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Customer questions and answers for
MOEN Posi-Temp Pressure Balanced Shower Cartridge

This Posi-Temp Pressure Balanced Shower Cartridge is designed for use with Moen faucets. This durable, attractive cartridge is made of solid brass and offers hot/cold operation.
Customer questions and answers:
14 Questions
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76 Answers
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Customer questions and answers for MOEN Posi-Temp Pressure Balanced Shower Cartridge

Question

Are these made by Moen or imported?

Asked by
lucas
ft myers
about Posi-Temp Pressure Balanced Shower Cartridge on
March 31, 2015
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answer 1
Asked by
Moen
April 9, 2015
Hello Lucas. Thank you so much for your interest in Moen products. The Moen PosiTemp cartridge is not imported it is made by Moen. The majority of Moen products are manufactured and/or assembled in the U.S. with foreign and domestic parts. If you have additional questions, please call Moen at 1-800-289-6636 our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.
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answer 2
Asked by
CommunityAnswer
March 31, 2015
This cartridge is made by Moen.
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Question

leaking cartridges posi-temp 1222

Asked by
hugo
about Posi-Temp Pressure Balanced Shower Cartridge on
January 29, 2015
We are on our third replacement cartridge and still leaks. Slow drip and then intermittently a small stream.... off and on. Same issue each time. Any suggestions on why this is causing such an problem? The unit is brand new and was a bathroom remodel in November 2014.
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answer 1
Asked by
Moen
February 3, 2015
Hello Hugo and thank you for your interest and support of Moen products. As the original purchaser of the Moen tub/shower product in question you may contact Moen directly for assistance under Moen’s Lifetime Limited Warranty. Our Product Specialists will troubleshoot any issue you are experiencing and will work with you to find a satisfactory warranty resolution. Feel free to call us at 800-289-6636; our business hours are 8:00 am - 7:00 pm Monday through Friday and on Saturdays from 9:00 am - 3:00 pm(EST).
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answer 2
Asked by
earlyriser
Central New Jersey
January 29, 2015
Sounds like you don't have the shut off stop (white plastic insert) in the proper position......recheck the diagram.....I believe the stop position to be at 1 o'clock.
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answer 3
Asked by
Dutchman
Fountain, CO
January 29, 2015
A few possible reasons come to mind. One could be the body of the valve became distorted during the installation process due to too much heat being applied to the valve body. Another could be the quality of the water if your on a private well. If so, is there sand/grit in the water supply? The last thing could be your water pressure. Some areas have 90-120# water pressure. Wayyy to high. You can get a water pressure gauge at HD to check it. Or call your water authority to see what the pressure is they are supplying to your area. The water pressure is critical because when the water heats up in your water heater, the pressure rises. If it's coming in at high pressure, it will rise even higher until someone opens a faucet to relieve the pressure. The pressure can rise so high it can seep past the cartridge and out the spout...
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Question

Can I replace the 1222 Posi Temp cartridge with a cartridge that is not posi temp. I prefer to regulate the Hot and Cold myself!

Asked by
Rocky
about Posi-Temp Pressure Balanced Shower Cartridge on
October 22, 2014
The current posi temp does not release enough hot water pressure and to much cold pressure when I try to regulate it to the proper temperature. It trickles at hot and works properly when turned to cold.
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Answers
answer 1
Asked by
Stan
Glenn Dale
November 11, 2014
There is a plastic limiter that should have been installed when the unit was put in. This is what you could use, but it generally only limits the hot. It sounds like your cartridge is failing. Mine failed in the opposite manner, it would only put out hot water. I was happy to see they still make these things 18 years later.
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answer 2
Asked by
Moen
October 23, 2014
Hello and thank you for your interest and support of Moen products. The Moen PosiTemp rough-in valve is not designed to use a different type of cartridge. It does sound as if the pressure balancing spool inside the cartridge is not able to move freely.
If you are the original purchaser of the tub/shower fixture you can contact Moen under the products Lifetime Limited Warranty. Please call us at 800-289-6636, Our business hours are 8:00 am - 7:00 pm Monday through Friday and on Saturdays from 9:00 am - 3:00 pm(EST).
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answer 3
Asked by
James
Burke, Virginia
January 14, 2015
My faucet has a white plastic circular piece behind the plastic handle with a smaller plastic ring inserted inside this first piece. Rotating the smaller plastic piece changes how hot the temperature can get. While I never tried to change it, you might be able to get a full range of temperatures by rotating the ring to allow the hottest temperature. You then just turn the handle to your desired temperature.
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Question

Can the valve be used without the positemp cartridge

Asked by
Smitty
StPetersburg FL
about Posi-Temp Pressure Balanced Shower Cartridge on
April 16, 2013
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answer 1
Asked by
bryan
April 16, 2013
no. the cartridge is the only way to control the hot and cold mix, and, if removed, results in a big gushing hole in the front of the valve.
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answer 2
Asked by
Moen
April 17, 2013
Hello Smitty. Thank you so much for your interest in Moen products. The Moen PosiTemp rough-in valve cannot be used without the PosiTemp cartridge 1222. The valves and cartridges are not interchangeable. If you have additional questions, please complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 a.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
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answer 3
Asked by
James
Burke, Virginia
January 14, 2015
I don't see how the valve can be used without the positemp cartridge. The chamber is sized so the cartridge fits tightly and the side of the cartridge has rubber sleeves to control the water.
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Question

Does this valve require water pressure from both hot & cold?

Asked by
Booo
Lakeview, Oregon
about Posi-Temp Pressure Balanced Shower Cartridge on
November 22, 2013
I know this may sound kind of silly but I am installing this valve in new construction and am pressure testing my lines. I am testing the hot and cold lines separately and have pressure form the cold side. When I switch over to test my hot water lines I do not get any water out of the valve. I do have pressure right up to the valve. Was thinking this valve may require pressure form the cold side in order for the hot water to mix. Suggestions?
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Answers
answer 1
Asked by
Moen
November 23, 2013
Hello Booo and thank you for your interest and support of Moen products. The MOEN Rough-in Posi-Temp Pressure-Balancing Cycling Valve does require pressure from both the hot and cold inlets to allow water to flow/mix in the valve. To pressure test your new valve you will need to have both hot and cold turned on to the valve at the same time.
If you have additional questions, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 am – 7:00 pm Monday through Friday and 9:00 am – 3:00 pm on Saturday EST. We are here to provide support and ensure you will be satisfied with your Moen product.
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answer 2
Asked by
BillyJ
Nashville, TN, USA
April 15, 2014
Moen makes cartridge valves for both dual faucet and single faucet, If you have a dual faucet it's possible you have a cartridge for a single or visa versa.
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answer 3
Asked by
Stan
Glenn Dale
November 11, 2014
Try turning the stem 180 degrees. This may be the culprit.
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Question

some moen posi temp shower cartridges have two external o rings some only one. Are these cartridges interchangeable

Asked by
Handyman
woodbridge virginia
about Posi-Temp Pressure Balanced Shower Cartridge on
February 3, 2014
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4 answers
Answers
answer 1
Asked by
Moen
February 4, 2014
Hello. Thank you so much for your interest in Moen products. The Moen PosiTemp cartridge can have two o-rings on the outside, which is an older version. They were redesigned and the current version only has one external o-ring. Yes, they are interchangeable. If you have additional questions, please complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.
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answer 2
Asked by
Stan
Glenn Dale
November 11, 2014
Looks like the 1222 has only one o-ring. This is for a single handle mixer like a shower. The 1224 has two o-rings, but this is for a 2 handle set up.
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answer 3
Asked by
SenorM
Crosslake, MN
Home Improvement Profile: Professional
September 30, 2014
There are several different cartridges, one style requires pulling the handle out to deliver the water, the second style does not pull out and the water temperature increases as the handle is turned CCW. These two styles are not interchangeable.
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answer 4
Asked by
Dutchman
Fountain, CO
January 25, 2015
Yes. The new one does not an "O" ring in the rear of the cartridge.
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Question

Circular plastic cover preventing removal of "pin" holding the Moen Shower cartridge in.

Asked by
cosmos31
St. Louis
about Posi-Temp Pressure Balanced Shower Cartridge on
June 11, 2013
In trying to remove "pin" holdong in the cartridge for the Moen "positemp", how do you resolve the problem ?
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5 answers
Answers
answer 1
Asked by
Moen
June 12, 2013
Hello. Thank you so much for your interest and support in Moen products. The Moen PosiTemp rough-in valve has a plaster ground to help with installation. From your description of the part that is blocking the pin this may be the plaster ground. Usually this part is removed before the valve is installed. You will need to break this piece to remove the pin. You may submit a picture directly to us so we can see if this is the part. Complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.
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answer 2
Asked by
jeff
Idaho
October 8, 2013
Sounds like the depth of the valve assembly that holds the cartridge is too deep. Can you remove the plastic cover and then slide the pin (retainer clip) out? My plastic cover has two screws holding it in place.
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answer 3
Asked by
Stan
Glenn Dale
November 11, 2014
If you're talking about the chromed cylinder that surrounds the cartridge, you should be able to slide this out before removing the clip. You have to do this and I had to fiddle with the clip in 2 spots to get it to come loose.

BTW, do NOT get rid of the clip, the new cartridge does not have one, you have to order it separate, I just used the old one.
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answer 4
Asked by
James
Burke, Virginia
January 14, 2015
Read last of this post first: My shower had a large circular metal cover which was screwed to the fixture with two screws. I had to remove the screws from the front to remove the cover. This cover had a rubber ring glued to its back side to keep water out. I had to remove a much smaller metal tube which surrounded the cartridge by simply pulling it out. There is a cover on the plastic handle. I had to go to home depot and look at a replacement assembly to see how it was attached. I put a very small flat blade screw driver against where I though the edge of the cover was. I tried to dig into the plastic at the edge of the cover as I was pulling the screw driver towards me. I put the screw driver on the back side of the handle so any scratching I made could not be seen. The screw which holds on the handle is under this cover. The "pin" holding in the cartridge is hidden behind the front of the brass casing.
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answer 5
Asked by
Dutchman
Fountain, CO
January 25, 2015
If your talking about the escutcheon that covers the hole in the wall you will see two screws that attach it to the valve. Take those screws out and remove the cover. You will now have access to the clip.
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Question

Moen Posi-temp - Would like to know the model number I need

Asked by
Bob the not so plumber
Mpls, MN
about Posi-Temp Pressure Balanced Shower Cartridge on
July 29, 2012
My bathroom shower Moen Posi-temp just started dripping after 12 years of heavy use. It regulates hot and cold just fine, it turns without and effort. Only tonight it would not totally shut off, a tiny stream. I'm thinking I need a Model 1222 kit and the shower unit only turns to the right, and it does not pull out.
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6 answers
Answers
answer 1
Asked by
Franklin
Pittsburg, CA, USA
October 20, 2012
If your handle does not pull out, then it should be the Model 1222 kit. $39 at home depot store. A little cheaper on-line. The Model 1225 pulls out, so this is not yours. After 12 years you probably need the puller to get the old one out. It was $15 at my Home Depot, but I saw it other places for as much as $30. Make sure to only pay $13-15 for the puller. But you'll probably need one. It's better to isolate the pull of the cartridge instead of affecting your pipes. Good luck and let me know if you need any help!
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answer 2
Asked by
bryan
August 21, 2012
the moen website has a great tool for finding the exact kit. i would suggest buying a whole new cartridge and not the rebuild kit--from my point of view, it looked really complicated, and after 11 years of use, i had to crack top plastic on the old cartridge to get the thing out. good luck.
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answer 3
Asked by
Moen
July 31, 2012
Hello Bob. Thank you so much for your interest in Moen products. The PosiTemp unit does take a 1222 cartridge. We would be happy to assist you with the product, please contact Moen directly. Complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 a.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
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answer 4
Asked by
plumberguy
December 5, 2012
Your Posi-Temp cartridge, model #1222 will need to be replaced. The O-rings wear over time.
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answer 5
Asked by
Stan
Glenn Dale
November 11, 2014
The cartridge for mine was the same number as when I had one installed while building my house 18 years ago. It is still the 1222.
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answer 6
Asked by
Dutchman
Fountain, CO
January 25, 2015
The most common one is #1222.
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Question

does the new cartridge come with the plastic removal device

Asked by
ru4racn
hayesville nc
about Posi-Temp Pressure Balanced Shower Cartridge on
October 13, 2014
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answer 1
Asked by
Stan
Glenn Dale
November 11, 2014
Yes but if your cartridge has been in awhile (mine was in for 18 years) the plastic remover is totally useless. I highly recommend you bite the bullet and get the puller.
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answer 2
Asked by
James
Burke, Virginia
January 14, 2015
Yes, it comes with a plastic removal device. However, this device is only used to turn (i.e., rotate circularly) the cartridge a few degrees. A lip on the brass fixture will stop the rotation in a few degrees. Its purpose is to break the seal between the old cartridge and the wall of the fixture. You need to insert the original mounting screw into the middle of the old cartridge and pull it straight out to remove the old cartridge.
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answer 3
Asked by
Dutchman
Fountain, CO
January 25, 2015
Yes it does but I found it useless to use.
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answer 4
Asked by
MrFitz
Florida
October 14, 2014
No. The removable device required is actually a metal, socket-type wrench made especially for this type of valve and must be purchased separately.
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answer 5
Asked by
Moen
October 14, 2014
Hello ru4racn and thank you for your interest and support of Moen products. The Moen Posi-Temp Pressure Balanced Shower Cartridge comes with the plastic twist tool.
If you have additional questions, please call us at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday and on Saturdays from 9:00 am - 3:00 pm(EST).
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answer 6
Asked by
Gustav
Austin Tx
Home Improvement Profile: DIYer
December 21, 2014
Yes. It comes with the white plastic fitting that slides over the shaft. Use it to rock the old cartridge back and forth gently while pulling straight out steadily on the shaft.
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Question

10 years ago since my shower was installed the hot water and colder water have been "backwards", how can I reverse this?

Asked by
jersey162
Howell NJ
about Posi-Temp Pressure Balanced Shower Cartridge on
January 27, 2014
The shower is now dripping and the cartidge has to be replaced. Since I have to change it out is there a way to reverse the action so hot is to the left and cold is to the right
Posi temp cartridge #1222
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Answers
answer 1
Asked by
HDAnswerman
January 28, 2014
Hi jersey162,

Your cartridge is 180 degree off, when you install the new one
check the orientation of the old one and reverse it.

There is a top and bottom yours is reversed now.

Mike,
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answer 2
Asked by
Moen
January 29, 2014
Hello. Thank you so much for your interest and support in Moen products. The Moen PosiTemp cartridge just needs to be pullout and flipped around to reverse the hot and cold. If you have additional questions, please complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.
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answer 3
Asked by
Stan
Glenn Dale
November 11, 2014
If it's truly this cartridge, and you can break it loose, you can simply invert the cartridge, that is, rotate the stem 180 degrees. When I just installed my new one, I had to do this. I had a problem with the old cartridge where it wouldn't mix at all and was all hot.
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answer 4
Asked by
James
Burke, Virginia
January 14, 2015
The cartridge can be inserted upside down and that will reverse the hot and cold. Before you remove the original cartridge, look for the H and C on the front of the cartridge. I bet they will read upside down and be on the lower part of the front of the cartridge. Put your new cartridge in with the H and C on the top. The H and C should be on the opposite side as your original cartridge..
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answer 5
Asked by
MrFitz
Florida
October 1, 2014
I don't think so. It sounds like the original fixture was installed backwards (perhaps due to the layout of the piping), but once installed, I don't think there is a way to reverse the hot/cold in the valve, itself.
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answer 6
Asked by
Dutchman
Fountain, CO
January 29, 2015
Are the hot and cold pipes installed in the right ports? Also,make sure the cartridge is not installed upside down. The H/C tab must be facing up.....
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answer 7
Asked by
ftn0
February 16, 2014
When you install a replacement cartridge, flip the cartridge upside down - the HC label on the cartridge will be on the bottom and the H will be next to the hot pipe and the C next to the cold - before you put the retaining clip in. The instructions for your repair/replacement kit should also have this information.
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Question

Does it fit delta made products?

Asked by
Jim
Chesapeake, VA
about Posi-Temp Pressure Balanced Shower Cartridge on
July 12, 2012
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answer 1
Asked by
Moen
July 16, 2012
Hello Jim, Newf is correct. The 1222 Moen cartridge is only designed to work in Moen PosiTemp valves. If you have additional questions, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 p.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
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answer 2
Asked by
Franklin
Pittsburg, CA, USA
October 20, 2012
No. Make sure to purchase a Delta product.
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answer 3
Asked by
Newf
Schaumburg, IL
July 13, 2012
Hello Jim, I’m Newf from the Home Depot’s how-to Community. Thank you for your question.

This cartridge is only for Moen valves. It will not work with other brands.
For Delta products you will need parts specifically made for their valves.

I hope this helps,
Newf.
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answer 4
Asked by
bryan
February 3, 2013
No. Most Delta use washers and springs that only cost a couple of bucks.
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answer 5
Asked by
Justaguy
December 5, 2012
No this will NOT fit Delta Faucets
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answer 6
Asked by
Stan
Glenn Dale
November 11, 2014
No this is for Moen single handle jobs only.
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answer 7
Asked by
Dutchman
Fountain, CO
January 25, 2015
No. It's for Moen valves.
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Question

The old valve is stuck, how do I get the old valve out?

Asked by
Brent
about Posi-Temp Pressure Balanced Shower Cartridge on
February 2, 2013
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answer 1
Asked by
bryan
February 3, 2013
There is a special Moen tool to remove the old valve - Model # 104421, Internet # 202998692, Store SKU # 135222. I followed the directions for the new cartridge (remember to pull the retaining clip) and still couldn't get it out cleanly. I eventually muscled the old cartridge out with vice grips, but ripped the rubber seals apart and spent time pulling out bits of them. I wouldn't recommend that route. If you've got any other Moen valves in the house that you'll need to fix in the coming years, I think the tool would be worth it.
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answer 2
Asked by
Moen
February 6, 2013
Hello Brent. Thank you so much for your interest and support of Moen products. The PosiTemp cartridge can often be removed without the tool. However, using the tool makes the removal process easier. It will also work with some Moen single handle bathroom sink and kitchen faucets. If you have additional questions, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 p.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
 
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answer 3
Asked by
redfox14
florida
March 6, 2013
you probably need to get a valve removal tool sometimes matched to specific brands. if you can match your valve at home depot you should find the right removal tool, don't forget to shut the water supply to the valve or you will have a big mess
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answer 4
Asked by
jeff
Idaho
October 8, 2013
Moen sells a tool for this exact purpose. Pricy but worth it!
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answer 5
Asked by
Stan
Glenn Dale
November 11, 2014
There's a puller you can purchase. Totally worth it. Use the plastic 'break' that comes with the cartridge to loosen the old cartridge, then use the puller. It should slide right out once you get enough turns on it.
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answer 6
Asked by
James
Burke, Virginia
January 14, 2015
My experience is, first remove the U-shaped pin behind the front of the brass casing by pulling it up. It is very hard to see because the pin sets behind the front of the brass casing, the top of the pin sets flush with the casing, and the pin is back in the wall where it is dark and cramped. Once the pin is out, place the plastic remover tool over the front of the cartridge and use a wrench to rotate the cartridge clockwise and counterclockwise a few degrees (until the edge of the casing stops the turning). Turn several times to break the seal between the outside of the old cartridge and the casing wall. Insert the screw which holds the handle onto the cartridge, grab the head of the screw with a pair of pliers and pull straight out. If the cartridge does not come out, go to home depot and buy a cartridge remover tool and use it. This tool only lets you pull out the cartridge a quarter of an inch. If you can't pull the cartridge by hand with the tool attached after the cartridge moves a quarter of an inch, get a 4-foot long 2x4 and a few wood shims. Stack the shims on the tile beside the cartridge and use them as a pivot point for the 2x4. Put one end of the 2x4 under the removal tool and pry backwards, keeping the cartridge as straight as possible. If this fails, try prayer. If successful, be sure and put the provided lubricating jell on the new cartridge before inserting it.
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answer 7
Asked by
Dalmap
Chicago, IL
April 28, 2014
Try WD-40 and give it time to penetrate. Once removed, clean any residue from the valve prior to installation. Use the lubricant supplied or o-ring grease before installation.
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answer 8
Asked by
Dutchman
Fountain, CO
January 29, 2015
The new cartridge comes with a tool to rotate it that allows it to rotate up a ramp on the valve body to enable it to be pulled out. In theory. HD sells a more robust tool that does it easier. I used two screwdrivers, one on each side of the cartridge and slowly pried it out. Don't forget to remove the clip first...
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Question

Does this cartrage fit all tub and shower valves?

Asked by
ALDEE
about Posi-Temp Pressure Balanced Shower Cartridge on
November 4, 2011
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answer 1
Asked by
Mahi
December 27, 2011
No only posi-temp
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answer 2
Asked by
Robert
Jensen Beach, FL
February 7, 2012
NO
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answer 3
Asked by
Franklin
Pittsburg, CA, USA
October 20, 2012
Not all Moen tub and shower valves. Make sure to check if you should use 1225 or 1222. 1225 is used if you pull out your handle to turn on the water. 1222 is used if you only turn the handle to start the water. Make sure you get the correct one.

You can also pull your existing cartridge and take it to Home Depot and they'll help you with which one you need. But you'll have to isolate the water to your shower either by finding the valve or shutting down the water for your house. Good luck!
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answer 4
Asked by
bryan
April 16, 2013
no, just the moen positemp.
0points
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answer 5
Asked by
Justaguy
December 5, 2012
This cartridge will fit any MOEN sigle handle bath/shower 270 degree valves produced in the past 15 years or so, it will NOT fit other brands
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answer 6
Asked by
Stan
Glenn Dale
November 11, 2014
No, just Moen single handle jobs.
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answer 7
Asked by
James
Burke, Virginia
January 14, 2015
My Home Depot sales person said there were two different cartridges for Moen - one for handles that pull out to start the water and one for handles that turn to start the water. I do know my shower is turned on by lifting a lever on my water spout, so the cartridge has nothing to do with turning on the shower.
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answer 8
Asked by
Moen
November 6, 2011
Thank you so much for your interest and support of Moen products. Moen makes two different cartridges for single handle tub and shower valves. The easiest way to identify which cartridge you need is determined by the operation of the handle. If you only rotate your handle to turn on the water then you will need a 1222 Posi Temp cartridge. If your handle pulls out then rotates left or right, you will need a Moen 1225 cartridge.

If you have additional questions or would like to check the warranty status of your product, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 p.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
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Question

Does this cartridge come with the clip that holds it in the body of the valve?

Asked by
Spud
Southern, NH
about Posi-Temp Pressure Balanced Shower Cartridge on
October 12, 2011
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Answer this question
11 answers
Answers
answer 1
Asked by
Raym
Chatham, NJ, USA
December 6, 2011
No. I used the old clip.
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answer 2
Asked by
Moen
October 12, 2011
Hello. Thank you so much for your interest and support of Moen products. The Posi-Temp cartridge is lubricated and is ready to be installed. The retaining clip is reusable and not included with the cartridge. If you have additional questions, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 8:00 p.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.
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answer 3
Asked by
Robert
Jensen Beach, FL
February 7, 2012
yes
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answer 4
Asked by
Bambino
Escondido, CA, USA
April 17, 2012
No. You have to reuse the old clip. I used a rag to cover the back area in case the clip fell down behind the pipes.
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answer 5
Asked by
Franklin
Pittsburg, CA, USA
October 20, 2012
The Cartridge I bought did not come with another clip. But my old clip was good and there was no problem. I've heard that if you buy the "kit" then it will come with a new clip. Good luck!
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answer 6
Asked by
bryan
April 16, 2013
the moen brand one i purchased did come with the clip.
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answer 7
Asked by
Justaguy
December 5, 2012
It does NOT come with the retainer pin. You will need to keep the old one.
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answer 8
Asked by
alangski
coupeville wa
Home Improvement Profile: DIYer
October 5, 2013
Be Careful!! I dropped mine behind the wall! I tried getting it with a magnet, but just wasted my time. Ended up making a replacement using my Dremel and a piece of metal. Would have been faster to go to the hardware store.
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answer 9
Asked by
Stan
Glenn Dale
November 11, 2014
No. You have to buy it separate. I just used my old one though. If you're careful about getting the old one off, it works just fine.
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answer 10
Asked by
Dalmap
Chicago, IL
April 28, 2014
No. Save the original clip and reuse it. (Moen will send the replacement part for free under warranty. Check their website.)
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answer 11
Asked by
Mahi
December 27, 2011
No clip comes with the shower valve, but you can buy them in a hardware store separately. TRICk -Put a thin gauge wire on the clip before removal and before installing to prevent it from falling down behind the tub or shower wall.
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