Looking for Answers about Lithonia Lighting 360 Degree Mounted White Motion Sensor Fixture?

Customer questions and answers for
Lithonia Lighting 360 Degree Mounted White Motion Sensor Fixture

The 360 Degree Fixture Mounted Motion Sensor from Lithonia Lighting is designed to save energy and money by automatically turning lights on when you need them and off when you don’t. Perfect for operating single or multiple fixtures in commercial and residential locations. It is easy to install and wire to LED or fluorescent bay lights, strip lights and wraparound light fixtures.
Customer questions and answers:
2 Questions
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6 Answers
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Customer questions and answers for Lithonia Lighting 360 Degree Mounted White Motion Sensor Fixture

Question

Is there a trick to getting it to work?

Asked by
midnightgolfer
about 360 Degree Mounted White Motion Sensor Fixture on
July 18, 2013
I have the following fixture, attached to this sensor via only the "ballast bypass" factory connectors (which match the fixtures, and can only be connected one way, plus the ground-to-ground, of course.)

Lithonia Lighting 2 ft. White LED High Bay Light
Model # IBH 11L MV Internet # 203812710 Store SKU # 691941

The light turns on, but no matter what combination of pressing the button 2x, or no matter how many times, and no matter how long I wait, it stays on, for hours and hours, even if I wrap a towel around the sensor, to make sure it isn't picking up on some movement.
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4 answers
Answers
answer 1
Asked by
LithoniaLightingSupport
July 25, 2013
Factory reset the device by pushing the programming button 9 times, wait three seconds, then push the button twice. Then cover the sensor with a box for 15 minutes to confirm timeout. If the problem persists, please contact the manufacturer tech support at 1-800-727-7483.
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answer 2
Asked by
CFH
Rhode Island
August 29, 2013
I had the same issue. Every time the unit looses power it seems to need resetting. I didn't need the light to stay on for 15 minutes. And after doing the 9 Press reset, then 2 press I only pressed it once to set the sensor up on a 30 second timer. The light will remain on as long as motion is detected and then start the 30 second timer it works perfectly in our closet.
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answer 3
Asked by
JKM78
poulsbo, wa
October 31, 2013
Does the light come on immediately after you apply power to the unit or do you have to have movement around the sensor
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answer 4
Asked by
ClydesdaleATL
Atlanta, GA
February 23, 2014
That sounds strange. I used on the same fixture and it worked great. I would call Lithonia tech support to see if there is a reset function.
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Question

Do you have a date when this product will be available?

Asked by
Karyn
about 360 Degree Mounted White Motion Sensor Fixture on
March 27, 2013
Model # MSX12 Internet # 203995562 Store SKU # 1000007683
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2 answers
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answer 1
March 29, 2013
Hi Karyn
Thank you for asking. This current eta is the first week of June. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376.
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answer 2
Asked by
ClydesdaleATL
Atlanta, GA
February 23, 2014
Is in stock
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