Looking for Answers about LG Electronics 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR?

Customer questions and answers for
LG Electronics 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR

Presenting the top-load washer with a new spin on style. Instead of an upright panel at the back of the machine, LG streamlines tradition with the sleekest contours and a state-of-the-art LED Control Panel right in front or right where it’s easiest to use. Inside, our washer is all about big-time performance. The oversized 4.5 cu. ft. capacity tub makes room for piles of laundry, so you can look forward to fewer loads and a new standard of clean with features like WaveForce Technology and the Smart Rinse Jet Spray system. Style’s never been smarter. Search matching Electric Dryer Model DLEY1201W or Gas Dryer model DLGY1202W. Also available in Graphite steel model WT1201CV.
Customer questions and answers:
28 Questions
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92 Answers
Overall rating:
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Customer questions and answers for LG Electronics 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR

Question

Where is this product made and assembled?

Asked by
prefermadeinUSA
Raleigh, NC
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
June 9, 2014
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answer 1
Asked by
LGAnswers
Englewood, New Jersey
Home Improvement Profile: Other
June 10, 2014
Your interest in the LG 4.5 cu.ft. High-Efficiency Front Control Top Load Washer Model # WT1201CW is greatly appreciated.
LG is an International Company that operates worldwide and has factories all over the world. Determining where a particular Washing machine may have been manufactured and assembled would be hard without seeing the sticker on the actual unit itself. Suffice it to say that most of the parts are made in Korea and it is quite possible that the circuit board may have come from another country and the assembly done in Mexico, but you can contact Customer Information Center for more detail on this at (800) 243-0000...IFV
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Question

What is this product about?

Asked by
asdfasdf
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
May 22, 2014
could you pls elobrate!
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answer 1
Asked by
LGAnswers
Englewood, New Jersey
Home Improvement Profile: Other
May 22, 2014
asdasdf,
This product is a Top Load Washer. For a complete and more detailed description of what this product is about, please copy/paste this URL into your browser to visit the Home Depot site: http://www.homedepot.com/p/LG-Electronics-4-5-cu-ft-High-Efficiency-Front-Control-Top-Load-Washer-in-White-ENERGY-STAR-WT1201CW/203906189
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Question

if i buy from home depot, will they price match best buy and can I still get my military discount after the price match?

Asked by
crackers1
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
May 19, 2014
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answer 1
Asked by
LGAnswers
Englewood, New Jersey
Home Improvement Profile: Other
May 19, 2014
Thank you for your interest in the 4.5 cu.ft. High-Efficiency Front Control Top Load Washer, Model # WT1201CW.
Please call 1-800-HOME-DEPOT, 1-800-466-3337 to speak directly with a Customer Care Store Specialist about price matching and military discounts...IFV
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Question

Does the washer weigh the clothes and supplies only water needed?

Asked by
pepper
grand blanc, MI
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
April 21, 2014
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answer 1
Asked by
LGAnswers
Englewood, New Jersey
Home Improvement Profile: Other
April 21, 2014
Thank you for your interest in the 4.5 cu. ft. High-Efficiency Front Control Top Load Washer, Model # WT1201CW. Yes, the washer automatically adjusts the water level for the type and and size of wash load for best results and maximum efficiency. It is normal for it to seem like there is no water in the drum for some cycles...IFV
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answer 2
Asked by
Dejavu1
Deland, FL
April 23, 2014
Yes it does. The machine has a sensor that determines the amount of clothes in the tub before it starts washing the load.
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Question

Can you take this machine apart to get it thru a smaller doorway?

Asked by
njrv2014
philly
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
April 16, 2014
I need to get it thru a 23" door
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answer 1
Asked by
LGAnswers
Englewood, New Jersey
Home Improvement Profile: Other
April 17, 2014
Thank you for your interest in the 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR, model # WT1201CV. Yes, the machine can be taken apart and while getting the top and the back panel off is fairly easy and straight forward, getting the front panel off is more complicated and involved and will need you to exercise extreme caution to avoid damaging anything that would void your warranty.
The width of the machine is 27" which means you have to shave off more than 4" and I don't believe the side panels give you that much to work with. The only other option would be the depth which is given as 28 3/8" so you need more than 4 1/2" off and again, I don't know that you have enough to work with there either!...IFV
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Question

Buyer

Asked by
Ca1426
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
April 14, 2014
Does this washer let you choose your water level?
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answer 1
Asked by
InOregon
April 15, 2014
No, it's a sensor - it does use more water than a front loader, but it seems to be pretty minimal - clothes get clean, but it only puts enough water in to get it clean (doesn't fill the tub). It is energy efficient - really different from the top loaders of years ago...
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answer 2
Asked by
SKSK
Seattle, WA
April 15, 2014
No, it chooses the water lever automatically based on the weight of the clothes.
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Question

Does this washer have a sanitize option (Extra Hot) cycle on it for towels?

Asked by
Doodlebug
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
March 13, 2014
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answer 1
Asked by
SKSK
Seattle, WA
March 15, 2014
No, it does not have the extra hot or sanitize option.
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answer 2
Asked by
Dejavu1
Deland, FL
April 23, 2014
The machine has preset cycles but the machine allows you to manually change the temperature of the water.
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Question

Water resistant articles

Asked by
lajoop
Glen Allen, VA
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
March 4, 2014
I understand you can't wash water proof mattress covers in these. And to a degree, I get why. But, what about snow bibs and water resistant coats? My kids get their coats dirty all the time. I can't imagine having to go to the laundromat every time I have to wash their snow bibs and coats.
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answer 1
Asked by
ZShort
Texas
March 6, 2014
Another reason why this washer is terrible...at least for our family. We have three toddlers....and yes, we use waterproof covers on our mattresses. We would literally be running to the laundry mat everyday.....WHEN WE ALREADY HAVE A WASHER AT HOME. Not intelligent in the design functionality at all!
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answer 2
Asked by
InOregon
April 15, 2014
I have washed kids coats with no problem - as long as they are evenly distributed. Unbalancing is the issue, so you might have to rebalance during the cycle. But I don't work for them - so, I can't give you an "official" answer - I heard they could cause such unbalancing that the drum could break the glass. The mattress pads (non-waterproof that I have washed) seem to spread out to cover the base of the drum - if they were waterproof, I imagine that would prevent the water from exiting the bottom and throw off the balance? Just a guess.
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answer 3
Asked by
SKSK
Seattle, WA
March 5, 2014
You are not supposed to wash water resistant clothing in this machine.
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Question

Comforters

Asked by
lajoop
Glen Allen, VA
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
March 4, 2014
Is it large enough for a queen size comforter and do I need to add other items for balance?
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answer 1
Asked by
HDAnswerman
March 6, 2014
Hi Lajoop,

This washer can handle a queen sized comforter.

Mike,
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answer 2
Asked by
DKrein
Phoenix, AZ, USA
March 18, 2014
It is large enough and does not require any addtional items for balance.
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Question

Is the delicates cycle gentle enough for hand wash? I have a hand wash cycle in my current washer and use it regularly

Asked by
lajoop
Glen Allen, VA
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
March 4, 2014
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answer 1
Asked by
HDAnswerman
March 6, 2014
Hi Lajoop,

Yes, the delicate cycle is for hand washables.

Mike,
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Question

What is the extended warranty / protection plan pricing for this particular washer?

Asked by
Jack
CA
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 21, 2014
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answer 1
Asked by
SKSK
Seattle, WA
February 24, 2014
it covers labor parts and everything even replace if they can't fix it with a new one. $125.00 for five years.
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answer 2
Asked by
DGH1
Fallbrook
March 24, 2014
$110 for 5 years.
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Question

How does the soak feature work?

Asked by
Tina
Pittsburgh, PA
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 17, 2014
My children are involved in sports and I need to soak their clothes for about an hour in oxiclean powder and detergent before washing. Will I be able to do this with this washing machine?
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answer 1
February 28, 2014
SOAK CYCLE

Helps removes stains by adding a soak time before the end
of the cycle. The cycle time will increase by 30 minutes. The
agitation of the washer will be weaker during a Soak cycle.
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Question

When will you have more in stock to ship to Meriden Ct. 06451?

Asked by
Rick
Meriden Ct
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 17, 2014
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answer 1
Asked by
THDCustomerSupport
Kennesaw, GA
February 19, 2014
Thank you for your recent inquiry with The Home Depot. I believe the best advice would be to talk to one of our many major appliance professionals. For any other questions, please visit your local Home Depot or call our Appliance Hotline 1-800-455-3869.
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Question

Is there any differene between the graphie steel washer versus the white( which is less expensive) or is the price difference just a matter of color.

Asked by
help
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 17, 2014
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answer 1
Asked by
Jewels
Ronkonkoma
March 4, 2014
As far as I can tell by reading the features, it's just the finish that is different. I almost bought the white one, since it's hidden in my laundry room, but the grahie steel looked so sleek, I just had to have it>
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answer 2
Asked by
Ticky
SC
April 1, 2014
Even though the only difference is the color, the graphite washer is fabulous looking - well worth the extra cost. It gives "class" to my very boring, but frequently used, laundry room.
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Question

how many bath towels can i wash in this machine?

Asked by
Sharon
nj
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 16, 2014
how may bath towels can i wash?
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answer 1
February 28, 2014
It' really not a matter of how many, because towels come in different sizes, i.e. bath towels, hand towels, etc.

You can also Contact LG at 1-800-243-0000
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answer 2
Asked by
InOregon
March 11, 2014
We didn't have a problem putting 6-8 towels in this machine (depending on size of towel). We have had no balance problems with towels. This is the biggest residential washer I've seen in terms of capacity.
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Question

Are there separate and settings for Hand Wash and delicate?

Asked by
Cool
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 8, 2014
Washer
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answer 1
Asked by
LGAnswers
February 9, 2014
Wash Programs:
Cotton/Normal, Bulky/Bedding, PureColor™, Speed Wash, Heavy Duty, BrightWhites™, Delicates, Tub Clean

Options:
Rinse+Spin, Spin Only, Soak, ColdWash™, Extra Rinse, Fabric Softener, Delay Wash, Child Lock, Signal On/Off

As it turns out, this model has a Delicates cycle but no Hand Wash cycle.
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answer 2
Asked by
SKSK
Seattle, WA
April 15, 2014
No it has only delicate cycle.
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Question

How well does this machine handle hard WELL water issues with water softener?

Asked by
Robert
Lemont, IL
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 2, 2014
Like rust issues with valves, drum & plumbing? And water consumption?
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answer 1
Asked by
LGAnswers
February 2, 2014
This model has a NeverRust Stainless Steel drum with stainless steel impeller for durability. (Manufacturer Warranty : 1 Year on Parts and Labor, 10 Years on Motor, Lifetime on Drum)
For information how specifically "hard well water" may or may not impact the machine, please ask LG Live Chat: https://www.lg.com/us/support/message-customer-support
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Question

Concerns about the depth

Asked by
Cocoa
Penna.
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
December 2, 2013
Right now we have a washer that is 25 1/2 inches deep.
It is 5 inches from the wall. Putting it about 30 1/2 inches out from wall.
My question is this: can I use the gooseneck hoses for this washer, saving us some space? Or would they?
Are these acceptable with LG?
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answer 1
Asked by
c2bb
Idaho Falls, Idaho
Home Improvement Profile: DIYer
January 25, 2014
This washer is 28" deep. It sticks out from the wall about 34". I don't have it right up against the hoses, because I have the room. I just choose to not have the hoses pinched right up against the wall. I could move it in a good 3" and still be ok, but I chose not to. You can use the gooseneck hoses, because we did, but they didn't save us any space.
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answer 2
Asked by
LGAnswers
December 16, 2013
The minimum installation clearance behind the unit is 4.7"
Please feel free to visit LG Live Chat
https://www.lg.com/us/support/message-customer-support
for special installation concerns and questions. Thank you.
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Question

How does this washer do with REALLY dirty clothes?

Asked by
newbie
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
October 16, 2013
My husband works in the field & his jeans get REALLY dusty/dirty. I've heard this may not clean as thoroughly as agitator type washers & front loaders. What is your experience with washing very dirty clothes? Thanks!
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answer 1
Asked by
Momfof5
Wilmington, DE, USA
October 25, 2013
I have found that when you are washing very dirty clothes, you need to run a smaller load. I pretreat with spray oxygen cleaner from the dollar store and run super dirty things by themselves and that works really well!
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answer 2
Asked by
Hollie
Cleveland, OH, USA
November 5, 2013
My hubby is a dirty boy! He works in a paint lab all day and plays out in the yard hulling things and chopping wood by night. This machine can certainly get the job done to clean his clothes. It works much better than my old, agitator machine. My recommendation is not to overload it when washing super dirty clothes.
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answer 3
Asked by
Coppertop
College Station, TX
December 4, 2013
I have a 4 year old daughter and a 16 month old son, who get their clothes very dirty and this washer gets them all clean. Mind you I do throw in a Tide Boost with their clothes to help with any bad stains that I might miss with pre treating. With my husband's uniforms from work it gets those clean as well.
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answer 4
Asked by
bensmom
carnation,WA
December 6, 2013
Poor. I suggest pretreating and washing on heavy duty and heavy soil settings. Good Luck!
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answer 5
Asked by
David
Tahoe City, CA, USA
December 26, 2013
As a building contractor I can get quite dirty and mucky. This washer (finally) does a right proper job of getting clothes clean.
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answer 6
Asked by
LGAnswers
October 17, 2013
With its Heavy Duty cycle, plus the Soak and Extra Rinse features it should be able to deal with all that dirt.
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answer 7
Asked by
SKSK
Seattle, WA
April 15, 2014
You heard right, agitator is better for very dirty clothes but this machine can wash very large loads at one time.
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Question

is there lint build-up in washer

Asked by
hanno
huntsville,al.
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
September 7, 2013
my front-load washer has a lot of lint build-up what causes an awful odor. i am now replacing it with a top . load washer. how does the lint gets expelled ?will i have the same problem with odor after time of using the washer?
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answer 1
Asked by
joann
indianapolis
September 8, 2013
Not seen any lint build up in this washer. Only in my OLD dryer. No odor at all, that is a front load washer problem.
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answer 2
Asked by
Hollie
Cleveland, OH, USA
November 5, 2013
I absolutely refuse to use a front load washer because of the odor, mold and maintenance issues. This washer is amazing! I have been working my washer every day for about a month and it performs without fail, without lint build-up and my clothes are super clean and fresh.
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answer 3
Asked by
SKSK
Seattle, WA
March 15, 2014
No
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answer 4
Asked by
BBlake57
Woodbridge, VA
September 24, 2013
I haven't had any issue with lint build or odor on the LG washer, the lint seems to be washed out with the drain water. The LG lid also has the option of turning the handle down so it leaves the lid open just a bit to allow any moisture remaining in the tub to evaporate. Hard to explain but if you look at the washer you will see what I am talking about.
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answer 5
Asked by
4sportfamily
Roswell, GA, USA
October 8, 2013
We have only had this washer for 1 month, No odor and no lint build up
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answer 6
Asked by
Laurene
Valencia, Santa Clarita, CA 91355, USA
January 14, 2014
I experienced the same exact problem with my front loader washing machine! I began leaving the washer door open after every wash cycle to decrease the odor emanating from the machine and this action was not very effective. In addition, I found that it was not very reliable and did not wash very well.
I have since purchased an LG top loading machine and am extremely pleased with its performance. The items washed feel cleaner than any other machine I have ever used and I have had the opportunity to use several! This top loader expels debris through the holes at the bottom of the drum. I can say that I have absolutely no disappointment with this machine. No odors and it is extremely accommodating to large items and again, washes very well.
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