Looking for Answers about Kwikset Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt?

Customer questions and answers for
Kwikset Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt

With Kwikset Kevo Bluetooth Enabled Deadbolt, your smartphone is now your key. No more fumbling for your keys. Keep your phone in your pocket or purse and just touch the lock to open. No smartphone? No problem. Enjoy the same touch to open convenience with the fob. You can send an electronic key (eKey) to family, friends, or visitors who have a compatible smartphone so they can use their phone as a key, too. Receive notifications of lock activity and manage the lock and eKey with the Kevo Mobile App. Kevo is incredibly secure. You can add, delete or disable eKeys from the mobile app or utilize the Lost Phone Reset if needed. Kevo features SmartKey re-key technology. With SmartKey, you can re-key your lock yourself in 3 easy steps. The SmartKey deadbolt cylinder provides peace of mind for a backup traditional key and offers superior security against lock picking and bumping. Kevo is compatible with iPhone 4S or higher and select Android 5.0 devices. Check www.Kwikset.com/kevo/compatibility for details. You can still enjoy touch-to-open entry with a key fob and migrate to your Android device when available.
Customer questions and answers:
44 Questions
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163 Answers
Overall rating:
3.497 out of 5
3.5
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Customer questions and answers for Kwikset Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt

Question

Battery Life

Asked by
WPAM
Dayton, Ohio
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
January 6, 2016
How long will a fully charged or new battery last?
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answer 1
Asked by
Kwikset
January 7, 2016
Kwikset Model # 925 KEVO DB L03 expected battery life is 6-8 months.
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Question

can the fob or phone open the door from a distance ?

Asked by
jay
boynton beach florida
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
November 21, 2015
I have a two story home and would like to open the door for a visitor without going down a flight of stairs.
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3 answers
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answer 1
Asked by
thinkingincolor
Arlington, TX
Home Improvement Profile: Professional
January 9, 2016
No...This lock is terribly unreliable. I hope you have not purchased this lock. Get something else
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answer 2
Asked by
jaydub
Fairfax, VA
November 30, 2015
Realistic range, tested at our house, seemed to be about 5 feet or so.
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answer 3
Asked by
Kwikset
November 23, 2015
The fob does not have the ability to open the door from a distance, physical touch must be made to the lock. The phone will remotely lock and unlock the door from a maximum of 30 feet.
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Question

What is the return policy?

Asked by
ALT
Michigan
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
November 16, 2015
I am taking a chance and getting this for my husband for Christmas. I am curious about the return policy if he decides he doesn't want/like it.
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answer 1
Asked by
jaydub
Fairfax, VA
November 30, 2015
Standard home depot return policy, at least in my case.
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answer 2
Asked by
Kwikset
November 18, 2015
Please contact your local Home Depot customer relations counter for warranty policy and procedures.
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Question

Will this lock work with my Samsung Galaxy S5?

Asked by
greg
rome, ga
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
October 30, 2015
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4 answers
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answer 1
Asked by
RichP
Delaware
Home Improvement Profile: Other
December 26, 2015
Yes, we have a mixture of iPhones and Android phones in the family - and the app works perfectly in Galaxy S6 - S5 should not be any different. The link provided by Kevo points Android users at the iTunes store - but it is simple just to find it on Google Play
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answer 2
Asked by
jaydub
Fairfax, VA
November 30, 2015
It's on the officially supported list. My wife has one, we used the app on it, it worked ok, but the app is flaky as of the time I am writing this, so it's not a replacement for the physical key.
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answer 3
Asked by
mbielski
Rocklin, CA
November 9, 2015
Only for about as long as the app remains stable on your phone. In my case this was anywhere from 30 seconds to 3 days. I ended up uninstalling the app and going to a fob.
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answer 4
Asked by
Kwikset
November 2, 2015
Kwikset Model # 925 KEVO DB 15 is compatible with the Samsung Galaxy S5.
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Question

Range of key FOB

Asked by
Don
Londonderry NH
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
October 23, 2015
How far away from the door with the fob transmit? Would like to be able to remotely unlock door from basement office.
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answer 1
Asked by
mbielski
Rocklin, CA
November 9, 2015
The range is severely limited. Won't work beyond about 6 feet (if you are lucky.)
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answer 2
Asked by
Kwikset
October 26, 2015
Kwikset Model # 925 KEVO DB 15 FOB range is 5' from the door and will need to be physically touched in order to lock or unlock from the exterior. Kevo key FOB does not have the remote access feature. The FOB is designed for those that do not have a compatible device to electronically operate the lock.
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Question

CAN THIS KEVO LOCK BE KEYED TO EXISTING LOCKS?

Asked by
HD
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
November 30, 2015
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answer 1
Asked by
Kwikset
December 2, 2015
Kwikset Model # 925 KEVO DB L03 can be keyed to other Kwikset Smartkey locks.
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Question

Disabled

Asked by
tl94yq
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
November 26, 2015
Can key fobs be disabled from locks to limit access for a lost fob?
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answer 1
Asked by
Kwikset
November 30, 2015
Kwikset Model #: 264 TRL 15 SCAL SCS key fobs do not have the ability to be disabled from the locks. These act like a regular physical key for the lock.
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Question

LOCKING TIME

Asked by
Rogave
Davie, FL
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
October 2, 2015
I am planning to use this device in an entry door of a commercial store.
My concern is if the device comes with a re-locking time ? Once you open the door, entry to the space and close the door, the deadbolt will locked itself or that must be done manually?
If I install it in a commercial entry, I need to keep the door unlocked for 10+ hours.
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Answers
answer 1
Asked by
jaydub
Fairfax, VA
November 30, 2015
It won't lock unless it's commanded to. When a fob or smart phone is "calibrated" it'll know whether the device is on the outside of the door or not, and will only lock if the device is outside, in front.
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answer 2
Asked by
mbielski
Rocklin, CA
November 9, 2015
You need to re-lock this device manually.
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answer 3
Asked by
Kwikset
October 3, 2015
Kwikset Model # 925 KEVO DB 15 does not have automatic locking. The deadbolt will need to be manually locked from the interior or touched on the rose ring using a compatible device on the exterior.
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Question

Do I need anything else beside this product?

Asked by
Paperino
Seattle
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
October 2, 2015
Do I need to have a hub or any other equipment or the lock is self-sufficient to work as advertised?
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answer 1
Asked by
mbielski
Rocklin, CA
November 9, 2015
You do not need any other products.
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answer 2
Asked by
Kwikset
October 3, 2015
Kwikset Model # 925 KEVO DB 15 requires 4 "AA" batteries and a compatible blue tooth activated device to communicate with the lock. No hub is need to operate the lock.
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Question

How would I know when the charge on the lock goes off or is low?

Asked by
ondgo
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
November 10, 2015
Is it safe to have the lock activated when going for vacation? If in an event the charge goes off, would I still be able to open it with regular key?
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answer 1
Asked by
kjturner011
St. Louis, MO
Home Improvement Profile: DIYer
November 30, 2015
There is an indicator light that lets you know when you need to change the batteries. You'll also get a notification from the app.
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answer 2
Asked by
Kwikset
November 11, 2015
Kwikset Model # 925 KEVO DB 11P will notify through the phone app twice of a low battery. If the battery is not changed within after the second notice, a email will be sent stating the battery needs to be changed.
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answer 3
Asked by
Brian
MD
Home Improvement Profile: Professional
November 11, 2015
That's what the key is for. Don't be concerned as you are, if the battery dies, use the key to unlock.
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Question

Can all 4 be keyed the same before shipping?

Asked by
Dam
Elko, NV
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
October 22, 2015
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answer 1
Asked by
kjturner011
St. Louis, MO
Home Improvement Profile: DIYer
November 30, 2015
I doubt it. However, since Kevo has a Kwikset smart key, it would be pretty easy for you to set them all to use the same key.
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answer 2
Asked by
Kwikset
October 23, 2015
Kwikset Model # 925 KEVO DB 11P includes the SmartKey Technology that allows the lock to be rekeyed without the use of a professional lock smith. For further assistance please contact you local Home Depot special order counter.
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Question

Can you disable access for the key fob like you can with an e-key? Or disable and reable the key fob's access?

Asked by
ancp
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
July 7, 2015
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answer 1
Asked by
jaydub
Fairfax, VA
November 30, 2015
Doesn't look like it from the software.

Workaround: If you reset the lock, it'll forget everything, including the fob. At that point, re-enroll everything except that fob.
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answer 2
Asked by
Kwikset
July 8, 2015
The key fob does not have the ability to disable and enable access. Only associated internet connected devices have this ability.
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Question

Can you disable the autolock function?

Asked by
S5147
CT
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
April 19, 2015
Going in and out of the house while in the yard seems like it would present a problem without a key, remote fob or a phone.
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Answers
answer 1
Asked by
jaydub
Fairfax, VA
November 30, 2015
There really isn't one with the current software releases. The only auto-lock function that's there is if you enable it, tapping the lock cylinder three times will cause it to lock without the key. The is OPTIONAL and off by default.
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answer 2
Asked by
AstroKnurd
The Colony, TX
Home Improvement Profile: DIYer
May 3, 2015
There isn't really an "auto lock" function. If you triple tap the lock and don't have a key, the door will lock. This is controlled by a dip switch you set and is off by default. So you can control whether this feature happens or not. Normally you single tap to lock/unlock.
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answer 3
Asked by
Kwikset
April 20, 2015
Kwikset Model # 925 KEVO DB 15 does not have an auto lock function.
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Question

Iphone 6

Asked by
maidpro
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
April 9, 2015
Is this product compatible with Iphone 6 also what Android devices is it available for. I want to use this on my office door. Thank you.
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answer 1
Asked by
AstroKnurd
The Colony, TX
May 3, 2015
This product is compatible with iPhone 5/6. I use with both my iphone5 and iphone6. Does support Android 5.0, but haven't tried it myself.
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answer 2
Asked by
Kwikset
April 9, 2015
Yes this product is compatible with Iphone 6. Kevo will now work most Android phones running lollipop 5.0
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Question

Is it possible to lock or unlock the lock from your secured website, if I forget to lock the door?

Asked by
TornadoChaser
VA
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
February 13, 2015
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Answers
answer 1
Asked by
stahlpsurulz
Atlanta, GA
April 7, 2015
I did not see this feature as an option...would be nice to have though.
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answer 2
Asked by
Kwikset
February 13, 2015
At this time, Kevo does not have remote access capabilities.
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Question

Will other finishes be available in the near future?

Asked by
Antelope
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
December 30, 2014
I'd purchase one in a heartbeat if it was available in Antique Brass to match all the other Kwikset handles/locks in my house.
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answer 1
Asked by
Kwikset
January 3, 2015
Kevo finishes come in Polished Brass, Satin Nickel and Venetian Bronze. There are no other finishes in the future for this product.
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Question

Does it come with a double lock and NO lever on the inside? I need it for a GATE so I need both sides to be locked.

Asked by
Corinnekeg
Orange County, CA
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
November 1, 2014
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answer 1
Asked by
kjturner011
St. Louis, MO
Home Improvement Profile: DIYer
November 30, 2015
No. It is like a regular deadbolt with the lock on one side. It would not be suitable for a gate.
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answer 2
Asked by
Kwikset
Lake Forest, CA
November 3, 2014
No, at this time Kevo is only available with Single Cylinder Deadbolt. The exterior of the Kevo deadbolt is rain resistant and may be exposed to the elements. The interior side of the unit should not be exposed to the outside; however, as it is intended to be on the inside of the door (inside the home). If the installation location allows the interior side to be shielded from the outdoors, like a home would, then it is OK. Installing the Kevo in a location that exposes the interior side to water is not recommended.
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Question

when will the app be available for windows 8 phones

Asked by
theken
brooklyn
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
August 6, 2014
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answer 1
Asked by
jaydub
Fairfax, VA
November 30, 2015
Probably never. Seems like everyone else is dropping Windows mobile 8.x support for ... nothing. Sometimes Windows 10.
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answer 2
Asked by
Kwikset
Lake Forest, CA
August 7, 2014
Kevo is compatible with SmartPhones that support Bluetooth Smart Ready/Bluetooth 4.0 hardware and have an available Kevo mobile app. The Kevo app is currently available for iPhone 4s, 5, 5C, & 5S as well as the fifth generation iPod touch, third generation or higher iPad and iPad mini. Currently Android 4.3, as well as Blackberry 10.1, does not fully support all Bluetooth LE features required by Kevo, but we hope it will soon. When it does, we will be ready shortly thereafter. Kevo plans to support all possible mobile devices. In the meantime, you can still enjoy touch-to-open entry with a key fob and migrate to your Android device when available.
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Question

Does this lock work with the new Wink Hub?

Asked by
homeautonut
Tennessee
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
July 8, 2014
Kwikset has been identified as a product that is compatible with this new home automation hub, but I have not heard confirmation that this lock is one of the products that is compatible with Wink. Can you confirm?
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answer 1
Asked by
Kwikset
Lake Forest, CA
July 9, 2014
No, Kevo Model # 925 KEVO DB L03 is only compatible with Kevo.
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Question

Does Kevo come with a tapered deadbolt? If not, is there an option to obtain one?

Asked by
homeautonut
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
July 3, 2014
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answer 1
Asked by
Kwikset
Lake Forest, CA
July 5, 2014
Yes, Kwikset Model # 925 KEVO DB L03 comes with a tapered deadbolt.
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