Looking for Answers about GE Adora 28.5 cu. ft. French Door Refrigerator in Stainless Steel?

Hello Lola,

This is Donna from GE and I will be happy to assist you with your question on the GE Adora 28.5 cu. ft. French Door Refrigerator model DFSS9VKBSS.

Following are the specifications on the refrigerator.

Fresh Food Capacity: 19.7
Freezer Capacity: 8.8

Overall Depth: 35.625"
Depth Without Handle: 32.875"

Overall Height: 70.0"
Height to Top of Case: 68.5"

Overall Width: 35.75"

Back Air Clearances: 1.0 "
Side Air Clearances: 0.125"
Top Air Clearances: 1.0 "

I hope this helps. Thank you for considering the GE Adora refrigerator!

Hi, Cliff. This is Cindy from GE and I'll be happy to help you with this. The water for both the ice cubes and the water dispenser is filtered, so no need to be concerned about that. Thanks for your inquiry - we appreciate your interest in our appliances!

Hello,

This is Donna from GE and I will be happy to assist you with your question on the GE Adora French Door Refrigerator model # DFSS9VKBSS.

Profile brand are the GE Top of the Line models. The GE Adora series of appliances offers up-to-date technology and great quality while providing you with exceptional value. This complete suite of appliances offers the best features from GE Profile™, at values you can only get in the GE line.

The Adora line is only available at The Home Depot. There may be some cosmetic differences.

I hope this helps!

Hello Ann,

Thank you for your inquiry on the GE refrigerator model DFSS9VKSS. I will be happy to help!

This French Door model is made Internationally. Manufacturing facilities can and do change from time to time because GE continues to seek the most efficient manufacturing processes available. We make products all over the world for a world marketplace."

The rating plate on the refrigeator will provide the actually country of origin.

Thank you for considering GE!

Hello,

This is Donna with ith GE and I will be happy to help you with your question on the GE Adora French Door Refrigerator in Stainless Steel model # DFSS9VKBSS.

This is is beautiful refrigerator. Stainless steel is not smudge or finderprint proof. It does involve more maintenance. There is not a special coating on it.

You may want to consider a model with the CleanSteel finish. CleanSteelTM is a laminate vinyl with the look of stainless, but without the fingerprints. Magnets stick to CleanSteel.

I hope this helps. Thank you for considering GE!

Hello Joe,

This is Donna with GE and I will be happy to help you with your question ont he GE Adora 28.5 cu. ft. French Door Refrigerator model # DFSS9VKBSS.

GE has not had complaints on noise from the icemaker but everyone will hear soun differently.
Do to the location of the icemaker, it may possibly be more noticable.

Please be assured that GE has established high standards in appliance quality.

Should you have additonal questions, please let us know.

Hello Taffy,

This is Donna with GE and I will be happy to help you with your quesiton on the GE Adora 28.5 cu. ft. French Door Refrigerator model # DFSS9VKBSS.

No, this will not fit. The overall height of the refrigerator is 70.0". There is an additional 1.0" needed for air clearance and leveling.

Should you have additional questions, please let us know.

Hello Hana,

This is Donna with GE and I will be happy to help you with the GE Adora 28.5 cu. ft. French Door Refrigerator model # DFSS9VKBSS

Egg bins have not been supplied for some time in GE refrigerators. They are available as an option. These bins can be placed on a refrigerator shelf, on a door shelf or in the freezer. There are currently two types of bins.
* A 14 1/2" x 4 1/4" rectangular bin. This type does not have individual cups for each egg, so it can be used to store other items. When storing eggs, place the egg carton in the bin with the eggs still inside. This will allow you to stack 2 cartons in the bin. The part number for this item is WR32X1560.
* A 14 1/2" x 4 1/4" rectangular bin models. It will also hold two dozen eggs, but it has twelve individual cups to hold eggs. The second dozen may be placed directly on the first. The part number for this item is WR32X1435.

Refrigerators with the dual overhead evaporator systems function differently than conventional refrigerators:
* The evaporator in a conventional refrigerator cools the freezer, then vents the freezer air into the fresh food compartment. Cold fresh food air comes directly from the freezer.

* With the overhead evaporator system, the cold air is generated by the evaporator located above the freezer and fresh food compartments. This allows the air to be vented into the freezer and fresh food compartments separately eliminating shared air.

Benefits the overhead evaporator system:
* Eliminating shared air protects food from odor/flavor transference.
* Air in the fresh food compartment retains necessary moisture.
* Fewer defrost cycles are needed- the freezer operates more efficiently and frozen foods retain their quality longer.
* The overhead evaporator frees up additional freezer space.

I hope this helps!

Hello Liz,

This is Donna with GE and I will be happy to help you with your question ont he GE Adora 28.5 cu. ft. French Door Refrigerator in Stainless Steel Model # DFSS9VKBSS.

This is a beautiful refrigerator. Yes, this refrigerator is Energy Star qualified.

It offers some wonderful features such as the following.

* Two-level SlideN Store system - Get instant access to frozen foods in large and extra-large drawers. Freezer drawers slide easily for quick loading and unloading.

* ClimateKeeper system with dual evaporators - Separate evaporators create the ideal environments to maintain fresh and frozen foods.

* LED Lighting - Find exactly what you’ve been looking for under crisp, clear lighting

I hope this helps. Thank you for considering GE!

Hello,
This is Alison from GE. I am happy to assist you.

Unfortunately, model number DFSS9VKBSS will not fit through an opening that is 32 inches and the delivery agents will not disassemble or remove the door on the product for delivery.

Please let us know if you have any further questions or concerns.

Hello,
This is Alison from GE. I am happy to assist you.

Model number DFSS9VKBSS has a gray case. The sides on this unit will be gray.

Please let us know if you have any further questions or concerns. We are always glad to be of assistance.

Hello Cindy,

Thank you for you interest in GE refrigerators.

Adora: The GE Adora series of appliances offers up-to-date technology and great quality while providing you with exceptional value. Adora models are only available at The Home Depot. This complete suite of appliances offers the best features from GE Profile™, at values you can only get in the GE line. This exclusive series of appliances offers a complete suite that meets all of your kitchen needs.

Profile: GE Profile appliances offer the best in contemporary design matched with the latest kitchen technologies. Every appliance displays a sleek, cosmopolitan and modern look that matches your every last taste in the kitchen and home. Profile are the top of the line models and sold through all GE retailers.

Thank you for choosing GE!

Donna

Hello Albert,

Thank you for your inquiry on the GE Adora 28.5 cu. ft. French Door Refrigerator in Stainless Steel Model # DFSS9VKBSS. My name is Donna and I am happy to help.

This is a gorgeous refrigerator. Following are the external dimensions.

Overall Depth: 35.625"
Overall Height: 70.0"
Overall Width: 35.75"

Back Air Clearances: 1.0"
Side Air Clearances: 0.125"
Top Air Clearances: 1.0"

I hope this is helpful. Thank you for considering GE!

Hello Cindy,

This is Donna with GE and I will be happy to help you with your quesiton on the GE Adora 28.5 cu. ft. French Door Refrigerator in Stainless Steel Model # DFSS9VKBS.

This is a beautiful The doors are slightly curved at the corners to provide a softer look. Hinges are lower to allow for easy door opening within the case - no need to allow for extra space.

I hope this helps. Thank you for considering GE!

Hello James,

Thank you for your interest in the GE Adora 28.5 cu. ft. French Door Refrigerator in Stainless Steel Model # DFSS9VKBSS. This is a beautifiul refrigerator.

Crescent shape ice cubes are all this is currently available. This is an industry standard.

Donna with GE

Hello MJ,

Thank you for your inquiry on the GE Adora 28.5 cu. ft. French Door Refrigerator in Stainless Steel model # DFSS9VKBSS.

Yes, this model is only available with a Gray side case. The only Bottom Mount French door model with Stainless Steel sides is the GE Cafe model CFSP5RKBSS.

Thnak you for considering GE!

Donna with GE

Hello,
This is Alison from GE. I am sorry you are experiencing this issue with the icemaker on your GE refrigerator. I am happy to assist you.

If the icemaker is not dispensing ice, please review the following:

Dispensing regular ice cubes requires energizing a lever behind the ice bucket to open a flap and allow whole cubes to come out. If an ice cube gets behind the ice bucket this can prevent the lever from working.

If no ice cubes are behind the bucket, try to dispenser ice with the bucket removed and the door shut and listen for a loud snapping noise of solenoid. If no snap, service will be needed. If you hear a snap then the solenoid is working - the only other possibility is ice frozen in bucket.

Possible moisture/frost could have formed behind the freezer wall on the auger motor. Set the dispenser for cubed ice. Take a glass and push in on the cradle and hold in for 30-60 seconds. This will allow the motor to run to create some heat to melt the moisture/frost. If it doesn't dispense after 1 minute, then service would be required.

Frozen ice in the bucket can cause crushed cubes only or no ice at all to dispense. The bucket can be removed and rinsed with warm water. If condition re-appears icemaker may be leaking or overfilling.

Remember the dispenser will not operate unless the door is closed.

If the door is closed but mis-aligned, the door interlock switch will not activate and no ice will be dispensed. Make sure the door is aligned properly. Also make sure the door switch is working and not sticking. Push in on the switch and make sure the plunger works freely. If not, it may need to be replaced.

If the above suggestions do not resolve this issue, I recommend taking advantage of your warranty since your refrigerator is in the initial one year warranty.

Please click on the link below to schedule warranty service.

http://genet.geappliances.com/ServiceNet/Dispatcher?REQUEST=CONSUMERFIRSTREQUEST&JSPID=SCHEDULE

Let us know if you have any further questions or concerns. We are always glad to be of assistance

Hello Nicole,

Thank you for choosing the GE Adora refrigerator.

The normal operation of your refrigerator will cause some sound. The following list contains sounds that are normal.

* A Chirping/barking/woof/howl sound can sometimes be heard as the damper door opens/closes.
* A change in fan speed as the refrigerator responds to changes in temperature due to door opening.
* A clicking/tic toc noise can be heard when the defrost timer switches on and off.
* A click can be heard when the temperature control unit turns the unit on and off.
* A boiling, gurgling, or knocking sound can be heard when the unit is running. This is caused by the circulation of refrigerant.
* Gurgling sound in the door. This sound can be heard just after the door is closed because of the water in drain tube trap area. It can last several seconds.
* A drip may be heard when defrost water is dripping into the pan beneath the refrigerator.
* The icemaker will make a loud noise when cubes are dropped into the bucket.
* A hum or click can be heard when the icemaker fills with water. This sound may be heard once or multiple times.
* A cracking or popping sound can be heard when evaporator coils on Top Mount No Frost models are cooling after defrost.
* Buzzing noises can be heard after getting water from the door dispenser. The noise should not last longer than 7 seconds.
* A snapping sound will be heard about 4 seconds after removing a glass from a dispenser. This is the sound of the dispenser chute closing.
* A clicking noise may be heard after a power shortage. This stems from the compressor trying to re-start itself. The noise could last for 3 to 5 minutes.
* A hissing, sizzling, buzzing, or arching noise may be heard on self-defrost models. This is produced when water drips on defrost heaters.

I hope this helps!

Donna with GE

Hello Dave H.

Thank you for choosing the GE French door Adora refrigerator. This is Donna with GE and I am happy to address your concerns.

Allow about 24 hours for the unit to cool down and stabilize after initial installation. Make sure that both the refrigerator and freezer contain a reasonable food load. Closed containers of water, food or non-perishables will help to stabilize the temperature. This is because the items in the refrigerator absorb the cold, and actually work to help the refrigerator maintain a steady temperature,

If the the controls have been set properly for 24 hours but the unit is still warm, you may need to schedule service.
Please see the link below for scheduling warranty service if needed.

http://genet.geappliances.com/ServiceNet/Dispatcher?REQUEST=CONSUMERFIRSTREQUEST&JSPID=SCHEDULE

Hello,

This is Donna with GE and I am sorry to hear about this issue with your handle on the French door refrigerator.

I recommend having it checked by an authorized GE service technician. Please see the link below for scheduling service.

http://genet.geappliances.com/ServiceNet/Dispatcher?REQUEST=CONSUMERFIRSTREQUEST&JSPID=SCHEDULE