Looking for Answers about Frost King 6 ft. Electric Water Pipe Heat Cable?

Customer questions and answers for
Frost King 6 ft. Electric Water Pipe Heat Cable

This energy-saving Thermwell Products 6 ft. Electric Water Pipe Heat Cable can help protect your cold-water and hot-water pipes from freezing. This cable has a grounded safety plug.
Customer questions and answers:
18 Questions
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50 Answers
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Customer questions and answers for Frost King 6 ft. Electric Water Pipe Heat Cable

Question

does light in plug stay on all the time

Asked by
paul
98671
about 6 ft. Electric Water Pipe Heat Cable on
October 23, 2012
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answer 1
Asked by
WeatherstripExpert
October 29, 2012
Yes it does
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1out of 1found this answer helpful.
answer 2
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
The light comes on when power is available at the plug.
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answer 3
Asked by
Mike
Home Improvement Profile: DIYer
February 5, 2014
Yes, the instructions simply say that the light is on to indicate that there is power to the cable. That should mean that it's on all of the time (I have one of these but can't use it in my circumstances; I'm reading from the instructions).
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Question

do you have to wrap the hot water pipe as well or just the cold water pipe?

Asked by
tracy
philadelphia
about 6 ft. Electric Water Pipe Heat Cable on
November 23, 2012
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answer 1
Asked by
WeatherstripExpert
November 26, 2012
It really depends on the location of the exposed pipes you are wanting to insulate. If they are both either under the house in an exposed crawl space or against an exterior uninsulated wall, then it is best to use heat cables on both hot and cold pipes. Remember the water in the hot water line is cold unless it is being used constantly.
+1point
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answer 2
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
I do not think this would be for a hot water pipe. Regular pipe insulation should be enough.
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Question

Does this product come with an automatic thermostat?

Asked by
KatieD
New York area
about 6 ft. Electric Water Pipe Heat Cable on
January 20, 2013
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answer 1
Asked by
WeatherstripExpert
January 21, 2013
This Heat Cable has a built in Automatic thermostat.
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answer 2
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
Built in thermostat, on at 38 deg F, off at 45 deg. F
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answer 3
Asked by
Mike
Home Improvement Profile: DIYer
February 5, 2014
Yes. That's the elongated bulb-shaped thing with the little black disk on one side. You press the disk to the pipe, holding it there with electrical tape or "application tape" (whatever that is).
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Question

can this product be used on plastic pipe

Asked by
mike
about 6 ft. Electric Water Pipe Heat Cable on
January 23, 2013
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answer 1
Asked by
WeatherstripExpert
January 23, 2013
This can be used on plastic water pipes if they are primary supply pipes. It should have printed on the pipe Schedule 40.
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answer 2
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
The included instructions describe plastic pipe installations. Primarily you never want a dry pipe condition.
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answer 3
Asked by
Mike
Home Improvement Profile: DIYer
February 5, 2014
The instructions say definitely no, unless you're SURE that the pipe is filled with water all of the time.
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Question

HOW DO YOU ATTACH TO PIPE?USE ZIPTIES OR WRAP AROUND PIPE.

Asked by
GMAN
about 6 ft. Electric Water Pipe Heat Cable on
January 27, 2013
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answer 1
Asked by
WeatherstripExpert
January 29, 2013
the best way is to tape it to the pipe. Zip ties will also work. Do not wrap around the pipe.
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answer 2
Asked by
DIYMike
January 28, 2014
the product is suppose to be installed lengthwise to the pipe, and then use an insulated wrap to cover it and the pipe for better protection.
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Question

Can heat cable be placed on pipe then insulated and covered over with wood or drywall?

Asked by
TheGoodBubba
Pittsburgh
about 6 ft. Electric Water Pipe Heat Cable on
January 31, 2013
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answer 1
Asked by
WeatherstripExpert
February 1, 2013
It is never wise to sheetrock over an electrical item that is plugged into an outlet such as this Heat Cable. Only having it hard wired by an electrician would be acceptable to being sheetrocked over.
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answer 2
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
Insulated yes, with non-flammable materials (fiberglass wrap pipe insulation covered with aluminum tape was my choice). By covered over with wood or drywall, if you mean it will be inside an interior wall, absolutely NO. This device gets it's 120 VAC power from a recommended GFI outlet (it has a standard three prong plug) and it would be a building code violation to seal it inside a wall.
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answer 3
Asked by
Mike
Home Improvement Profile: DIYer
February 5, 2014
The instructions (inside the package) say categorically NO.
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Question

At what temperature does the thermostat kick on the heat and at what temperature does it shut the heat off?

Asked by
Pac Pro
CO
about 6 ft. Electric Water Pipe Heat Cable on
May 22, 2013
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Answers
answer 1
Asked by
WeatherstripExpert
New Jersey
May 28, 2013
At approx 36 Degrees
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answer 2
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
On at 38 deg. F, off at 45 deg. F
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answer 3
Asked by
Mike
Home Improvement Profile: DIYer
February 5, 2014
The instructions say 38 degrees and 45 degrees.
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Question

do you wrap the heat tape around the pipe then secure with tape and insulated pipe protection?

Asked by
Charlie
Wallingford, CT
about 6 ft. Electric Water Pipe Heat Cable on
June 17, 2013
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Answers
answer 1
Asked by
WeatherstripExpert
New Jersey
June 17, 2013
The Cable runs Parrallel to the Pipe. It can be secured with just about any type of tape or even cable ties.
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answer 2
Asked by
DIYMike
January 28, 2014
product is supposed to be installed lengthwise to the pipe, not wrapped, then cover with insulated wrap.
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Question

working temperature?

Asked by
franjaserra
St Louis, MO
about 6 ft. Electric Water Pipe Heat Cable on
October 15, 2013
What is the working temperature of the heat cable, 6'?
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answer 1
Asked by
Chris
Chicago
October 15, 2013
Hello franjaserra, I’m Chris from the Home Depot’s how-to Community. Thank you for your question.

The Frost King heat cable is controlled by a thermostat. The thermostat turns power to the cable on when the temperature drops to 38 degrees F, and shuts off when the pipe temperature rises to 45 degrees.

You can see more information on these heat cables here:
http://static.frostking.com/wp-cont...

http://www.frostking.com/

Chris.

.
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answer 2
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
According to the data sheet provided with the product, the unit's internal thermostat turns on at 38 degrees F, and shuts off at approximately 45 degrees F.
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Question

Is there a intermidiate length?

Asked by
franjaserra
St Louis, MO
about 6 ft. Electric Water Pipe Heat Cable on
October 15, 2013
Between 6' and 18', is there an intermediate cable? like 12'?
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answer 1
Asked by
WeatherstripExpert
New Jersey
October 16, 2013
Yes, The Home Depot carries a 12' Heat Pipe Cable.
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answer 2
Asked by
WeatherstripExpert
January 23, 2014
Home Depot does carry a 12' length in some stores.
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Question

Can this be used outside on a sump pump evac pipe to prevent freezing?

Asked by
BullittRacer
Howell, MI
about 6 ft. Electric Water Pipe Heat Cable on
November 25, 2013
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Answers
answer 1
Asked by
WeatherstripExpert
New Jersey
November 26, 2013
This Electrical Heat Tape cannot be used outdoors.
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answer 2
Asked by
WeatherstripExpert
January 23, 2014
No, it is not intended for use outdoors.
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answer 3
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
Only if the pipe is not plastic. An empty plastic pipe of water will melt and damage the heater cord.
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Question

Can the cable be wraped around the pipe instead of running it parallel?

Asked by
Okie
Okla
about 6 ft. Electric Water Pipe Heat Cable on
November 28, 2013
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Answers
answer 1
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
Not recommended. On larger pipe diameters (1 inch and up) you could install two parallel runs of the cord on opposite sides of the pipe.
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answer 2
Asked by
WeatherstripExpert
New Jersey
November 29, 2013
This Heat Cable is made to run parallel to the pipe. DO NOT WRAP this cable around the pipe.
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answer 3
Asked by
WeatherstripExpert
January 23, 2014
No, it is not recommended to wrap this cable around the pipe. It was designed to heat and protect the water pipe by running parallel. By wrapping there could be the possibility of rubbing and causing it to short out.
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Question

Can this be shortened?

Asked by
kimmykay
about 6 ft. Electric Water Pipe Heat Cable on
November 29, 2013
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Answers
answer 1
Asked by
WeatherstripExpert
New Jersey
December 2, 2013
No, this cannot be shortened.
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answer 2
Asked by
WeatherstripExpert
January 23, 2014
There is no way to shorten this product. It is a closed end electrical cable and cannot be cut.
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answer 3
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
No, the unit only works safely as is. Electric shock or malfunction and fire could result if cut.
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Question

After ran & secured the cable paralle to the pipe, can we wrap it with the foam insulation tube ?

Asked by
Barry
about 6 ft. Electric Water Pipe Heat Cable on
December 10, 2013
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4 answers
Answers
answer 1
Asked by
WeatherstripExpert
New Jersey
December 16, 2013
The heat cable can be overwrapped with either a fiberglass pipe wrap of tubular foam pipe insulation.
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answer 2
Asked by
WeatherstripExpert
January 23, 2014
Yes you can use foam pipe insulation. However, fiberglass wrap makes for a better blanket for the cable and the pipe.
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answer 3
Asked by
WeatherstripExpert
January 23, 2014
Yes, you can use foam pipe insulation. However, fiberglass pipe wrap is a better cover for it.
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answer 4
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
Fiberglass pipe wrap covered with non-flammable tape is recommended. If foam insulation tube is used, ensure it is suitable to a heating application.
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Question

Is the cable OK to use on the PVC drain pipe from a condensate pump reservoir. The water flow is intermittent.

Asked by
Blackrock41
Carson City, Nevada
about 6 ft. Electric Water Pipe Heat Cable on
December 15, 2013
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Answers
answer 1
Asked by
WeatherstripExpert
New Jersey
December 16, 2013
No, do not use on intermittent drain pipes.
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answer 2
Asked by
WeatherstripExpert
January 23, 2014
It monitors the temperature of water running thru the pipe and will not work properly on a drain line because there is not a constant flow of water.
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answer 3
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
No, the directions specifically warn against heating an empty plastic pipe. The pipe could melt and damage the heater cord.
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Question

Why is it not advised to use the heat cable on a pvc condensate drain pipe?

Asked by
customer01
about 6 ft. Electric Water Pipe Heat Cable on
January 1, 2014
Can the heat cable be used as a short-term solution to defrost a pipe. I.e. only turn on the cable when the pipe is freezing. Thanks.
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answer 1
Asked by
WeatherstripExpert
New Jersey
January 2, 2014
It's not a constant flow of water and could damage the pipe
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answer 2
Asked by
WeatherstripExpert
January 23, 2014
It monitors the temperature of water running thru the pipe and will not work properly on a drain line because there is not a constant flow of water.
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answer 3
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
Because the pipe will eventually thaw and drain out. The heater instructions specifically warn about heating an empty plastic pipe. It will probably melt the pipe and damage the heater cord.
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Question

why in january my store doesn't have because someone in atlanta says its out of season and we just had minus zero weather and everyone needs them now!

Asked by
judyb
lexington, kentucky
about 6 ft. Electric Water Pipe Heat Cable on
January 15, 2014
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2 answers
Answers
answer 1
Asked by
THDCustomerSupport
Kennesaw, GA
January 16, 2014
Thank you for your recent inquiry with The Home Depot. This item is scheduled to return to stock online in early February with limited inventory. Please continue to check our website for updates. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376.
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answer 2
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
I couldn't get this product in store at all and had to order it online.
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Question

What voltage is this?

Asked by
MikeM
Queens, NY
about 6 ft. Electric Water Pipe Heat Cable on
January 25, 2014
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4 answers
Answers
answer 1
Asked by
WeatherstripExpert
New Jersey
January 27, 2014
The heat cable runs on 110 volt.
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answer 2
Asked by
DIYMike
January 28, 2014
120 volt
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answer 3
Asked by
WELLDONE
Lompoc, CA, USA
February 4, 2014
Standard USA 120 VAC
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answer 4
Asked by
Mike
Home Improvement Profile: DIYer
February 5, 2014
120 volts.
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