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Customer questions and answers for
Genie Master Remote Wireless Garage Door Opener

Genie Master Remote Garage Door Opener; 3-Button Remote Control has a compact design and convenient visor clip. It features rolling-code technology for enhanced security. The remote comes with the battery included.
Customer questions and answers:
33 Questions
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41 Answers
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Customer questions and answers for Genie Master Remote Wireless Garage Door Opener

Question

Will this work with the GS404 from way back. Serial Number 77060A I think

Asked by
GRMI
Grand Rapids, MI
about Master Remote Wireless Garage Door Opener on
November 10, 2014
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answer 1
Asked by
Genie Support
November 14, 2014
Thank you for your inquiry. Unfortunately, the Master Remote is not going to be compatible with the GS404.
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Question

Would this remote work on at Genie Model 450 Automatic Garage Door

Asked by
LaLa
Salinas, CA
about Master Remote Wireless Garage Door Opener on
October 19, 2014
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answer 1
Asked by
Genie Support
November 14, 2014
Thank you for your inquiry. The master remote is not going to be compatible with your model 450. Please contact our office at 800-354-3643 with any questions.
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Question

I have a Genie Promax Chain Glide, Model PCG450. Will this remote work for me?

Asked by
Valentino
Brea, California
about Master Remote Wireless Garage Door Opener on
October 29, 2014
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answer 1
Asked by
Mmcp561
Hamden, CT, USA
October 31, 2014
Yes just fallow instructions
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Question

I have rwo Intellicode and one older dip switch model. Is there any one remorte that will work on all three garage door openers?

Asked by
Flatlander
Acworth, GA
about Master Remote Wireless Garage Door Opener on
October 6, 2014
Models IS550/A; 12A; H4000A
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answer 1
Asked by
Genie Support
Mt. Hope, Ohio
Home Improvement Profile: Other
October 24, 2014
Thank you for your inquiry. The GM3T master remote will work up to 3 doors and can be programmed to any combination of  intellicode or  fixed code units.
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Question

will this remote work for a genie 455

Asked by
gulf7841
short hills nj
about Master Remote Wireless Garage Door Opener on
October 2, 2014
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answer 1
Asked by
Genie Support
Mt. Hope, Ohio
Home Improvement Profile: Other
October 24, 2014
Thank you for your inquiry. Unfortunately, we do not have remotes available that are compatible with the unit any longer.
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Question

Will my old opener still work after i program the new one?

Asked by
Tmack
Houston
about Master Remote Wireless Garage Door Opener on
September 24, 2014
I lost my opener or someone may have stollen it out of my car. I want to know if the new remote will deactivate the old one.
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answer 1
Asked by
N2LAKER5
CORONA, CA
October 15, 2014
I am pretty sure it will because it did not affect the two openers that I have in my other two vehicles. They are both integrated into the vehicles.
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answer 2
Asked by
char
Chicago Illinois
September 26, 2014
Hello Tmack'
You can reprogram your opener to only except your new clicker, see the instructional link below.

http://geniehelp.com/genie_intellicode_remote_progra.html

Have a nice day.
Charlotte
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answer 3
Asked by
HDAnswerman
September 25, 2014
Hi Tmack,

The old remote will still be active, programing a new remote will not effect the old one.

The only way to assure the old remote is deactivated is to replace the receiver on your opener.

You can purchase a new receiver and remote from the Home Depot.

Mike
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Question

Will this work with and Old Genie Blue Max opener (1993)

Asked by
Nick
AV
about Master Remote Wireless Garage Door Opener on
August 14, 2014
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answer 1
Asked by
Genie Support
Mt. Hope, Ohio
Home Improvement Profile: Other
September 3, 2014
Thank you for your inquiry. Yes, the GM3T master remote can be used with the Blue Max units. You will need to match the switches in the remote to the switches in the receiver.
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Question

Is this opener a GM3 T

Asked by
Fleetwood
Topeka, Kansas
about Master Remote Wireless Garage Door Opener on
August 15, 2014
I have a Model ACSCTG Type 3
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answer 1
Asked by
Genie Support
Mt. Hope, Ohio
Home Improvement Profile: Other
September 3, 2014
Thank you for your inquiry. Yes, this remote is a GM3T master remote it can be used as a replacement for the ACSCTG style remote.
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Question

We have a Genie Pro Max garage door and have lost our last remote.

Asked by
ReneeLysne
Nevada, IA
about Master Remote Wireless Garage Door Opener on
July 16, 2014
Will this remote work with model PMX5001C/B?
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answer 1
Asked by
Genie Support
Mt. Hope, Ohio
Home Improvement Profile: Other
July 22, 2014
Yes, you can use the Genie Master remote with your PMX500IC/B unit. You will need to program the remote in the Intellicode I mode. Please contact our office with any questions, or for programming assistance at 800-354-3643.
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Question

I have a 1/2 HP model PCG700ML/FN will this remote work for my garage door?

Asked by
AbyB
Texas
about Master Remote Wireless Garage Door Opener on
June 30, 2014
I have a 1/2 HP model PCG700ML/FN will this remote work for my garage door? The receiver model is ACSR1 of year 2006. If it is not compatible can you recommend one. Thank you
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answer 1
Asked by
Genie Support
Mt. Hope, Ohio
Home Improvement Profile: Other
July 15, 2014
Thank you for your inquiry. The master remote is going to be compatible with your unit. It will need to be set in the intellicode I mode to program to your unit. Please contact our office at 800-354-3643 with any questions or for programming assistance
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Question

will this remote work a model 200 opener?

Asked by
bigsky
about Master Remote Wireless Garage Door Opener on
June 22, 2014
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answer 1
Asked by
Genie Support
June 25, 2014
Thank you for your inquiry. This remote is not compatible with a model 200 opener.
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Question

in 2010 we purchased a Genie 2 REmote direct lift #251768, but I cannot find the model year to replace the lost remote door opener can you help?

Asked by
charlie
maryland
about Master Remote Wireless Garage Door Opener on
June 6, 2014
We purchased the universal Genie Gt3, but it has stopped working. The battery has been replaced, the unit has been re programmed, but it only works every now and then.
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answer 1
Asked by
Genie Support
June 24, 2014
The date code label will be under the light bulb cover on a small white sticker with the heading WK YR PL. The year will be printed below the YR on the label.
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Question

Is there anything that I have to do to begin using this Genie Remote- I am replacing my ACSCTG Type 1 with this new remote

Asked by
Marcie
Knoxville, TN
about Master Remote Wireless Garage Door Opener on
May 28, 2014
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answer 1
Asked by
Genie Support
June 24, 2014
Thank you for your inquiry. You will need to program the remote to your unit after purchase. Please follow the enclosed programming instructions based on the model of unit that you have.
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answer 2
Asked by
Mmcp561
Hamden, CT, USA
May 28, 2014
Yes, is same one the difrerent is you have 3 opener. In one. So if. You have more the one door you can use just one remote control.
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Question

Will this remote replace ACSCTG opener?

Asked by
Ducky
Illinois
about Master Remote Wireless Garage Door Opener on
October 24, 2013
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answer 1
Asked by
Mmcp561
Hamden, CT, USA
May 28, 2014
Yes
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answer 2
Asked by
THDCustomerService
Atlanta, GA
November 18, 2013
Hi Ducky,

Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily.
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Question

Will this garage door opener work on a Craftsman 1/2 power chain garage door? And if not which remote garge door opener will work with my garage door?

Asked by
Tony
Weslaco, Texas
about Master Remote Wireless Garage Door Opener on
July 19, 2013
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answer 1
Asked by
Mmcp561
Hamden, CT, USA
May 27, 2014
Is importan find the model num and look in back. Of the labor and tell you it is work for you garage opener but if you have to much troble just by universal remote
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answer 2
July 22, 2013
Hi Tony, this opener is for Genie rolling code systems. You should take a look at the Chamberlain universal clicker.
The Chamberlain works with Craftsman and many others. Look at Chamberlain model KLIK1U Home Depot internet # 100609179 store SKU 684-069. Take at look at the instruction/assembly on the web page. Its compatible with Craftsman.
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Question

will this remote work with gene model # PCG 650?

Asked by
Sophia
Florida
about Master Remote Wireless Garage Door Opener on
March 4, 2014
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answer 1
Asked by
Genie Support
March 13, 2014
Thank you for your inquiry. Yes, you can use the GM3T master remote with your unit.
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Question

Will this work with non-Genie dip switch openers?

Asked by
Remote
Atlanta, GA
about Master Remote Wireless Garage Door Opener on
February 19, 2014
I currently carry two remontes, one for my Genie Intellicode garage door opener and one for my community's gate opener, which is a dip switch opener. I don't know the brand. Will this be able to combine both into one?
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answer 1
Asked by
Genie Support
March 13, 2014
Thank you for your inquiry. The model GM3T master remote will work with both intellicode units and 9 and 12 switch units. The remote is dual frequency and uses either 315 or 390, so if the receiver on the gate is a 9 or 12 switch unit that operates on 315 or 390, this remote would work for you.
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answer 2
Asked by
Chris
Chicago
February 28, 2014
Hello Remote, I’m Chris from the Home Depot’s how-to Community. Thank you for your question.

This Genie brand remote is able to be programmed for older model dip switch Genie openers. However, no mention of adapting to other brands of openers is mentioned, even in the detailed programming instructions.

We do carry one brand of remote that has a very wide variety of options for adapting to almost any brand of garage door or gate opener. It is called the Clicker Universal Remote Control and you can find it here:
http://www.homedepot.com/p/Chamberl...

Detailed instructions:
http://www.homedepot.com/catalog/pd...

I hope this helps,
Chris.

.
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Question

I have programmed and set the dip switches and the door opens but will not close, why not?

Asked by
DeeCee
san francisco ca
about Master Remote Wireless Garage Door Opener on
January 22, 2014
i programmed all 3 buttons just fine but the door will not close no matter what///
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answer 1
Asked by
Genie Support
March 12, 2014
Hello -

It appears that we may need a little more information from you in order to provide the best support. Please call us at 1-800-35-GENIE, during our business hours: Mon. – Fri., 8 a.m. – 7 p.m. and Sat., 9 a.m. – 5 p.m. (all times CDT). Thanks!
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answer 2
Asked by
THDCustomerService
Atlanta, GA
February 11, 2014
Hi Deecee,

Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily
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Question

is this remote compatible with my Genie ISD 1000 garage opener model ?

Asked by
betty
san diego
about Master Remote Wireless Garage Door Opener on
January 7, 2014
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answer 1
Asked by
Genie Support
March 12, 2014
Yes, it is. Please feel free to call us with additional questions at 1-800-35-GENIE, during our business hours: Mon. – Fri., 8 a.m. – 7 p.m. and Sat., 9 a.m. – 5 p.m. (all times CDT). Thanks!
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answer 2
Asked by
THDCustomerService
Atlanta, GA
January 30, 2014
Hi Betty,

Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily.
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Question

How hard is it to program the new remote to an older system?

Asked by
Projectlady
Orlando, FL
about Master Remote Wireless Garage Door Opener on
November 13, 2013
My current Genie was installed in 2006. The remote stopped working this afternoon. I am not super handy but I'm also not a super klutz. I try to do as much as I can myself. I am computer literate but agonize over hardware setup. Can I do the reprogramming in a reasonable length of time?
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answer 1
Asked by
Marc
WI
January 21, 2014
Yes; setup should be easy. The directions were simple to follow. In your case you may be able to set it up by literally pushing two buttons.
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answer 2
Asked by
KenHDOC
Orange, Ca.
Home Improvement Profile: Other
November 18, 2013
Hi Projectlady, this product is easy to program as it has a learning ability. This should take 15 minutes or less.

There are instructions to the right of the product overiew on the web product page. If you still have trouble you can call Genie at 1-800-354-3643.
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