer before applying, as well as old sealant is removed.

Make sure grout is dry, then apply. Then wait for 42 hours without wetting the area. (If you must shower, tarp off area during showers, then removed after showering.)
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Question

After applying in kitchen, what do i cover the the tiles with so that it can properly dry and seal? How long should it be covered?

Asked by
Missy
Florida
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
February 14, 2015
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answer 1
Asked by
CustomBuildingProducts
February 17, 2015
After completing application of Grout Renew do not cover, allow installation to air dry for 24 hrs.
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Question

Can I use this on brick fireplace mortar?

Asked by
NicP
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
February 2, 2015
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answer 1
Asked by
CustomBuildingProducts
February 3, 2015
As long is on the face of the fireplace not insided of the fire box, Grout Renew can be used on the mortar between the brick.
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Question

Bonsai Colorant on grouting between multi-shaded slate

Asked by
Barbara
Erie, Pa
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
February 2, 2015
The bonsai color looks to be a dark gray, which is what I'm looking for. If not, what color should I purchase in order to get a dark gray. I'm using it on grout between slate. Thanks!
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answer 1
Asked by
CustomBuildingProducts
February 2, 2015
# 311 Moss and # 305 Onyx Green could be considered. Please get a color chart and compare at jobsite to decide which color you consider to be the best match.
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Question

If this product gets on the surrounding tile, does it wipe off easily? If you are wiping it off the tile edges, does it also wipe back off the grout ?

Asked by
CLBKMR
CT
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
February 1, 2015
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answer 1
Asked by
CustomBuildingProducts
February 2, 2015
Grout Renew wipes off easily from glazed un-absorbant tiles. If tile is porous work in smaller areas for better removal on the surrounding of tile.Test in an inconspicuous area before proceeding with
full installation.Apply small bead of Grout Renew directly to center of
joint. Work back and forth with a soft-bristled toothbrush to assure a
thin, even application. Do not allow it to bead or puddle. Carefully
apply to the grout joint and allow to dry 30-60 minutes. Work small
areas at a time.
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Question

This may be a silly question but if I currently have a painted back splash will this color show on the painted grout?

Asked by
Jessie
Oak Creek, WI
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
January 24, 2015
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answer 1
Asked by
CustomBuildingProducts
January 26, 2015
Grout Renew is designed for use on clean unpainted grout. Grout Renew covers the color of existing grout, unless applied on darker color grout then it may need a second coat.
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answer 2
Asked by
redcardinal
April 14, 2015
It may show up, but probably won't work well as it doesn't have anything to soak into. I think this may be more of a mess, than worth it ?
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Question

What would be the best way to apply a charcoal black colorant alongside sealed slate tiles?

Asked by
Bobby
Massachusetts
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
January 19, 2015
I have recently installed a slate tile floor, and the grout used was charcoal, after the grout dried it had a white haze and discoloration in the grout joints. We have decided to give this product (renew) a shot, but am concerned that the black pigment might stain the slate tiles, even though i have applied 2 coats of sealer on them already. Please let me know what you think!!

Thanks a bunch!
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answer 1
Asked by
CustomBuildingProducts
January 20, 2015
2 coats of sealer applied to the stone will definitely help however; do a test on an inconspicuous area. Use a sealer aplicator (the small plastic bottle with a little wheel on the tip) staining of the stone can be prevented as long as the grout renew is wiped off the stone before it dries.
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Question

My tile has several different colors how do I match. I don't have a store nearby.

Asked by
Deanster
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
December 31, 2014
My tile has several different colors and I tried the linen but my floors look more pink or peach compared to it. The linen color looks tan next to my tile. The tile has a few very small swirls of a cream color. I thought about the butter cream, but not really sure what color to use. Thanks!
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answer 1
Asked by
CustomBuildingProducts
January 2, 2015
Depending what color you would like to bring out or not bring out, your best bet is to contact an interior design consultant. They can help you decide on what would go best with your decor.
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answer 2
Asked by
redcardinal
April 14, 2015
If you have to buy online, choose from the colors available that look most like what you want. I would check you monitor colors with some webpage that has something you already own to see how close the color is to the original. Then you'll be pretty close on what you pick out.
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Question

Which one of this color will be off white but not true white?

Asked by
groutsealer
round rock, tx
about Polyblend #380 8 oz. Haystack Grout Renew Colorant on
November 23, 2014
My tiles are taupe based color, I am looking for an off white color can you compare all of the white color in your color chart.
Which one is true white?
Which is off white?etc...
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answer 1
Asked by
CustomBuildingProducts
November 25, 2014
Hi there, check on color chart colors # 382 Bone and # 10 Antique White. These are not bright white colors.
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