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Customer questions and answers for
Genie Master Remote Wireless Garage Door Opener

Genie Master Remote Garage Door Opener; 3-Button Remote Control has a compact design and convenient visor clip. It features rolling-code technology for enhanced security. The remote comes with the battery included.
Customer questions and answers:
18 Questions
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23 Answers
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Customer questions and answers for Genie Master Remote Wireless Garage Door Opener

Question

will this remote work with gene model # PCG 650?

Asked by
Sophia
Florida
about Master Remote Wireless Garage Door Opener on
March 4, 2014
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answer 1
Asked by
Genie Support
March 13, 2014
Thank you for your inquiry. Yes, you can use the GM3T master remote with your unit.
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Question

Will this work with non-Genie dip switch openers?

Asked by
Remote
Atlanta, GA
about Master Remote Wireless Garage Door Opener on
February 19, 2014
I currently carry two remontes, one for my Genie Intellicode garage door opener and one for my community's gate opener, which is a dip switch opener. I don't know the brand. Will this be able to combine both into one?
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answer 1
Asked by
Genie Support
March 13, 2014
Thank you for your inquiry. The model GM3T master remote will work with both intellicode units and 9 and 12 switch units. The remote is dual frequency and uses either 315 or 390, so if the receiver on the gate is a 9 or 12 switch unit that operates on 315 or 390, this remote would work for you.
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answer 2
Asked by
Chris
Chicago
February 28, 2014
Hello Remote, I’m Chris from the Home Depot’s how-to Community. Thank you for your question.

This Genie brand remote is able to be programmed for older model dip switch Genie openers. However, no mention of adapting to other brands of openers is mentioned, even in the detailed programming instructions.

We do carry one brand of remote that has a very wide variety of options for adapting to almost any brand of garage door or gate opener. It is called the Clicker Universal Remote Control and you can find it here:
http://www.homedepot.com/p/Chamberl...

Detailed instructions:
http://www.homedepot.com/catalog/pd...

I hope this helps,
Chris.

.
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Question

I have programmed and set the dip switches and the door opens but will not close, why not?

Asked by
DeeCee
san francisco ca
about Master Remote Wireless Garage Door Opener on
January 22, 2014
i programmed all 3 buttons just fine but the door will not close no matter what///
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answer 1
Asked by
Genie Support
March 12, 2014
Hello -

It appears that we may need a little more information from you in order to provide the best support. Please call us at 1-800-35-GENIE, during our business hours: Mon. – Fri., 8 a.m. – 7 p.m. and Sat., 9 a.m. – 5 p.m. (all times CDT). Thanks!
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answer 2
Asked by
THDCustomerService
Atlanta, GA
February 11, 2014
Hi Deecee,

Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily
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Question

is this remote compatible with my Genie ISD 1000 garage opener model ?

Asked by
betty
san diego
about Master Remote Wireless Garage Door Opener on
January 7, 2014
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answer 1
Asked by
Genie Support
March 12, 2014
Yes, it is. Please feel free to call us with additional questions at 1-800-35-GENIE, during our business hours: Mon. – Fri., 8 a.m. – 7 p.m. and Sat., 9 a.m. – 5 p.m. (all times CDT). Thanks!
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answer 2
Asked by
THDCustomerService
Atlanta, GA
January 30, 2014
Hi Betty,

Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily.
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Question

How hard is it to program the new remote to an older system?

Asked by
Projectlady
Orlando, FL
about Master Remote Wireless Garage Door Opener on
November 13, 2013
My current Genie was installed in 2006. The remote stopped working this afternoon. I am not super handy but I'm also not a super klutz. I try to do as much as I can myself. I am computer literate but agonize over hardware setup. Can I do the reprogramming in a reasonable length of time?
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answer 1
Asked by
Marc
WI
January 21, 2014
Yes; setup should be easy. The directions were simple to follow. In your case you may be able to set it up by literally pushing two buttons.
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answer 2
Asked by
KenHDOC
Orange, Ca.
Home Improvement Profile: Other
November 18, 2013
Hi Projectlady, this product is easy to program as it has a learning ability. This should take 15 minutes or less.

There are instructions to the right of the product overiew on the web product page. If you still have trouble you can call Genie at 1-800-354-3643.
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Question

Genie Garage Door

Asked by
jb2012
Atlanta,Ga
about Master Remote Wireless Garage Door Opener on
December 11, 2013
Does this work with Genie Intellicode Chainglide GCG350?
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answer 1
Asked by
KenHDOC
Orange, Ca.
Home Improvement Profile: Other
December 12, 2013
Hi JB2012, yes this works with all genie garage door openers manufactured since 1999.

Take a look at the instruction/assembly manual, located in the info & guides box to the right of the product overview, on the web product page.
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Question

Will this remote replace ACSCTG opener?

Asked by
Ducky
Illinois
about Master Remote Wireless Garage Door Opener on
October 24, 2013
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answer 1
Asked by
THDCustomerService
Atlanta, GA
November 18, 2013
Hi Ducky,

Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily.
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Question

Which wireless remote will work for my garage door opener?

Asked by
Bobby
about Master Remote Wireless Garage Door Opener on
November 12, 2013
Raynor1/2 hp Flightstar
PN 545RBD
Canada K842
Date 7/98
FCC ID HBW1115

Need two remotes
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answer 1
Asked by
Genie
Home Improvement Profile: Other
November 13, 2013
This Master Remote will work on any Genie Garage Door Opener manufactured since 1993.
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Question

Is this compatiable with the Genie Model# ACSCTG Type 1 remote?

Asked by
JC
about Master Remote Wireless Garage Door Opener on
May 24, 2013
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answer 1
Asked by
Genie
Home Improvement Profile: Other
November 13, 2013
Yes, you can use the GM3T master remote as a replacement for your ACSCTG model remote.
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answer 2
Asked by
THDCustomerService
Atlanta, GA
June 10, 2013
Hi JC,

Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily.
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Question

will this remote work in place of my older genie 912 opener?

Asked by
Ella324
Cincinnati, OH
about Master Remote Wireless Garage Door Opener on
October 13, 2013
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answer 1
Asked by
HDAnswerman
October 17, 2013
Hi Ella324,

If you garage door opener was made in 1999 or later this
remote will work with your unit.

Mike,
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Question

will it work with a Marantec Mac Lift III unit?

Asked by
indee
evansville indiana
about Master Remote Wireless Garage Door Opener on
September 7, 2013
will it work with a Marantec Mac Lift III unit?
User submitted photo
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answer 1
Asked by
THDCustomerService
Atlanta, GA
September 30, 2013
Hi Indee,

Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily.
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Question

which remote will open a genie model 450

Asked by
tom
about Master Remote Wireless Garage Door Opener on
August 12, 2013
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answer 1
August 29, 2013
Hi Tom, I reached out to Genie for this answer. Genie stated that this remote will not work on the model 450.
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Question

Will this remote work with the Genie Blue Max opener?

Asked by
sundevil
Phoenx
about Master Remote Wireless Garage Door Opener on
August 16, 2013
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answer 1
August 29, 2013
Hi Sundevil, Genie company stated that this remote will work with your Genie Blue Max opener. Just make sure you match the dip switches on the remote with the garage door opener. There are instructions on the web product page to show you how to change the dip switches.

http://www.homedepot.com/catalog/pd...
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Question

I have a Genie GX9000 screw drive will this remote work? if not is there any universal wireless remotes that will work?

Asked by
Judy
durand il
about Master Remote Wireless Garage Door Opener on
August 4, 2013
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answer 1
August 8, 2013
Hi Judy, this remote will work on genie garage door openers manufactured after 1999. I have provided you a link to Genie. Yes it will work on your GX9000 opener.

http://www.genie-garage-door-opener...
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Question

Will this garage door opener work on a Craftsman 1/2 power chain garage door? And if not which remote garge door opener will work with my garage door?

Asked by
Tony
Weslaco, Texas
about Master Remote Wireless Garage Door Opener on
July 19, 2013
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answer 1
July 22, 2013
Hi Tony, this opener is for Genie rolling code systems. You should take a look at the Chamberlain universal clicker.
The Chamberlain works with Craftsman and many others. Look at Chamberlain model KLIK1U Home Depot internet # 100609179 store SKU 684-069. Take at look at the instruction/assembly on the web page. Its compatible with Craftsman.
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Question

Is this remote compatible with model PMX5001c/B genie garage door? With receiver ACSR1/B

Asked by
twajer
Irvine, Ca92614
about Master Remote Wireless Garage Door Opener on
June 22, 2013
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answer 1
Asked by
THD Customer Service
July 9, 2013
Dear twajer,

Thanks for your question and interest in this item. I have reached out to the manufacturer for more information and manufacturer confirmed that this remote is compatible.
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Question

Which model Genie garage door opener would be compatible with Genie Model ACSGT Type 3?

Asked by
LaVonne
Lake in the Hills, IL
about Master Remote Wireless Garage Door Opener on
May 27, 2013
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answer 1
Asked by
DesigningWoman
June 7, 2013
Hello LaVonne and thank you for your question.

The Genie Master Remote Wireless Garage Door Opener (Model # GM3T-R) will work with the Genie Model ACSGT Type 3.

Best wishes on your project.
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Question

genie 1/2 hp model h4000-07 i need remote replacement what will work

Asked by
kar
orange
about Master Remote Wireless Garage Door Opener on
May 20, 2013
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answer 1
Asked by
DesigningWoman
June 4, 2013
Hello kar and thank you for your question.

I confirmed with Genie that this remote control will work with your garage door opener H4000-07 (and all units manufactured since 1982). You can also purchase the Model # G3T-R (which can used for all units manufactured from 1996 to the present).

Best wishes on your project.
 
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