Looking for Answers about Glacier Bay Single-Handle Replacement Filtration Faucet in Stainless Steel?

Customer questions and answers for
Glacier Bay Single-Handle Replacement Filtration Faucet in Stainless Steel

The Glacier Bay Single-Handle Replacement Filtration Faucet features a sleek and sophisticated stainless steel finish to coordinate with a wide variety of decor. A single-handle design makes water control simple and convenient, while a tall spout with a high arc is perfect for pouring drinking water. Durable zinc construction makes this faucet built to last a lifetime, which is backed by a limited lifetime warranty.
Customer questions and answers:
50 Questions
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74 Answers
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Customer questions and answers for Glacier Bay Single-Handle Replacement Filtration Faucet in Stainless Steel

Question

what size hole is to be drilled in a granite counter?

Asked by
jpdipple
chicago
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
April 13, 2015
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3 answers
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answer 1
Asked by
Inspector7
Reno, NV
August 22, 2015
Minimum 1 1/4"
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answer 2
Asked by
PartsHelpers
April 15, 2015
Thank you for your question. The instruction manual states a 1 1/4 hole is needed for the installation.
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answer 3
Asked by
CommunityAnswer
April 13, 2015
This product has a 3/8" connector size and will require a slightly larger hole.
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Question

Can this faucet be installed with the handle on the left? And does the lever move out/in or forwards/backwards?

Asked by
Isofaucets
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
July 31, 2012
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answer 1
Asked by
Inspector7
Reno, NV
August 22, 2015
Yes just loosen it up underneath the sink an rotate the, then tighten it back up.
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answer 2
Asked by
PartsHelpers
Glacier Bay Answers
July 31, 2012
Thank you for your question. If you install the handle on the right, you pull the handle toward you to turn the unit on and push it back to turn the unit off. We recommend that you install the unit with the handle on the right. If you install the unit with the handle on the left, you would need to push the handle back to turn the unit on.
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Question

The side handle on this faucet has fallen off . Does this now involve my replacing the entire faucet or a new handle?

Asked by
Linda
Phoenix, AZ
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
January 26, 2014
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answer 1
Asked by
Inspector7
Reno, NV
August 22, 2015
The set screw may have loosened or fallen out.
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answer 2
Asked by
PartsHelpers
Glacier Bay Answers
Home Improvement Profile: Professional
January 31, 2014
Thank you for your question. We apologize for the issue you are having with your unit. Simply contact the Customer Care Center at 1-877-580-5682 and they will be glad to get you out any parts you need to fix the handle under the Warranty.
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Question

Will this work with the Kenetico RO System?

Asked by
John
Virginia
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
July 29, 2015
I have the Waterworks Kenetico RO system where the supply line is just a single line going to the fauvet itself. The RO system is a separate system under the sink self contained with it's own tank. Will this work with the single line feeding it?
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answer 1
Asked by
PartsHelpers
July 31, 2015
Thank you for your question. This will work with a single line application. Simply connect the filtered water line to the 3/8 threaded line and the two side lines you will just leave alone. Those are just Air Gap lines that can be used for different RO systems.
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Question

Does this come in white?

Asked by
Kris
Saratoga springs
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
June 17, 2015
I have the white faucet in this style and would like to match it with this one but in white.
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answer 1
Asked by
partshelpers
Georgia
June 25, 2015
Thank you for your question. This unit does not come in a white finish.
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Question

The handle for the faucet is loose,how do you tighten it?

Asked by
robertgolanski
Phoenix,az.
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
June 23, 2015
If it can be tightened with an alien wrench,what size?
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answer 1
Asked by
PartsHelpers
June 25, 2015
Thank you for your question. The size of the Allen wrench 2.5 metric. If you have any further issues with this, simply call the Customer Care Department at 1-877-580-5682 and they would be happy to assist you.
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Question

Can this faucet be used with a reverse osmosis system, because RO water is very aggressive and attacks most metals which will ruin most faucets?

Asked by
Mike
Elk River, MN
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
April 24, 2015
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answer 1
Asked by
PartsHelpers
May 6, 2015
This unit can be used with an RO system.
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answer 2
Asked by
Conglom KB Product Expert
April 27, 2015
Please contact customer service to have your issue addressed.
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answer 3
Asked by
Ironman
Goldsboro, PA, USA
Home Improvement Profile: DIYer
April 27, 2015
Yes, this faucet has the additional connections to work with most reverse osmosis systems.
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Question

Main RO connection to the faucet

Asked by
AzJazz
Phoenix, AZ
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
April 13, 2015
Hi - I recently purchased one of these faucets, and I am having a problem connecting my RO water line to the faucet. The faucet has a 3/8" OD quick connect fitting that feeds the water to the faucet. However, my current RO system (and, our previous RO system) both had 1/4" OD lines that would be run to the faucet.

It looks like this faucet wasn't designed to normally connect to a RO system, based on the connector provided.

Is there a single fitting available that I can use to replace the existing fitting (Not sure of the size) => 3/8" OD quick connect, to a similar pipe fitting => 1/4" OD quick connect?

The options suggested so far at Home Depot look prone to leakage from all the connections.

Thanks!
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answer 1
Asked by
PartsHelpers
April 15, 2015
Thank you for your question. The adapter for going from 3/8" to 1/4" are available at your Home Depot store.
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answer 2
Asked by
AzJazz
Phoenix, AZ
April 15, 2015
I found a 1/4" OD quick connect to 3/8" OD quick connect adapter.
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Question

How are the Air Gap Inlet/Outlet connections held in place?

Asked by
AzJazz
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
April 5, 2015
When I connect my existing RO system to the Glacier Bay faucet, how will the RO's Air Gap lines be attached and held in place?

My old RO faucet had existing compression fittings to attach the inlet/outlet Air Gap lines.

The drinking water tank line appears to be held by a compression fitting on the Glacier Bay. What holds the Air Gap lines?
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answer 1
Asked by
PartsHelpers
April 8, 2015
Thank you for your question. The lines are actually barbed so you just push the line up on the lines and it will hold.
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Question

is this faucet brushed stainless?

Asked by
dude
so. bend in
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
March 2, 2015
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answer 1
Asked by
Gary
March 25, 2015
Yes, it matched my other faucet on the sink even though it is a different manufacturer
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answer 2
Asked by
PartsHelpers
March 3, 2015
Thank you for your question. This faucet does have a brushed Stainless Steel finish.
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Question

Can I hook this faucet up to a regular cold water line with standard street pressure.

Asked by
Malcolm
Ontario
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
February 9, 2015
Is the 3/8 tubing and rubber connection strong enough to be used as a regular cold water tap.
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answer 1
Asked by
Ironman
Goldsboro, PA, USA
Home Improvement Profile: DIYer
February 9, 2015
Yes, I have the 3/8 connection connected directly to my supply line comiing in from the street with no leak issues. My water pressure is on average around 55 psi.
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answer 2
Asked by
PartsHelpers
February 9, 2015
Thank you for your question. You can hook a standard 3/8 line to this faucet and the pressure will be fine.
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Question

What happens if filter is old?..does it affect water flow?

Asked by
Paco
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
February 4, 2014
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answer 1
Asked by
Vadim
Glen Ellyn, IL
Home Improvement Profile: DIYer
February 2, 2015
The problem I had that affected water flow was the drain hose from the faucet got built up with water grime and so the water flow was affected and started destroying my faucet (different model). With this faucet I have a clear drain hose installed so I can see when I need to replace it (just be careful not to damage the ports of the faucet as they are fragile and can break off the faucet).
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answer 2
Asked by
PartsHelpers
Glacier Bay Answers
Home Improvement Profile: Professional
February 6, 2014
Thank you for your question. Although we just service the faucet, we do know that if you have a Filtration System and the filter is old, it can effect the flow to the faucet. We suggest you follow the Filtration System’s Manufacture recommended instructions on when to change the filters for optimum performance from both the system and the faucet.
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Question

The small hole on the side of the base makes a water-tricking sound audible enough to be heard from 8 feet away. Is there a plug available?

Asked by
Rander
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
May 29, 2014
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answer 1
Asked by
Vadim
Glen Ellyn, IL
Home Improvement Profile: DIYer
February 2, 2015
The hole is needed for the reverse osmosis system to work properly.
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answer 2
Asked by
PartsHelpers
Glacier Bay Answers
Home Improvement Profile: Other
May 31, 2014
Thank you for your question. That hole on the side of the unit is there to supply the air for the air gap lines you have attached for your filtration system. That is just a hollowed out space so if you are getting a sound coming from that area, the sound is coming from one of the lines that you have attached. Check those lines and make sure you have them set up to run freely and straight. Figuring out what line is making the noise will correct that noise issue.
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Question

Can have cold, warm, hot water run through it?

Asked by
happyrver
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
January 29, 2015
We are planning on using this faucet in our rv kitchen sink. The water will be fed from our instant hot water heater in the RV. We will control the temperature of the water on that unit. Are there any issues with hot water flowing through this faucet?

Thanks
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answer 1
Asked by
PartsHelpers
January 30, 2015
Thank you for your question. We do not recommend using this faucet for hot water purposes since it does not come with the safety features such as an insolated spout or proper controls for hot water.
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Question

Can the vertical tube be shortened?

Asked by
fl579
Tampa Bay, FL
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
January 6, 2015
Can the vertical tube be removed and cut to shorten the overall height when space is critical?
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answer 1
Asked by
PartsHelpers
January 7, 2015
Thank you for your question. The tube cannot be shortened on this model.
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Question

I have a granite top. how deep/thick can the surface be and what size hole needs to be drilled? thanks, gary

Asked by
gary1950
cumming ga
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
December 18, 2014
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answer 1
Asked by
PartsHelpers
December 22, 2014
Thank you for your question. Maximum deck thickness for this unit is 2 3/16 inches.
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Question

Why does water flow out of the small hole on the base?

Asked by
Rafa
San Diego, CA
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
May 4, 2014
Often, when the drinking water faucet is turned on, water flows out of the small hole in the side of the base of the faucet. The installation is on a reverse osmosis system.
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answer 1
Asked by
Daniel
Fort Myers, FL
Home Improvement Profile: Other
November 22, 2014
I have the same issue as Rafa, as soon as i installed this faucet for my RO system, it immediately started coming out of the small hole in the side. I have a short drain line to my sink, and after the reserve tank filled it came out of the faucet, but is still pouring out of this hole in the side. Only way to stop it is to turn off the main water valve. Is there supposed to be a plug for this hole in the kit? If so i did not find one. Let me know what next steps should be.
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answer 2
Asked by
Ironman
Goldsboro, PA, USA
Home Improvement Profile: DIYer
May 5, 2014
If the filtration system used is a simple system
with one outlet and is not a reverse osmosis system
that requires a drain, then skip to step 4.
If a drain line is required to run through the
faucet's integral air gap for a reverse osmosis
(RO) system, connect the 1/4" drain line from the
unit to the smaller barb on the the bottom of the
faucet. Connect the 3/8" line from the faucet to
the drain. This drain line works by gravity. Make it
as short and straight as possible, with no dips or
loops.

All reverse osmosis systems I have installed have a drain to flush the impurities. If your system has a drain already and a fresh water supply, the output from the reverse osmosis system would feed directly into the threaded 3/8 inch line in the base of the faucet. In this case only one line would be connected to the faucet and the two barrbed connectors, 3/8 and 1/4, would have no connections.
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Question

Do you need a filter kit to go with it?

Asked by
Lauren
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
November 20, 2014
We do not have a water filter faucet now...Just a kitchen faucet, but we want purified water to drink. Is there something I need to buy a filter of some sort to put underneath the sink/cabinets? To hook up with this faucet? BTW, we are getting new countertops and so they will make a hole for the faucet to fit. Thanks
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answer 1
Asked by
PartsHelpers
November 21, 2014
Thank you for your question. If you want purified water then you will need to get a filtration system of some sort. You can either get a single line filtration kit or you can purchase a Reverse Osmosis system and both will work with this unit.
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Question

Can you provide a list of compatible water filtration systems that are compatible with the GB 889 855??

Asked by
JustPurchased
Tucson, AZ
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
October 9, 2014
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answer 1
Asked by
PartsHelpers
October 30, 2014
Thank you for your question. Since there are so many water filtration systems on the market, we do not supply a list of the compatible units. We can tell you that this unit has a 3/8 inch main water line that can be used with a one line filtration system and it also has a 1/4 and 3/8 inch air gap lines for a reverse osmosis systems.
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Question

Tap turns on and off correctly but drips?

Asked by
PerogyTown
Yorkton
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
September 29, 2014
I installed the one 3/8" line from my RO to the tap. It turns on and off and works good. But left in the off position water pools to the end of the tap and will slightly drip...I'd estimate 3 drops overnight. If I close off those 2 air valves under the tap will that stop that? I dont understand because the tap is off and I cant imagine the seal being bad since it is brand new?
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answer 1
Asked by
PartsHelpers
October 1, 2014
Thank you for your question. It does sound like an issue with your cartridge. Simply contact the Customer service department at 1-877-580-5682 and they would be glad to get you out a new cartridge.
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answer 2
Asked by
Ironman
Goldsboro, PA, USA
Home Improvement Profile: DIYer
October 1, 2014
Closing off the other ports will not have any affect on the dripping. It is possible that there is a defect with the seal. I would take the tap apart and check the seat and the seal. If there is a problem, I would take it back for another one.

I installed mine over a year ago and have had no problems. I also only used the 3/8 connection which is connected to my Instapure water system.
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