Looking for Answers about TrafficMaster Allure 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case)?

Customer questions and answers for
TrafficMaster Allure 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case)

Use TrafficMASTER Allure 6 in. x 36 in. Resilient Vinyl Plank Flooring to add the warm, comfortable style of real cork to your interior living space. This highly durable, water-resistant flooring is great for use in basements, kitchens, bathrooms and high traffic areas. The floating floor installs over most existing surfaces including concrete, wood and vinyl with no floor preparation or adhesives required. It offers a patented GripStrip design for simple installation.
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Customer questions and answers for TrafficMaster Allure 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case)

Question

what do you do about scratches

Asked by
rusty
albert lea mn
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 11, 2016
looked at manual don't say a thing
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answer 1
Asked by
HalsteadProduct
February 13, 2016
Try using a quality vinyl floor cleaner and a scotch brite pad (follow the directions on the bottle). If it is a surface scratch, use the green side of a scotch bright pad and the cleaner and gently work into the affected areas. This will help hide the scratch, not remove it! If the scratch has penetrated the top layer, then the plank will have to be replaced.
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Question

Underlayment in bathroom

Asked by
CT
Farmington, CT
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 11, 2016
Should I put underlayment (such as Roberts Airguards 3 in 1 with microban) over plywood board in the bathroom before installing those floors to protect the board from water seeping through (bathroom is on the second floor)? Now I have linoleum but I am removing it. In addition, do I install it under the toilet or around the toilet; the former is preferable?
Thank you.
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answer 1
Asked by
HalsteadProduct
February 13, 2016
Thank you for your question. Underlayment should be used over concrete only. This flooring can be installed over linoleum. This flooring is water-resistant and water should not seep through. You should install around the toilet so the flooring has room to expand and contract.
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Question

Too cold??

Asked by
novo4
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 12, 2016
I would like to install this at my cottage. We leave the heat set at 55 in the winter when we are not up there. Will this temp be to cold? The cottage is in northern Michigan and is on a slab.
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answer 1
Asked by
HalsteadProduct
February 13, 2016
Thank you for your question. This flooring must be installed in a temperature controlled room that remains between 65-85F.
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Question

Number of boxes in a pallet?

Asked by
Chris
Tampa, FL
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 11, 2016
How many boxes come in a pallet?
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answer 1
Asked by
HalsteadProduct
February 13, 2016
Thank you for your question. There are 20 cases per pallet.
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Question

What color is used in the video?

Asked by
Laundryhelper
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 11, 2016
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answer 1
Asked by
HalsteadProduct
February 13, 2016
Thank you for your question. The color used in the installation video is Dove Maple, available here: http://www.homedepot.com/p/TrafficMASTER-Allure-6-in-x-36-in-Dove-Maple-Resilient-Vinyl-Plank-Flooring-24-sq-ft-case-87514/205803290
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Question

Can this be installed over wood subfloor in a bathroom or should a concrete backerboard be installed first?

Asked by
heather
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 11, 2016
We just pulled up the tile and backerboard in our upstairs bathroom because there was mold where the flooring met the tub. Should we lay new concrete backerboard over the existing wood subfloor before installing the allure flooring or is the wood subfloor sufficient?
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answer 1
Asked by
HalsteadProduct
February 12, 2016
Thank you for your question. This flooring can be installed over a wood subfloor. For more information about acceptable subfloors and installation specifications, please see the specification guide here: http://www.homedepot.com/catalog/pdfImages/39/39ae5fce-996f-447f-93c0-cbf257d8eb36.pdf
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Question

Can this be installed over OSB

Asked by
Sas
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 7, 2016
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answer 1
Asked by
CommunityAnswer
February 11, 2016
Yes, this flooring can be installed over OSB.
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answer 2
Asked by
HalsteadProduct
February 8, 2016
Thank you for your question. This flooring can be installed over OSB. For more information on the installation specifications, please click here: http://www.homedepot.com/catalog/pdfImages/39/39ae5fce-996f-447f-93c0-cbf257d8eb36.pdf
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Question

What and how do you think it would hold up in an RV mid eastern climate?

Asked by
Dseacrets
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 9, 2016
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answer 1
Asked by
HalsteadProduct
February 10, 2016
Thank you for your question. This product is not warrantied for use in an RV.
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Question

If I placed this flooring over a hardwood floor, and had it removed a few years later, would the vinyl backing stick to the hardwood floor?

Asked by
matlux
New York, NY
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
September 14, 2014
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answer 1
Asked by
pink64panther
Ct
Home Improvement Profile: DIYer
February 9, 2016
It should not. the sticky part is on the edges to connect each piece to the next similar to the way a click lock floor goes together. There is no glue on the underside of the flooring so that it is still a 'floating' floor.
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answer 2
Asked by
RedShirt
Winston-Salem, NC, USA
April 6, 2015
This installation should be a "free floating" floor. That would mean that there is no adhesive is needed/required to be applied to the existing floor.
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answer 3
Asked by
HalsteadProduct
September 16, 2014
Thank you for your question. You should have no problem with this product sticking to the wood floor but I can not guarantee it.
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Question

I want to install this product over an existing tile floor.

Asked by
Flobeast
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
March 10, 2015
Does there need to be something between the tile and vinyl plank for cushioning or soundproofing?
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answer 1
Asked by
pink64panther
Ct
February 9, 2016
We did not put anything over our tile before putting this flooring down, however we are using this flooring as temporary until we can redo the entire room.
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answer 2
Asked by
RedShirt
Winston-Salem, NC, USA
April 6, 2015
Depending on the existing floor and if there is enough clearance for the existing baseboards. If the current floor is vinyl or this enough it should be OK.
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answer 3
Asked by
HalsteadProduct
March 13, 2015
Thank you for your interest in the TrafficMaster Allure Resilient Vinyl Plank flooring in Bamboo Dark. An underlayment is not required as it will void the warranty.
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Question

does this flooring scratch?

Asked by
susan
california
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
August 5, 2014
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answer 1
Asked by
pink64panther
Ct
Home Improvement Profile: DIYer
February 9, 2016
I have found some small scratches on the flooring. It's installed in a bathroom so I'm not sure how the scratches got there. I can't imagine how many marks would be on the floor if it was in a heavier traffic area.
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answer 2
Asked by
JosephHDATL
Atlanta GA
Home Improvement Profile: Professional
August 6, 2014
In terms of everyday wear and tear, yes this, as well as most vinyl and wood floor will slightly scratch over an extended period of time.

As long as YOU keep routine maintenance and be sure to prevent scratches from happening (cleaning and placing mats/rugs in high traffic areas), then you can significantly reduce the chances of it scratching for any floor you put down, including this one.

If your vinyl plank flooring does have small scratches, you can fill in those areas with a floor polisher and cleaner called SIngleStep. It is sold online here and at your local Home Depot.

Joseph
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Question

Installing in a closet with a door in the floor to the crawlspace

Asked by
spider
Colorado
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 8, 2016
I would love to install this product in my master closet, but the door to the crawlspace is in the middle of the closet. Can I install the floor, cut out around the door, and glue it on the door to create a near seamless effect?
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answer 1
Asked by
HalsteadProduct
February 9, 2016
Thank you for your question. We do not recommend gluing or nailing this product to the floor. Doing so will void the warranty.
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Question

How would this work on a wood floor in the lower Salon on a boat ?

Asked by
boatjouster
Englewood Fl.
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 8, 2016
User submitted photo
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answer 1
Asked by
HalsteadProduct
February 9, 2016
Thank you for your question. This flooring should not be installed on a boat. Doing so will void the warranty.
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Question

Effects of washer / dryer

Asked by
edtompkins
NJ
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 7, 2016
Does the movement of the washer / dryer operations create any further separation of vinyl planks?
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answer 1
Asked by
HalsteadProduct
February 9, 2016
Thank you for your question. This flooring should not be installed under the washer or dryer as it needs room to expand and contract.
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Question

Can you set a piano on this flooring? We have this flooring installed over the pergo sound barrier underlayment.

Asked by
Em
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 7, 2016
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answer 1
Asked by
HalsteadProduct
February 9, 2016
Thank you for your question. You should not use Pergo underlayment with this flooring. Please call our customer service line at 866-843-8453 so we can further assist you.
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Question

Do they make the pacific pine in click/interlocking planks? If so what is the model #

Asked by
clickman
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 6, 2016
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answer 1
Asked by
HalsteadProduct
February 8, 2016
Thank you for your question. Pacific Pine is only available with GripStrip installation technology.
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Question

Was thinking about installing these planks in an rv? Do you think they would be OK to install it in it?

Asked by
12345
Mesa Az
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 3, 2016
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answer 1
Asked by
HalsteadProduct
February 4, 2016
Thank you for your question. This flooring is not warrantied for installation in an RV.
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Question

does this need to acclimate in your house for 72 hrs

Asked by
jrod
gainesville ga
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
January 30, 2016
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answer 1
Asked by
CommunityAnswer
February 4, 2016
The product needs 48 hours of acclimation in the room of installation.
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answer 2
Asked by
HalsteadProduct
January 31, 2016
Thank you for your question. Allure must be acclimated in the room of installation for a minimum of 48 hours with the temperature between 65-85F (18-30C) before, during and after installation. Failure to follow these guidelines will void the warranty. Please see the installation guide for more information: http://www.homedepot.com/catalog/pdfImages/0a/0a99d19f-23c8-4c38-9ce4-33b2d4b1f8ea.pdf
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Question

How long can you store the planks in the boxes before the adhesive looses it's effectiveness?

Asked by
Tooltime
New Berlin, WI
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
January 28, 2016
I recently installed this in an office in my basement. I would like to buy more to do my entire basement, so that the color is the same throughout, however, it may take a year or more to complete the remaining areas? Will storing it in the boxes for a long amount of time effect the adhesives?
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answer 1
Asked by
CommunityAnswer
February 3, 2016
They can be stored for up to two years.
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answer 2
Asked by
HalsteadProduct
January 29, 2016
Thank you for your question. You should install the planks within two years of the run date printed on the box.
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Question

How level does concrete floor need to be?

Asked by
Stan
about 6 in. x 36 in. Chandler Cork Dark Resilient Vinyl Plank Flooring (24 sq. ft. / case) on
February 1, 2016
How level do I need to have concrete basement floor? It is smooth surface but end to end might have slight rise and fall. Was not sure if I need to attempt to use a leveler or maybe put down a foam underlayment to even out.
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answer 1
Asked by
HalsteadProduct
February 2, 2016
Thank you for your question. Please see the specification chart for floor flatness tolerance and underlayment guidelines: http://www.homedepot.com/catalog/pdfImages/39/39ae5fce-996f-447f-93c0-cbf257d8eb36.pdf
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