February 16, 2015
This is Michelle with GE and I am happy to help.
GE Topload washers, including this model GTWN2800DWW, will have some water remaining after cycle. However, these models are much less susceptible to odors. There are a number of things that can cause odors in a washer, especially if this is happening on multiple washers in your home. If you haven't done so already, please check the following:
* Make sure the drain standpipe is not too tall, not allowing water to pump out all of the way. See Installation Instructions for details.
* Make sure washer is level, front to back, not allowing the water to pump out all of the way.
* If washer is in a closed, high humidity room, open the lid/door to the washer, and open the door to the room, as much as possible.
Thank you for checking.
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