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GE Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED

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Customer questions and answers for GE Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED

Question

Model #: JVM1740DPBB handle very brittle and breaking is this problem on all ge microwaves

Asked by
valski
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
December 6, 2012
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GE Answers
December 7, 2012
Hello Valski,

This is Donna with GE and I am happy to address your conerns.

The GE Spacemaker 1Over-the-Range microwave # JVM1740DPBB is a great model!
Please be assured that GE has established high standards in appliance quality.

It is unusual for a handle to be brittle. Please contact GE Consumer Relations through the Contact Us page on the GE Appliance website.
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Question

venting system

Asked by
Dee
Tennessee
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
November 29, 2012
I am looking to replace a 10 year old ge spacemaker jvm1630, it appears to have a vent on the front at the top. How will this model work in its place and how will it vent? Are there any models with the front vent that I could replace it with in stainless?
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GE Answers
November 29, 2012
Hello Dee,

Thank you for your interest in the GE Spacemaker 1.7 cu. ft. Over-the-Range Microwave in Stainless Steel Model # JVM1740SPSS. This is a great microwave.

The microwaves can be vented vertically or horizontally. The units are shipped to vent out the top.
There are many current model microwaves that will fit into a 30" wide installation space. The model numbers will begin with the letters CVM, PVM, PNM, JVM1, JVM2 , or JNM. None of the installation kits are totally interchangeable. You must use the new mounting system and hardware that comes with the specific microwave. There are vent duct, cord cut-out location and mounting screw location changes for these models.

Should you have any additional questions, please let us know.

Donna with GE
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Question

Can I install the GE jvm1740spss Microwave with out connecting it to a hood exhaust duct

Asked by
Nick
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
November 27, 2012
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November 27, 2012
Hi, Nick – this is Cindy from GE and I’ll be happy to help you. The microwave is designed to be used as an exhaust fan as well as a microwave. But if you’d prefer, you can install it as a recirculating hood fan so that the exhaust is blown back into your kitchen. The instructions as to how to do that are in the installation guide. Then you won’t have to attach it to your duct work.

Thanks for checking with us . . .
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Question

I am replacing a JVM1740SM1SPSS with a JVM1740SPSS, do I have to purchase the M922 OTR INSTALL if its going to be installed in exactly the same place

Asked by
BC
NY
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
November 26, 2012
The replacement will be in the exact same place and vented thru the wall just like the old one.
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November 27, 2012
Hello BC,

Thank you for choosing the GE Spacemaker Over-the-Range Microwave in Stainless Steel Model # JVM1740SPSS.

Yes, this is required by Home Depot delivery.

M922 Accessory/Service: This service includes removing of all packing materials, disconnecting of old microwave, mounting the new microwave and connecting to an existing 120V outlet located in the cabinet above. Disconnection does not include removal of hoods.

Donna with GE
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Question

GE Spacemaker JVM1533

Asked by
Need Help Quick
US
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
November 26, 2012
Need to know exact dimensions and cu ft for this product and what other models and/or brands would be comparable and take up the EXACT same space since this is an over the range microwave that needs to be replaced.
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GE Answers
November 26, 2012
Hello,

Thank you for your interest in the GE Spacemaker 1.7 cu. ft. Over-the-Range Microwave imodel # JVM1740DPWW.

Following are the dimensions.

Overall Depth: 15.25"
Overall Height: 16.5"
Overall Width: 29.875"

There are many current model microwaves that will fit into a 30" wide installation space. The model numbers will begin with the letters CVM, PVM, PNM, JVM1, JVM2 , or JNM. None of the installation kits are totally interchangeable. You must use the new mounting system and hardware that comes with the specific microwave. There are vent duct, cord cut-out location and mounting screw location changes for these models.

I hope this helps!

Donna with GE
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Question

What are the Dimensions of the GE Microwave Model #: JVM1870SF001?

Asked by
Pat Accountant
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
November 24, 2012
How tall , wide, deep.
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GE Answers
November 26, 2012
Hello Pat,

Thank you for your interest in the GE Spacemaker 1.7 cu. ft. Over-the-Range Microwave in Stainless Steel model # JVM1740SPSS.

Following are the dimensions.

Overall Depth: 15.25"
Overall Height: 16.5"
Overall Width: 29.875"

I hope this helps!

Donna with GE
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Question

What does it mean by it being 'Non-returnable'?

Asked by
Purit
Pasadena, Ca
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
November 9, 2012
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November 11, 2012
Hello Purit,

Thank you fro your inquiry on the GE Spacemaker 1.7 cu. ft. Over-the-Range Microwave model # JVM1740DPB.

Online appliances are non-returnable, once the item is signed for. You will have the opportunity to inspect the item upon delivery to decide if everything is satisfactory, before signing for the product.

After signing for the product you will have 48 hours to report any cosmetic damages. After the 48 hour period has passed, the product has a one year manufacturer warranty to cover parts and labor if something is functionally wrong with the item. You can also contact your local store, in special circumstances, to request returning the product at the store manager discretion.

I hope this helps!

Donna with GE
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Question

Is there a replacement rack for this microwave oven?

Asked by
Elaine
Lilburn, GA
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
November 5, 2012
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GE Answers
November 6, 2012
Hello Elaine,

Thank you for your question on the GE Spacemaker Over-the-Range Microwave model # JVM1740SPSS.

Yes, a replacement rack can be ordered. The part number is # WB48X10070. Please contact the Home Depot Parts department at 1-877-650-2121.

Have a good day!

Donna with GE
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Question

I have heard some comments that the 1740 is loud when in operation

Asked by
grannie
Texas
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
October 30, 2012
. Anyone have any experience or comments with the microwave being loud? And, does the vent part of the microwave activate automaticallly when the microwave is on?
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answer 1
Asked by
SuperSamson
Fairfax, VA, USA
October 30, 2012
The GE spacemaker is really not significantly louder than any other brand.
Also you turn the vent on manually.
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answer 2
Asked by
GE Answers
October 30, 2012
Hello Grannie,

This is Donna with GE and I am happy to address ypour concerns with the GE Spacemaker Over-the-Range Microwave model # JVM1740SPSS.

The vent fan offers 300 CFM'S. You can view a short video on microwave vent sound level on the GE Appliance website.

In addition to the fan switch that manually controls the exaust fan all JVM spacemaker microwave ovens have a built-in theromastat which causes the exaust fan to turn on automatically if the temperature around the the control panel rises to approximately 150 degrees F. This feature not only helps protect the electronic components on the spacemaker, but it also rids the cooking area of
annoying heat. The thermostat resets and the fan shuts off when the surface
area cools to below approximately 150 degrees F.

I hope this helps. Thank you for considering GE!
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Question

I need a replacement for a GEJW130 001 . Help?

Asked by
kay
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
October 29, 2012
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October 30, 2012
Hello Kay,

This is Donna with GE and I am happy to help with your question on the replacement microwave.

I believe your current model is JVM130. Yes, the GE Spacemaker Over-the-Range Microwave model # JVM1740DPBB would make a great replacement.

There are many current model microwaves that will fit into a 30" wide installation space. The model numbers will begin with the letters CVM, PVM, PNM, JVM1, JVM2 , or JNM. None of the installation kits are totally interchangeable. You must use the new mounting system and hardware that comes with the specific microwave. There are vent duct, cord cut-out location and mounting screw location changes for these models.

Thank you for choosing GE!
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Question

what is the wt? what is the difference between this JVM 1740DPBB and 1740DPCC?

Asked by
SO
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
October 25, 2012
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October 28, 2012
Hello,

Thank you for your inquiry on the GE Over the Range Spacemaker microwaves.

The only difference between models JVM1740DPBB and JVM1740DPCC is the color. BB is black and CC is bisque.

Shipping Weight: 57.0 lbs.
Net Weight: 51.0 lbs.

Thank you for considering GE!

Donna with GE
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Question

Is bb shiney or matte black? Is this model being discontinued?

Asked by
Jean
64145
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
October 25, 2012
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October 28, 2012
Hello Jean,

Thank you for your interest in the GE Spacemaker Over-the-Range Microwave model # JVM1740DPBB.

This is a current model microwave and is still in production. The door is black matte and the handle has a shiney or glossy finish.

I hope this helps!

Donna with GE
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Question

I need to replace a GE microwave JVM130001. Will the GE JVM1540DMBB fit in the same space

Asked by
JEM
22201
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
October 26, 2012
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October 26, 2012
Hello,

Thank you for considering the GE Spacemaker 1.7 cu. ft. Over-the-Range Microwave model # JVM1740SPSS.

Yes, it will fit into the same location. There are many current model microwaves that will fit into a 30" wide installation space. The model numbers will begin with the letters CVM, PVM, PNM, JVM1, JVM2 , or JNM. None of the installation kits are totally interchangeable. You must use the new mounting system and hardware that comes with the specific microwave. There are vent duct, cord cut-out location and mounting screw location changes for these models.

Should you have any further questions, we are always happy to help!

Donna with GE
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Question

Is the Model #R1405T compatible with R-1481. Same cut out?

Asked by
Jan
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
October 20, 2012
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answer 1
Asked by
HDAnswerman
California
October 22, 2012
Hi Jan,

He two microwaves you are referring to are different sizes.

The cut out dimensions for the R1405T are 14 15/16 deep, 9 7/8 high and 17 1/2 wide.
For the R1481 the cut out dimensions are 14 ½ deep, 8 3/16 high and 20 1/4 wide.

Thus the R1405T requires a larger cutout than the R1481.

Mike, The Home Depot Answer Man
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answer 2
Asked by
GE Answers
October 22, 2012
Hello Jan,

Thank you for your interest in the GE Spacemaker Over-the-Range Microwave model # JVM1740DPBB.

Unfortunately, I am not clear on your question on Model #R1405T being compatible with R-1481.
These are not GE numbers.

Please contact us back with more information and we will be glad to help!

Donna with GE
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Question

Is there a reason a replacement keypad is almost as much as the microwave itself?

Asked by
ModernNW
Duvall, WA
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
October 17, 2012
Since GE representatives appear to reply to these product Q&As...

I have a jvm1740sm1ss, which was installed brand new in our new construction house. The warranty on the Microwave expired before we even moved in (house was completely built, builder went under, bought house from bank, no one ever lived in it before us). We've used it for about a year and a half and the keypad is half dead now - no message on the screen though.

It's great that GE stands by their microwaves when they are under warranty, but it's too much of a common problem for any of their models. Search the internet for "GE microwave repair" and you'll see the keypad is the first thing to go. These things are useless without an extended warranty based on what I've read across the various internet sites. I think it would be different if the handle fell off or the door alignment was off, but it's just too common.

Samsung stood by their televisions when they had a capacitor problem in the LNT model LCD televisions, two years after the warranty expired on two models that I owned that had the issue and I didn't even have to push them to fix it. Why doesn't GE stand by their products when it's completely apparent that there is a major problem with your keypads?

Is GE willing to do the same, or should I go buy a Samsung microwave? I have the matching GE dishwasher, fridge, and range/oven. I would just hate to have a mix of different manufacturers as they would all look different. If I start replacing appliances in my kitchen, it's going to be all with a single manufacturer.

Replacement keypad: $161.89
Brand new model: $279.00
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October 19, 2012
Hello ModernNW,

This is Donna with GE and I share your concern when a product fails to operate properly and I am sorry to learn of the difficulty you have experienced with your microwave.

In order to assist you in the best way possible, please contact GE Consumer Relations throught the GE Appliance Contact us page for assistance.

Should you have any further questions, don't hesitate to let us know.
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Question

I need to replace a GE spacemaker microwave model # JVM140g001

Asked by
Lesley
Lancaster, Pennsylviania
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
October 14, 2012
which GE model is comparable to this. I have built in cabinetry am I'm trying to get the best fit
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October 15, 2012
Hi Lesley,

The GE Spacemaker Over-the-Range model # JVM1740SPSS is a beautiful microwave and would make a great replacement.

There are many current model microwaves that will fit into a 30" wide installation space. The model numbers will begin with the letters CVM, PVM, PNM, JVM1, JVM2 , or JNM. None of the installation kits are totally interchangeable. You must use the new mounting system and hardware that comes with the specific microwave. There are vent duct, cord cut-out location and mounting screw location changes for these models.

Donna with GE
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Question

I have JVM 1860BF001, what is replacement model

Asked by
Jay
College Park , Md
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
October 5, 2012
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October 5, 2012
Hello Jay, Thanks for your interest in our GE space saving over the range microwaves. The JVM1860BF (1.8 cubic feet) can easily be replaced with either the JVM1750DPBB (1.7 cubic feet) or the slightly larger, JVM1950DRBB (1.9 cubic feet) model. Both of these models will fit in the same opening but the JVM1950DRBB will have more options such as the MYPlate.gov options, Power Saver Mode and Steam cook. These options are explained, in the use and care booklet for this model, listed under the "More Info" tab on the Home Depot website. I hope this helps and thanks for buying our GE products!
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Question

If the microwave shows a message asking for maintenance, is there a way to troubleshoot without requiring a repairman?

Asked by
abraham
massachusetts
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
September 7, 2012
Our GE spacemaker microwave is only two yrs old, but it has just stopped working and is showing a message asking for maintenance. We have unplugged it to try to reset; it is still showing the same message. Let us know what we should do to fix it.
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GE Answers
September 9, 2012
Hello Abraham,

This is Donna with GE and I am sorry to hear ytou are haivng a problem with your GE microwave.

Fault codes are programmed in many electronic microwave controls. These codes help GE Service technicians quickly diagnose issues with the microwave.

Yes, we do suggest to clear the code by trying to disconnect power to the microwave for 30 seconds. If fault code appears again, service will be required. Following are some code meaning.

F1 - Open Thermal Sensor, due to excessive heat in microwave cavity
F2 - Shorted thermal sensor
F3 - Shorted touch pad panel
F4 - Open humidity sensor
F5 - Shorted humidity sensor
F6 - Shorted temperature probe.

Although we do offer some basic problem-solving tips on most of our appliances, microwaves are not considered consumer-repairable. They contain an internal high-voltage capacitor, which prohibits us (for safety reasons) from having any do-it-yourself repair information on them. Please see the link below for scheduling service.

http://genet.geappliances.com/ServiceNet/Dispatcher?REQUEST=CONSUMERFIRSTREQUEST&JSPID=SCHEDULE

I hope this is helpful!
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Question

What does an F 3 message meean?

Asked by
Judy
Lindsey, Ohio
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
September 2, 2012
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September 2, 2012
Hello Judy,

Thank for your inquiry on the GE Spacemaker over-the-range microwave.

Fault codes are programmed in many electronic microwave controls. These codes help GE Service technicians quickly diagnose issues with the microwave.

F3 - Shorted touch pad panel

In order to attempt clearing the code yourself, please follow the steps below:

* Press CLEAR/OFF or CANCEL.
* Program control again.
* If the fault code appears again, disconnect power to the microwave for 30 seconds.
* Program the cooking function again.

If fault code appears again, service will be required. Please see the link below for scheduling service.

http://genet.geappliances.com/ServiceNet/Dispatcher?REQUEST=CONSUMERFIRSTREQUEST&JSPID=SCHEDULE

I hope this helps!

Donna with GE
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Question

What model will replace GE Spacemaker XL model no. JVM1330WW 004 and serial no TS950667S manufactured Oct. 1977?

Asked by
Millie
Jackson, Ms.
about Spacemaker 1.7 cu. ft. Over the Range Microwave in Stainless Steel-DISCONTINUED on
August 14, 2012
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August 15, 2012
Hello Millie,

This is Donna with GE and I will be happy to help you with your question on the GE Spacemaker over-the-range replacement microwave.

Model # JVM1740DPWW would make a great replacement!

There are many current model microwaves that will fit into a 30" wide installation space. The model numbers will begin with the letters CVM, PVM, PNM, JVM1, JVM2 , or JNM. None of the installation kits are totally interchangeable. You must use the new mounting system and hardware that comes with the specific microwave. There are vent duct, cord cut-out location and mounting screw location changes for these models.

I hope this hekps!
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