Looking for Answers about ECHO 2 Cycle 21.2 cc Straight Shaft Gas Trimmer?

Customer questions and answers for
ECHO 2 Cycle 21.2 cc Straight Shaft Gas Trimmer

With its long reach, hearty power and easy usability, the ECHO gas trimmer lets you get your yard in great shape. It starts easily and is lightweight. Use the Speed Feed trimmer head for quick and easy line changes. The Power Boost Vortex engine gives strong cutting power and the 59 in. shaft gives you accessibility to hard-to-reach places.
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Customer questions and answers for ECHO 2 Cycle 21.2 cc Straight Shaft Gas Trimmer

Question

Warranty

Asked by
Pedro
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
January 5, 2016
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answer 1
Asked by
Echo
January 6, 2016
ECHO products purchased on or after 01/01/2007 are backed up by a 5 year Residential, 1 year Commercial and 90 day Rental warranty. Products purchased on or after 01/01/2010 and used for Commercial application feature a 2 year Commercial warranty with the exception of all chain saws, Quik Vent Saws and Cut-Off Saws which are still covered by a 1 Year Commercial warranty. ECHO's limited warranty covers defects in material or workmanship during the warranty time period. Please copy and paste the following link into your web browser for additional information on warranty coverage; http://www.echo-usa.com/Warranty
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Question

The letter R and the letter L on the spool piece for the string, does it matter which one faces down and up?

Asked by
Joe
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
December 11, 2015
i know it's not necessary to remove the spool to add new line but I had to take mine apart for a jam. I see there is a letter stamped on bith sides of the spool. The letter "R" on one side and the letter "L" on the other. I'm guessing it stands for right and left but does it matter how it hours back on and if it does, which letter should I have on top facing me?
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answer 1
Asked by
Echo
December 14, 2015
The Speed Feed 400 cutting head offers the ability to use it on units that run clockwise and counter clockwise. If the head is installed on a SRM or a 58V trimmer then the letter "L" on the spool should be facing out.
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Question

ECHO Model # SRM-225

Asked by
ccharly1
stcatharine s ontario
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
October 29, 2015
if l purchase this model in kentucky lexington is the warranty stiil good in canada will there be any problems servicing it and does it have a 5 year warranty since l purchased it in kentucy
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answer 1
Asked by
Carlucci
Cookeville, TN
Home Improvement Profile: DIYer
November 1, 2015
I would think that the warranty would be good in Canada as their are Home Depot's in Canada. Also you might want to check the warranty information as it should have that info. Echo would have or should have a list of authorized dealers in Canada for repair if needed. You can also call there customer number in there manual for answer. I hope this helps?
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answer 2
Asked by
Echo
November 4, 2015
ECHO's warranty is the same for the US and Canada if the unit is purchased from an ECHO dealer.
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Question

re string

Asked by
billy
pittsburgh pennsylvania
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
October 15, 2015
how do i put new line on unit?
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answer 1
Asked by
Nevadaboy
Elko, NV, USA
Home Improvement Profile: Professional
October 17, 2015
Depends on the string head you have. But the ones that generally come stock, you will cut approx. 12-15 feet of line, feed it through the head, make both sides even...then turn the knob clockwise.
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answer 2
Asked by
Echo
October 16, 2015
The ECHO Speed-Feed Trimmer head can actually be reloaded without dismantling. With Speed-Feed, there is no need to press-in stiff tabs or unlock mud-incased covers just to refill line! With Speed-Feed you simply line-up the eyelets, thread the line through the trimmer head until it exits the opposite eyelet and pull a couple of arms lengths of line. The line is quickly and easily loaded on the spool by turning the large knob on top of the trimmer head. Cut the line to size and your back in business. The trimmer head will accept line size up to .105”.
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Question

what is the gas to oil ratio

Asked by
patter
phila pa
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
October 7, 2015
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answer 1
Asked by
Nevadaboy
Elko, NV, USA
Home Improvement Profile: Professional
October 17, 2015
50 to 1
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answer 2
Asked by
Echo
October 8, 2015
A 50:1 ratio with 89 Octane fuel can be used in all ECHO 2-stroke equipment, provided the oil is ISO-L-EGD and JASO M345 FD certified. ISO-L-EGD and JASO M345 FD oil must be used with a mid-grade (89 octane) or premium gasoline in all 1997 and newer engines.A 50:1 Ratio = 1 US Gal. 89 Octane + 2.6 fl. oz. ECHO POWER BLEND OIL.
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answer 3
Asked by
Doresoom
Harvest, AL
Home Improvement Profile: DIYer
October 9, 2015
The gas:oil ratio is 50:1. Echo also sells pre-measured oil and fuel stabilizer bottles that can be combined with a 1 gallon gas can for a no-hassle proper mixture ratio.

I also use ethanol-free gas, since it will prolong small engine life.
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answer 4
Asked by
MrFid
Mass
Home Improvement Profile: DIYer
October 21, 2015
Standard 2-stroke engine fuel mix. 2.6 oz oil to 1 gal fuel. Which works out to roughly 1:50. They sell the little 2.6 ox oil bottles which you mix into a gallon of fuel. Use the highest octane you can find, and of you can get low-ethanol fuel that's great. Use a fuel stabilizer if you'll be storing long-term.
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answer 5
Asked by
tman
Rossford, Ohio
Home Improvement Profile: DIYer
October 8, 2015
I believe 50:1 I use the small Echo oil that you mix in one gallon gas. This unit is frugal on gas so I also use an oil stabilizer.
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Question

Is a larger shield available for this trimmer?

Asked by
bvail
Denver
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
September 27, 2015
The shield is quite small and covers me with debris.
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answer 1
Asked by
Echo
September 28, 2015
ECHO's new straight shaft trimmers feature an 8" shield. The new shield offers more features in a more compact design compared to our old larger shield. However, ECHO still offers the older style shield, 13". The part number is, #69900440931.
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Question

Has the SRM-225 gone on sale previously during the Fall or Winter seasons?

Asked by
DancingBear1950
Louisville, KY
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
September 21, 2015
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answer 1
Asked by
Echo
September 22, 2015
For current/future promotions offered on the SRM-225, please contact your local Home Depot store.
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Question

does this model have an attachment that can be put on to do edgeing like around edges of sidewalks and driveways ?

Asked by
CoCo
Broomfield, CO
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
September 21, 2015
can or does this have an available edging attachment ??
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Answers
answer 1
Asked by
Nevadaboy
Elko, NV, USA
Home Improvement Profile: Professional
October 17, 2015
No. It does not. You have to have a split shaft.
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answer 2
Asked by
Echo
September 22, 2015
The SRM-225 is designed for use as a trimmer only and does not accept any attachments. However, a metal blade can be added to the unit. In order to add a metal blade onto the SRM-225, the Blade Conversion Kit, #99944200422, would need to be purchased.
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Question

Where can I find a head locking tool for a Echo SRM-225 trimmer?

Asked by
Rick
Bloomington, MN
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
September 12, 2015
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answer 1
Asked by
Echo
September 14, 2015
Tools are not included with pre-assembled units. However, you may use a small screwdriver or allen key to lock the gearcase and remove the trimmer head.
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answer 2
Asked by
Nevadaboy
Elko, NV, USA
Home Improvement Profile: Professional
October 17, 2015
If you need one to remove the head, I believe they are available from Home Depot. I just use a small Phillips screwdriver, or Allen wrench works great. There is a hole in the housing.
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answer 3
Asked by
TVB
September 13, 2015
I am assuming you are wanting to lock the spindle so you can remove the head. I would reccomend an awl or an allen key to lock the spindle in place.
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Question

The string ends are inside. How do I get them out

Asked by
Trying
Telford,PA
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
September 5, 2015
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4 answers
Answers
answer 1
Asked by
Nevadaboy
Elko, NV, USA
Home Improvement Profile: Professional
October 17, 2015
There are two tabs on the side of the spool housing, push them in, and pull the spool out at the same time. Be careful when you put it back in. If you put it back in upside down, it won't function properly.
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answer 2
Asked by
Echo
September 9, 2015
To access the line inside the Speed Feed trimmer head, simply push in the two tabs that are located on the sides of the trimmer head. Once pushed in, the cover with pop off.
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answer 3
Asked by
TVB
Noblesville, IN
September 13, 2015
You will need to refer to your owners manual for instructions to disassemble the head. You can find it online if you don't have it. It will be in the maintenance area. If you have had it a few seasons it might be a good opportunity to replace the bump cap and spring.
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answer 4
Asked by
Firebossbob
Jasper, Alabama
September 7, 2015
there are two clips on the side you mash and the trimmer head will separate where you can retread the line, the operating instructions has the how to in it too, it has an illustration of how to do it.
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Question

Long Term Storage Maintenance

Asked by
Toibit
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
August 24, 2015
There's a section on the manual about long term storage of the unit (>30 days of non-use). I understand the part about draining the fuel tank, but how necessary is the engine/spark plug maintenance? The manual said to pour 7cc of engine oil through the spark plug hole and align the spark plug in a certain way. In reality, how often does this need to be done? Let's assume that I mow my yard once every month.
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3 answers
Answers
answer 1
Asked by
Nevadaboy
Elko, NV, USA
Home Improvement Profile: Professional
October 17, 2015
If you are using it once a month, it never needs done. When you start it, let it idle for roughly 30 seconds before increasing the rpms.
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answer 2
Asked by
Willie
Burlington, NC
August 30, 2015
Fuel is always drained from my small engine products when stored for extended periods.
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answer 3
Asked by
Echo
August 26, 2015
If you do not plan to use your unit for a period of 30 days or longer you should: 1.Store unit in a dry, dust free place, out of the reach of children. 2.Place the stop switch in the "OFF" position. 3.Remove accumulation of grease, oil, dirt, and debris from exterior of unit. 4.Perform all periodic lubrication and services that are required. 5.Tighten all the screws and nuts. 6.Drain the fuel tank completely and pull the recoil starter handle several times to remove fuel from the carburetor. 7.Remove the spark plug and pour 7 cc (1/4 oz.) of fresh, clean, two-stroke engine oil into the cylinder through the spark plug hole. A. Place a clean cloth over the spark plug hole. B. Pull the recoil starter handle 2-3 times to distribute the oil inside the engine. C. Observe the piston location through the spark plug hole. Pull the recoil starter handle slowly until the piston reaches the top of its travel and leave it there. 8.Install the spark plug (do not connect ignition cable). 9.Make sure ignition switch and throttle operate freely and safety interlocks and guards are in place and functioning. 10.Check the cutting attachments for wear, this includes blades, trimmer heads, saw chain, hedge clipper blades, etc. If worn or damaged, sharpen or replace as needed.
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Question

Looking for replacement head

Asked by
Dale
Topeka ks
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
August 7, 2015
I am looking for a replacement head for this trimmer. Not the original style but one that the string can be replaced faster. Any suggestions??
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answer 1
Asked by
Echo
August 10, 2015
The replacement trimmer head for the SRM-225 is the Speed Feed Universal 400. The part number is #99944200907.
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answer 2
Asked by
bvail
Denver
Home Improvement Profile: DIYer
September 27, 2015
Check on Amazon. I found one there.
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answer 3
Asked by
Professor
AL
August 11, 2015
I have two of the same type trimmers but I haven't had a need to replace any parts.
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Question

Easy or hard to thread?

Asked by
JNYC
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
August 6, 2015
How easy is this trimmer to thread? Also, is the thread included with purchase? Thanks, in advance!
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Answers
answer 1
Asked by
Delmar
Mo
August 16, 2015
The Echo has to be the easiest trimmer there is to replace line. Just line up the arrows on the trimmer head, insert the line equal length on both sides and hold the bottom of the timmer head while turning the top of the trimmer head clockwise. It takes less than a minute.
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answer 2
Asked by
Firebossbob
Jasper, Alabama
August 8, 2015
Yes it is easy to put new line in and they trimmer comes with instructions on how to do so.
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answer 3
Asked by
Echo
August 11, 2015
The Speed-Feed Trimmer head can actually be reloaded without dismantling. With Speed-Feed, there is no need to press-in stiff tabs or unlock mud-incased covers just to refill line! With Speed-Feed you simply line-up the eyelets, thread the line through the trimmer head until it exits the opposite eyelet and pull a couple of arms lengths of line. The line is quickly and easily loaded on the spool by turning the large knob on top of the trimmer head. Cut the line to size and your back in business. Head holds up to 20 ft. of .095" line. (Maximum line size is .105" diameter).
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Question

Starter cord won't pull

Asked by
PBrenner
Texas
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
August 3, 2015
I purchased this trimmer in early Jun/2015 (less than 2 months ago). It's only been used a few hours total. It worked fine this past Saturday morning until I took a short break - I turned it off, set it down on the ground and when I tried to start it up again the starter cord seems completely stuck - it won't pull more than an inch or two. Any ideas or guidance? Do I return it for a replacement?
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answer 1
Asked by
Echo
August 11, 2015
When the starter rope will not pull out, the problem could be related to a number of different things. A problem with the Starter Assembly, carbon buildup, or a problem with the engine. To check if the problem is related to carbon buildup, remove the spark plug from the unit. Try pulling on the starter rope. If the starter rope pulls freely this is an indication the exhaust port and spark arrestor screen need to be inspected and replaced. If the starter rope does not pull freely, then the problem could be related to the Starter Assembly or the engine.
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answer 2
Asked by
Firebossbob
Jasper, Alabama
August 4, 2015
I would suggest you take it back, you did mix the oil with a gallon of gas?
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answer 3
Asked by
md23329
New York
Home Improvement Profile: DIYer
August 5, 2015
I have only had my trimmer for less than a week. I have not experienced this issue with this or any other trimmer that I have owned. That being said if it was me personally I would bring it back to the store and explain this to them given the fact that it was purchased such a short time ago.
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answer 4
Asked by
tman
Rossford, Ohio
Home Improvement Profile: DIYer
August 5, 2015
Under warranty, have them make it right. Only ever had that happen on cheap trimmers, not good. Hope you saved receipt or used Home Depot card.
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answer 5
Asked by
PBrenner
August 5, 2015
Yes - I did mix oil with the gas according to the directions. I have used the trimmer for a total of 5-6 hours previously.
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Question

Is this trimmer a 2015 model

Asked by
Mike
Memphis Tn.
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
August 2, 2015
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answer 1
Asked by
Firebossbob
Jasper, Alabama
August 3, 2015
I had bought another brand that didn't hold up at all, was very hard to start, died every time you rolled the trimmer over, so I took it back with no trouble at all I paid a little in the difference in price for the Echo, best thing I could have done, my neighbor has the 225 model too, he has had for years and takes care of his lawn and mothers 5 acres, so that also influenced my decision
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answer 2
Asked by
Mikey
Norfolk, VA
August 3, 2015
Maybe, you will need to post the serial number foe accurate identification. You could also go to the echo website for information.
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answer 3
Asked by
Echo
August 4, 2015
Manufacturing for the model, SRM-225, began in 2008. This model is currently being manufactured. The only way to determine what year the unit was manufactured would be by the serial number or the date code, both on the product.
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answer 4
Asked by
Dolarhyde
detroit, mi
Home Improvement Profile: DIYer
August 5, 2015
I don't think so the manual is from 2009 so may be a model that has been around for a while, I am sure the unit is new, but the model probably has been around for a few years. this is not a good or bad thing since models that have been around for while usually have kinks worked out of them from feedback from customers. Good unit overall, more commercial verses homeowner.
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Question

can i return my srm225?

Asked by
sabri
edmond
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
July 6, 2015
i buy this trimmer 5/25/2015.. i think its over 30 days...but this trimmer leak.. i dont want to deal with dealer..i only use this trimmer 3 times...
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answer 1
Asked by
Delmar
Mo
July 14, 2015
yes. I was told you could return it up to ninety days after purchase.
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answer 2
Asked by
Dolarhyde
detroit, mi
August 5, 2015
says 30 days return from echo, I think home depot will honor 30 day.
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answer 3
Asked by
Doresoom
Harvest, AL
Home Improvement Profile: DIYer
July 7, 2015
You should call your local store and ask.

If there's actually something wrong with the trimmer, Echo has a very good warranty.
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Question

maintenance page missing on the manual

Asked by
mdcaj
spring, tx
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
July 6, 2015
I did not find the maintenance page on the manual, which is supposed to be on page 45. I was trying to see how often should I change oil, etc. Could anyone help me on this? Thanks a lot
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answer 1
Asked by
Echo
July 7, 2015
The Operator's manual for the SRM-225 can be located by copying and pasting the following link into your web browser; http://www.echo-usa.com/Support-Help/Technical-Documents.aspx?s=srm-225&c=en-us. The serial number will be needed to determine which manual is correct for the model.
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answer 2
Asked by
Delmar
Mo
July 14, 2015
Go online to echo website and download.
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answer 3
Asked by
Dolarhyde
detroit, mi
August 5, 2015
no oil change required on this unit since it is two cycle, oil/gas mix. You can go to echo and find Electronic file or PDF. Home depot has a link to digital user manual. Maintenance seems like a lot, as described in manual.
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answer 4
Asked by
Mikey
Norfolk, VA
July 28, 2015
There is no page 45 in my manual. There is no oil to change. The gear housing grease should be checked and refilled every 3 months. The air and fuel filter should also be checked and cleaned/replaced every 3 months. Same with the spark plug.
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Question

how do you refill cutter with string

Asked by
mike
republic,wa
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
June 20, 2015
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Answers
answer 1
Asked by
Echo
June 22, 2015
The Speed-Feed Trimmer head can actually be reloaded without dismantling. With Speed-Feed, there is no need to press-in stiff tabs or unlock mud-incased covers just to refill line! With Speed-Feed you simply line-up the eyelets, thread the line through the trimmer head until it exits the opposite eyelet and pull a couple of arms lengths of line. The line is quickly and easily loaded on the spool by turning the large knob on top of the trimmer head. Cut the line to size and your back in business. Head holds up to 20 ft. of .095" line. (Maximum line size is .105" diameter).
To view a demo video, please copy and paste the following link into your web browser; http://www.echo-usa.com/Videos/Trimmers/ECHO-Speed-Feed-Head-Demo-Video
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answer 2
Asked by
Dolarhyde
detroit, mi
August 5, 2015
says easy pull through no need to remove spool or head, but never seemed to work for me, had to remove head and manually feed string.Everything lined up as describe but because line is curved never feed into hole properly, would not feed through hole properly inside hole is very small, so could not find inside hole, line would not feed through for me as described in instructions. went through out hole well but trying to find hole in spool was difficult if not impossible.
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Question

what blade conversion kit do I need to purchase for the SRM 225 ??

Asked by
Art
Flowery Branch , Georgia
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
June 10, 2015
Has anyone actually used the SRM 225 with the 80 tooth blade on it for cutting Kudzo vines ?? How well did it work if you have ??
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answer 1
Asked by
Echo
June 11, 2015
The SRM-225 is compatible with the following Blade Conversion Kits, #99944200418 - Blade Conversion Kit (Includes shoulder harness, metal shield and blade adapter). #99944200422 - Blade Conversion Kit with Blade (Includes shoulder harness, metal shield, 20mm arbor and 8 in 8 tooth grass and weed blade.

Other available blades; #99944200047 - Three Cutter Metal Blade (20mm) - ECHO three-cutter blades are specially designed to cut brush, shrubs and grass. #69500120331 - 8" 80 Tooth Brush Blade (20mm Arbor) - Designed for material up to 2.5" in diameter depending on the material being cut and the condition of the blade. #99944200131 - 22 Tooth Clearing Saw Blade (20mm Arbor) - For use on thick saplings and dense thicket up to 2-1/2" in diameter.
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Question

Head Rotation

Asked by
Nodyarg
Moab
about 2 Cycle 21.2 cc Straight Shaft Gas Trimmer on
June 5, 2015
What direction does the trimmer head rotate? Looking for a straight shaft that rotates clockwise as you are looking down on it.
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answer 1
Asked by
CommunityAnswer
June 17, 2015
The head rotates counter clockwise when viewed from top.
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answer 2
Asked by
Gimzee
Canyon City, CO.
Home Improvement Profile: DIYer
June 17, 2015
I like that direction also but this one rotates counter clockwise as looking down on it.
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answer 3
Asked by
Echo
June 8, 2015
All SRM (straight shaft) models are equipped with a gear case which converts the drive shaft rotation from clockwise to counter-clockwise. The gear reducing gear case converts the high engine speed to low end torque needed to cut through heavy grass or saplings.
There is no way to change the rotation direction of the cutting head from counter-clockwise to clockwise.
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answer 4
Asked by
Dolarhyde
detroit, mi
August 5, 2015
clock wise
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