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Customer questions and answers for
MOEN Posi-Temp Pressure Balanced Shower Cartridge

This Posi-Temp Pressure Balanced Shower Cartridge is designed for use with Moen faucets. This durable, attractive cartridge is made of solid brass and offers hot/cold operation.
Customer questions and answers:
10 Questions
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40 Answers
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Customer questions and answers for MOEN Posi-Temp Pressure Balanced Shower Cartridge

Question

some moen posi temp shower cartridges have two external o rings some only one. Are these cartridges interchangeable

Asked by
Handyman
woodbridge virginia
about Posi-Temp Pressure Balanced Shower Cartridge on
February 3, 2014
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answer 1
Asked by
Moen
February 4, 2014
Hello. Thank you so much for your interest in Moen products. The Moen PosiTemp cartridge can have two o-rings on the outside, which is an older version. They were redesigned and the current version only has one external o-ring. Yes, they are interchangeable. If you have additional questions, please complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.
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Question

Can the valve be used without the positemp cartridge

Asked by
Smitty
StPetersburg FL
about Posi-Temp Pressure Balanced Shower Cartridge on
April 16, 2013
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answer 1
Asked by
Moen
April 17, 2013
Hello Smitty. Thank you so much for your interest in Moen products. The Moen PosiTemp rough-in valve cannot be used without the PosiTemp cartridge 1222. The valves and cartridges are not interchangeable. If you have additional questions, please complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 a.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
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answer 2
Asked by
bryan
April 16, 2013
no. the cartridge is the only way to control the hot and cold mix, and, if removed, results in a big gushing hole in the front of the valve.
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Question

Does this valve require water pressure from both hot & cold?

Asked by
Booo
Lakeview, Oregon
about Posi-Temp Pressure Balanced Shower Cartridge on
November 22, 2013
I know this may sound kind of silly but I am installing this valve in new construction and am pressure testing my lines. I am testing the hot and cold lines separately and have pressure form the cold side. When I switch over to test my hot water lines I do not get any water out of the valve. I do have pressure right up to the valve. Was thinking this valve may require pressure form the cold side in order for the hot water to mix. Suggestions?
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answer 1
Asked by
BillyJ
Nashville, TN, USA
April 15, 2014
Moen makes cartridge valves for both dual faucet and single faucet, If you have a dual faucet it's possible you have a cartridge for a single or visa versa.
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answer 2
Asked by
Moen
November 23, 2013
Hello Booo and thank you for your interest and support of Moen products. The MOEN Rough-in Posi-Temp Pressure-Balancing Cycling Valve does require pressure from both the hot and cold inlets to allow water to flow/mix in the valve. To pressure test your new valve you will need to have both hot and cold turned on to the valve at the same time.
If you have additional questions, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 am – 7:00 pm Monday through Friday and 9:00 am – 3:00 pm on Saturday EST. We are here to provide support and ensure you will be satisfied with your Moen product.
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Question

Circular plastic cover preventing removal of "pin" holding the Moen Shower cartridge in.

Asked by
cosmos31
St. Louis
about Posi-Temp Pressure Balanced Shower Cartridge on
June 11, 2013
In trying to remove "pin" holdong in the cartridge for the Moen "positemp", how do you resolve the problem ?
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answer 1
Asked by
jeff
Idaho
October 8, 2013
Sounds like the depth of the valve assembly that holds the cartridge is too deep. Can you remove the plastic cover and then slide the pin (retainer clip) out? My plastic cover has two screws holding it in place.
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answer 2
Asked by
Moen
June 12, 2013
Hello. Thank you so much for your interest and support in Moen products. The Moen PosiTemp rough-in valve has a plaster ground to help with installation. From your description of the part that is blocking the pin this may be the plaster ground. Usually this part is removed before the valve is installed. You will need to break this piece to remove the pin. You may submit a picture directly to us so we can see if this is the part. Complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.
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Question

10 years ago since my shower was installed the hot water and colder water have been "backwards", how can I reverse this?

Asked by
jersey162
Howell NJ
about Posi-Temp Pressure Balanced Shower Cartridge on
January 27, 2014
The shower is now dripping and the cartidge has to be replaced. Since I have to change it out is there a way to reverse the action so hot is to the left and cold is to the right
Posi temp cartridge #1222
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3 answers
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answer 1
Asked by
FTN14
February 16, 2014
When you install a replacement cartridge, flip the cartridge upside down - the HC label on the cartridge will be on the bottom and the H will be next to the hot pipe and the C next to the cold - before you put the retaining clip in. The instructions for your repair/replacement kit should also have this information.
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answer 2
Asked by
HDAnswerman
January 28, 2014
Hi jersey162,

Your cartridge is 180 degree off, when you install the new one
check the orientation of the old one and reverse it.

There is a top and bottom yours is reversed now.

Mike,
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answer 3
Asked by
Moen
January 29, 2014
Hello. Thank you so much for your interest and support in Moen products. The Moen PosiTemp cartridge just needs to be pullout and flipped around to reverse the hot and cold. If you have additional questions, please complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.
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Question

Moen Posi-temp - Would like to know the model number I need

Asked by
Bob the not so plumber
Mpls, MN
about Posi-Temp Pressure Balanced Shower Cartridge on
July 29, 2012
My bathroom shower Moen Posi-temp just started dripping after 12 years of heavy use. It regulates hot and cold just fine, it turns without and effort. Only tonight it would not totally shut off, a tiny stream. I'm thinking I need a Model 1222 kit and the shower unit only turns to the right, and it does not pull out.
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4 answers
Answers
answer 1
Asked by
plumberguy
December 5, 2012
Your Posi-Temp cartridge, model #1222 will need to be replaced. The O-rings wear over time.
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answer 2
Asked by
Moen
July 31, 2012
Hello Bob. Thank you so much for your interest in Moen products. The PosiTemp unit does take a 1222 cartridge. We would be happy to assist you with the product, please contact Moen directly. Complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 a.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
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answer 3
Asked by
bryan
August 21, 2012
the moen website has a great tool for finding the exact kit. i would suggest buying a whole new cartridge and not the rebuild kit--from my point of view, it looked really complicated, and after 11 years of use, i had to crack top plastic on the old cartridge to get the thing out. good luck.
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answer 4
Asked by
Franklin
Pittsburg, CA, USA
October 20, 2012
If your handle does not pull out, then it should be the Model 1222 kit. $39 at home depot store. A little cheaper on-line. The Model 1225 pulls out, so this is not yours. After 12 years you probably need the puller to get the old one out. It was $15 at my Home Depot, but I saw it other places for as much as $30. Make sure to only pay $13-15 for the puller. But you'll probably need one. It's better to isolate the pull of the cartridge instead of affecting your pipes. Good luck and let me know if you need any help!
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Question

Does it fit delta made products?

Asked by
Jim
Chesapeake, VA
about Posi-Temp Pressure Balanced Shower Cartridge on
July 12, 2012
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5 answers
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answer 1
Asked by
Newf
Schaumburg, IL
July 13, 2012
Hello Jim, I’m Newf from the Home Depot’s how-to Community. Thank you for your question.

This cartridge is only for Moen valves. It will not work with other brands.
For Delta products you will need parts specifically made for their valves.

I hope this helps,
Newf.
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answer 2
Asked by
Moen
July 16, 2012
Hello Jim, Newf is correct. The 1222 Moen cartridge is only designed to work in Moen PosiTemp valves. If you have additional questions, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 p.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
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answer 3
Asked by
Franklin
Pittsburg, CA, USA
October 20, 2012
No. Make sure to purchase a Delta product.
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answer 4
Asked by
Justaguy
December 5, 2012
No this will NOT fit Delta Faucets
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answer 5
Asked by
bryan
February 3, 2013
No. Most Delta use washers and springs that only cost a couple of bucks.
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Question

The old valve is stuck, how do I get the old valve out?

Asked by
Brent
about Posi-Temp Pressure Balanced Shower Cartridge on
February 2, 2013
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5 answers
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answer 1
Asked by
bryan
February 3, 2013
There is a special Moen tool to remove the old valve - Model # 104421, Internet # 202998692, Store SKU # 135222. I followed the directions for the new cartridge (remember to pull the retaining clip) and still couldn't get it out cleanly. I eventually muscled the old cartridge out with vice grips, but ripped the rubber seals apart and spent time pulling out bits of them. I wouldn't recommend that route. If you've got any other Moen valves in the house that you'll need to fix in the coming years, I think the tool would be worth it.
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answer 2
Asked by
Moen
February 6, 2013
Hello Brent. Thank you so much for your interest and support of Moen products. The PosiTemp cartridge can often be removed without the tool. However, using the tool makes the removal process easier. It will also work with some Moen single handle bathroom sink and kitchen faucets. If you have additional questions, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 p.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
 
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answer 3
Asked by
redfox14
florida
March 6, 2013
you probably need to get a valve removal tool sometimes matched to specific brands. if you can match your valve at home depot you should find the right removal tool, don't forget to shut the water supply to the valve or you will have a big mess
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answer 4
Asked by
jeff
Idaho
October 8, 2013
Moen sells a tool for this exact purpose. Pricy but worth it!
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answer 5
Asked by
Dalmap
Chicago, IL
April 28, 2014
Try WD-40 and give it time to penetrate. Once removed, clean any residue from the valve prior to installation. Use the lubricant supplied or o-ring grease before installation.
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Question

Does this cartrage fit all tub and shower valves?

Asked by
ALDEE
about Posi-Temp Pressure Balanced Shower Cartridge on
November 4, 2011
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6 answers
Answers
answer 1
Asked by
Mahi
December 27, 2011
No only posi-temp
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answer 2
Asked by
Robert
Jensen Beach, FL
February 7, 2012
NO
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answer 3
Asked by
Franklin
Pittsburg, CA, USA
October 20, 2012
Not all Moen tub and shower valves. Make sure to check if you should use 1225 or 1222. 1225 is used if you pull out your handle to turn on the water. 1222 is used if you only turn the handle to start the water. Make sure you get the correct one.

You can also pull your existing cartridge and take it to Home Depot and they'll help you with which one you need. But you'll have to isolate the water to your shower either by finding the valve or shutting down the water for your house. Good luck!
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answer 4
Asked by
Justaguy
December 5, 2012
This cartridge will fit any MOEN sigle handle bath/shower 270 degree valves produced in the past 15 years or so, it will NOT fit other brands
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answer 5
Asked by
bryan
April 16, 2013
no, just the moen positemp.
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answer 6
Asked by
Moen
November 6, 2011
Thank you so much for your interest and support of Moen products. Moen makes two different cartridges for single handle tub and shower valves. The easiest way to identify which cartridge you need is determined by the operation of the handle. If you only rotate your handle to turn on the water then you will need a 1222 Posi Temp cartridge. If your handle pulls out then rotates left or right, you will need a Moen 1225 cartridge.

If you have additional questions or would like to check the warranty status of your product, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 p.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
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Question

Does this cartridge come with the clip that holds it in the body of the valve?

Asked by
Spud
Southern, NH
about Posi-Temp Pressure Balanced Shower Cartridge on
October 12, 2011
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10 answers
Answers
answer 1
Asked by
Robert
Jensen Beach, FL
February 7, 2012
yes
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answer 2
Asked by
Justaguy
December 5, 2012
It does NOT come with the retainer pin. You will need to keep the old one.
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answer 3
Asked by
Moen
October 12, 2011
Hello. Thank you so much for your interest and support of Moen products. The Posi-Temp cartridge is lubricated and is ready to be installed. The retaining clip is reusable and not included with the cartridge. If you have additional questions, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 p.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
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answer 4
Asked by
Raym
Chatham, NJ, USA
December 6, 2011
No. I used the old clip.
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answer 5
Asked by
bryan
April 16, 2013
the moen brand one i purchased did come with the clip.
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answer 6
Asked by
alangski
coupeville wa
Home Improvement Profile: DIYer
October 5, 2013
Be Careful!! I dropped mine behind the wall! I tried getting it with a magnet, but just wasted my time. Ended up making a replacement using my Dremel and a piece of metal. Would have been faster to go to the hardware store.
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answer 7
Asked by
Dalmap
Chicago, IL
April 28, 2014
No. Save the original clip and reuse it. (Moen will send the replacement part for free under warranty. Check their website.)
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answer 8
Asked by
Mahi
December 27, 2011
No clip comes with the shower valve, but you can buy them in a hardware store separately. TRICk -Put a thin gauge wire on the clip before removal and before installing to prevent it from falling down behind the tub or shower wall.
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answer 9
Asked by
Bambino
Escondido, CA, USA
April 17, 2012
No. You have to reuse the old clip. I used a rag to cover the back area in case the clip fell down behind the pipes.
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answer 10
Asked by
Franklin
Pittsburg, CA, USA
October 20, 2012
The Cartridge I bought did not come with another clip. But my old clip was good and there was no problem. I've heard that if you buy the "kit" then it will come with a new clip. Good luck!
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