Looking for Answers about Brinkmann Smoke N' Grill 5-Burner Propane Gas Grill with Smoker?

Customer questions and answers for
Brinkmann Smoke N' Grill 5-Burner Propane Gas Grill with Smoker

The Brinkmann Stainless Steel 5-Burner Dual-Fuel Grill offers a variety of cooking options and makes an excellent tool for grilling as well as smoking. The durable stainless steel construction helps provide long-lasting use, while the 50,000 BTU cooking system helps provide powerful performance. This versatile grill can be easily converted to natural gas with a conversion kit (sold separately).
Customer questions and answers:
19 Questions
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64 Answers

Customer questions and answers for Brinkmann Smoke N' Grill 5-Burner Propane Gas Grill with Smoker

Question

what is the conversion kit this says it requires?

Asked by
Betty L
Saint Cloud,FL
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
December 1, 2012
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answer 1
Asked by
BrinkmannSupport
December 4, 2012
The conversion kit for this unit is item number 812-8003-S. The item is sold through Home Depot under sku number 653-202.

Thank You
Brinkmann
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answer 2
Asked by
markinri
Rhode Island
April 1, 2013
This grill can easily be converted to natural gas with a conversion kit (sold separately). Model # 812-8003-S
 
Products related to my answer
Natural Gas Conversion Hose Kit
2.2 out of 5(14)
 
 
 
 
 
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answer 3
Asked by
Bestrodg
Watsonville, CA
April 30, 2013
coversion kit is for natural gas from propain
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answer 4
Asked by
John
Cameron, NC 28326, USA
May 11, 2013
I didnt need a conversion kit to use regualr propane but there is a conversion kit required if you want to use natural gas
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answer 5
Asked by
BCorp
New Hampshire
December 3, 2012
I assume when you mention conversion kit? You are referring to the natural gas unit? Chances are you will Not need per your question. If so though, Can't say I use, but do know web site (HDepot) shows a model # for such. If unavailable, I'm sure you could get one from Brinkman site or other..
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answer 6
Asked by
jaybird35
Waterville, MN 56096, USA
March 17, 2013
that's only for natural gas, don't need it for lp.
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Question

Does this unit have a separate smoker compartment or place to put the wood?

Asked by
Bill
Mesa Az
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
March 25, 2012
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answer 1
Asked by
sid11
May 5, 2012
Yes it does, but do not leave it unattended. When the water evaporates (15 minutes tops) the wood will burn and so will your meat.
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answer 2
Asked by
BrinkmannSupport
March 26, 2012
To add wood chips before cooking, simply fill the wood
chip/water pan with your choice of flavoring hardwood chips.
The amount and type of wood you use is entirely up to you. One
full pan is typically enough for several hours of smoking. Once
the pan is filled, set the pan in the smoker and cover with lid.
To add wood chips while cooking, we recommend using tongs or
long handled pliers to remove the pan lid and to place the pieces
into the wood chip pan without removing the pan. It is not
recommended to remove the wood chip/water pan while the
smoker is in operation.

Cooking Tips – Flavoring wood:

• Small wood chips work best inside the wood chip box.
• Use dry hardwoods such as hickory, pecan, apple, cherry, or mesquite.
• Most fruit or nut tree woods produce excellent smoke flavoring.
• Do not use resinous woods such as pine or plywood. These usually produce unpleasant flavoring.
• Let your taste be your guide – experiment with different types and quantities of wood chunks, chips, or sticks. You can even mix woods.
• To produce more smoke and to prevent fast burning, pre-soak the wood chips in a separate bowl of water for at least 20 minutes, or wrap the chips in perforated aluminum foil.
• Most smoke flavoring occurs within the first hour of cooking. Adding wood chips after the first hour is typically not necessary unless extra smoke flavoring is desired.
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answer 3
Asked by
HappyCustomer
New York
April 11, 2012
The smoker compartment is in the left bottom door. The smoker is sub par at best, needs constant monitoring as the burner goes out randomly.
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answer 4
Asked by
markinri
Rhode Island
April 1, 2013
Yes, the Lower Left door opens into a self contained smoker box. It looks like an oven unit with a pan on the bottom to put wood and water.
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answer 5
Asked by
Amanda
Pa
March 28, 2012
Yes. It's build right into the grill. It's below the grill. Inside it has a tray to pull out. You put the wood chips in the one compartment and water in the other. I am a female user.... it's very easy!
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Question

What does "dual" mean? How can you use propane some of the time and natural gas some of the time?

Asked by
John
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
June 5, 2012
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Answers
answer 1
Asked by
markinri
Rhode Island
April 1, 2013
"Dual" means you can either use it as a "Propane" grill right out of the box or, you can convert the "Burners" to Natural gas by using the conversion kit. You cannot use it with both fuels though. Depending on which fuel you want to use, Natural Gas or Propane, the burners would need to be converted back and forth for each fuel.
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answer 2
Asked by
BrinkmannSupport
June 6, 2012
It means that all orifices of the grill, except rotisserie, are double orifices type (LP gas and natural
gas).You only remove the LP gas orifice tip when converting the unit over to natural gas.The conversion kit is sold online and at your local HD store under sku number 653-202.
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answer 3
Asked by
RicH8naf
Bumpass, VA, USA
June 13, 2012
You can switch between the two different types of fuels. Some people just use the small propane tanks, others might connect their grill to a line that connects to the house. Natural gas is what you get when you live in the city. Propane is the large tank in the yard or the small one that is under the grill.
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answer 4
Asked by
scottb
San Diego, CA, USA
September 24, 2012
dual means it has two options for fuel natural gas or propane. natural gas needs an additional item
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answer 5
Asked by
jaybird35
Waterville, MN 56096, USA
March 17, 2013
you can use either one, but not at the same time. either use tanks of lp or hook it up to the natural gas from the house.
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Question

how do you keep the smoker lit?

Asked by
po
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
August 5, 2012
I have tried twice to use the smoker and cannot keep it lit!
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Answers
answer 1
Asked by
markinri
Rhode Island
April 1, 2013
LIGHTING THE SMOKER:
1. Open door before lighting smoker burner.
2. Make sure control knob is in the "OFF" position.
3. Push and turn smoker burner control knob to the "HIGH" position.
4. Press the electronic igniter on the main control panel and hold
for 3–5 seconds to light burner.
5. Once burner is lit, continue to push and hold control knob for 30
seconds.
6. If ignition does NOT occur in 5 seconds, turn control knob to "OFF",
wait 5 minutes to allow gas to dissipate and repeat lighting
procedure.
7. To turn off, turn control knob clockwise until it locks in the "OFF"
position.
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answer 2
Asked by
BrinkmannSupport
August 6, 2012
The smoker burner should light when the burner valve is turned to High, pushed in as far as possible, and the electronic ignition button is pushed.

It takes about 15-30 seconds for the flame on the smoker burner to heat up the thermocouple (which will keep the flame burning once you stop pushing in on the burner valve).

If the smoker burner still does not stay lit, then please contact Brinkmann's customer service at 1-800-527-0717 for further assistance.
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answer 3
Asked by
Ih8thisgrill
August 7, 2012
had to replace the thermocouple...original wouldn't let burner stay lit...it is a PAIN replacing it though
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answer 4
Asked by
jasons
Miami, FL, USA
October 6, 2012
The smoker worked for me first time no issues. Move the smoker gas knob to high, press in on that knob and while pressed in, press the igniter until it lights on. Continue to hold the knob in for 30 seconds (worked for me at 20 seconds) and then let go. You should have a constant flame after that and adjust heat as appropriate.
User submitted photo
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answer 5
Asked by
jaybird35
Waterville, MN 56096, USA
March 17, 2013
make sure when you turn it on and light it, you have to keep holding the knob in for about 20 seconds, then let go of the knob. (turn it to high/light and push in on the knob at the same time, keep holding in for 20 sec after it lights) if it still does not stay lit you may need to replace the thermocoupler.
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Question

Does it come with a propane gas fuel gauge or can I purchase an assessory for it?

Asked by
Shakka
Vermont
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
August 25, 2012
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Answers
answer 1
Asked by
markinri
Rhode Island
April 1, 2013
No, it does not come with a Propane Fuel Gauge. Below is a Brinkmann gauge available through Home Depot.
 
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answer 2
Asked by
John
Cameron, NC 28326, USA
May 11, 2013
it does not come with a propane gas fuel gauge and i am not sure if that is available as an accessory.
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answer 3
Asked by
BrinkmannSupport
August 27, 2012
We offer a Propane Tank Gauge as an accessory. This item can be purchased online through Home Depot. It is under sku number 330-544 and the part number is 812-9220-S.
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answer 4
Asked by
jasons
Miami, FL, USA
October 6, 2012
I believe you can add these as add-on's after. It does not come with one.
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answer 5
Asked by
jaybird35
Waterville, MN 56096, USA
March 17, 2013
No, you have to buy that as an assessory
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Question

Does this come with the rotisserie accessory? If not, is this available at Home Depot?

Asked by
Jackson
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
March 25, 2012
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Answers
answer 1
Asked by
BrinkmannSupport
March 26, 2012
The rotisserie kit is sold seperately and can be purchased online or at your local HD store.

Item# 812-7103-S sKU# 982-473
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answer 2
Asked by
markinri
Rhode Island
April 1, 2013
No it does not come with the actual Rotisserie although it comes with the rotisserie burner and mounting holes to mount a rotisserie. Rotisserie is listed below.
 
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answer 3
Asked by
reggiej81
Oswego, IL, USA
March 28, 2012
It does not come with a rotisserie accessory, but you can buy it separately at Home Depot. I think it runs about $50. However, you will need an electrical outlet nearby for that rotisserie accessory to work.
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answer 4
Asked by
Amanda
Pa
March 28, 2012
No it does not come with the rotisserie accessory. It is aval. at Home Depot for about $50 I do believe is the price. (I was looking into buying it but have not purchased it yet)
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Question

I plan to use this grill with natural natural gas

Asked by
ezduzit
lubbock
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
May 19, 2012
Says needs conversion kit . . . is this simple to make conversion or would I need an expert?. The store says they cannot do it
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Answers
answer 1
Asked by
markinri
Rhode Island
April 1, 2013
The Natural Conversion kit is fairly easy to install. Basically, you remove all the burner knobs and install "Stoppers" on each valve stem. Then re-install knobs. Then you remove propane nozzles at the end of each fuel valve , including smoker and rotisserie burner, remove propane regulator hose and install new Natural Gas Hose. The only other thing you will need is a "Natural Gas Line" from the house which will accept the "Natural Gas Conversion Kit Hose".
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answer 2
Asked by
BrinkmannSupport
May 21, 2012
The conversion kit comes with a manual that will guide you step by step on changing your grill over to NG.
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answer 3
Asked by
william
Waukesha, WI, USA
May 29, 2012
manual not writen well / dont go to brinkmann for help
HD will give you better help .
BILL
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answer 4
Asked by
jaybird35
Waterville, MN 56096, USA
March 17, 2013
you just have to change a hose, hook it up and check for leaks. if you aren't comfortable with it i would have a plumber do it because it it leaks it could light the gas and explode. if you do Diy then yes, if not may be better for someone else to hook up.
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Question

What are the inside dimensions of the smoker?

Asked by
Concerned
Michigan
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
March 5, 2013
Looking to smoke a 18 lb. turkey, Will it fit?
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Answers
answer 1
Asked by
BrinkmannSupport
March 6, 2013
The inside dimensions of the smoker are:

12 ½ inches left to right
14 inches front to back
20 inches high

The burner and water pan / wood ship pan takes up some of the space at the bottom.

An 18 lb turkey will fit.

Thank You
Brinkmann
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answer 2
Asked by
John
Cameron, NC 28326, USA
May 11, 2013
inside dimensions:

12.5 inches wide
14 inches deep
20 inches tall
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answer 3
Asked by
chuck
herndon va
March 5, 2013
the inside is 14 inches deep , 12 inches wide and 22 inches tall. it has two removable / adjustable racks. I have only smoked ribs in the smoker ( cut them in half ). so if your turkey is longer than 14 inches it won't fit.
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answer 4
Asked by
chrischris81
Delaware, USA
May 5, 2013
No, not that big, try a roaster chicken instead.
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Question

why this item does not qualify for free shipping,,not everyone has a pickup or van ????

Asked by
EH
EH
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
December 1, 2011
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answer 1
December 5, 2011
Hello Valued Customer,
Thanks for your question and interest in this item. Due to weight and product dimensions this Item requires shipping via LTL freight delivery and will most times not qualify for the free shipping option. Items delivered via freight truck are curbside delivery, meaning it is your responsibility to move the product from the curbside to your desired location. No steps included. Delivery in the continental U.S. within 2-6 business days, in addition to order processing time, which varies by product. We do apologize for the inconvenience.
I hope this helps! If you have any additional questions or need assistance placing an online order, please contact our Online Customer Service department at 800-430-3376.
Thanks!
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answer 2
Asked by
BrinkmannSupport
December 5, 2011
Please contact Customer Care at 1-800-430-3376 so that a representative can go over the details in regards to your inquiry per this particular item.

Thank You
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answer 3
Asked by
Amanda
Pa
March 28, 2012
A lot of items like this do not usually qualify for free shipping due to the fact of the size and/or weight of the item. :-( I hope you can maybe find someone you know or maybe even work with that does have a vehicle that can haul it for you. It's a wonderful grill to have! Best of luck!
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Question

how do i get a replacement manual?

Asked by
Underdog
LA
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
January 29, 2012
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answer 1
Asked by
BrinkmannSupport
January 30, 2012
A manual can be obtain by going to brinkmann.net and clicking on the Customer Service tab. It will give a drop down selection and you will see one for owners manuals.
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answer 2
Asked by
markinri
Rhode Island
April 1, 2013
You can download it at the Home Depot site, (listed below), or go to www.brinkmann.net to get the manual.
 
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answer 3
Asked by
NikNik
May 28, 2012
Download one from the reviews page, at the end.
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Question

When you convert it to Natural Gas does the smoker also convert to Natural gas?

Asked by
buck
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
March 31, 2012
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answer 1
Asked by
HappyCustomer
New York
April 11, 2012
Yes it does, it changes the entire grill over to Natural gas eliminating the need for propane all togethor.
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answer 2
Asked by
markinri
Rhode Island
April 1, 2013
Yes, Every burner gets converted, including side burner, rotisserie burner, main burners and smoker.
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answer 3
Asked by
BrinkmannSupport
April 2, 2012
The smoker part of the unit does convert into natural gas by just removing the lp orfice tip from the gas supply line.
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Question

Cani use the smoker just to keep the food warm?

Asked by
Rookie
Ny
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
June 3, 2012
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answer 1
Asked by
BrinkmannSupport
June 4, 2012
Yes, the smoker can be used to keep the food warm.
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answer 2
Asked by
jasons
Miami, FL, USA
October 6, 2012
I can't see why not. It has smoke and bake as temperature ranges. I'm sure if you kept it at a minimum it would work fine for that. Say 100 degrees or so.
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answer 3
Asked by
jaybird35
Waterville, MN 56096, USA
March 17, 2013
i don't see way not, just take the smoke tray out. It seems like you could use it as an oven, heats from 200 to 500 degrees
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Question

Packaging Dimensions

Asked by
onfire
Dallas
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
August 6, 2012
Can anyone provide me with the actual box dimensions (packaged). Im trying to see if I can fit it in my car. Thanks!
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answer 1
Asked by
Bestrodg
Watsonville, CA
April 30, 2013
Good luck too big for car, pick up only
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answer 2
Asked by
BrinkmannSupport
August 6, 2012
The box dimensions are the following:

Case Height 49.41 inches
Case Width 28.35 inches
Case Length 36.61 inches
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answer 3
Asked by
jaybird35
Waterville, MN 56096, USA
March 17, 2013
don't have the measurements but it bearly fit in the back of my 01 durango, had to fold down both rows of seats. i know its 4 feet tall(in the box) guessing 2 1/2 deep and 3-31/2 wide.
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Question

damper control and wood water pans

Asked by
buck16on
Ohio
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
April 28, 2012
It appears the smoker exhaust is missing a damper control cover; is one available? The water and wood pans capacity are too small for longterm smoking. Are there larger capacity pans available?
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answer 1
Asked by
BrinkmannSupport
April 30, 2012
The opening in the back of the smoker is for venting / keeping the smoker temperatures low enough for good smoking (200-250 degrees). It is not meant to be closed. The water and wood pans are the only ones available for this unit at this time.
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answer 2
Asked by
Cadiackid
Seattle, WA, USA
May 20, 2012
Make your own damper.... it seriuosly needs one.
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Question

what is the shipping boxed size and shipping weight?

Asked by
freddy
Aventura, FL
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
June 16, 2012
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answer 1
Asked by
BrinkmannSupport
June 18, 2012
The following are the dimensions of the box and the weight is 196 pounds.

Case Height 49.410 inches
Case Width 28.350 inches
Case Length 36.610 inches
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answer 2
Asked by
jaybird35
Waterville, MN 56096, USA
March 17, 2013
about 4'h x 2 1/2'd x 3 1/2'w and i guess 100to150lbs
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Question

Can you put this grill along with granite counter without using the bottom storage? Like stove top

Asked by
Susie
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
June 26, 2012
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answer 1
Asked by
BrinkmannSupport
June 27, 2012
The grill has been tested and certified as a complete grill. Once people disassemble, modify, etc. the product, it is difficult for us to recommend what should be done for their particular application. This grill was not certified for use as a "drop in" grill in a homemade installation.

In general, the grill needs venting for air flow for proper combustion and for cooling of the valves, hoses, fittings, etc. Also, the grill can run very hot and you need to be concerned with distance to combustibles, etc.
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answer 2
Asked by
jaybird35
Waterville, MN 56096, USA
March 17, 2013
No, the bottom cabinet is the smoker, it wouldn't work well like that.
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Question

i want to smoke a 12lb turkey how long does it take to smoke it and what is the best wood chips to use for a turkey

Asked by
becki137
san diego
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
November 18, 2012
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answer 1
Asked by
BrinkmannSupport
November 19, 2012
It will probably take about 4-5 hours. Everyone has their own idea on what wood chips work the best. Some people like fruit woods (apple, etc.) for chicken or turkey. Be sure to keep water in the water pan at all times. You will probably have to add water several times over the course of smoking the turkey.
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answer 2
Asked by
jaybird35
Waterville, MN 56096, USA
March 17, 2013
not sure on the time. i recommend a wireless thermometer to put in the meat and you know exactly where you are and never have over cooked and dried out meat. i use one on everything i smoke. they range from $22 to $60. i have a cheaper one and works awsome.
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Question

5 burner smoke'n grill smoker burner won't stay lit. Followed instructions to light with no success.

Asked by
Steve
THomson Illinois
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
June 16, 2013
Ran burner the day I got itfor about 15 or 20 min per grill instructions. Grill was assembled by Home Depot store.
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answer 1
Asked by
BrinkmannSupport
June 17, 2013
Please contact our customer service department at 1-800-527-0717 for assistance with your inquiry.

Thank You
Brinkmann
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answer 2
Asked by
r0ckman20
Fargo, ND
June 17, 2013
I have this same grill and have had no issues lighting. Here are a few things to check:

1) is the main valve on the tank on? Can you hear/smell gas when you turn the burner on?
2) Do you hear clicking and see a spark when pushing the igniter?
3) Are you low on propane? If my tank is low, I may be able to get one burner lit, but then it goes out as I light the other burners.
4) If it is windy, I have had the burners blow out on me before. Rare, but I have had it happen.
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Question

how do you controll the temperature at 300 degrees

Asked by
notgerman
about Smoke N' Grill 5-Burner Propane Gas Grill with Smoker on
May 27, 2013
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answer 1
Asked by
BrinkmannSupport
May 28, 2013
If you are referring to letting more heat out of the smoker box then the cover in the back can be removed. It is held by a few screws and that will decrease the temperature in the smoker chamber.

Thank You
Brinkmann
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