Looking for Answers about LG Electronics 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR?

Customer questions and answers for
LG Electronics 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR

Presenting the top-load washer with a new spin on style. Instead of an upright panel at the back of the machine, LG streamlines tradition with the sleekest contours and a state-of-the-art LED Control Panel right in front or right where it’s easiest to use. Inside, our washer is all about big-time performance. The oversized 4.5 cu. ft. capacity tub makes room for piles of laundry, so you can look forward to fewer loads and a new standard of clean with features like WaveForce Technology and the Smart Rinse Jet Spray system. Style’s never been smarter. Search matching Electric Dryer Model DLEY1201W or Gas Dryer model DLGY1202W. Also available in Graphite steel model WT1201CV.
Customer questions and answers:
24 Questions
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86 Answers
Overall rating:
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Customer questions and answers for LG Electronics 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR

Question

Can you take this machine apart to get it thru a smaller doorway?

Asked by
njrv2014
philly
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
April 16, 2014
I need to get it thru a 23" door
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answer 1
Asked by
LGAnswers
Englewood, New Jersey
Home Improvement Profile: Other
April 17, 2014
Thank you for your interest in the 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR, model # WT1201CV. Yes, the machine can be taken apart and while getting the top and the back panel off is fairly easy and straight forward, getting the front panel off is more complicated and involved and will need you to exercise extreme caution to avoid damaging anything that would void your warranty.
The width of the machine is 27" which means you have to shave off more than 4" and I don't believe the side panels give you that much to work with. The only other option would be the depth which is given as 28 3/8" so you need more than 4 1/2" off and again, I don't know that you have enough to work with there either!...IFV
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Question

Buyer

Asked by
Ca1426
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
April 14, 2014
Does this washer let you choose your water level?
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answer 1
Asked by
InOregon
April 15, 2014
No, it's a sensor - it does use more water than a front loader, but it seems to be pretty minimal - clothes get clean, but it only puts enough water in to get it clean (doesn't fill the tub). It is energy efficient - really different from the top loaders of years ago...
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answer 2
Asked by
SKSK
Seattle, WA
April 15, 2014
No, it chooses the water lever automatically based on the weight of the clothes.
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Question

Does this washer have a sanitize option (Extra Hot) cycle on it for towels?

Asked by
Doodlebug
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
March 13, 2014
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answer 1
Asked by
SKSK
Seattle, WA
March 15, 2014
No, it does not have the extra hot or sanitize option.
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Question

Water resistant articles

Asked by
lajoop
Glen Allen, VA
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
March 4, 2014
I understand you can't wash water proof mattress covers in these. And to a degree, I get why. But, what about snow bibs and water resistant coats? My kids get their coats dirty all the time. I can't imagine having to go to the laundromat every time I have to wash their snow bibs and coats.
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answer 1
Asked by
SKSK
Seattle, WA
March 5, 2014
You are not supposed to wash water resistant clothing in this machine.
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answer 2
Asked by
ZShort
Texas
March 6, 2014
Another reason why this washer is terrible...at least for our family. We have three toddlers....and yes, we use waterproof covers on our mattresses. We would literally be running to the laundry mat everyday.....WHEN WE ALREADY HAVE A WASHER AT HOME. Not intelligent in the design functionality at all!
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answer 3
Asked by
InOregon
April 15, 2014
I have washed kids coats with no problem - as long as they are evenly distributed. Unbalancing is the issue, so you might have to rebalance during the cycle. But I don't work for them - so, I can't give you an "official" answer - I heard they could cause such unbalancing that the drum could break the glass. The mattress pads (non-waterproof that I have washed) seem to spread out to cover the base of the drum - if they were waterproof, I imagine that would prevent the water from exiting the bottom and throw off the balance? Just a guess.
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Question

Comforters

Asked by
lajoop
Glen Allen, VA
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
March 4, 2014
Is it large enough for a queen size comforter and do I need to add other items for balance?
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answer 1
Asked by
HDAnswerman
March 6, 2014
Hi Lajoop,

This washer can handle a queen sized comforter.

Mike,
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answer 2
Asked by
DKrein
Phoenix, AZ, USA
March 18, 2014
It is large enough and does not require any addtional items for balance.
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Question

Is the delicates cycle gentle enough for hand wash? I have a hand wash cycle in my current washer and use it regularly

Asked by
lajoop
Glen Allen, VA
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
March 4, 2014
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answer 1
Asked by
HDAnswerman
March 6, 2014
Hi Lajoop,

Yes, the delicate cycle is for hand washables.

Mike,
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Question

What is the extended warranty / protection plan pricing for this particular washer?

Asked by
Jack
CA
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 21, 2014
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answer 1
Asked by
SKSK
Seattle, WA
February 24, 2014
it covers labor parts and everything even replace if they can't fix it with a new one. $125.00 for five years.
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answer 2
Asked by
DGH1
Fallbrook
March 24, 2014
$110 for 5 years.
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Question

How does the soak feature work?

Asked by
Tina
Pittsburgh, PA
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 17, 2014
My children are involved in sports and I need to soak their clothes for about an hour in oxiclean powder and detergent before washing. Will I be able to do this with this washing machine?
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answer 1
February 28, 2014
SOAK CYCLE

Helps removes stains by adding a soak time before the end
of the cycle. The cycle time will increase by 30 minutes. The
agitation of the washer will be weaker during a Soak cycle.
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Question

When will you have more in stock to ship to Meriden Ct. 06451?

Asked by
Rick
Meriden Ct
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 17, 2014
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answer 1
Asked by
THDCustomerSupport
Kennesaw, GA
February 19, 2014
Thank you for your recent inquiry with The Home Depot. I believe the best advice would be to talk to one of our many major appliance professionals. For any other questions, please visit your local Home Depot or call our Appliance Hotline 1-800-455-3869.
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Question

Is there any differene between the graphie steel washer versus the white( which is less expensive) or is the price difference just a matter of color.

Asked by
help
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 17, 2014
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answer 1
Asked by
Jewels
Ronkonkoma
March 4, 2014
As far as I can tell by reading the features, it's just the finish that is different. I almost bought the white one, since it's hidden in my laundry room, but the grahie steel looked so sleek, I just had to have it>
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answer 2
Asked by
Ticky
SC
April 1, 2014
Even though the only difference is the color, the graphite washer is fabulous looking - well worth the extra cost. It gives "class" to my very boring, but frequently used, laundry room.
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Question

how many bath towels can i wash in this machine?

Asked by
Sharon
nj
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 16, 2014
how may bath towels can i wash?
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answer 1
February 28, 2014
It' really not a matter of how many, because towels come in different sizes, i.e. bath towels, hand towels, etc.

You can also Contact LG at 1-800-243-0000
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answer 2
Asked by
InOregon
March 11, 2014
We didn't have a problem putting 6-8 towels in this machine (depending on size of towel). We have had no balance problems with towels. This is the biggest residential washer I've seen in terms of capacity.
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Question

Are there separate and settings for Hand Wash and delicate?

Asked by
Cool
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 8, 2014
Washer
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answer 1
Asked by
LGAnswers
February 9, 2014
Wash Programs:
Cotton/Normal, Bulky/Bedding, PureColor™, Speed Wash, Heavy Duty, BrightWhites™, Delicates, Tub Clean

Options:
Rinse+Spin, Spin Only, Soak, ColdWash™, Extra Rinse, Fabric Softener, Delay Wash, Child Lock, Signal On/Off

As it turns out, this model has a Delicates cycle but no Hand Wash cycle.
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answer 2
Asked by
SKSK
Seattle, WA
April 15, 2014
No it has only delicate cycle.
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Question

How well does this machine handle hard WELL water issues with water softener?

Asked by
Robert
Lemont, IL
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
February 2, 2014
Like rust issues with valves, drum & plumbing? And water consumption?
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answer 1
Asked by
LGAnswers
February 2, 2014
This model has a NeverRust Stainless Steel drum with stainless steel impeller for durability. (Manufacturer Warranty : 1 Year on Parts and Labor, 10 Years on Motor, Lifetime on Drum)
For information how specifically "hard well water" may or may not impact the machine, please ask LG Live Chat: https://www.lg.com/us/support/message-customer-support
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Question

Concerns about the depth

Asked by
Cocoa
Penna.
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
December 2, 2013
Right now we have a washer that is 25 1/2 inches deep.
It is 5 inches from the wall. Putting it about 30 1/2 inches out from wall.
My question is this: can I use the gooseneck hoses for this washer, saving us some space? Or would they?
Are these acceptable with LG?
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answer 1
Asked by
c2bb
Idaho Falls, Idaho
Home Improvement Profile: DIYer
January 25, 2014
This washer is 28" deep. It sticks out from the wall about 34". I don't have it right up against the hoses, because I have the room. I just choose to not have the hoses pinched right up against the wall. I could move it in a good 3" and still be ok, but I chose not to. You can use the gooseneck hoses, because we did, but they didn't save us any space.
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answer 2
Asked by
LGAnswers
December 16, 2013
The minimum installation clearance behind the unit is 4.7"
Please feel free to visit LG Live Chat
https://www.lg.com/us/support/message-customer-support
for special installation concerns and questions. Thank you.
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Question

How does this washer do with REALLY dirty clothes?

Asked by
newbie
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
October 16, 2013
My husband works in the field & his jeans get REALLY dusty/dirty. I've heard this may not clean as thoroughly as agitator type washers & front loaders. What is your experience with washing very dirty clothes? Thanks!
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7 answers
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answer 1
Asked by
Momfof5
Wilmington, DE, USA
October 25, 2013
I have found that when you are washing very dirty clothes, you need to run a smaller load. I pretreat with spray oxygen cleaner from the dollar store and run super dirty things by themselves and that works really well!
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answer 2
Asked by
Hollie
Cleveland, OH, USA
November 5, 2013
My hubby is a dirty boy! He works in a paint lab all day and plays out in the yard hulling things and chopping wood by night. This machine can certainly get the job done to clean his clothes. It works much better than my old, agitator machine. My recommendation is not to overload it when washing super dirty clothes.
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answer 3
Asked by
Coppertop
College Station, TX
December 4, 2013
I have a 4 year old daughter and a 16 month old son, who get their clothes very dirty and this washer gets them all clean. Mind you I do throw in a Tide Boost with their clothes to help with any bad stains that I might miss with pre treating. With my husband's uniforms from work it gets those clean as well.
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answer 4
Asked by
bensmom
carnation,WA
December 6, 2013
Poor. I suggest pretreating and washing on heavy duty and heavy soil settings. Good Luck!
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answer 5
Asked by
David
Tahoe City, CA, USA
December 26, 2013
As a building contractor I can get quite dirty and mucky. This washer (finally) does a right proper job of getting clothes clean.
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answer 6
Asked by
LGAnswers
October 17, 2013
With its Heavy Duty cycle, plus the Soak and Extra Rinse features it should be able to deal with all that dirt.
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answer 7
Asked by
SKSK
Seattle, WA
April 15, 2014
You heard right, agitator is better for very dirty clothes but this machine can wash very large loads at one time.
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Question

is there lint build-up in washer

Asked by
hanno
huntsville,al.
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
September 7, 2013
my front-load washer has a lot of lint build-up what causes an awful odor. i am now replacing it with a top . load washer. how does the lint gets expelled ?will i have the same problem with odor after time of using the washer?
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answer 1
Asked by
joann
indianapolis
September 8, 2013
Not seen any lint build up in this washer. Only in my OLD dryer. No odor at all, that is a front load washer problem.
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answer 2
Asked by
BBlake57
Woodbridge, VA
September 24, 2013
I haven't had any issue with lint build or odor on the LG washer, the lint seems to be washed out with the drain water. The LG lid also has the option of turning the handle down so it leaves the lid open just a bit to allow any moisture remaining in the tub to evaporate. Hard to explain but if you look at the washer you will see what I am talking about.
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answer 3
Asked by
4sportfamily
Roswell, GA, USA
October 8, 2013
We have only had this washer for 1 month, No odor and no lint build up
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answer 4
Asked by
Hollie
Cleveland, OH, USA
November 5, 2013
I absolutely refuse to use a front load washer because of the odor, mold and maintenance issues. This washer is amazing! I have been working my washer every day for about a month and it performs without fail, without lint build-up and my clothes are super clean and fresh.
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answer 5
Asked by
Laurene
Valencia, Santa Clarita, CA 91355, USA
January 14, 2014
I experienced the same exact problem with my front loader washing machine! I began leaving the washer door open after every wash cycle to decrease the odor emanating from the machine and this action was not very effective. In addition, I found that it was not very reliable and did not wash very well.
I have since purchased an LG top loading machine and am extremely pleased with its performance. The items washed feel cleaner than any other machine I have ever used and I have had the opportunity to use several! This top loader expels debris through the holes at the bottom of the drum. I can say that I have absolutely no disappointment with this machine. No odors and it is extremely accommodating to large items and again, washes very well.
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answer 6
Asked by
SKSK
Seattle, WA
March 15, 2014
No
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Question

Any noise issue on this unit?

Asked by
Hank
Long Island NY
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
August 31, 2013
Anyone have any noise issues with this unit?Just asking because I bought a Whirlpool HE top load unit ad boy was it nosiy.I had to send it back for that reason alone and don't want to make the same mistake.Thanks
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answer 1
Asked by
joann
indianapolis
August 31, 2013
none!
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answer 2
Asked by
Parman22
September 4, 2013
Quiet during wash cycles but does have a sound like a jet engine (although not loud) during high speed spin.
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answer 3
Asked by
BBlake57
Woodbridge, VA
September 24, 2013
This LG washer is very quiet, I am surprised it is so quiet. Possibly because of a direct drive motor and not transmission or belts to make noise.
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answer 4
Asked by
4sportfamily
Roswell, GA, USA
October 8, 2013
Absolutely no noise issues, so quite, I have actually checked on it to see if it was still running
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answer 5
Asked by
Momfof5
Wilmington, DE, USA
October 25, 2013
No! It is amazingly quiet! It is in a laundry room in my bedroom and I run a load when I am going to bed and I don't hear it!
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answer 6
Asked by
Hollie
Cleveland, OH, USA
November 5, 2013
Absolutely not! This unit is so quiet that I kept checking on it the first week to make sure it was working. I love it!
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answer 7
Asked by
SDmoms
San Diego, CA, USA
November 5, 2013
No, very quiet. We have on the second floor. Previous top loader was louder, more vibrations.
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answer 8
Asked by
Coppertop
College Station, TX
December 4, 2013
Only noise I hear is when the rinse cycle is running. Other than that it is super quiet.
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answer 9
Asked by
DavidB100
Long Island, New York, USA
January 6, 2014
No noise issues, even with very fast spin, seems relatively quiet.
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answer 10
Asked by
SKSK
Seattle, WA
April 15, 2014
Not at all, you can barely hear it.
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Question

When leaning over the washer to reach items in the bottom of the tub, do the setting buttons inadvertantly get pressed?

Asked by
Waggin5
Beaverton, Oregon
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
August 24, 2013
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answer 1
Asked by
joann
indianapolis
August 26, 2013
Nope, never has happened. There is a power button that has to be pressed first, but the buttons are flat, like on a microwave, so no way to really push them by leaning over. Have nothing negative to say about this machine, very pleased with it.
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answer 2
Asked by
Goldilocks
Denver, CO
August 29, 2013
No. The machine turns off after the load is done so you might press buttons but the washer does not respond. This machine is great!
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answer 3
Asked by
SDmoms
November 5, 2013
No, not at all.
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answer 4
Asked by
Coppertop
College Station, TX
December 4, 2013
I'm only 5' 4 3/4" tall and the buttons never get pushed when I lean over to get those few items at the very bottom. When the cycle is finished the washer automatically turns off. The buttons are not easy to push on by accident, you have to push them just right.
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answer 5
Asked by
CaryHDepot
Cary, NC
January 14, 2014
Hi Waggin5,

Both my 5'2" gal and myself (6'1" guy) have had zero issues pressing any buttons on this washer when retrieving clothes. When the unit has finished its wash cycle the control panel goes into a 'sleep' mode unless you tell it otherwise. And the way the unit is shaped it's almost impossible to mash a button without really meaning to.
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answer 6
Asked by
Laurene
Valencia, Santa Clarita, CA 91355, USA
January 14, 2014
No. When you open the lid to the washer, the machine is not operational at that point and thus no buttons can be activated. It is, by far, the absolute best washer I have ever used!
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answer 7
Asked by
LGAnswers
August 26, 2013
The buttons should be deactivated once the cycle is over and for you to reach the laundry.
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Question

Can you wash regular matress pads in this machine?

Asked by
Bob
Arkansas
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
August 19, 2013
Can this machine wash and rinse padded mattress pads that are not advertised as waterproof? I am especially concerned about the rinsing technology.
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answer 1
Asked by
joann
indianapolis
September 8, 2013
NO, there is actually a sticker on the lid of the washer that says, do not wash any waterproof items.
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answer 2
Asked by
4sportfamily
Roswell, GA, USA
October 8, 2013
I have washed all our mattress pads from twin to King - No problem
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answer 3
Asked by
SDmoms
San Diego, CA, USA
November 5, 2013
The manual says not to wash "waterproof" items
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answer 4
Asked by
InOregon
March 11, 2014
We haven't had a problem. Done several.
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answer 5
Asked by
LGAnswers
August 19, 2013
Most mattress pads have water resistant materials, and unfortunately are not recommended for any residential washers. Please confirm what the label of your mattress pad says. Thank you.
Have a nice day!
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Question

Set the controls only once for Pre-wash, Wash, and Second rinse for the same load?

Asked by
Mr. Poopy Pants
about 4.5 cu. ft. High-Efficiency Front Control Top Load Washer in White, ENERGY STAR on
August 12, 2013
We use cloth diapers at our house, and instead of returning to the washing machine 3 times to Pre-wash, Wash, and Second Rinse, we want a machine that will do these three tasks by setting the controls only once (instead of 3 separate sets). Can this machine do that?
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3 answers
Answers
answer 1
Asked by
4sportfamily
Roswell, GA, USA
October 8, 2013
Yes, with this washer, you can add a Soak and extra rinse to any cycle
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answer 2
Asked by
LGAnswers
August 12, 2013
Yes, here are the basic steps:

1. SORT LAUNDRY AND LOAD WASHER.

2. ADD DETERGENT BLEACH AND SOFTENER. This compartment holds liquid fabric softener, which will be automatically dispensed during the final rinse cycle. Refer to pages 19-20 for details.

3. TURN ON THE WASHER. Press the POWER button to turn on the washer.

4. SELECT CYCLE. Press the Cycle Button to desired cycle. The display will show the preset WASH TEMP. SOIL LEVEL, SPIN SPEED for that cycle.

5. SELECT CYCLE MODIFIER BUTTONS. If you would like to change the modifier for that cycle, press the appropriate cycle settings button(s) until the indicator light for the desired setting is lit. NOTE: To protect your garments, not every WASH TEMP. temperature, SPIN SPEED, SOIL LEVEL, or OPTION is available with every cycle.

6. SELECT OPTION BUTTONS. Select any additional cycle options, such as FABRIC SOFTENER or DELAY WASH. NOTE: To protect your garments, not every WASH TEMP. temperature, SPIN SPEED, SOIL LEVEL, or OPTION is available with every cycle.

7. Press the "PlayPause" button. - The washing machine will start.

8. When the melody plays if the sound is turned on, the wash cycle is finished. - When the washing cycle is finished, the lid will unlock. Open the lid and remove the laundry.
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answer 3
Asked by
SKSK
Seattle, WA
April 15, 2014
No pre wash but they do have wash, soak cycle and extra rinse.
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