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Customer questions and answers for
GE 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED

The GE 10-gal. Electric Point-of-Use Water Heater has a space saving design that's ideal for installations in tight spaces and can supply a quick source of hot water for a single application. The heater includes a 2,000-watt element and a factory installed temperature and pressure relief valve. This point of use heater requires a 120-volt electrical source for installation and can be mounted on a wall. The tank and parts are backed by a 6-year limited warranty and a 1 year in-home service warranty for your convenience.
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Customer questions and answers for GE 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED

Question

Would this tank provide hotter water if installed with 12gage wire instead of 14gage?

Asked by
Scratch
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
December 17, 2011
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answer 1
Asked by
SteelToes
Chicago IL
December 19, 2011
Hi there and thank you for your question.

No it would not make a difference, water temperature its not correlated with the size of the wire supplying 110V power to the heater.However size of the wire does matter when it comes to safely distributing power to the unit. In other words heating element inside of the heater can draw more current than what the safety limits are for the GA wire. Appliances like this nowadays are usually installed with GA wire and dedicated breaker.This is something you should go over with your electrician.

You may need to change you heating element or adjust the thermostat ( i would bet on the first one) if you're not getting hot enough water from the unit.

Hope his helps George How-To-Community.
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answer 2
Asked by
piled higher and deeper
Richland WA
March 6, 2012
Yes! With a 2000 W heater, the power should be provided with 10 GA wire through a 25 or 30 A breaker. See the instruction manual. With wiring too small you lose some voltage and thus lower heat output, but also create a fire hazard due to overheating and also routinely blow the breaker.
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answer 3
Asked by
bigcj350
Baltimore, MD, USA
June 13, 2012
you should be using 10
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Question

is ten gallon enough for a average shower?

Asked by
guy boy
murrells inlet sc
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
February 12, 2012
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answer 1
Asked by
bigcj350
Baltimore, MD, USA
June 13, 2012
Yes depending on how long you take in the shower. If its only a few mins then yes, a little longer you may want to turn the temp up on the water heater so your using less of the hot water to get warm water. If you want to be safe get the 20 gallon for a few more bucks and its not that much bigger.
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answer 2
Asked by
THD Customer Service
Atlanta, GA
February 20, 2012
Guy Boy,

Thanks for your inquiry! 10 gallons is not enough for an average shower. A standard shower is five minutes. Assuming a 2.5 GPM showerhead, only a 4 minute shower can be taken. Recovery for the next shower will take approx. 1 hour.

Thanks!

THD Customer Service
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answer 3
Asked by
Lorna
Roswell, NM
January 27, 2013
We installed this in a bus conversion. The water is provided by a Shurflow 2088 Class @ 2.8 GPM with a "water saver" shower head. I take an 11 minute very hot shower. I do not run out of hot water even when washing my hair. This is consistent.
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Question

Does the GE 10 gal. electric water heater come with a mounting bracket?

Asked by
D lo
Roseville, Mi
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
October 19, 2011
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answer 1
Asked by
bigcj350
Baltimore, MD, USA
June 13, 2012
No mine came with nothing, just the water heater
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answer 2
Asked by
THDCustomerService
Atlanta, GA
October 21, 2011
Hi D Lo,

Thank you for your question

This GE 10 Gal Electric Water Heater does not come with a mounting bracket.

The mounting bracket is optional.

Hope this helps.
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Question

does the GE 10 gal. electric water heater come with a power cord that will plug into a 120v wall socket?

Asked by
buddy
smyrna
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
November 3, 2011
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answer 1
Asked by
Designing Woman
Atlanta, GA
November 11, 2011
Hello buddy and thank you for this question.

Only the 2-1/2 gallon model is supplied with a plug connected power supply cord for use only in 120 VAC applications. The 10 gallon model is completely wired to the junction bracket inside the jacket at the front of the water heater. You may need to contact a licensed electrician to properly install the unit for you.

See page 17 of the Electric Point of Use Water Heaters Use & Care Manual for wiring instructions: http://www.homedepot.com/catalog/pd...

Best wishes on your project.
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answer 2
Asked by
bigcj350
Baltimore, MD, USA
June 13, 2012
no it is hard wired, you could make a plug just need a 30 amp socket
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Question

DOES THE GE 10 GAL WATER HEATER COME WITH A DRAIN VALVE?

Asked by
BUCK
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
July 8, 2012
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answer 1
Asked by
THDCustomerService
Atlanta, GA
July 11, 2012
Hi Buck,

Thank you for your question.

I did reach out to the manufacturer on this question and here is their response to you:

The point of use heaters such as GE10P06SAG, do not come with a drain valve. You would have to install a "T" pipe before the heater.

Hope this helps.
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answer 2
Asked by
Lorna
Roswell, NM
January 27, 2013
No. We had to add a "T" into the lines to drain. You will want to add a drain valve to the water heater during installation.
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Question

what are the dimensions?? on the 10 gallon

Asked by
kim
carmel
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
January 2, 2012
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answer 1
Asked by
THDCustomerService
Atlanta, GA
January 5, 2012
Hi Kim,

Thank you for your question.

The dimensions of this water heater are as below:

Product Depth (in.) : 15.75
Product Height (in.) : 23
Product Weight (lb.) : 46
Product Width (in.) : 15.75 in

Hope this helps.
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Question

will this work on a already existing hot water system only for whirlpool tub

Asked by
xdhunter
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
October 8, 2012
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answer 1
Asked by
THDCustomerService
Atlanta, GA
October 10, 2012
Hi XDhunter,

Thank you for your question.

According to the manufacturer- Yes, but not recommended. This is a point of use model, which means it is meant for like a small sink. This heater will not produce a lot of hot water. If you are looking to get hot water instantly to the tub I would recommend getting a booster or looking in to a recalculating system.

Hope this helps.
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Question

DRAINING OUT THE HEATER FOR WINTER

Asked by
LONGISLANDER
NEW YORK
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
April 29, 2013
i UNDERSTAND THERE IS NO DRAIN AND THAT A TEE FITTING SHOULD BE INSTALLED ON THE INLET LINE FOR IT TO DRAIN, BUT MY JUST INSTALLED HEATER IS ON THE FLOOR IN A CLOSET. HOW AM I GOING TO BE ABLE TO DRAIN THIS? IT IS LOCATED IN A UNHEATED SUMMER BUNGALOW, SO IT MUST BE DRAINED IN THE FALL SO IT DOESN'T FREEZE. OR CAN I LET IT FREEZE IF I LEAVE THE PRESSURE RELEASE VALVE AND ALL THE FAUCETS OPEN?
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answer 1
Asked by
Lorna
Roswell, NM
April 29, 2013
Drain it. Just bite the bullet and install a drain on the inlet.
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Question

is it made of copper and brass or cheap steal

Asked by
mightydog JB
OC Ca
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
August 16, 2013
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answer 1
Asked by
GE Answers
August 16, 2013
Hi-this is Sue from GE. The finish on the GE® Electric Water Heater GE10P06SAG is steel.

Thanks for checking with us!
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Question

I HAVE THE 10 GAL. WATER HEATER. I CALLED CUSTOMER SERVICE AND WAS TOLD IT USES A 25AMP/10 GAUGE POWER CORD CABLE. IS THIS RIGHT AND WHERE CAN I FIND

Asked by
MIKEALL
SAN ANTONIO
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
March 20, 2013
120 VOLT WATER HEATER 25AMP/10GA. POWER CORD
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answer 1
March 25, 2013
Hi Mikeall
Thank you for asking. On page 8 of the manual it states that this unit is actually hardwired. Im including the link to the manual below for your convenience. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376
http://www.homedepot.com/catalog/pd...
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Question

What is the problem with the build quality of GE water heaters? They seem to leak from the get-go..!!

Asked by
Skoobotch
Arlington, Virginia
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
November 21, 2013
2 Home Depot customer reviewers said they both bought these 10 gal. electric units that leaked immediately. In a related story, I helped a friend replace his old water heater on a Sunday and we picked up a 50 gal. GE water heater from Home Depot and within 5 minutes of getting it plumbed and turned on, a trickle of water started seeping from the tank jacket! My friend had to argue for an hour with GE to get a complete re-installation service instead of the GE offer of only exchanging the defective water heater!!
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answer 1
Asked by
GE Answers
November 21, 2013
Hello- This is Lisa from GE. I am sorry to hear your friend had an issue with their water heater. We will be happy to review this. Please go to the following link and click on "contact us" for assistance:

http://www.geappliances.com/
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Question

What is the minimum size needed for an electric point of use water heater to serve only a washing machine?

Asked by
landlord
about 10-Gal. Electric Point-of-Use Electric Water Heater-DISCONTINUED on
January 15, 2014
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answer 1
Asked by
GE Answers
January 16, 2014
Hello- This is Lisa from GE. I am happy to assist you. A 10 gallon Point of use electric water heater will not work for a washer. It is difficult to determine the exact size of the point of use water heater you would need to use, as this would depend on the washer and how it works. They have different water demands (ex. HE washer) and flow rates. Thanks for checking!
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