Looking for Answers about Kwikset 985 Double Cylinder Antique Brass Deadbolt Featuring SmartKey?

Customer questions and answers for
Kwikset 985 Double Cylinder Antique Brass Deadbolt Featuring SmartKey

Step up to designer styles and superior security with Kwikset Signature Series products. The 980 deadbolt is both tough and attractive. The complementary Antique Brass finish offers a warm feel with deep accents in the contours of the product. This double cylinder deadbolt is operated by a key on both sides. SmartKey Re-key Technology allows you to control who has access to your home. Re-key the lock yourself in seconds in 3 easy steps. Have you recently moved or had a child lose a key. It’s time to re-key. SmartKey provides the highest level of residential security and features BumpGuard to protect against lock bumping.
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10 Answers
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Customer questions and answers for Kwikset 985 Double Cylinder Antique Brass Deadbolt Featuring SmartKey

Question

Can I order three deadbolts and three knobbed locks keyed alike?

Asked by
Jack
Sebastian, FL
about 985 Double Cylinder Antique Brass Deadbolt Featuring SmartKey on
April 11, 2014
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answer 1
Asked by
Kwikset
Lake Forest, CA
April 11, 2014
Kwikset does offer keyed alike products to consumers to choose from in order to have the same matching key. To identify this product, please see the "Keyed Alike" sticker located on the box to find the matching keyed entry unit. Note; Kwikset makes up to 6 cases with the same key, no more than that. Special order is required for additional quantity. The Smart Key feature will also allow you to instantly resolve issues of product being keyed alike if you choose not to have the same matching key.
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Question

Is there only one lock? At the store, the others come in pairs.

Asked by
Joe
Hilliard,oh
about 985 Double Cylinder Antique Brass Deadbolt Featuring SmartKey on
December 8, 2012
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4 answers
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answer 1
Asked by
Kwikset
Lake Forest, CA
December 8, 2012
Kwikset model 985 5 SMT CP only comes with one deadbolt.
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answer 2
Asked by
Jerry
Bradenton, FL, USA
August 6, 2013
My front door hardware has only one lock, a double cylinder dead bolt. The handle portion of the hardware does not have a lock. There are other types of door hardware that have a dead bolt as well as a lock in the door knob. Normally they are used on outside doors other than the main entrance/front door. When buying that type, be sure to get matching key numbers so that one key will operate both locks.

Another important thing to consider is using double cylinder dead bolt locks on outside doors that have glass. That way an intruder cannot gain entrance by breaking the glass, reaching in an unlocking the door by turning the knob. Keep a key hidden close by in order to exit when necessary, but do not leave the key in the lock.

I hope this is helpful.
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answer 3
Asked by
jimp444
Venice, Fl
December 10, 2013
One lock. Inside and outside are both keyed deadbolts.
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answer 4
Asked by
ziggy
Sebastian, FL, USA
March 11, 2014
There is only one lock in the package. Order it online at Home Depot.com. You will find more choices online.
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Question

Has Kwikset addressed any of these product issues? Thank you.

Asked by
AB
Tulsa
about 985 Double Cylinder Antique Brass Deadbolt Featuring SmartKey on
April 5, 2012
Kwikset Satin Nickel Double Cylinder Deadbolt feat SmartKey
Model # 985 15 SMT CP
Internet # 100597346
Store SKU # 980129
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3 answers
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answer 1
Asked by
Kwikset
Lake Forest, CA
April 20, 2012
Kwikset SmartKey is a precision crafted product engineered with a high-level of quality and care throughout our manufacturing process with millions of units securing homes across America today. It is this precision engineering that adds to the superior security of this product and relies on a very specific key cut to interact with. There could be a few reasons why a user might encounter a lockout or non-functioning cylinder including a miscut key, one that is not in good working order or has excessive wear, or a key that wasn’t fully inserted during the learn process. We understand that if this occurs it can cause significant frustration and we are here to help address any problems that arise and do everything we can to remedy the situation. We stand behind our SmartKey products with a Lifetime Warranty and dedicated Customer Service team. Please contact us at 1-800-327-5625 if you have encountered any issues with SmartKey.
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answer 2
Asked by
BigRick
Antelope Valley, CA
September 5, 2013
What is wrong with them? I have several and not a single problem with them, to date.
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answer 3
Asked by
drrob
Colorado, USA
February 25, 2014
these were all included in my instructions that were present with the product in the box it arrived in
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Question

How do you install the double deadbolt lock which uses a key on both sides

Asked by
bootsie
about 985 Double Cylinder Antique Brass Deadbolt Featuring SmartKey on
January 19, 2012
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answer 1
Asked by
Kwikset
January 20, 2012
The Kwikset Double Cylinder Deadbolt comes with installation instructions and only requires a phillips head screwdriver. If you are missing the instructions you can view a pdf of the instructions at https://s3.amazonaws.com/Kwikset/Deadbolt%20985S.pdf.
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Question

do you carry a deadbolt that will fit on a 2 3/16 thick door

Asked by
Bill
Pigeon Forge, TN
about 985 Double Cylinder Antique Brass Deadbolt Featuring SmartKey on
January 17, 2012
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answer 1
Asked by
Kwikset
January 17, 2012
This lock will fit up to a 2 1/4 inchs (yours is just under that) but you do need a thick door conversion kit. To get a conversion kit please call Kwikset at 800.327.5625 and please have your box ready to provide the full model number.
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