Looking for Answers about Brinkmann Vertex Sear 6-Burner Dual Fuel Gas Grill?

Customer questions and answers for
Vertex Sear 6-Burner Dual Fuel Gas Grill

Grill for the whole family with this Brinkmann Stainless Steel 6-Burner Gas Grill that offers an expansive 809 sq. in. cooking space for preparing large meals. The integrated rotisserie system and sear burner let you utilize multiple cooking methods at once, while the lighted cooking area lets you keep grilling your favorite foods well after dark.
Customer questions and answers:
43 Questions
 | 
75 Answers
Overall rating:
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Customer questions and answers for Brinkmann Vertex Sear 6-Burner Dual Fuel Gas Grill

Question

Grill # 810-3885-s is out of stock in all local stores. Can I buy it site to store or what are my options

Asked by
James R
Omaha
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
January 2, 2012
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answer 1
Asked by
BrinkmannSupport
January 4, 2012
The grill should be available by late February.
0points
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Question

Is this grill convertible to natural gas?

Asked by
Anthony T
Union Beach NJ
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
January 8, 2012
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answer 1
Asked by
BrinkmannSupport
January 10, 2012
This grill is able to be converted over to natural gas and the conversion kit is sold at Home Depot.
+4points
4out of 4found this answer helpful.
answer 2
Asked by
Diane
Nevada, USA
October 30, 2012
Yes, but you have to buy the conversion kit. No easy if you are not handy.
0points
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Question

what exactly is the vertex sear portion of the grill-is this just additional space or special intensity?

Asked by
home depot employee
lovejoy
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
January 18, 2012
-1point
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answer 1
Asked by
BrinkmannSupport
January 19, 2012
The Vertex burner is a special top mounted burner that allows you to cook “top down”. This works good for meat, fish, etc.

The burner is mounted above an adjustable food grate so the food can be moved up / down to help control the cooking temperature.
+3points
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Question

How do you cook with the The Vertex burner, I just bought one and there is no instruction that comes with it?

Asked by
Gil
Lakeland FL
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
January 21, 2012
If you spend good money for your product there should be a guide book or at least a web site providing info/guidance on how to use it.
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answer 1
Asked by
BrinkmannSupport
January 23, 2012
The Vertex burner is a special top mounted burner that allows you to cook “top down”. This works good for meat, fish, etc.

The burner is mounted above an adjustable food grate so the food can be moved up / down to help control the cooking temperature.
-2points
4out of 10found this answer helpful.
Question

How many hours of continuous use do the 2 DD Batteries provide to the rotisserie unit ?

Asked by
Manny
Maryland
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
January 29, 2012
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answer 1
Asked by
BrinkmannSupport
January 30, 2012
Approximately 40 hours when using alkaline batteries.
+7points
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Question

I just bought one of these grills. Is the sear burner supposed the sear the food? Or just cook the food?

Asked by
Griller
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
January 29, 2012
If it is supposed to sear the meat, how do I use it? I bought this grill b/c it had a SEAR burner. which is what I wanted. not just additional cooking space. But it does not seem to sear. What am I doing wrong?
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Answers
answer 1
Asked by
BrinkmannSupport
January 30, 2012
The Vertex burner is a special top mounted burner that allows you to cook “top down”. This works good for meat, fish, etc.

The burner is mounted above an adjustable food grate so the food can be moved up / down to help control the cooking temperature.
-2points
1out of 4found this answer helpful.
Question

So the "vertex sear" does not sear? It only cooks from top down?

Asked by
Griller
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
January 31, 2012
+2points
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Answers
answer 1
Asked by
BrinkmannSupport
February 2, 2012
It cooks from the top down similar to the burners used in good steak houses like Ruth Chris and Morton’s. The burner heats special heat plates very hot and this heat is radiated downward to the meat. This type of heat will sear the meat surface and also penetrate the meat because of the infrared wavelength.

This type of burner can develop very high grilling temperatures. Since the meat is under the burner, the grease drips downward (away from the burner) and is very unlikely to catch fire / flare up / etc.
+15points
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answer 2
Asked by
Brian
Arnold, MO, USA
February 18, 2012
I have no idea I have yet to get the actual recommended method to use this feature. I tried it and it didnt seem to sear at all however I am not sure im using it properly.
-1point
0out of 1found this answer helpful.
Question

can you buy a slide out tank holder for this grill

Asked by
Bonnie
johnson city, ny
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
February 27, 2012
can you buy a slide out tank holder for this grill
Brinkmann Vertex Sear 6-Burner Gas Grill
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answer 1
Asked by
BrinkmannSupport
February 28, 2012
The unit's design is CSA approved and can not be modified. Any modifactions will void all warranty on the product.
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Question

size of the box that the BBQ comes in?

Asked by
John
Pembrooke Park
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
March 12, 2012
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answer 1
Asked by
BrinkmannSupport
March 12, 2012
Dimensions on packaging are 51"H X 29" W X 42"L
+2points
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Question

Am I able to switch out the cast iron grates for stainless steel?

Asked by
Jason
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
March 15, 2012
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answer 1
Asked by
BrinkmannSupport
March 19, 2012
You can only use and obtain the original grates for this unit.
+2points
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Question

what are the exact dimensions of the grill?

Asked by
Tye
Denver
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
March 25, 2012
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answer 1
Asked by
BrinkmannSupport
March 26, 2012
The following are the set up dimensions for this grill:

Assembled Depth (in.) : 25.39
Assembled Height (in.) : 49.21
Assembled Width (in.) : 69.45
+1point
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Question

Is thier a sorce for searing instructions.

Asked by
rol
south carolina
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
April 3, 2012
Such as how long to pre heat? What distance from burner to stake for rare, medium ect..Same questions for other types of meat.
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answer 1
Asked by
BrinkmannSupport
April 4, 2012
It cooks from the top down similar to the burners used in good steak houses like Ruth Chris and Morton’s. The burner heats special heat plates very hot and this heat is radiated downward to the meat. This type of heat will sear the meat surface and also penetrate the meat because of the infrared wave length. This type of burner can develop very high grilling temperatures.
-5points
1out of 7found this answer helpful.
answer 2
Asked by
mabeesha
Amherst, NH
April 23, 2013
I preheat for about 5-8 minutes. It depends on the cut of meat you are using, fattier cuts will tend to flare up and get charred faster than leaner cuts so that you have to adjust distance from searer. Early on I used it for searing meat only to find the regular grill bottom does a great job and was easier to maneuver larger cuts. Now, I generally only use sear to melt cheese on something.
0points
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Question

The left pull down light is extremely dim while the right is bright. How do I fix this?

Asked by
Jason
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
April 3, 2012
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answer 1
Asked by
BrinkmannSupport
April 4, 2012
Please try a new set of batteries. If the light is still dim then contact HD Customer Care at 1-800-466-3337 to order a replacement part.
+1point
1out of 1found this answer helpful.
Question

is this German Shepherd proof

Asked by
Sirius
Arizona
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
April 4, 2012
We have a digg that so far has chewed the wires to the old grill. Keep in mind this dog also unplugged out freezer then chewed the cord into pieces. So is there a backing and all wires protected.
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answer 1
Asked by
BrinkmannSupport
April 4, 2012
Please keep your unit isolated properly and away from your pet.
-1point
1out of 3found this answer helpful.
Question

can the rottisserie motor be changed to a 110 electricmotor

Asked by
stan
ala
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
April 4, 2012
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answer 1
Asked by
BrinkmannSupport
April 5, 2012
The 120 volt motor should physically fit on the grill. If you used a 120 volt motor, the motor would have to be turned on / off using the switch built into the motor. The switch on the front control panel will not power a 120 volt motor.
+3points
3out of 3found this answer helpful.
answer 2
Asked by
Snafooo
Orange County, CA, USA
April 7, 2013
Yes. I have a 3v adaptor and it works perfectly. The mounting brackets on the back of the BBQ are standard, so it will also fit other rotisserie motors.
0points
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Question

Does Brinkman make a cover for this Model 810 3885 sc ?

Asked by
Bruce
Las Vegas
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
April 5, 2012
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answer 1
Asked by
BrinkmannSupport
April 6, 2012
The unit takes the 70 inch cover which is item# 812-9093-S. It is available online or at your local HD store under sku#446-907.
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answer 2
Asked by
bellevue123
iowa
April 17, 2012
Yes, it says Brinkman right on the cover.
+1point
1out of 1found this answer helpful.
Question

What size cover should you buy for this grill?

Asked by
Buns
SFO
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
April 5, 2012
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3 answers
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answer 1
Asked by
BrinkmannSupport
April 6, 2012
The unit takes the 70 inch cover which is item# 812-9093-S. It is available online or at your local HD store under sku#446-907.
+1point
1out of 1found this answer helpful.
answer 2
Asked by
bellevue123
iowa
April 17, 2012
I believe it was the 70" cover - its snug but fits.
0points
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answer 3
Asked by
mabeesha
Amherst, NH
April 23, 2013
I bought a 70" and it fits perfectly.
0points
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Question

Is anyone else having problems with the stainless steel rusting and turning colors?

Asked by
bigrod
Brunswick, Ga.
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
April 18, 2012
My wife purchased this grill for me for my birthday and I love it but there is already rust around both of the temp gauges and the stainless is turning colors. We purchased the recommended brinkmann cover and we keep it covered when not in use and it sits under an enclosed carport anyhow.
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Answers
answer 1
Asked by
BrinkmannSupport
April 19, 2012
Please contact Brinkmann's Customer Service at 1-800-527-0717 to go over the details regarding your inquiry.
0points
1out of 2found this answer helpful.
answer 2
Asked by
MJ01
Strawberry plains tn
May 19, 2012
Ours started the first week
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Question

is this model an exclusive for home depot

Asked by
kp
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
April 30, 2012
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answer 1
Asked by
BrinkmannSupport
May 1, 2012
This model is an exclusive for Home Depot only.
+1point
1out of 1found this answer helpful.
answer 2
Asked by
Snafooo
Orange County, CA, USA
April 7, 2013
Yes. I can't even find it on the manufacturer's website to order accessories or parts.
0points
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Question

What grade of Stainless Steel is this product made of? 300 or 400?

Asked by
LP
about Vertex Sear 6-Burner Dual Fuel Gas Grill on
May 20, 2012
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answer 1
Asked by
BrinkmannSupport
May 21, 2012
The grade is 430 on the stainless steel.
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answer 2
Asked by
Kevin
Pasadena, MD, USA
February 3, 2013
430 SS
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