JeffD
  • Review count
    1
  • Helpfulness votes
    7
  • Average rating
    1.0
    1 out of 5
  • First Review:
    October 3, 2012
  • Last Review:
    October 3, 2012
 
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      Activity Summary
       
      • Review count
        1
      • Helpfulness votes
        7
      • Average rating
        1.0
        1 out of 5
      • First Review:
        October 3, 2012
      • Last Review:
        October 3, 2012
       
      Ask & Answer
      • Question count
        0
         
        Answers
        • Answer count
          0
           
           
           
           
          JeffD's Reviews
           
          JeffD
          from Raleigh NC
          Home Depot sales channels don't/can't talk to each other
          PostedOctober 3, 2012
          Overall rating 
          1.0 out of 5.0
          1 out of 5
          Customer service 
          1.0 out of 5.0
          1 out of 5
          No, I do not recommend this product.
          What a disaster! Long story short: Installer said he couldn't install unit, I spent 4+ hours on the phone and had to wait 4 days to get someone out for fairly easy install. I learned that HomeDepot.com, it's third party installers, phone channels, online support and individual stores have no knowledge of what the others are doing. Couldn't have gone worse.
          +7points
          7out of 7found this review helpful.
           
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