Looking for Answers about TrafficMaster Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet)?

Customer questions and answers for
TrafficMaster Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet)

Textured 7 mm Laminate Flooring is the most realistic style collection, providing the look and natural textures of hardwood. This product has achieved GREENGUARD Indoor Air Quality Certification and has been tested for more than 10,000 volatile organic compounds, including formaldehyde, to meet these standards. The glueless installation is easy and economical; above grade, on grade and below grade. Embossed laminate styles stimulate upscale looks from traditional to exotic; giving your home a comforting feel with a hardwood look.
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Customer questions and answers for TrafficMaster Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet)

Question

How flat does the subfloor need to be?

Asked by
jon
New Hampshire
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
February 1, 2016
I live in a 200 year old house. Needless to say nothing is flat square or plumb. I'm thinking about installing this product in a second floor bedroom whose floor has a bit of a belly to it. The middle of the floor in this twelve foot wide room is about a half inch lower than the edges.

Will this be a problem?
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answer 1
Asked by
HomeLegend
February 4, 2016
The floor doesn't need to be perfectly level but it needs to be flat. (3/8" over 10')
1/2" over 12' is pushing it but you will be OK.
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Question

Can this be returned to the store if since it was ordered online?

Asked by
Brian
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
January 20, 2016
Can I return this to the store if it doesn't match or I don't use it all.
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answer 1
Asked by
HomeLegend
February 1, 2016
Yes See your local store for more information.
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Question

can this be lain over existing ceramic tile

Asked by
ADM
Maryland
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
January 15, 2016
I have a ceramic tile floor in an ocean front condo, and want to re do the floor, can this be put over the ceramic tile flooring, or should the tile be removed...
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answer 1
Asked by
HomeLegend
January 25, 2016
Laminate can be placed over tile as long as the existing floor is flat and free of loos or broken tiles. Dee grout lines should also be filled to make sure the subfloor is flat.
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answer 2
Asked by
CommunityAnswer
January 27, 2016
Yes, this flooring can be installed over ceramic tile.
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Question

My living room is 22 long 12 ft. Wide. Hallway is 17ft. Long 17ft. Wide 17 inches wide. How many cases would I need ?

Asked by
Patsallen
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
January 4, 2016
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answer 1
Asked by
HomeLegend
January 7, 2016
Brazilian cherry- sq.ft = 24.33
Living room = 22 x 12 = 264 sq.ft
Hallway = 17 x 18.25’ = 310 sq.ft.

Room = 264 divided by 24.33 = 10.8 cases
Hallway = 310 divided by 24.33 = 12.75 cases
TOTAL CASES = 24 cases plus a few extra
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Question

Why the price 12.00 for 24sq foot on ad on deal news and the price is .94 at check out

Asked by
Ed
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
November 29, 2015
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answer 1
Asked by
Sylkie
November 30, 2015
Just bought in store for $12 a box. The 49 cents per sq ft is probably an in-store price only.
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answer 2
Asked by
HomeLegend
December 1, 2015
This product is a special buy and is .94 per sq.ft for an entire pallet. Please contact your nearest Home Depot for any price discrepancies.
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Question

Can you install this flooring over wood flooring? If so, do you still need an underlayment?

Asked by
JK
Atlanta
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
September 25, 2015
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answer 1
Asked by
doubleo
southern illinois
September 27, 2015
yes, you do still need the foam underlayment. comes in 100 sq. ft .rolls
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answer 2
Asked by
HandyBozeman
Bozeman, MT
November 30, 2015
Yes, you can install it over a wood floor without an underlayment, though it might void the warranty. In most cases an underlayment is meant to quiet the floor and in some cases for leveling small imperfections, insulation and a moisture barrier in the case of installing over concrete.

However, in this case, an underlayment isn't necessary. The floor will simply make the same amount of noise when walked on, as it currently does...

BUT, I wouldn't use this product, as it scratches easily and the seams and scratches absorb water, creating permanent rock hard swells.
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Question

Are the sections varying lengths?

Asked by
ANgiel423
Columbus, OH
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
August 25, 2015
Are all of the sections in a case the same length, or are there varying lengths? In other words, how many end cuts can be expected? Every row?
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answer 1
Asked by
CommunityAnswer
August 26, 2015
All the planks are the same length.
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answer 2
Asked by
HomeLegend
August 27, 2015
No, this flooring planks have all the same length.
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Question

can it be used in kitchen and baths

Asked by
assist5228
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
August 24, 2015
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answer 1
August 24, 2015
Hi assist5228,

Laminate flooring may be used in kitchen and baths, however it is very easily damaged by moisture, making it a poor choice as these rooms often have high moisture levels.

Mike
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answer 2
Asked by
doubleo
southern illinois
September 27, 2015
it can be but would not recommend it, water will mess it up. try ALLURE flooring for wet rooms . best stuff i have used in kitchens and baths. HOME DEPOT sells it also. it's made of vinyl and goes together like laminate, or also comes in self sticking pieces.
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Question

Whats the best matching stain for trim to this floor

Asked by
gmart
Chicago,IL
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
July 21, 2015
Bought a few cases of this flooring and in a dilemma on closest wood stain for my trim (plan to sand it down and then stain it again).
Associate a few weeks back when I bought the floor suggested Cognac.
http://www.homedepot.com/p/Varathane-1-qt-3X-Cognac-Premium-Wood-Stain-271150/203946658
Sound reasonable?
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answer 1
Asked by
HomeLegend
July 21, 2015
Please contact our Customer Service Department at 877-630-1800 to find out the best matching stain for this product.
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Question

is it scratch proof ?

Asked by
Wrestling
kent washington
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
July 2, 2015
we have dogs so will they mark up the product
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answer 1
Asked by
CommunityAnswer
July 3, 2015
This product is not scratch resistant.
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answer 2
Asked by
Yassy
Wasco
July 8, 2015
probably yes I don't have dogs but I have kids and they have already scratched it up nd Ive only owned it for 2 months
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Question

how to fix scratch marks in this flooring?

Asked by
tilton45
tilton
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
June 28, 2015
I have scratches on my traffic master Brazilian cherry flooring. how do I fix it
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answer 1
Asked by
HomeLegend
June 30, 2015
Very light and small surface scratches can be repaired with a staining “touch up” pen of the appropriate color. Slightly deeper scratches can be repaired by means of colored putty and or stains. Fill the scratches with the putty. Level with putty knife. Wipe off excess putty. Very deep scratches may require the replacement of the planks. For additional information please contact our Customer Service Department at 877-630-1800
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Question

can I install on all the stairs? If I can how to fasten to stairs , and what to use for the stair nose pieces?

Asked by
Mike
California
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
June 14, 2015
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answer 1
Asked by
HomeLegend
June 15, 2015
Yes, you can install this product on the stairs. For information on how to install step by step please contact our Customer Service Department at 877-630-1800
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answer 2
Asked by
doubleo
southern illinois
September 27, 2015
can be installed on stairs, but you do need the appropriate stair nose trim to hold it on.
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Question

how many pieces per box?

Asked by
robert
orlando fl.
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
April 22, 2015
BRAZILIAN CHERRY 7 MM THICK X 7-11/16 IN. WIDE X 50-5/8 IN. LENGTH LAMINATE FLOORING (24.33 SQ. FT./CASE)
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Question

Storing product before installation

Asked by
itsmechristyb
patterson, ca
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
April 21, 2015
I have just purchased almost 2000 sf of this to be installed over the next month (5 pallets). Where should I store this prior to installation? I don't want to damage the product. Ideally, it would be great if I could keep it in the garage (wrapped) until ready to use, but we're getting close to summer and 100+ degree days. Any insight?? Thanks!
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answer 1
Asked by
HomeLegend
April 22, 2015
Do not store flooring in uncontrolled environmental conditions. For example, garages and exterior patios are not acceptable areas to store flooring. Handle and unload flooring with care and store within the environmentally controlled site in which it is expected to perform. Flooring stored on concrete slab should be elevated at least 4 inches to allow air circulation under cartons. Please call our Customer Service Department for additional questioning at 800-630-1800
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Question

Too wide for small home?

Asked by
Laura
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
April 20, 2015
I have small rooms. Is there a rule regarding plank width and room dimensions? Will a wider plank make a room look smaller? My living room is 12x15. Thanks.
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answer 1
Asked by
HomeLegend
April 21, 2015
There is no rule in regards to plank widths and room dimensions. The minimum room size for planks is 12". Please contact our Customer Service Department at 877-630-1800 for more help.
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answer 2
Asked by
htlk1999
Michigan, USA
May 19, 2015
This will work just fine for that size of room...that was about the size I installed the product in.
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Question

What country was this product manufactured?

Asked by
Vanessa
Charlotte County, FL
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
March 2, 2015
I saw the 60 Minutes broadcast this past Sunday (3/1/2015) and am worried about the formaldehyde issue.
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answer 1
Asked by
HomeLegend
March 5, 2015
This product is manufactured in China.
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Question

How does the warranty work

Asked by
Jason
Michigan
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
January 21, 2015
I just installed this floor over Thanksgiving. It is now lifting in some spots. There is no water/moisture and the floor was installed properly.
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answer 1
Asked by
HomeLegend
January 22, 2015
Warranties are facilitated through the retailer that you purchased the flooring. If you purchased the flooring at your local store, contact your local store; if you purchased this product through Homedepot.com contacthomedepot.com customer care at 1-800-466-3337. Request your home depot associate to file a warranty claim with Home Legend on your behalf.
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Question

will I need any padding or underlayment with this product?

Asked by
Bigisleman
Hilo Hawaii
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
December 23, 2014
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answer 1
Asked by
DesigningWoman
December 26, 2014
Hello Bigisleman and thank you for your question.

You can install an optional sound control underlayment if desired. You will need to install moisture barrier and moisture retarder if installing over a concrete subfloor. Check out the installation instructions located here: http://www.homelegend.com/pdf/insta....

Best wishes on your project.
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answer 2
Asked by
neburnoloc
vermont
Home Improvement Profile: DIYer
January 21, 2015
Yes padding is needed under all laminates , for sound and moisture control
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Question

We seem to be using the wrong cleaning product on our new floor. Is there a recommended cleaner for this Brazilian Cherry Hardwood.

Asked by
Donny
Minot, ND
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
December 18, 2014
There is a gummy white film on the floor and seems to be building up.
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answer 1
Asked by
HomeLegend
December 22, 2014
Films are typically the result of cleaner buildup and removal of this reside will restore the appearance of the laminate flooring.
For complete cleaning recommendations, see the Care and Maintenance Guide.
Copy and paste the following web address to your browser.
http://www.homedepot.com/catalog/pdfImages/ff/ffc01dbc-fae1-4aa1-a72d-f0dfc26031dd.pdf
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answer 2
Asked by
docsigns
Austin TX
December 22, 2014
The residue is due to the soap, I would recommend either a water based wipe or towel because when I sold my home this was a problem that I encountered. However I did utilize mop and glow but if you have pets the acrylic layer it leaves is very easily scratched but the flooring itself will remain unharmed. Attempt wiping the flooring with disposable shop towels. Basically, just use water.

docsigns
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Question

Where can I find matching pieces that I need for the stairs?

Asked by
Angie
San Francisco, CA
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft. / pallet) on
December 17, 2014
I need stair pieces that are 38" wide with a depth of at least 1.2" to cover the thick stair boards.
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answer 1
Asked by
THDSUPPORT
December 18, 2014
Thank you for your recent inquiry with The Home Depot. Because this item is only available in select Home Depot stores, I believe the best advice would be to talk to one of our Flooring Department professionals at your local Home Depot store. For any other questions, please visit your nearest local Home Depot store or call us at HomeDepot.com Customer Service 800-430-3376. Thank you for shopping Home Depot.
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