Looking for Answers about TrafficMaster Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet)?

Customer questions and answers for
TrafficMaster Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet)

Textured 7 mm Laminate Flooring is the most realistic style collection, providing the look and natural textures of hardwood. This product has achieved GREENGUARD Indoor Air Quality Certification and has been tested for more than 10,000 volatile organic compounds, including formaldehyde, to meet these standards. The glueless installation is easy and economical; above grade, on grade and below grade. Embossed laminate styles stimulate upscale looks from traditional to exotic; giving your home a comforting feel with a hardwood look.
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Customer questions and answers for TrafficMaster Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet)

Question

how many pieces per box?

Asked by
robert
orlando fl.
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
April 22, 2015
BRAZILIAN CHERRY 7 MM THICK X 7-11/16 IN. WIDE X 50-5/8 IN. LENGTH LAMINATE FLOORING (24.33 SQ. FT./CASE)
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Question

Storing product before installation

Asked by
itsmechristyb
patterson, ca
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
April 21, 2015
I have just purchased almost 2000 sf of this to be installed over the next month (5 pallets). Where should I store this prior to installation? I don't want to damage the product. Ideally, it would be great if I could keep it in the garage (wrapped) until ready to use, but we're getting close to summer and 100+ degree days. Any insight?? Thanks!
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answer 1
Asked by
HomeLegend
April 22, 2015
Do not store flooring in uncontrolled environmental conditions. For example, garages and exterior patios are not acceptable areas to store flooring. Handle and unload flooring with care and store within the environmentally controlled site in which it is expected to perform. Flooring stored on concrete slab should be elevated at least 4 inches to allow air circulation under cartons. Please call our Customer Service Department for additional questioning at 800-630-1800
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Question

Too wide for small home?

Asked by
Laura
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
April 20, 2015
I have small rooms. Is there a rule regarding plank width and room dimensions? Will a wider plank make a room look smaller? My living room is 12x15. Thanks.
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answer 1
Asked by
HomeLegend
April 21, 2015
There is no rule in regards to plank widths and room dimensions. The minimum room size for planks is 12". Please contact our Customer Service Department at 877-630-1800 for more help.
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answer 2
Asked by
htlk1999
Michigan, USA
May 19, 2015
This will work just fine for that size of room...that was about the size I installed the product in.
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Question

What country was this product manufactured?

Asked by
Vanessa
Charlotte County, FL
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
March 2, 2015
I saw the 60 Minutes broadcast this past Sunday (3/1/2015) and am worried about the formaldehyde issue.
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answer 1
Asked by
HomeLegend
March 5, 2015
This product is manufactured in China.
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Question

How does the warranty work

Asked by
Jason
Michigan
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
January 21, 2015
I just installed this floor over Thanksgiving. It is now lifting in some spots. There is no water/moisture and the floor was installed properly.
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answer 1
Asked by
HomeLegend
January 22, 2015
Warranties are facilitated through the retailer that you purchased the flooring. If you purchased the flooring at your local store, contact your local store; if you purchased this product through Homedepot.com contacthomedepot.com customer care at 1-800-466-3337. Request your home depot associate to file a warranty claim with Home Legend on your behalf.
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Question

will I need any padding or underlayment with this product?

Asked by
Bigisleman
Hilo Hawaii
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
December 23, 2014
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answer 1
Asked by
DesigningWoman
December 26, 2014
Hello Bigisleman and thank you for your question.

You can install an optional sound control underlayment if desired. You will need to install moisture barrier and moisture retarder if installing over a concrete subfloor. Check out the installation instructions located here: http://www.homelegend.com/pdf/insta....

Best wishes on your project.
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answer 2
Asked by
neburnoloc
vermont
Home Improvement Profile: DIYer
January 21, 2015
Yes padding is needed under all laminates , for sound and moisture control
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Question

We seem to be using the wrong cleaning product on our new floor. Is there a recommended cleaner for this Brazilian Cherry Hardwood.

Asked by
Donny
Minot, ND
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
December 18, 2014
There is a gummy white film on the floor and seems to be building up.
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answer 1
Asked by
HomeLegend
December 22, 2014
Films are typically the result of cleaner buildup and removal of this reside will restore the appearance of the laminate flooring.
For complete cleaning recommendations, see the Care and Maintenance Guide.
Copy and paste the following web address to your browser.
http://www.homedepot.com/catalog/pdfImages/ff/ffc01dbc-fae1-4aa1-a72d-f0dfc26031dd.pdf
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answer 2
Asked by
docsigns
Austin TX
December 22, 2014
The residue is due to the soap, I would recommend either a water based wipe or towel because when I sold my home this was a problem that I encountered. However I did utilize mop and glow but if you have pets the acrylic layer it leaves is very easily scratched but the flooring itself will remain unharmed. Attempt wiping the flooring with disposable shop towels. Basically, just use water.

docsigns
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Question

Where can I find matching pieces that I need for the stairs?

Asked by
Angie
San Francisco, CA
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
December 17, 2014
I need stair pieces that are 38" wide with a depth of at least 1.2" to cover the thick stair boards.
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answer 1
Asked by
THDSUPPORT
December 18, 2014
Thank you for your recent inquiry with The Home Depot. Because this item is only available in select Home Depot stores, I believe the best advice would be to talk to one of our Flooring Department professionals at your local Home Depot store. For any other questions, please visit your nearest local Home Depot store or call us at HomeDepot.com Customer Service 800-430-3376. Thank you for shopping Home Depot.
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Question

Durability with children

Asked by
MrsParker
Metro Detroit
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
November 29, 2014
I am considering this flooring as we are renovating our home as the original hardwood floors were damaged and will cost thousands to repair. We have a 6 and 2 year old and will be placing this in the main living room (low traffic as we have a family room), hallway, and all 3 bedrooms, two of which will be occupied by children. How well will this hold up with kids?
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answer 1
Asked by
june
New York, NY
December 11, 2014
Would buy these. Just have a damp mop in case of any spills. Was given home remedy to clean, disinfect and shine these. Using cheap vinegar and water to clean and disinfect. then a little vegetable oil and water to keep it shiny
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answer 2
Asked by
docsigns
Austin TX
December 22, 2014
The greatest enemy to this product is moisture and pet accidents. If there is sitting moisture such as a damp towel left or spilled water sits that happens to get into the seams, the flooring will begin to swell at that location. Also with pet accidents, if an accident dose happen, the seams will also swell due to the crystallization of the urine and this is unrepairable. As for durability, it's great as long as you don't have pebbles stuck in your shoes or anything with any sharp edge that is forced against the flooring.

docsigns
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Question

is it waterproof

Asked by
shari
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
September 9, 2014
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answer 1
Asked by
JosephHDATL
Orange,Calfornia
Home Improvement Profile: Professional
September 10, 2014
Waterproof in the sense that any water or spills can be cleaned easily quickly after it lands on the floor...yes.

Waterproof in the sense that flooding or water/spills are left on the floor unattended for a very long time (more than a few hours or more), then no.

So, if you decide to place this in a kitchen or bathroom area, it's possible, but be sure that it is routinely maintained and cleaned so that as little water is in contact with it.

Joseph
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Question

do you have any engineered trafficmaster brazillian cherry anywhere

Asked by
rarintogo
florida
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
July 28, 2014
i need a few boxes to finish a floor
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answer 1
Asked by
THDCustomerSupport
July 31, 2014
Thank you for your recent inquiry with The Home Depot. I believe the best advice would be to talk to one of our many specialty department professionals at your local Home Depot store. For any other questions, please visit your nearest local Home Depot store or call us at HomeDepot.com Customer Service 800-430-3376.
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Question

WHAT IS THE WAITING PEROID BETWEEN PURCHASE AND INSTALLATION

Asked by
Jerry
South Carolina
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
June 26, 2014
BRAZILLIAN CHERRY LAMINATRD FLOORING
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answer 1
Asked by
HappyMe
Atlanta, GA, USA
Home Improvement Profile: DIYer
June 27, 2014
It took about a week and a half for my order arrive. The installer recommended I bring the laminate into my house to acclimate for at least 72 hours before installing to prevent any flooring issues down the road - like buckling.
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answer 2
Asked by
SAR888
Lehigh Valley, PA
Home Improvement Profile: DIYer
June 27, 2014
Jerry - I had done the installation myself so there was no waiting ;) and I had never done a floor before (this floor went down fairly easily). However, if you need to have them do it, I imagine the availability and schedules of the installers would vary by store and by state.. Your best bet is to call your local store and inquire.

Good luck, and congrats if you decide to buy this floor - it's gorgeous in my opinion, and mine is down over 1 year now and it still looks awesome!!
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Question

can the traffic master brand connect with home legend brand of laminate flooring?

Asked by
floorman
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
May 26, 2014
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answer 1
Asked by
DesigningWoman
May 27, 2014
Hello floorman and thank you for your question.

This TrafficMASTER Brazilian Cherry Laminate Flooring is 7 mm thick and made by Home Legend. The installation instructions are located here: http://www.homelegend.com/pdf/insta....

If you plan to adjoin two different products, you will need to ensure that the thicknesses are the same, that there is no attached underlayment, and that the installation methods are the same. It may be best to include a transition strip between the two styles of laminate flooring for safest results
.
Best wishes on your project.
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Question

How many planks come in a box?

Asked by
juiceman210
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
March 3, 2014
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answer 1
Asked by
HomeLegend
Adairsville, GA
March 6, 2014
Nine (9) planks per case.
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answer 2
Asked by
Adri
San Antonio, TX, USA
May 27, 2014
7
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Question

I only need five packs, not a pallet. How can I purchase only 5 packs?

Asked by
KHTH
Bronx, NY
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
February 6, 2014
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answer 1
Asked by
HomeLegend
Adairsville, GA
February 9, 2014
This product is sold "by-the-case". Use Model # HL705
or copy and paste the following link into your web browser.

http://www.homedepot.com/p/TrafficMASTER-Brazilian-Cherry-7mm-Thick-x-7-11-16-in-Wide-x-50-5-8-in-Length-Laminate-Flooring-24-33-sq-ft-case-HL705/203239477
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Question

What do I do with the boxes/planks that have manufacturer error in printing wood image?

Asked by
tucogato
alameda ca
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
September 20, 2013
I have plenty of boards that I cannot use as they have misprinted the "wood" image on the laminate near the length of the seams. Obviously there is no way to tell until the box is opened and examined. I'm left with too many boxes/planks that I cannot use. Am I able to return them?
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answer 1
Asked by
THD Customer Support
Kennesaw, Ga
September 22, 2013
Thank you for your recent inquiry with The Home Depot. Yes, products purchased on homedepot.com can be returned to the store. Simply bring the item along with your shipment confirmation email, order confirmation email or packing slip for ease of return. Most products have a 90-day-from-purchase return policy. Please refer to the following link for exceptions and more information. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376.
http://www.homedepot.com/webapp/cat...
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Question

Shipping weight of one package

Asked by
Jimmy
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
September 13, 2013
Shipping weight and dimension please off one package ?
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answer 1
Asked by
HomeLegend
Adairsville, GA
September 13, 2013
Each case weighs 31 pounds. Box is approximately 10" X 53" x 5"
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answer 2
Asked by
JPAESCH
Federal Way, WA, USA
September 13, 2013
One package = 31 lb.
One small case = 18 packages = 600 lb.
One regular case = 36 packages = 1158 lb.

The size is a bit harder to identify
The small cases come
4 in a row, 4 height and 2 on top in the middle
So approx 17" height, 30" wide and 51" deep

Kind regards
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Question

Is this product available for the $397.00 whole house install?.

Asked by
wolverine
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
September 13, 2013
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answer 1
Asked by
THD Customer Support
Kennesaw, Ga
September 16, 2013
Hello,

Thank you for asking. To determine pricing and availability you will need to localize the item online by using a zip code. Unfortunately, if you are unable to see the store inventory, then it’s most likely not a stocked item in your area. However, you can still order it online to ship to your home or business. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376.
1. Localize Homedepot.com using your zip code (My Store Location: Change)
2. Choose the store where you want to pick up the item (Make this my Store)
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answer 2
Asked by
Dbaj
Lacey, WA
March 1, 2014
I believe you have to have a min of 1,000 sq ft installed.
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answer 3
Asked by
docsigns
Austin TX
October 29, 2014
Thats approximately 322 sqft so no.
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Question

Can this laminate flooring be installed on stairs?

Asked by
Liz
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
September 8, 2013
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answer 1
Asked by
MLG13
Sheridan, MT 59749, USA
September 9, 2013
Being that stairs is a high traffic area and take a lot of wear and tear, I would go with a laminate that is more durable and matte....(not as slippery)....
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answer 2
Asked by
Steve
Austin
February 6, 2014
Not sure. I would use the stair tread type with the preformed nose made to lap over the riser. copy and paste link below.

http://www.homedepot.com/p/Stairtek-0-625-in-x-11-5-in-x-42-in-Unfinished-Red-Oak-Retread-XBTRO1142/202185494
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answer 3
Asked by
Adri
San Antonio, TX, USA
June 27, 2014
yes, but needs to be done by professionals. Ours looks great!
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Question

Can this product be used in a store, such as an accessory store with handbags and costume jewelry

Asked by
Yoli
Cayman Islands
about Brazilian Cherry 7 mm Thick x 7-11/16 in. Wide x 50-5/8 in. Length Laminate Flooring (437.94 sq. ft./pallet) on
August 31, 2013
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answer 1
Asked by
JPAESCH
Federal Way, WA, USA
August 31, 2013
Definitely. I think it is best in a high end store with select clientele and very little foot traffic.
If this is for a average store with lots of traffic I would suggest upping the quality substantially.
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answer 2
Asked by
slamd
New York State
Home Improvement Profile: DIYer
April 8, 2014
TrafficMaster does offer commercial flooring. I would recommend going with their commercial flooring. I'm sure the warranty for their residential flooring would not cover a storefront application, but the commercial grade flooring, which is thicker and more durable, would be covered under their warranty.
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