GT
  • Review count
    1
  • Helpfulness votes
    8
  • Average rating
    1.0
    1 out of 5
  • First Review:
    May 26, 2017
  • Last Review:
    May 26, 2017
 
Questions & Answers
  • Question count
    0
     
    • Answer count
      3
       
       
       
      Activity Summary
       
      • Review count
        1
      • Helpfulness votes
        8
      • Average rating
        1.0
        1 out of 5
      • First Review:
        May 26, 2017
      • Last Review:
        May 26, 2017
       
      Questions & Answers
      • Question count
        0
         
        • Answer count
          3
           
           
           
           
          GT's Reviews
           
          The All-New Electrolux 24 in. Front Load Washer with IQ-Touch Electronic Controls Featuring Perfect Steam is loaded with Signature Features. This is the only steam washer available in a compact design. 2.4 cu. ft. of washing capacity leads the compact washer industry. The Electrolux ExpertCare Wash System offers 14 Specialty Cycles and no other compact washer cleans better. Perfect for installation upstairs, even near bedrooms. ENERGY STAR qualified for energy efficient performance. Search matching Electric Dryer Model EIED200QSW.
           
          Bad customer service and really uncaring attitude. I used it about 15 times and the door locked s...
          PostedMay 26, 2017
          Overall rating 
          1.0 out of 5
          1.0 out of 5
          No, I do not recommend this product.
          Bad customer service and really uncaring attitude. I used it about 15 times and the door locked shut (doesn't run in any cycle, took 30 minutes to get my wet clothes out of the washer). It has been not been working since February (still within 1 year warranty - bought in July 2016). Electrolux will not replace this machine even though we had to wait 6 weeks for a part, then they sent the wrong part. They don't have a policy of replacing the machine, won't give any concessions such as laundry compensation, I just "have to be patient". Would not recommend this brand to anyone - buyer beware
          +8points
          8out of 8found this review helpful.
           
          GT's Questions
           
          GT has not submitted any questions.
           
          GT's Answers
           
          The All-New Electrolux 24 in. Front Load Washer with IQ-Touch Electronic Controls Featuring Perfect Steam is loaded with Signature Features. This is the only steam washer available in a compact design. 2.4 cu. ft. of washing capacity leads the compact washer industry. The Electrolux ExpertCare Wash System offers 14 Specialty Cycles and no other compact washer cleans better. Perfect for installation upstairs, even near bedrooms. ENERGY STAR qualified for energy efficient performance. Search matching Electric Dryer Model EIED200QSW.
           

          any problems with door latch?

          Asked by
          sunshine
          March 1, 2016
          Asked by
          GT
          May 26, 2017
          Answer: 
          Yes. Part broke within 15 uses, have not been able to use this machine for 3 months .. Electrolux sent the wrong part after 6 weeks of "waiting" .... and now we have 16 people in the house for a long weekend and no washer.
           
          The All-New Electrolux 24 in. Front Load Washer with IQ-Touch Electronic Controls Featuring Perfect Steam is loaded with Signature Features. This is the only steam washer available in a compact design. 2.4 cu. ft. of washing capacity leads the compact washer industry. The Electrolux ExpertCare Wash System offers 14 Specialty Cycles and no other compact washer cleans better. Perfect for installation upstairs, even near bedrooms. ENERGY STAR qualified for energy efficient performance. Search matching Electric Dryer Model EIED200QSW.
           

          Can I connect only a cold water tube and leave the hot water inlet empty?

          Asked by
          Alex
          March 9, 2017
          Asked by
          GT
          May 26, 2017
          Answer: 
          no, machine needs hot water to function properly
           
          The All-New Electrolux 24 in. Front Load Washer with IQ-Touch Electronic Controls Featuring Perfect Steam is loaded with Signature Features. This is the only steam washer available in a compact design. 2.4 cu. ft. of washing capacity leads the compact washer industry. The Electrolux ExpertCare Wash System offers 14 Specialty Cycles and no other compact washer cleans better. Perfect for installation upstairs, even near bedrooms. ENERGY STAR qualified for energy efficient performance. Search matching Electric Dryer Model EIED200QSW.
           

          Does it have a matching dryer

          Asked by
          MDiddy
          March 19, 2017
          Asked by
          GT
          May 26, 2017
          Answer: 
          Yes. we bought the matching dryer