Looking for Answers about KOHLER Saile 1-Piece 1.6 GPF Dual Flush High Efficiency Elongated Toilet in White?

Customer questions and answers for
KOHLER Saile 1-Piece 1.6 GPF Dual Flush High Efficiency Elongated Toilet in White

Making a strong, contemporary statement, the slim tank of this Saile one-piece toilet drops seamlessly into a fully skirted bowl. Two top-mounted buttons offer the choice of .8 or 1.6 gallons per flush. At the lower .8 flush setting, this dual-flush high-efficiency toilet can save as much as 6,000 gallons of water annually over a traditional 1.6-gallon toilet. The skirted trapway creates a sleek look and makes for easier cleaning.
Customer questions and answers:
7 Questions
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15 Answers
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Customer questions and answers for KOHLER Saile 1-Piece 1.6 GPF Dual Flush High Efficiency Elongated Toilet in White

Question

Is the seat on this toilet be replaceable? I have been told that w/some models if the seat breaks, the entire toilet must be replaced.

Asked by
dawg
ann arbor, mi
about Saile 1-Piece 1.6 GPF Dual Flush High Efficiency Elongated Toilet in White on
March 17, 2014
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answer 1
Asked by
KOHLER Customer Service
KohlerCo.
Home Improvement Profile: Other
March 17, 2014
Hello, my name is Jelane with KOHLER Customer Service. I am happy to assist you with your KOHLER Saile 1-Piece 0.8 GPF Elongated Toilet in Black Black Model # K-3564-7 question.

The toilet seat on Model K3564-7 is replaceable with part number K4748-7. Please work with your local Home Depot for pricing and availability on this product.

Thank you for your inquiry and choosing the Bold Look of KOHLER.
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Question

Which is the Flush Valve replacement for this toilet?

Asked by
Luli
about Saile 1-Piece 1.6 GPF Dual Flush High Efficiency Elongated Toilet in White on
March 21, 2013
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answer 1
Asked by
KOHLER Customer Service
KohlerCo.
March 21, 2013
Thank you for your Inquiry. the model number of the flush valve kit is 1097231.
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Question

This toilet needs constant cleaning after EVERY BOWEL MOVEMENT! It's new & I need to replace it

Asked by
Dominick
14-67th St, Newburyport, MA. 01950
about Saile 1-Piece 1.6 GPF Dual Flush High Efficiency Elongated Toilet in White on
November 24, 2012
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Model # K-3564-0
Internet # 100675378

Store SKU #

Store SO SKU # 285286
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answer 1
Asked by
KOHLER Customer Service
KohlerCo.
November 26, 2012
Thank you for your inquiry. I apologize that you are having issues with your Kohler toilet. I recommend contacting our Customer Care Center and speak to a representative who could best assist you. They will register your product along with the call. The toll free number is 1-800-456-4537, option 2 and then option 2.
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Question

yhis one piece tolet , can i install it by my self? / and how many colors does it com need two grey ans one beige color--do es it have color choice?

Asked by
gary
indianapolis
about Saile 1-Piece 1.6 GPF Dual Flush High Efficiency Elongated Toilet in White on
August 16, 2012
need beige and grey colors
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answer 1
Asked by
KOHLER Customer Service
KohlerCo.
August 17, 2012
Thank you for your inquiry. This toilet weighs nearly 100 pounds, and the installation is more involved than other toilets, so you may want some assistance. You can review the installation instructions document under MORE INFO on the product page. As for the colors, the Saile has some additional options, though grey is not one of them. We listed the 4 other offerings below, and linked you to some product pages below:
K-3564-HW1 Honed White (muted white)
K-3564-7 Black Black
K-3564-47 Almond
K-3564-96 Biscuit (darker than the white colors, but lighter than Almond)
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Question

Is the seat included in the $409.60 price?

Asked by
tomotom
palm springs, california
about Saile 1-Piece 1.6 GPF Dual Flush High Efficiency Elongated Toilet in White on
April 5, 2012
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6 answers
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answer 1
Asked by
Nicky
July 17, 2012
The seat is included, but our toilet cost $512, so I don't know if this is the same model.
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answer 2
Asked by
Elena
Port Orange, FL, USA
June 19, 2012
yes
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answer 3
Asked by
Otto
May 8, 2012
I paid $512 and it included the seat. (it was in the box) $409.60 might be a differnt model, have no seat, or be a price difference based on region - I am in Boston. It should be listed in the details. I called customer service before ordering and confirmed it... sure enough, it came with a seat!
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answer 4
Asked by
Acudoctor1
Glen Cove, NY, USA
May 8, 2012
yes
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answer 5
Asked by
PuddinHead7104
Alexandria
May 5, 2012
The seat is included. But HD advertises a seat on the same page so I panicked and bought one. Guess I will just take it back to the store so I don't have to pay shipping back.
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answer 6
Asked by
KOHLER Customer Service
KohlerCo.
April 9, 2012
Thank you for your inquiry. This K-3564-0 Saile Toilet includes the Saile(TM) Quiet-Close elongated toilet seat with Quick-Release functionality.
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Question

Is this a "high rise" toilet? How tall is tha seat?

Asked by
dwk
about Saile 1-Piece 1.6 GPF Dual Flush High Efficiency Elongated Toilet in White on
April 21, 2012
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4 answers
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answer 1
Asked by
Elena
Port Orange, FL, USA
June 19, 2012
The seat is 16.5" high, I am not sure if it is considered "high rise", but it is not low for sure
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answer 2
Asked by
Otto
May 8, 2012
This is a "regular" height seat. We did not want the high seat and it is getting increasingly difficult to find the regular ones. The rim is 15.5" and the seat is 16.5" from the floor.
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answer 3
Asked by
PuddinHead7104
Alexandria
May 5, 2012
The seat is higher than standard, I measure it at about 16.5 inches for sitting height. My 5'1'' wife says she can't go flat footed on it, but I like the higher seat.
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answer 4
Asked by
KOHLER Customer Service
KohlerCo.
April 24, 2012
Thank you for your inquiry. This is a standard height toilet, and the bowl height is 15". The toilet seat, including the lid, is another 1-3/8" high. It seems you may be searching for a higher "Comfort Height" bowl. Though the Saile is not available with a Comfort Height bowl, we listed a few Comfort Height models below.
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Question

do you have heated toilets?

Asked by
Gisela
Plymouth Meeting, PA
about Saile 1-Piece 1.6 GPF Dual Flush High Efficiency Elongated Toilet in White on
February 24, 2012
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answer 1
February 25, 2012
Hello Valued Customer,
Thanks for your question and interest in this item. We offer several heated toilet seats online. To view those options simply key “heated toilet seat” in the search box located at the top of each page. Also, for special order options on premium colors please contact your local Home Depot stores special services desk with your request.
To locate a store near you, please click on the “store locator” found on the top of each page. If you have any additional questions, please contact our Online Customer Service department at 800-430-3376.
Thanks!
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