Looking for Answers about GE 30 in. Coil Electric Cooktop in Bisque with 4 Elements?

Customer questions and answers for
GE 30 in. Coil Electric Cooktop in Bisque with 4 Elements

Cleaning up accidental kitchen spills is a breeze with the GE 30 in. Coil Built-In Electric Cooktop. Simply lift up the smooth porcelain-enamel surface and prop it up on the support rod to gain easy access to messes underneath the cooktop. Equipped with upfront controls for easy operation, this powerful cooktop has 4 burners that deliver 5,600 - 7,400 watts of power to help you meet a range of cooking requirements.
Customer questions and answers:
20 Questions
 | 
30 Answers
Overall rating:
4.529 out of 5
4.5
out of
5

Customer questions and answers for GE 30 in. Coil Electric Cooktop in Bisque with 4 Elements

Question

Can a wall oven be installed in cabinet directly underneath the cook top?

Asked by
Patience
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
July 28, 2014
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
GE Answers
July 29, 2014
Hello - this is Nancy at GE and I am happy to help you with regard to installing this 30" coil electric cooktop over a wall oven.

Yes, this cooktop has been approved to be installed over some wall ovens, such as the CT918. Please follow the Installation Instructions for both the wall oven and the cooktop prior to installation.

I hope this information is helpful! Thanks for checking with us!
0points
0out of 0found this answer helpful.
Question

Is this unit ADA compliant

Asked by
Steve
Hartford, Ct.
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
July 8, 2014
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
GE Answers
July 10, 2014
Hello Steve,
I am happy to assist you. Model JP328SKSS is not ADA compliant. Thanks for checking!
Lisa from GE.
0points
0out of 0found this answer helpful.
Question

i need a 110 cook top

Asked by
sharon
michigan
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
February 27, 2013
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
GE Answers
February 28, 2013
Hello Sharon,

Thank you for your inquiry on GE cooktops. This is Donna with GE and I am happy to help.

Electric cooktops are only manufactured in 110 volt only 220 volt.

Thank you for considering GE!
0points
0out of 0found this answer helpful.
Question

is a down draft required to use this cooktop?

Asked by
drea
baltimore
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
January 18, 2013
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
GE Answers
January 18, 2013
Hello Drea,

Thank you for your inquiry on the GE Electric Cooktop model # JP328BKBB.

No, the cooktop does not have to be vented to use it. GE recommends a hood to be installed above to vent the cooking odors but it is not required.

Donna with GE
0points
0out of 0found this answer helpful.
Question

what is the actual dimension. 30" wide by ???

Asked by
ed
sarasota, fl
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
December 19, 2012
how large of a hole would I need in my granit countertop.
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
GE Answers
December 20, 2012
Hello Ed,

Thank you for your inquiry on the GE 30 in. Coil Electric Cooktop in Black with 4 Elements Model # GE 30 in. Coil Electric Cooktop in Black with 4 Elements Model # JP328BKBB

Cut-Out Dimensions:
Width: 28 1/2"
Depth: 19 1/2"

Overall Dimensions:
Width: 30 1/4"
Depth: 21 1/4"

The countertop must be at least 26" deep with a flat surface area of 23 1/2" or more front to back. In addition, a min. clearance of 2 1/2" is required from the front edge of the countertop to the cooktop.

Please see the installation instructions for complete details and specifications before making any cuts in the countertop.

Should you have any additional questions, please let us know.

Happy Holidays!

Donna with GE
0points
0out of 0found this answer helpful.
Question

Is it better to have home delivery if you want home depoe to install. This will replace stove top that had the glass top which crack .

Asked by
Ginny
Sun city , AZ.
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
November 26, 2012
Or have the stove top shipped to store?
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
THDCustomerSupport
Kennesaw, GA
December 4, 2012
Hi Ginny,

Currently, all appliance orders placed online will only be delivered to your home or business. Please contact your local store to find out if any special delivery arrangements can be made.
0points
0out of 0found this answer helpful.
Question

I need a stainless steel, 4 burner cook stop that is made in the U.S.A.

Asked by
John
Holloman Air Force Base in Alamogordo, New Mexico
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
September 5, 2012
0points
0out of 0found this question helpful.
Answer this question
3 answers
Answers
answer 1
Asked by
Handyman
West Columbia, SC, USA
December 17, 2013
If you are looking for a simple cook top with no fancy nobs bells or whistles, this will work for you.
0points
0out of 0found this answer helpful.
answer 2
Asked by
GE Answers
September 5, 2012
Hello John,

This is Donna with GE and I am happy to assist you with your question on GE cooktops.

Most GE cooktops are manufactued in LaFayette, Georgia but there are a few exceptions.

Cooktop model # JP328SKSS is manufactured Globally as all models with coiled elements. I would recommend to consider a smooth glass radiant cooktop.

GE products are designed by GE engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging.

Manufacturing facilities can and do change from time to time because GE continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself.

I hope this helps!
0points
0out of 0found this answer helpful.
answer 3
Asked by
Budfrog66212
Overland Park, KS, USA
August 21, 2013
I just recently bought a Ge 30 inch stainless steel electric cooktop with 4 burners. I love it! I believe that GE products are still made in the United States.
User submitted photo
0points
0out of 0found this answer helpful.
Question

Does the cooking surface panal lift up to clean underneath of the unit in case of boil overs?

Asked by
Ed
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
June 15, 2012
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
Asked by
GE Answers
June 18, 2012
Hi Ed,

Thank you for your inquiry on the GE 30 in. Coil Electric Cooktop in White Model # JP328WKWW.

Yes, this model does offer Lift-Up Cooktop With Support Rods.

Have a great day!

Donna with GE
+1point
1out of 1found this answer helpful.
answer 2
Asked by
Marilyn
Massachusetts
January 31, 2014
No it doesn't. You have to take the coils out and clean underneath.
0points
0out of 0found this answer helpful.
Question

Can this cook-top be lifted to clean spills underneath ? If so how much room ( in inches ) is there.Can I buy this item in Bc, Canad?

Asked by
Casablanca
Vancuver, BC
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
December 25, 2011
How much would this cost in BC, canada ?
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
Asked by
GE Answers
December 26, 2011
Hello,

This is Donna with GE and I will be happy to help you with you with your question on the GE 30 in. Coil Electric Cooktop in Bisque Model # JP328CKCC.

Yes, model JP328CKCC does offer lift-up cooktop with support rods. I do not handle GE Appliances sold in Canada. Please see the following link or check with a Home Depot store in Canada.

http://www.homedepot.ca/onlkhave

Thank you for considering GE!
0points
0out of 0found this answer helpful.
answer 2
Asked by
my2cents
Vancouer, WA
January 21, 2012
After the knobs are pulled off the top can be raised and there is an arm to prop it up to clean underneath. There is about 3" of clearance under there and the surface has a nice enamel finish that is easy to clean. Sorry, don't know about Vancouver, BC. I'm in Vancouver, USA
0points
0out of 0found this answer helpful.
Question

What wiring is included with model JP328WKWW

Asked by
Jacob
Georgetown, Texas
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
December 17, 2011
Specifically, Is the cable included? If so, how long is it? Why is the use of a plug not allowed? Our house has a receptacle already installed.
User submitted photo
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
GE Answers
December 18, 2011
Hello Jacob,

Thank you for your inquiry on the GE 30 in. Coil Electric Cooktop in White Model # JP328WKW.
My name is Donna and I will be happy to help.

Some local electrical codes require a direct electrical connection (no power cord), especially
in the case of a built-in appliances. Other local codes may permit the use of power cords. I would suggest to consult your local electrical code to be sure.

An electric cooktop is furnished with approximately 5'of armored flex cable to "hard wire" the appliance in. All built-in products have conduit with the electrical leads attached to the cooktop. The leads can then be connected right into the household wiring. The household wiring is connected to the electrical enclosure on the cooktop.

The complete installation instructions are available on the Home Depot website under "More Info" for this model.

I hope this helps. Should you have any additional questions, please let us know.
+1point
1out of 1found this answer helpful.
Question

what type of vent hood does this cooktop require? I am replacing a 30 inch jennaire with downdraft electric cooktop

Asked by
ann
roswell ga
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
November 27, 2011
+1point
1out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
GE Answers
November 28, 2011
Hello Ann,

This is Donna with GE and I will be happy to help you wity your question on the GE 30 in. coil electric cooktop model # JP328SKSS.

You can install any 30 inch hood you choose. There are several options to consider. GE manufactures vented and non-vented 30 inch hoods, slide-out hoods,designer hoods or an over the range microwave. I recommend to look at model JV348LSS.

Should you have additional questions, please let us know.
+2points
2out of 2found this answer helpful.
Question

MY CURRENT COOK TOP IS 28 3/8" WILL THIS FIT

Asked by
NICKI
PA.
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
November 16, 2011
28 3/8" ACROSS, 20 5/8" FRONT TO BACK, PAN UNDER 28" ACROSS AND 20 1/2" FRONT TO BACK.
DEPTH 3 1/2"
+4points
5out of 6found this question helpful.
Answer this question
2 answers
Answers
answer 1
Asked by
GE Answers
November 16, 2011
Hi Nicki,
This is Sheree from GE and I will be glad to answer your question on our GE 30 inch coil electric cooktop in stainless steel model # JP328SKSS. This model is actually 30.25" wide and 21.25" deep overall. The cut out opening is 28.5 " wide and 19.5" deep. There would need to be some adjustment in order for this unit to fit. This is our standard 30" size.

For more information on the installation of this cooktop please see The Home Depot website, and click on the tab of "More Info".

Thanks for your question and your interest in our GE products!
+2points
2out of 2found this answer helpful.
answer 2
Asked by
Handyman
West Columbia, SC, USA
December 17, 2013
This one should fit your cutout. Check the description and spec from the home depot web site. That's what I did. good luck
0points
0out of 0found this answer helpful.
Question

Are the drip pans beneath the coils removable for cleaning?

Asked by
Maddy
California
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
October 27, 2011
+1point
1out of 1found this question helpful.
Answer this question
4 answers
Answers
answer 1
Asked by
Tripper
MN
June 14, 2012
YES, the drip pans are removable for cleaning.
0points
0out of 0found this answer helpful.
answer 2
Asked by
Handyman
West Columbia, SC, USA
December 17, 2013
This is the one for you. You will be happy with it if you need a simple cook top.
0points
0out of 0found this answer helpful.
answer 3
Asked by
GE Answers
October 27, 2011
Hello Maddy,

Thank you for your interest in GE electric cooktops. I am happy to help.

Both the drip pans and the trim rings that secure them are removable for cleaning.

Please let us know if you have any further questions.

Happy Shopping!
Nikki from GE
0points
0out of 0found this answer helpful.
answer 4
Asked by
Budfrog66212
Overland Park, KS, USA
August 21, 2013
Yes, and they are very easy to clean.
0points
0out of 0found this answer helpful.
Question

the diameter of the cut for a 30 in. cooktop- JP328BKBB

Asked by
Jeff
Auburn CA
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
October 4, 2011
Our old stove top fell through,.The diameter of old stove hole is: approx. 32 1/2" X 201/2".
I can adjust, what width?
+1point
1out of 1found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
HD 116
www.community.homedepot.com
October 5, 2011
Greetings Jeff,

My name is Tom, also known as HD116 at Home Depot's How to Community. I am here today helping address product questions, and can certainly relate to yours. I recently had to have the cooktop at my house replaced, and the hole that was required for the old one was bigger than what was required of the new one. As a result, the new one does not cover the hole completely. There is a gap in the back of about 1/2" and it does not look good. I now am looking at having to replace the countertop.

The cut out specs on the model JP328BKBB that you are looking at are 19 1/2" deep 28 1/2" wide and it will recess a little over 3" into the countertop. Unfortunately I think this model will not work without modification or replacement of the countertop.

Hope that is useful.
+1point
1out of 1found this answer helpful.
Question

electric requirementc

Asked by
cookie
san rafael
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
August 4, 2011
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
Asked by
GE Answers
August 5, 2011
Hi, this is Sheree from GE and I will be glad to assist you with your question on model # JP328CKCC. All the electric GE cooktops use 240/208 volts. I hope this helps! Let us know if you have any other questions or concerns.

Thanks for your interest in GE!

Sheree
0points
0out of 0found this answer helpful.
answer 2
Asked by
my2cents
Vancouer, WA
January 21, 2012
Takes a 220 circuit just like a regular electric stove.
0points
0out of 0found this answer helpful.
Question

IS THERE A STAINLESS STEEL REPLACEMENT COOKTOP FOR GE JGP636WED2WW?

Asked by
crystalclear
Santa Clarita CA
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
July 13, 2011
0points
0out of 0found this question helpful.
Answer this question
2 answers
Answers
answer 1
Asked by
GE Answers
July 14, 2011
Hello, this is Donna from GE and I will be happy to help you.

I would suggest model JGP630SEKSS. It is a stainless steel gas cooktop with the same cabinet cut-out as model JGP636WEDWW.
Cutout Dimensions (Width x Depth) (In.) 33-7/8 x 19-1/8

I hope this helps.
-1point
0out of 1found this answer helpful.
answer 2
Asked by
Handyman
West Columbia, SC, USA
December 17, 2013
Yes. That is what I purchased.
0points
0out of 0found this answer helpful.
Question

I'm converting from a gas cooktop to an electric cooktop.

Asked by
Desert Rat
Tucson AZ
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
May 29, 2011
Before i call in an electrician to install a 240 volt line, I need to know if the cooktop is hardwired to the electrical line or is there a 3-prong plug. Thanks!
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
GE Answers
June 1, 2011
Hi, This is Kim with GE. Thank you for your interest in our GE model number, JP328WKWW. All electric cooktops must be hard wired (direct wired) into an approved junction box. A plug
and receptacle is not permitted for these products. We recommend you have the electrical wiring and hookup of your cooktop done by a qualified electrician. After installation, have the electrician show you where your main disconnect is located.
If other questions come up, please let us know. I appreciate your purchasing GE.
+1point
1out of 1found this answer helpful.
Question

voltage for ge 30 inch build in electric cooktop

Asked by
dave
young
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
May 17, 2011
Hi, I saw the volts for this GE model JP328WKWW is 240/208 volts, isn't it true that all voltage in hte US is 110V? can I use it here in the US?

Thanks
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
GE Answers
May 18, 2011
Hi Dave. This is Jill with GE. Thank you for your inquiry. I am happy to help. The JP328WKWW is designed to be used with a 240 volt, 40 amp breaker, or 208 volt 30 amp breaker. In the U.S., all electric range products are designed to operate on 240/208 volts, while gas cooktops require 120 volts, with a 15 or 20 amp breaker. Voltage does vary from country to country and American voltage requirements do not match up. Although this is not the answer you were wishing to hear, I hope this is of help to you. Please let me know if I may be of further assistance.
0points
0out of 0found this answer helpful.
Question

Do you install cooktops and dishwashers?

Asked by
Chris
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
May 16, 2011
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
THDCustomerService
Atlanta, GA
May 25, 2011
Hi Chris - we do have some basic hook up options which varies by area. If it is available as a part of your delivery service, you will see that as an option during your check out. If it is not specifically offered through the checkout, please give our Installation Services department a call so that we can help you further. They can be reached at 1-800-557-5221.
+1point
1out of 1found this answer helpful.
Question

Is the 30" cooktop, item # SO SKU613569 in stock at the Marble Falls Texas store? Thank You. Ken

Asked by
Ken
about 30 in. Coil Electric Cooktop in Bisque with 4 Elements on
May 10, 2011
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Asked by
THDCustomerService
Atlanta, GA
May 25, 2011
Hi Ken - thank you for your question. This item is not currently on display in the Marble Falls store - however, this cook top range is currently free shipping to your home. If for some reason this product does not meet your needs, you can simply bring it back to your Marble Falls store for a refund. You can also place a special order through your store for this product should you not want to place the order via our secure checkout online. I hope this information helps make your buying decision easier.

-Bethany
0points
0out of 0found this answer helpful.
1 of 1