January 14, 2014
You have to register for the lifetime warranty. I completed the info online but received an email stating they could not verify my info so they requested the UPC and a copy of the online bill. They want that sent CERTIFIED MAIL, which cost me $6.30 out of pocket. They say it will take up to 12 weeks to verify the info and I should keep a copy of what was sent in case they ask for it again. This is the first product ever that I could not register on line with name of product, model and serial number. A bit overboard, and costly, in my view.
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