Looking for Answers about Custom Building Products LevelQuik RS 50 lb. Self-Leveling Underlayment?

Customer questions and answers for
Custom Building Products LevelQuik RS 50 lb. Self-Leveling Underlayment

Custom Building Products LevelQuik RS 50 lb. Self-Leveling Underlayment is used to level sub-floors prior to installing new flooring such as carpet, tile, wood flooring or stone. The underlayment can be applied up to 1 in. thick. LevelQuik RS is formulated to cure quickly and achieve a high early strength for a quick installation.
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Customer questions and answers for Custom Building Products LevelQuik RS 50 lb. Self-Leveling Underlayment

Question

HOW MANY SQUARE FEET WILL ONE BAG COVER

Asked by
DARRELL
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
September 10, 2012
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
September 11, 2012
One bag of Level Quick will cover approx 45 to 50 sq ft at 1/8" thick. Thank You
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answer 2
Asked by
Handyhomeowner
Baton Rouge, LA
November 10, 2013
Obviously depends on thickness, but you can think of it this way -- the volume of one bag, when mixed with water, fills one 5 gallon bucket almost to the top. It's a stack of pancakes in a bucket. At 1/8 inch, you might be able to get 50 sq ft. At 1/4 inch, 25 sq. ft. At 1/2 inch, 12.5 sq ft.
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answer 3
Asked by
Beefjrkytime
Southeast PA
October 31, 2012
I covered a standard closet space with one bag and ended up with about 1/8 to 1/4 inch thickness all over. Off the top of my head I would say the closet is 30" by about 70" (I fitted two 30" bifold doors with about 4-5" extra space on each side of the rough opening. Some of the material flowed out of my anchored strip of wood that acted as a dam or a form at the closet opening but probably less than one cup was lost there. I also lost maybe another cup that flowed down a crack in the concrete floor where the drain pipe for the washer goes through the concrete. I used masking tape to plug it as best I could but saw it physically swirling down that hole. The product eventually skinned and stopped flowing down though. Hope this helps.
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Question

I saw an instructional video where they had multiple buckets ready, can I mix 3 or 4 buckets and pour or will it set just as quick in the bucket?

Asked by
Joe
Fort Collins, CO
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
February 10, 2013
Or is it better to have 1 person mix while I pour and scree? Thanks much
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answer 1
Asked by
FixerGammy
Vista, CA, USA
February 12, 2013
I personally would not risk it unless you are doing a small area and you are in great shape. It sets up pretty quickly. Mine set up within 5 to 10 minutes max - start to finish, and you will need to pour, smooth out a bit, and then get to the next bucket.
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answer 2
Asked by
Charles
California
February 12, 2013
1 person mix, 1 screed is the best option if your doing an entire room or large square footage.

If your alone, mix 1/2 or full buckets, pour/screed/feather edges go mix the next button repeat and you'll get the same result but it takes a little longer.
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answer 3
Asked by
OKL1
February 11, 2013
This stuff sets pretty quickly. If it is just you doing it alone you will be challenged getting multiple batches mixed,poured and spread all together. If you have help and a number of mixers it could work. Good luck!
+1point
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answer 4
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
February 12, 2013
Hi there, thank you for contacting us. It is better to have one person mixing while the other pours and screed. Level Quik is a fast setting material that has a 30 min. pot life. If you need further assistance please contact our technical department at 800-272-8786
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Question

do I need to remove old vinyal flooring,or how do I prepare the floor before using?

Asked by
harley
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
December 4, 2011
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
December 5, 2011
If the vinyl is not cushion or sponge back and it it bonded solidly to the floor then you may be able to pour the Level Quik over it. If this is over plywood the plywood under the vinyl must be a minimum of 1 1/4" thick over 16" on center joists. If this over concrete then the substrate deosn't have any special requirements. In either case the surface of the vinyl must be completely roughened and then you must apply the Level Quik Latex Primer and then once it's dry tack down metal lath. Once this is all done you can pour the Level Quik from 1" to a feather edge in a single application. If you need further assistance contact the technical department at 800 272-8786 option 2
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answer 2
Asked by
buckeyes1t
March 21, 2012
search for the manufacturer datasheet on google. the datasheet tells how to prepare the surface before you put down this self leveling cement.

in general, you need to scrape up all of the old flooring and get down to a solid surface the cement will bond to. be careful scraping up the tiles because they may have asbestos in them. to be on the safe side, i would send one out for testing, search google for asbestos test kits. they are $20 or so, and well worth protecting your lungs. good luck.
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Question

does level quick need a bonding agent before applying thinset

Asked by
casey
New Jersey
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
March 6, 2012
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
March 7, 2012
Hi there, thank you for contacting us. LevelQuik does not require a bonding agent before applying thinset.
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answer 2
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
March 12, 2012
Yes, any surface you are leveling requires the use of the Level Quik Latex Primer. Thank You
-1point
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Question

Is one inch thick the maximum thickness that Level Quick can be poured? Could one inch be poured, allowed to cure, then another inch poured on top?

Asked by
rattailcomb
Batesville Arkansas
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
February 20, 2012
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
February 21, 2012
Hi there, thank you for contacting us. Yes you can pour a second layer of up to 1". The surface must be primed with the Level Quik Latex Primer.
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answer 2
Asked by
RAnst4038
Jacobus, PA, USA
March 16, 2012
Yes, I don't see any problem with that. It's concrete & it gets hard in 4 hours.
The directions say you can pour more on top up to 12 hours later. I would wait 8 hours then pour more.
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Question

Can you mix the compound in a wheelbarrow or large trash can? Is there a way to slow the potting time?

Asked by
gfcardi
Falls Church, VA
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
August 9, 2014
I'm concerned that I don't have enough time to mix one bag in a 5-gallon bucket, pour and screed, then mix a new batch and pour the new mix on top of the old, potted mix. I'm thinking of mixing 3-4 bags in either a wheelbarrow or a tall (32-gallon) trash can and dumping the whole mix at once. Is there a problem or risk doing it this way? Or, is there a slower-potting version of this compound? Thank you.
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Answers
answer 1
Asked by
Steve
Wellsville, NY
Home Improvement Profile: DIYer
August 10, 2014
The areas I did seem to be much smaller than your project. What you mix it in shouldn't make a difference just remember to add the compound, a little at a time, to the measured amount of water stirring as you go. I think a 1/2" drill with a paddle blade will be mandatory for that amount of compound. Your bucket should be round and flat on the bottom so no compound can hide in the corners. I found that using a little extra water slowed the curing time with no ill effects. The water will rise to the surface and evaporate off. Finally, since the mixed product is pretty watery be sure to seal (I used acrylic caulk) any holes or cracks that the mix can escape through. I learned this lesson the hard way :) Preparation is 80% of the job, Good Luck.
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answer 2
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
August 11, 2014
A 32-gallon trash can can be used for mixing 2 bags. More than 2 bags will be too heavy. Mix for no more than 2 minutes. Use cool water. If you need further assistance contact our installation division at 800.282.8786
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answer 3
Asked by
Tommyboy
Mineral City, OH 44656, USA
August 10, 2014
The best way to mix this is by following the directions to a tee. Mix in a bucket with the proper amount of water using a drill with a mixing attachment until it attains the consistency needed. Mixing ant other way would be difficult and would likely not work as well.
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answer 4
Asked by
MeCzech
Yorktown, NY
August 10, 2014
Since the product is little bit costly and we needed to cover quite large areas, we did not experiment and just strictly followed instructions. It hardened pretty fast. I think it does not matter how many bags you mix at the same time if you are able to work with mix really fast.
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answer 5
Asked by
BrianDC
August 12, 2014
Trash can would be best. You can mix it all at once, but you'll need a strong drill and a large paddle to mix it fast. And it'll be a couple hundred pounds so have help. This is the RS for rapid set. There's also an ES (I think it's special order) that is extended set. If you're mixing in one big batch either should be OK to use. Just make sure you seal up any cracks or holes as this stuff will find a path if there is one - IE around toilet flanges, walls, etc. I usually put some caulk or spray foam around all the edges that way you have some wiggle room. It's easy to rip the foam out after it dries and fill in any voids it leaves with mortar.
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Question

Can I use this product for my outside patio approximately 95 square feet area?

Asked by
Ron
Bermuda
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
May 22, 2013
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answer 1
Asked by
Dave
California
May 23, 2013
LevelQuik is typically used in a sub-flooring application and not as a final finish. It is used to level a surface in preparation for top flooring such as wood, laminate, linoleum or tile.
Using this product on an outdoor patio in preparation for tiling (for example) is perfectly acceptable; But I wouldn't suggest it as a final finish. It WILL flake and crack over time and you will have a much larger mess to deal with.
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answer 2
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
May 23, 2013
Hello, yes the Level Quik can be used in an exterior installation as long as you plan to install tile or stone over it. It can not be used as a wear surface.
Thank You
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Question

Do I prime ,then hot glue the heating wire, then pour? Or do I prime over the wires after sticking them to the concrete?

Asked by
Rousifier
Didsbury, Ab.
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
December 10, 2011
In-floor heating element will be covered with level-quick rs, directly on the existing concrete. We tried an HD product that was a mat like material to be used as a thermal break. First pour cracked all over and had to be removed with hammer and chisels. Waste of time, money and back breaking effort.
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answer 1
Asked by
jrod
washington DC
March 14, 2012
place wires first,hot glue if and when necessary ,prime over the wires with a heavy brush,let dry then pour SLC on top of it.
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answer 2
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
December 12, 2011
Hi there, please prime concrete first and allow the primer dry for two hours before proceeding.
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Question

Can it be used on OSB subfloor?

Asked by
Boris
USA, Colorado Springs
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
February 3, 2012
I need to level engineered OSB subfloor (with crawl space under it) in the basement before carpeting. The subfloor has dips up to 3/4" deep and 3 - 4 feet wide. When I've tried the Henry self leveling underlayment, it cracked after drying and detached from the floor. Will this product (LevelQuick) work better? Does it have any flexibility after drying? If no, please, advise an alternative. Thank you.
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
February 6, 2012
Level Quik can be poured over OSB but there is some surface prep that needs to be done otherwise it will fail. There is a lot of expansion and contraction with OSB once it gets exposed to moisture and most likely why the first attempt failed. What you need to do is first apply 10-15 mils of RedGard Waterproofing & Crack Prevention membrane over the OSB and then once thats dry tack down some metal lath and then you can pour the Level Quik. The self leveler must be poured a minimum of 1/4". The RedGard will help with the moisture issue and the metal lath helps keep the leveler attached to the OSB. The data sheet which has this installation method on it is located on the Custom Building Products web site at www.custombuildingproducts.com
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answer 2
Asked by
SteelToes
Chicago IL
February 6, 2012
Hello Boris and thank you for your question.

Boris both of the products Level Quick and Henry will work in this application if surface is properly prepared.

This is from the Installation booklet for over the OSB installations;

***OSB underlayments should be coated with 10 – 15 mils
of Regard Waterproofing & Crack Prevention
Membrane. Metal lath must be fastened to the OSB
ever 6" – 8" (15 – 20 cm).A minimum of 1/4" (6 mm)
of LevelQuik RS can be applied over this properly
prepared OSB.

Also having said this is an installation over crawlspace manufacturer recommends following as well;

***Moisture vapor transmission should be less than 6 lb
(1.8 kg) per 1000 ft2(92.9 M2) per day in accordance
with ASTM F1869 or equivalent. If vapor transmission
exceeds the recommended maximum, contact
Custom Building Products Technical Services(800-282-8786) for
further assistance.

Hope this helps.

George How-To-Community.
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Question

proportional mixing of SLC to water

Asked by
gbmac65
indiana
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
April 12, 2012
Hello,
I have several bags of your product, but i dont want to mix an entire bag at once do to individual prepping of each of my rooms and the fast set time of your product. Do you have a mix ratio of product : to : water? So i can mix a small amout at a time, rather then the entire bag.
Thank you
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
April 13, 2012
Hi there, thank you for contacting us. Please mix have the contents into half the liquid required. Please contact our intallation division for further info. (800)272-8786
-1point
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answer 2
Asked by
PappaGrande
Tampa, FL, USA
March 11, 2013
The water to dry product ration is critical to have the mixture flow and adhere to the under surface. I just mixed 3 three batches. I weighted out 1/2 of the bag (25 #) using a bathroom scale and placing the dry mixture in a couple of heavy duty garbage bags..In a 5 gallon bucket place 1/2 of the recommended water amount, Mix according to the directions and use up the entire product that was mixed up.
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Question

can I pour a second coat over first to even out little dips and do I need to prime those areas

Asked by
rocknapper
texas
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
July 30, 2012
I poured over a primed hardiback boarded floor, but still have a few uneven spots, thus my question
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
July 31, 2012
You can pour a second layer over the first and you do need to prime the top layer with the LQ Latex Primer before hand. Thank you
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answer 2
Asked by
Garrick
Buffalo, NY, USA
October 16, 2012
After 12 hours I would prime again, or add primer to the mix as I did, which worked great
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Question

How long does it take to harden? How thick? 20 sq ft.

Asked by
Izzy
Manhattan NYC
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
October 3, 2012
How long will it take the slc to set? I am doing the bathroom and plan on taking all the fixtures out, including the toilet, in a 20 sq foot area floor. How thick will this get if I applied the complete 50 pound bag?
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
October 3, 2012
Hi there, thank you for contacting us. LevelQuik RS typically sets to a walkable hardeness 2 - 4 hours. For more information please contact our technical department at 800-272-8786.
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answer 2
Asked by
FixerGammy
Vista, CA, USA
October 8, 2012
This will harden within about 5 hours and is walkable in about 24 hours. It sets up pretty fast, in only about 10 minutes, so you will need to do your spreading/leveling fast.. Based on your dimensions you might be doing a 5 by 4 room. I did a 6 by 8 room and it was about 1 inch thick. Although this is self leveling, it depends on you spreading it all over the floor first, otherwise this will affect how thick it is in places.
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Question

can this be pored over fresh concret without priming, concret has never been sealed an is clean

Asked by
don
moundsvile wv
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
November 29, 2012
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
December 3, 2012
The new concrete should be cured for at least 28 days and yes, the Level Quik Latex Primer has to be used. The primer is a bonding agent so it still needs to be used. Thank you
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answer 2
Asked by
AskMrJay
November 30, 2012
Hi there don,

Your concrete needs to be cured for at least a minimum of 28 days before setting the LevelQuik material on top of it. You also need to be sure that your new concrete accepts water and that it penetrates the surface, otherwise you will not be able to achieve an adequate bond using this product.
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Question

What is the max. depth that can be repaired. I have a patio slab that cracked and setteld.

Asked by
Jim
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
June 30, 2013
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
July 2, 2013
The Level Quick can be poured from a featheredge up to 1" in a single application. If you need to apply it thicker than 1" then you would need to allow the 1st inch to completely dry, prime the surface with the Level Quik Latex Primer and then do the additional pour.
Thank You
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answer 2
Asked by
Phil
Cleveland, Ohio
July 23, 2013
I can answer from personal experience only.
I have repaired a warehouse floor (expansion joint) to a depth of five inches and width of three inches.
The repair area looks as good six months after the repair as it did day one.
It gets heavy tow motor traffic, so i am confident in the strength and bonding ability of this product.
It may not be rated for this type of repair, but perfoms magnificently nonetheless.
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Question

if too much product was poured in a low spot and the floor around the area is level can the hump be sanded with a belt sander?

Asked by
vea
Smiths Falls
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
July 23, 2013
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answer 1
Asked by
Fred
August 20, 2013
IT can be sanded, but a grinder is far better. However it is very hazardous to sand or grind
compounds containing portland cement as they produce silica dust that is a known respiratory carcinogen. Wet grinding or wet sanding should be done and only if the tool's cooling air does not lift dust.

Very good masks and goggles should be used even when mixing the new powder.
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answer 2
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
July 23, 2013
Hi there, thank you for contacting us. Sanding the hump will be very dusty, make sure you wear proper respirator, eye protection and a belt sander with a vacum system. If you need further assistance please contact our installation division at 800.272.8786
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Question

can level quick be used to level out cement floor with pebbles on it

Asked by
Botzi
Hamilton, Texas
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
July 11, 2014
I have a closed in patio that has a cement floor with small pebbles on it. Many of the pebbles have now come off and I want to put down tile. Will levequik fill in between these pebbles so I can lay the tile. Will have son doing the job as I am too old to do it myself
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answer 1
Asked by
Matt
Home Improvement Profile: Other
July 13, 2014
Unfortunately to get the best quality job you would be better off to remove the remaining pebbles or grind them down even to the concrete surface. Level quik does seek its own level, but may not completely cover every pebble when doing so. I hope this helps.
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answer 2
Asked by
BrianDC
July 13, 2014
I would say yes, but I would be sure to treat the pebbled floor with the bonding agent first.
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answer 3
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
July 14, 2014
Yes, LevelQuik RS can be used on the enclosed patio. Use MBP Multi-Surface Bonding Primer. If you need further assistance contact our installation division at 800.282.8786
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Question

can this be used over particle board underlayment ?

Asked by
confused 2012
Paramount
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
September 29, 2012
I bouught 2 50 lbs bags- do I need to return them?
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
October 2, 2012
Hi there, thank you for contacting us. LevelQuik is not for usage over particle board.
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answer 2
Asked by
Garrick
Buffalo, NY, USA
October 16, 2012
If the surface is rock solid, it doesnt much matter what it goes over. Movement is the enemy to cement/concrete. Use the latex primer no matter what it goes over
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Question

can this product be used over plywood and osb to fill the gap between 3/4 and 11/16

Asked by
jeff
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
February 1, 2013
installing laminate flooring in an unfinnished second floor. the sub floor is a combination of 3/4 plywood and 11/16 osb leaving a 1/16 to 1/8 gap. also the main beams are not exactly level so there is a slight slope in all directions.
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
February 1, 2013
Hi there, thank you for contacting us. LQ can be used on plywood and osb. Primer and wire lath is required. It can be used on pours up to 1". If you need further information please contact our technical department at 800-272-8786
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answer 2
Asked by
AskMrJay
February 1, 2013
Hey there jeff,

For the project you're working on, I would actually not recommend using the RS LevelQuik. One reason is that this product is not intended for use on OSB, and also the minimum application thickness for going over a plywood substrate is 3/8", which would be much thicker than you need.

Custom Building Products does sell a product that will do what you're looking to do though. SpeedFinish or Skimcoat & Patch will be the products you're looking for. These are able to be used directly over your plywood and do not require the use of a latex bonding as the LevelQuik would.
 
Products related to my answer
 
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Question

Is it ok to use an electric concrete mixer (like the one pictured) to mix this product? Or is it a requirement to use a drill and mixing paddle?

Asked by
Chief333
Albuquerque, NM
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
April 30, 2013
I assume it would probably be best to only mix one bag at a time due to drying fast, but I just wanted to make the mixing easier. I have a 400 sq ft room that I need to level. It is rough concrete but it has slight waves in it.
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
May 1, 2013
Hi there, thank you for contacting us. The mixing paddle ensures a lump free mix. The drill should not exceed 500 rpm. If you need further assistance please contact our installation division at 800.272.8786
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answer 2
Asked by
OKL1
May 1, 2013
I suspect that it would work fine. Given that the mix dries quickly, you may want someone on hand to clean the mixer out quickly as you pour and level the floor.
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Question

Old home with broken concrete in basement

Asked by
Rob
New York State
about LevelQuik RS 50 lb. Self-Leveling Underlayment on
September 6, 2013
I want to level my basement floor. The home is old (1910) and has a broken, chipped, cracked basement floor. What is the process for preparing a floor like this?
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answer 1
Asked by
CustomBuildingProducts
Technical Service Dept. Corp office
September 6, 2013
Hi there, thank you for contacting us. Keep in mind that Level Quik is an underlayment for installing ceramic tile, it is not a finishing product. Remove any lose material, prime with Level Quik Latex Primer then mix and pour the Self-Leveling. If you need further assistance please contact our installation division at 800.272.8786
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answer 2
Asked by
Dave
California
September 7, 2013
They make a primer that should be laid down first before using the self level. The primer acts as both a bonding agent and as a sealer to contain the self leveler in the application area. The self leveling stuff is so fluid that will fill every void it can find.
This product is not intended as a final finish and will crack and break if used in that capacity. it is to be used as a leveler only for prepping sub floor for hardwood, laminate, carpet or tile.
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