Looking for Answers about Glacier Bay Single-Handle Replacement Filtration Faucet in Stainless Steel?

Customer questions and answers for
Glacier Bay Single-Handle Replacement Filtration Faucet in Stainless Steel

The Glacier Bay Single-Handle Replacement Filtration Faucet features a sleek and sophisticated stainless steel finish to coordinate with a wide variety of decor. A single-handle design makes water control simple and convenient, while a tall spout with a high arc is perfect for pouring drinking water. Durable zinc construction makes this faucet built to last a lifetime, which is backed by a limited lifetime warranty.
Customer questions and answers:
58 Questions
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84 Answers
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Customer questions and answers for Glacier Bay Single-Handle Replacement Filtration Faucet in Stainless Steel

Question

How many connections are there underneath? I'm just wanting a water in. Thank you

Asked by
TD
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
January 23, 2016
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answer 1
Asked by
PartsHelpers
January 25, 2016
Thank you for your question. This model can be used with just a single line application.
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Question

Our cold water supply is a 3/8 leader, but the plastic piece that comes with the system is 1/2. Do you not have 3/8?

Asked by
mimi
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
January 18, 2016
My system the U (ultimate superior) drinking water filtration system. 1001 104 020
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answer 1
Asked by
PartsHelpers
January 20, 2016
Thank you for your question. As you can see in the instructions, the main faucet inlet with the push fit connection is 3/8 so could it be that your line is 1/4 inch and that's why it doesn't fit. If you visit your local Home Depot, they can probably help you find a connector for the water line.
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Question

Cut off the RO connections?

Asked by
TMP
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
January 9, 2016
I have a 1/2" opening. Can you cut off the 2 barbs for reverse osmosis if you are not using an RO system?
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answer 1
Asked by
PartsHelpers
January 13, 2016
Thank you for your question. We don't recommend that you cut the barbs off but we have had customers tell us they have removed those and not experienced any issues with the faucet.
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Question

We have 1/4 water lines...is there an adapter that we can use because the faucet is for a 3/8 hose.

Asked by
Smltube
British columbia
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
January 10, 2016
Our filtration system has a 1/4 in line taking filtered water to faucet. Not sure how to make it work ...if we can make it work.
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answer 1
Asked by
PartsHelpers
January 13, 2016
Thank you for your question. You should be able to purchase a 3/8 to 1/4 inch reducing adapter at your Local Home Depot.
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Question

Can this be adapted for a 1/4" RO system?

Asked by
Water
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
January 5, 2016
The hose we have is 1/4", but this says it fits most water filter system. Will this one work?
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answer 1
Asked by
PartsHelpers
January 7, 2016
Thank you for your question. The water line is 3/8th so you will have to get a 3/8 to 1/4 reducing coupling to adapt to your 1/4 inch line that you have.
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Question

Does the base with the battery in it come with the new faucet?

Asked by
Jack
Anaheim, Ca
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
January 4, 2016
I tried to install the base for the faucet and the bolts and toggles won't hold the faucet firmly to the sink! I tightened a little more and both toggles broke before It was even close to being tight to the sink! It looks like the base is made of soft material that cracks if the screwdriver bit slips! The toggles break if the screwdriver slips and hits one side of each toggle, too! Does this replacement faucet come with the new base?
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answer 1
Asked by
PartsHelpers
January 5, 2016
We apologize for the issues you are having with your unit. Please contact the Customer Care Department at 1-877-580-5682 and they would be happy to help you resolve any issues you are having.
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Question

Does the glacier single handle faucet have a connection for a sprayer bought separately???

Asked by
Peter
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
November 20, 2015
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answer 1
Asked by
PartsHelpers
November 23, 2015
Thank you for your question. This is a faucet with a single line application for a filtration system. There is no way to connect a sprayer to this faucet.
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Question

The handle for the faucet is loose,how do you tighten it?

Asked by
robertgolanski
Phoenix,az.
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
June 23, 2015
If it can be tightened with an alien wrench,what size?
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answer 1
Asked by
Randy
Hemet, CA
October 28, 2015
You should find a cap or other topper on your handle. Pry it loose with a small blunt item such as a slot screwdriver. Under the cap ought be a screw you can tighten.
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answer 2
Asked by
PartsHelpers
June 25, 2015
Thank you for your question. The size of the Allen wrench 2.5 metric. If you have any further issues with this, simply call the Customer Care Department at 1-877-580-5682 and they would be happy to assist you.
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Question

I have a granite top. how deep/thick can the surface be and what size hole needs to be drilled? thanks, gary

Asked by
gary1950
cumming ga
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
December 18, 2014
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answer 1
Asked by
FancyNan
Lake Havasu, Arizona
September 24, 2015
Hi Gary - I hope you have your installation completed by now. I had my original one in granite installed by a contractor. The hole looked about 1 to 1 1/4 inch diameter. But, you would have to figure that one out - shouldn't be that hard amd dealing with granite, I would have it done professionally..
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answer 2
Asked by
PartsHelpers
December 22, 2014
Thank you for your question. Maximum deck thickness for this unit is 2 3/16 inches.
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Question

Will this work with the Kenetico RO System?

Asked by
John
Virginia
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
July 29, 2015
I have the Waterworks Kenetico RO system where the supply line is just a single line going to the fauvet itself. The RO system is a separate system under the sink self contained with it's own tank. Will this work with the single line feeding it?
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answer 1
Asked by
FancyNan
Lake Havasu, Arizona
September 24, 2015
Mine has not been installed as yet, but due to change in sinks and etc., in the 25 years that I have had my RO (brand unknown), these little faucets have worked on my one water line RO. After putting in granite counter top, i once purchased a faucet that was meant for a motorhome and it had too short of a length to be installed and had to exchange it . So, I would say yes to your question as this is my third one and only had that one time problem.
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answer 2
Asked by
PartsHelpers
July 31, 2015
Thank you for your question. This will work with a single line application. Simply connect the filtered water line to the 3/8 threaded line and the two side lines you will just leave alone. Those are just Air Gap lines that can be used for different RO systems.
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Question

what size hole is to be drilled in a granite counter?

Asked by
jpdipple
chicago
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
April 13, 2015
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answer 1
Asked by
Inspector7
Reno, NV
August 22, 2015
Minimum 1 1/4"
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answer 2
Asked by
PartsHelpers
April 15, 2015
Thank you for your question. The instruction manual states a 1 1/4 hole is needed for the installation.
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answer 3
Asked by
CommunityAnswer
April 13, 2015
This product has a 3/8" connector size and will require a slightly larger hole.
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Question

Can this faucet be installed with the handle on the left? And does the lever move out/in or forwards/backwards?

Asked by
Isofaucets
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
July 31, 2012
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answer 1
Asked by
Inspector7
Reno, NV
August 22, 2015
Yes just loosen it up underneath the sink an rotate the, then tighten it back up.
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answer 2
Asked by
PartsHelpers
Glacier Bay Answers
July 31, 2012
Thank you for your question. If you install the handle on the right, you pull the handle toward you to turn the unit on and push it back to turn the unit off. We recommend that you install the unit with the handle on the right. If you install the unit with the handle on the left, you would need to push the handle back to turn the unit on.
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Question

The side handle on this faucet has fallen off . Does this now involve my replacing the entire faucet or a new handle?

Asked by
Linda
Phoenix, AZ
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
January 26, 2014
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answer 1
Asked by
Inspector7
Reno, NV
August 22, 2015
The set screw may have loosened or fallen out.
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answer 2
Asked by
PartsHelpers
Glacier Bay Answers
Home Improvement Profile: Professional
January 31, 2014
Thank you for your question. We apologize for the issue you are having with your unit. Simply contact the Customer Care Center at 1-877-580-5682 and they will be glad to get you out any parts you need to fix the handle under the Warranty.
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Question

Does this come in white?

Asked by
Kris
Saratoga springs
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
June 17, 2015
I have the white faucet in this style and would like to match it with this one but in white.
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answer 1
Asked by
glacierbay
Georgia
June 25, 2015
Thank you for your question. This unit does not come in a white finish.
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Question

Can this faucet be used with a reverse osmosis system, because RO water is very aggressive and attacks most metals which will ruin most faucets?

Asked by
Mike
Elk River, MN
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
April 24, 2015
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3 answers
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answer 1
Asked by
PartsHelpers
May 6, 2015
This unit can be used with an RO system.
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answer 2
Asked by
Conglom KB Product Expert
April 27, 2015
Please contact customer service to have your issue addressed.
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answer 3
Asked by
Ironman
Goldsboro, PA, USA
Home Improvement Profile: DIYer
April 27, 2015
Yes, this faucet has the additional connections to work with most reverse osmosis systems.
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Question

Main RO connection to the faucet

Asked by
AzJazz
Phoenix, AZ
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
April 13, 2015
Hi - I recently purchased one of these faucets, and I am having a problem connecting my RO water line to the faucet. The faucet has a 3/8" OD quick connect fitting that feeds the water to the faucet. However, my current RO system (and, our previous RO system) both had 1/4" OD lines that would be run to the faucet.

It looks like this faucet wasn't designed to normally connect to a RO system, based on the connector provided.

Is there a single fitting available that I can use to replace the existing fitting (Not sure of the size) => 3/8" OD quick connect, to a similar pipe fitting => 1/4" OD quick connect?

The options suggested so far at Home Depot look prone to leakage from all the connections.

Thanks!
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answer 1
Asked by
PartsHelpers
April 15, 2015
Thank you for your question. The adapter for going from 3/8" to 1/4" are available at your Home Depot store.
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answer 2
Asked by
AzJazz
Phoenix, AZ
April 15, 2015
I found a 1/4" OD quick connect to 3/8" OD quick connect adapter.
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Question

How are the Air Gap Inlet/Outlet connections held in place?

Asked by
AzJazz
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
April 5, 2015
When I connect my existing RO system to the Glacier Bay faucet, how will the RO's Air Gap lines be attached and held in place?

My old RO faucet had existing compression fittings to attach the inlet/outlet Air Gap lines.

The drinking water tank line appears to be held by a compression fitting on the Glacier Bay. What holds the Air Gap lines?
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answer 1
Asked by
PartsHelpers
April 8, 2015
Thank you for your question. The lines are actually barbed so you just push the line up on the lines and it will hold.
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Question

is this faucet brushed stainless?

Asked by
dude
so. bend in
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
March 2, 2015
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answer 1
Asked by
GB
March 25, 2015
Yes, it matched my other faucet on the sink even though it is a different manufacturer
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answer 2
Asked by
PartsHelpers
March 3, 2015
Thank you for your question. This faucet does have a brushed Stainless Steel finish.
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Question

Can I hook this faucet up to a regular cold water line with standard street pressure.

Asked by
Malcolm
Ontario
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
February 9, 2015
Is the 3/8 tubing and rubber connection strong enough to be used as a regular cold water tap.
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answer 1
Asked by
Ironman
Goldsboro, PA, USA
Home Improvement Profile: DIYer
February 9, 2015
Yes, I have the 3/8 connection connected directly to my supply line comiing in from the street with no leak issues. My water pressure is on average around 55 psi.
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answer 2
Asked by
PartsHelpers
February 9, 2015
Thank you for your question. You can hook a standard 3/8 line to this faucet and the pressure will be fine.
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Question

What happens if filter is old?..does it affect water flow?

Asked by
Paco
about Single-Handle Replacement Filtration Faucet in Stainless Steel on
February 4, 2014
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answer 1
Asked by
Vadim
Glen Ellyn, IL
Home Improvement Profile: DIYer
February 2, 2015
The problem I had that affected water flow was the drain hose from the faucet got built up with water grime and so the water flow was affected and started destroying my faucet (different model). With this faucet I have a clear drain hose installed so I can see when I need to replace it (just be careful not to damage the ports of the faucet as they are fragile and can break off the faucet).
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answer 2
Asked by
PartsHelpers
Glacier Bay Answers
Home Improvement Profile: Professional
February 6, 2014
Thank you for your question. Although we just service the faucet, we do know that if you have a Filtration System and the filter is old, it can effect the flow to the faucet. We suggest you follow the Filtration System’s Manufacture recommended instructions on when to change the filters for optimum performance from both the system and the faucet.
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