Looking for Answers about Kwikset Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt?

Customer questions and answers for
Kwikset Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt

With Kwikset Kevo Bluetooth Enabled Deadbolt, your smartphone is now your key. No more fumbling for your keys. Keep your phone in your pocket or purse and just touch the lock to open. No smartphone? No problem. Enjoy the same touch to open convenience with the fob. You can send an electronic key (eKey) to family, friends, or visitors who have a compatible smartphone so they can use their phone as a key, too. Receive notifications of lock activity and manage the lock and eKey with the Kevo Mobile App. Kevo is incredibly secure. You can add, delete or disable eKeys from the mobile app or utilize the Lost Phone Reset if needed. Kevo features SmartKey re-key technology. With SmartKey, you can re-key your lock yourself in 3 easy steps. The SmartKey deadbolt cylinder provides peace of mind for a backup traditional key and offers superior security against lock picking and bumping. Kevo is compatible with iPhone 4S or higher and select Android 5.0 devices. Check www.Kwikset.com/kevo/compatibility for details. You can still enjoy touch-to-open entry with a key fob and migrate to your Android device when available.
Customer questions and answers:
33 Questions
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132 Answers
Overall rating:
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Customer questions and answers for Kwikset Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt

Question

Can you disable access for the key fob like you can with an e-key? Or disable and reable the key fob's access?

Asked by
ancp
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
July 7, 2015
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answer 1
Asked by
Kwikset
July 8, 2015
The key fob does not have the ability to disable and enable access. Only associated internet connected devices have this ability.
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Question

Can you disable the autolock function?

Asked by
Steve
CT
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
April 19, 2015
Going in and out of the house while in the yard seems like it would present a problem without a key, remote fob or a phone.
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answer 1
Asked by
Kwikset
April 20, 2015
Kwikset Model # 925 KEVO DB 15 does not have an auto lock function.
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answer 2
Asked by
AstroKnurd
The Colony, TX
Home Improvement Profile: DIYer
May 3, 2015
There isn't really an "auto lock" function. If you triple tap the lock and don't have a key, the door will lock. This is controlled by a dip switch you set and is off by default. So you can control whether this feature happens or not. Normally you single tap to lock/unlock.
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Question

Iphone 6

Asked by
maidpro
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
April 9, 2015
Is this product compatible with Iphone 6 also what Android devices is it available for. I want to use this on my office door. Thank you.
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answer 1
Asked by
Kwikset
April 9, 2015
Yes this product is compatible with Iphone 6. Kevo will now work most Android phones running lollipop 5.0
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answer 2
Asked by
AstroKnurd
The Colony, TX
May 3, 2015
This product is compatible with iPhone 5/6. I use with both my iphone5 and iphone6. Does support Android 5.0, but haven't tried it myself.
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Question

Is it possible to lock or unlock the lock from your secured website, if I forget to lock the door?

Asked by
TornadoChaser
VA
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
February 13, 2015
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answer 1
Asked by
Kwikset
February 13, 2015
At this time, Kevo does not have remote access capabilities.
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answer 2
Asked by
stahlpsurulz
Atlanta, GA
April 7, 2015
I did not see this feature as an option...would be nice to have though.
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Question

Will other finishes be available in the near future?

Asked by
Antelope
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
December 30, 2014
I'd purchase one in a heartbeat if it was available in Antique Brass to match all the other Kwikset handles/locks in my house.
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answer 1
Asked by
Kwikset
January 3, 2015
Kevo finishes come in Polished Brass, Satin Nickel and Venetian Bronze. There are no other finishes in the future for this product.
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Question

Does it come with a double lock and NO lever on the inside? I need it for a GATE so I need both sides to be locked.

Asked by
Corinnekeg
Orange County, CA
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
November 1, 2014
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answer 1
Asked by
Kwikset
Lake Forest, CA
November 3, 2014
No, at this time Kevo is only available with Single Cylinder Deadbolt. The exterior of the Kevo deadbolt is rain resistant and may be exposed to the elements. The interior side of the unit should not be exposed to the outside; however, as it is intended to be on the inside of the door (inside the home). If the installation location allows the interior side to be shielded from the outdoors, like a home would, then it is OK. Installing the Kevo in a location that exposes the interior side to water is not recommended.
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Question

when will the app be available for windows 8 phones

Asked by
theken
brooklyn
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
August 6, 2014
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answer 1
Asked by
Kwikset
Lake Forest, CA
August 7, 2014
Kevo is compatible with SmartPhones that support Bluetooth Smart Ready/Bluetooth 4.0 hardware and have an available Kevo mobile app. The Kevo app is currently available for iPhone 4s, 5, 5C, & 5S as well as the fifth generation iPod touch, third generation or higher iPad and iPad mini. Currently Android 4.3, as well as Blackberry 10.1, does not fully support all Bluetooth LE features required by Kevo, but we hope it will soon. When it does, we will be ready shortly thereafter. Kevo plans to support all possible mobile devices. In the meantime, you can still enjoy touch-to-open entry with a key fob and migrate to your Android device when available.
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Question

Does this lock work with the new Wink Hub?

Asked by
homeautonut
Tennessee
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
July 8, 2014
Kwikset has been identified as a product that is compatible with this new home automation hub, but I have not heard confirmation that this lock is one of the products that is compatible with Wink. Can you confirm?
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answer 1
Asked by
Kwikset
Lake Forest, CA
July 9, 2014
No, Kevo Model # 925 KEVO DB L03 is only compatible with Kevo.
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Question

Does Kevo come with a tapered deadbolt? If not, is there an option to obtain one?

Asked by
homeautonut
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
July 3, 2014
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answer 1
Asked by
Kwikset
Lake Forest, CA
July 5, 2014
Yes, Kwikset Model # 925 KEVO DB L03 comes with a tapered deadbolt.
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Question

I have a historic home with very thick doors. Would your lock work with a 2 inch thick door? Is there any modification that can be made?

Asked by
SheSheMO
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
June 9, 2014
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answer 1
Asked by
Kwikset
Lake Forest, CA
June 9, 2014
To install KEVO Model # 925 KEVO DB 11P on a door that is 2" thick a thick door kit will be needed, Kwisket model # 81248.
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answer 2
Asked by
Brian
MD
Home Improvement Profile: Professional
January 1, 2015
That's a good question...and frankly one for the manufacturer. I have experienced tight action with our jambs which I feel may not be good in the scheme of the install and the lack of trust that it is truly locked when you walk away...our jamb is that tight with a 1-3/4" door thickness and a good weather seal. Good luck to you in finding your answer.
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Question

How do I get additional fobs? How much are they apiece?

Asked by
SheSheMO
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
June 5, 2014
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answer 1
Asked by
Kwikset
Lake Forest, CA
June 5, 2014
Additional KEVO FOB's and pricing can be located on line at HomeDepot.com using internet #:204379773 or at your local Home Depot special order counter using Model # 926 KEVO FOB.
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answer 2
Asked by
Allthingsvu
San Diego, CA, USA
Home Improvement Profile: DIYer
December 29, 2014
You can get FOBS at Home Depot and currently it's $25
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Question

What is the cost of the App?

Asked by
Jenna
Downriver Michigan
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
February 20, 2014
I have reviewed several manufacturer's version of this lock. Most of them charge a monthly fee for the use of the app. Some charge a yearly fee. Is there a fee for Kevo app?
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6 answers
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answer 1
Asked by
Kwikset
Lake Forest, CA
February 21, 2014
No. The Kevo mobile app can be downloaded from the Apple App store free of charge and includes notifications.
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answer 2
Asked by
TheGreatPumpkin
Atlanta, GA, USA
April 8, 2014
The Kevo app is a free download app, only available for the IPhone at this time. There is no additional fee for the app.
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answer 3
Asked by
Jason31
Redondo Beach, CA
Home Improvement Profile: DIYer
November 1, 2014
no fee for the app. There is a $2 charge for for more than 2 electronic keys.
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answer 4
Asked by
Mafroe2
Columbus, OH, USA
Home Improvement Profile: Professional
November 11, 2014
Free!
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answer 5
Asked by
Dave
November 15, 2014
App is free but additional e-key's are 1.99 beyond the 2 that are included.
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answer 6
Asked by
stahlpsurulz
Atlanta, GA
April 7, 2015
The app was free. You get 2 free users/keys to give out for the lock. Then you have unlimited guest keys you can send to friends/families that expire after 24 hrs (or less, if you choose). Additional keys that allow unlimited entry cost $1.99 each to send out.
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Question

Practical application..

Asked by
tthdoc
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
February 20, 2014
Perhaps I am missing something, but most homes I know have a doorknob with lock and a deadbolt above. The concept for the kevo seems to make it sound like you don't need a key and can just use the smartphone or key fob. But this will only open the deadbolt, so I still need to get out my key to open the doorknob and open the door. So the concept sounds interesting, but the practical application of not needing a key anymore doesn't work. I could send a contractor a "ekey" to open the deadbolt, but he could still not get in the house since the doorknob is also locked. So again, am I missing something here?
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3 answers
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answer 1
Asked by
Kwikset
Lake Forest, CA
February 21, 2014
This is correct; if a keyed knob set is used along with Kevo then the knob will require a physical key. However, there are other applications such as a handle set or other passage functions and Kevo deadbolt installed on entry doors. In this case Kevo would be the only locking mechanism and a physical key would not be required if using a smart device or fob as the form of entry. Kevo is currently only available in a Deadbolt version while other functions will be evaluated in the future.
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answer 2
Asked by
TheGreatPumpkin
Atlanta, GA, USA
April 8, 2014
That is a problem I had with this product. Having to keep informing my wife to not use the doorknob lock was incompatible with a good marriage. The only option I could see was to disable the locking mechanism on the doorknob.
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answer 3
Asked by
Jason31
Redondo Beach, CA
Home Improvement Profile: DIYer
November 1, 2014
You must only lock the kevo lock and not the door knob.
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Question

If my phone is in the house, can anyone open the door?

Asked by
cc56
Torrance, Ca
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
January 30, 2014
After I go to bed and my phone is in the house charging, can people open the door and come in, uninvited?
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answer 1
Asked by
TriCityProperties
Vacaville, CA
Home Improvement Profile: Professional
January 31, 2014
No. After setting up your device, you calibrate it with the Kevo. Kevo knows if the phone is outside or inside.
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answer 2
Asked by
Kwikset
Lake Forest, CA
January 31, 2014
Kevo has an unique inside -outside sensor to detect if the authorized user is inside or outside of the house.Performing the calibration process on your smart device or Kevo fob will enable this feature. This will reduce the risk of accidental unlocking by an unauthorized user outside.

Certain home configurations may impede the Kevo lock’s sensor more than others. Example: Your home office is located next to your entryway, and part of the office extends past the front door, jutting into the front yard. If your device is being actively used in that office extension, the Kevo lock’s sensor could possibly detect the device as being outside of your home while that device is in active use.
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answer 3
Asked by
Jason31
Redondo Beach, CA
Home Improvement Profile: DIYer
November 1, 2014
The range is only 15 feet, but the lock can also tell which side of the door the phone is on, so no if your phone is inside, touching the outside will not unlock it.
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answer 4
Asked by
Mafroe2
Columbus, OH, USA
Home Improvement Profile: Professional
November 11, 2014
No, to unlock the door the phone has to touch to activate.
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answer 5
Asked by
Dave
November 15, 2014
No, this is outlined in the product documentation and/or website. The lock understand inside vs. outside therefor the lock won't open from the outside even if the phone or FOB is sitting next to the door on the inside.
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answer 6
Asked by
blueguy
Ann Arbor
January 22, 2015
If you calibrate the lock properly no.
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Question

Whats average battery life before replacement?

Asked by
KSWIZ
Bradenton, FL
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
January 10, 2014
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answer 1
Asked by
Kwikset
Lake Forest, CA
January 13, 2014
Kevo requires 4 AA batteries (included) which should last about 1 year. Kevo does not require a hardwired electrical connection. 
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Question

If I install the kevo right now (my house is finishing construction). Would I be able to use my android phone for it later when the app is developed?

Asked by
SamC
Alhambra, CA
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
January 8, 2014
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answer 1
Asked by
Kwikset
Lake Forest, CA
January 8, 2014
Kevo is compatible with SmartPhones that support Bluetooth Smart Ready/Bluetooth 4.0 hardware and have an available Kevo mobile app. Currently Android 4.3, as well as Blackberry 10.1, does not fully support all Bluetooth LE features but we hope they will soon and when they do, we will be ready shortly thereafter.  We have plans to support all possible devices.

Yes. In the meantime, you can still enjoy touch-to-open entry with a key fob and migrate to your Android device when available.
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answer 2
Asked by
TheGreatPumpkin
Atlanta, GA, USA
April 8, 2014
Kevo has said they will be developing an app for other platforms. You can use the fob that comes with the Kevo as it works very well. You can also order extra fob's.

This gives you the ability to use the Kevo until an app is available for your platform.
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answer 3
Asked by
Dave
November 15, 2014
Yes, the app is not required for usage of the lock. You can either continue to use it as a traditional lock with the key or you can use the FOB that comes with it. Either way, you can use it without the app today. I can't speak to when or if the app will be made available for Android though.
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Question

is it possible to program more than one device on the same iPhone?

Asked by
Ahmed
Katy
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
February 21, 2014
I am planning to install more than one of these devices. How would that work with one iPhone.
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answer 1
Asked by
Kwikset
Lake Forest, CA
February 24, 2014
Yes, you can enroll one smart device (i.e. iPhone) or FOB in multiple locks.
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answer 2
Asked by
MurrayT
Tulsa, OK, USA
March 4, 2014
After setting my Kevo up, I noticed the iPhone App allows you to have a number of Kevo locks on one iPhone. But I have not tried that yet.
+1point
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answer 3
Asked by
Conitor
May 13, 2014
The iOS app allows you to add multiple locks for authentication. The app must be running in the background.
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Question

can it be set to autolock in a few seconds after the door is shut but the nob was not touched for closing?

Asked by
Ahmed
Katy
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
February 21, 2014
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4 answers
Answers
answer 1
Asked by
Kwikset
Lake Forest, CA
February 24, 2014
Kevo does not have an auto lock feature. Instead Kevo features "Triple Touch Lock": You might use Triple Touch Lock if you are using only a standard key in your system but wish to lock the door by touch, if your smartphone or fob is disabled, or if you have a visitor in your home that will leave and lock the door behind them.
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answer 2
Asked by
GT2825
Hartford, WI, USA
February 25, 2014
No auto lock function! Would be a nice feature.
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answer 3
Asked by
MurrayT
Tulsa, OK, USA
March 4, 2014
I like that feature. But I have not found a way to do this with my Kevo.
One thing I don't like about the Kevo is that the inside deadbolt lever is about half the size of a regular deadbolt lever. Gloved hands may have a little trouble flipping the Kevo deadbolt lever.
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answer 4
Asked by
Conitor
May 13, 2014
No, not at this time. There is no remote or automatic functionality. Kwikset did announce an add-on device for remote locking/unlocking for the lock but no word if they are adding the functionality you mentioned.
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Question

I have a Samsung Galaxy S4 which uses a Bluetooth 4.0. Is this compatible with Kevo?

Asked by
SamC
Alhambra, CA
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
January 7, 2014
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answer 1
Asked by
Kwikset
Lake Forest, CA
January 7, 2014
Kevo is compatible with smart devices that support Bluetooth Smart Ready/Bluetooth 4.0 hardware and have an available Kevo mobile app. The app is currently available for iPhone 4S & 5, as well as the fifth generation iPod touch, third generation or higher iPad and iPad mini. App development for Android and Blackberry is currently underway.
+1point
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answer 2
Asked by
49erfan33
Oklahoma City, OK
February 20, 2014
NO. The description is very clear that the product only works with newer iPhones and Ipads.
-2points
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Question

Does Kevo have a double cylinder deadbolt?

Asked by
Thomas
South Bend IN
about Kevo Single Cylinder Satin Nickel Bluetooth Enabled Deadbolt on
November 14, 2013
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answer 1
Asked by
Kwikset
Lake Forest, CA
November 15, 2013
No, at this time Kevo is only available with Single Cylinder Deadbolt.
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answer 2
Asked by
ToddV
Oxford, MI
December 9, 2013
This particular model is a single cylinder solution. Works fine for me as I have security as well a video installed on my property.
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