Pelican Water
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      Reviews
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      Questions & Answers
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          Pelican Water's Reviews
           
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          Pelican Water's Questions
           
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          Pelican Water's Answers
           
          The PSE2000 Pelican Whole House Filter and Salt Free Softener combine the benefits of the Pelican Carbon Series Whole House Water Filter along with the Pelican NaturSoft Salt Free Water Softener to give you better than bottled water quality from every tap. Start enjoying great tasting water, softer skin and hair all while stopping the negative effects of hard water scale build-up. Additionally, the Pelican Combo Series requires virtually no maintenance and does not waste water or use any electricity. Pelican Water Systems provide the new standard in home filtration and salt free water softening products.
           

          Does this system remove Chloramine in addition to Chlorine?

          Asked by
          NizarV
          February 19, 2019
          Does this system remove Chloramine in addition to Chlorine?
          Asked by
          Pelican Water
          February 19, 2019
          Answer: 
          Yes, the THD-PSE2000 15 GPM Whole House Water Filtration and NaturSoft Salt-Free Softener System has been tested to cover the reduction of chlorine and chloramine below minimum detection levels (MDL) for levels less than or equal to maximum influent levels allowed in NSF/ANSI 42. Thank you, The Pelican Water Customer Satisfaction Team
           
          Install a holistic water supply in your home with this Pelican Water 48,000 Grains Water Softener. This softener is designed to treat hard water by removing calcium and magnesium from it with the use of salt and ion-exchange resins. As a result of treating hard water you will see cleaner and brighter silverware, glassware, mirrors, tile and plumbing fixtures. The hard water process is done by treating resins that are coated in a sodium solution and when hard water comes into contact with the resin beads, the calcium and magnesium ions migrate out of the solution to the active sites on the resin and are replaced in the solution by sodium ions. You will also reap benefits of healthier softer skin and hair while showering and using less soap and shampoo and your fabrics can stay whiter and brighter without the harshness of hard water.
           

          How far can the brine tank be located from the softener?

          Asked by
          Donny
          February 18, 2019
          How far can the brine tank be located from the softener?
          Asked by
          Pelican Water
          February 19, 2019
          Answer: 
          Hello Donny, the PLS48 48,000 Grain Heavy Duty Water Softener system brine tank should be located no further than 4 feet from the softener. Please call our Retail Help Line at 844-663-3078 if you have any other questions regarding setting up the system. Thank you, The Pelican Water Customer Satisfaction Team
           
          One of the most important things we can do is protect ourselves from the immediate and long-term damaging effects of dangerous chemicals such as chlorine in our water. The Pelican Water 3-Stage Premium Shower Filter Without Head is BPA-free, removes more than 96% of chlorine, offers aromatherapy and lasts long for superior shower filtration. This filter helps give you softer hair and skin.
           

          The manual reads: "Caution: DO NOT use a shower head or wand with a shut-off valve." 1) Why not? ...

          Asked by
          ben
          February 13, 2019
          The manual reads:

          "Caution: DO NOT use a shower head or wand with a shut-off valve."

          1) Why not? (This is a feature that we like to have, to save water.)

          2) If it is not okay to have a shut-off valve downstream of the filter (between filter & showerhead), presumably it would be fine to have it uptream (between the shower supply pipe and the filter), as this would not be so different than the mixing valve which all showers already have.. yay/nay?
          Asked by
          Pelican Water
          February 13, 2019
          Answer: 
          Hello Ben, if you use a shut-off valve you are putting unnecessary pressure against the filter and the cap assembly, which will eventually cause it to leak. That is why we caution not to use the shower head or wand with a shut-off valve. Thank you, The Pelican Water Customer Satisfaction Team
           
          The PSE2000-PUV-14 Pelican Whole House Filtration, Salt Free Softener and UV System combine the benefits of the Pelican Carbon Series Whole House Water Filter along with the NaturSoft Salt Free Water Softener and ultraviolet disinfection system, to give you better than bottled water quality from every tap. Start enjoying great tasting water, softer skin and hair all while stopping the negative effects of hard water scale build-up and removing concerns about waterborne pathogenic organisms causing illness. Additionally, the Pelican Combo Series requires virtually no maintenance and does not waste water or use any electricity. Unit is WQA tested and certified according to NSF/ANSI 61. It leaves in beneficial minerals and naturally softens water without salt, conditioning water without the slippery feel. The 14 GPM UV (Ultra Violet) Water Treatment and Disinfection unit. The UV system kills bacteria, viruses, and other pathogens by preventing reproduction. Our system has led the development of water treatment solutions using environmentally friendly ultraviolet (UV) light. Pelican Water Systems provide the new standard in home filtration and salt free water softening products. Pelican Water Systems provide the new standard in home filtration and salt free water softening products. Pelican Water Systems PSE2000-PUV-14 Systems are Certified by IAPMO R and T to NSF/ANSI Standard 42 for the reduction of Chlorine up to 97%, structural integrity and NSF/ANSI 61 for material safety.
           

          Does your water system remove fluoride?

          Asked by
          Chris
          February 9, 2019
          Asked by
          Pelican Water
          February 11, 2019
          Answer: 
          Hello Chris, the PSE2000-PUV14 Whole House Filtration, Salt Free Softener and UV System addresses many issues in your water, however it does not filter fluoride. You could pair the PUV-14 (14 GPM UV Whole House Water Treatment and Disinfection System) with our 15 GPM Whole House Fluoride Water Filtration System, Model #PF6, and our 15 GPM Whole House NaturSoft Salt-Free Water Softener System, Model Read More
          Hello Chris, the PSE2000-PUV14 Whole House Filtration, Salt Free Softener and UV System addresses many issues in your water, however it does not filter fluoride. You could pair the PUV-14 (14 GPM UV Whole House Water Treatment and Disinfection System) with our 15 GPM Whole House Fluoride Water Filtration System, Model #PF6, and our 15 GPM Whole House NaturSoft Salt-Free Water Softener System, Model #NS6. Please call our Retail Help Line at 844-663-3078 if you would like to discuss all of your water treatment options. Thank you, The Pelican Water Customer Satisfaction Team Read Less
           
          Create a holistic water supply for your home with this Pelican Water PRC-5 Five Stage Whole House Water Filtration and NaturSoft Salt-Free Softener System. One great feature is the low maintenance as it does not require a drain, wastes no water and does not use electricity. It has benefits like better tasting water and it can give you softer skin and hair due to its ability to stop hard water scale build-up without the use of salt, potassium or harsh chemicals. This system is a combination of a whole house carbon water filter along with the NaturSoft salt-free water softener to give you better than bottled water quality.
           

          So, without ion exchange, how does this remove calcium? I guess they don’t claim it removes the c...

          Asked by
          Rick
          February 10, 2019
          So, without ion exchange, how does this remove calcium?

          I guess they don’t claim it removes the calcium, just reduces scaling.

          Is their secret sauce a sequestrant, ala Calgon?
          Asked by
          Pelican Water
          February 11, 2019
          Answer: 
          Hello Rick, Hardness is the measure of calcium and magnesium in the water. The THD-NS6 15 GPM Whole House NaturSoft Salt-Free Water Softener System does not remove the calcium and magnesium from the water. It neutralize these minerals instead of removing them. Although these minerals are retained in the water, since they have been neutralized, they are converted to a crystallized form and aren’t able to Read More
          Hello Rick, Hardness is the measure of calcium and magnesium in the water. The THD-NS6 15 GPM Whole House NaturSoft Salt-Free Water Softener System does not remove the calcium and magnesium from the water. It neutralize these minerals instead of removing them. Although these minerals are retained in the water, since they have been neutralized, they are converted to a crystallized form and aren’t able to adhere to surfaces like pipes or dishes. Leaving these minerals in your water is beneficial, since calcium and magnesium can have health benefits. Salt-based water softeners remove hardness minerals from the water, specifically calcium and magnesium, therefore reducing the hardness of the water. You can call our Retail Help Line at 844-663-3078 if you would like to discuss more about the science behind the Pelican NaturSoft salt-free water softener. Thank you, The Pelican Water Customer Satisfaction Team Read Less
           
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