Neveragain
  • Review count
    1
  • Helpfulness votes
    17
  • Average rating
    1.0
    1 out of 5
  • First Review:
    November 1, 2016
  • Last Review:
    November 1, 2016
 
Questions & Answers
  • Question count
    0
     
    Answers
    • Answer count
      0
       
       
       
      Activity Summary
       
      • Review count
        1
      • Helpfulness votes
        17
      • Average rating
        1.0
        1 out of 5
      • First Review:
        November 1, 2016
      • Last Review:
        November 1, 2016
       
      Questions & Answers
      • Question count
        0
         
        Answers
        • Answer count
          0
           
           
           
           
          Neveragain's Reviews
           
          The All-New Electrolux 24 in. Front Load Washer with IQ-Touch Electronic Controls Featuring Perfect Steam is loaded with Signature Features. This is the only steam washer available in a compact design. 2.4 cu. ft. of washing capacity leads the compact washer industry. The Electrolux ExpertCare Wash System offers 14 Specialty Cycles and no other compact washer cleans better. Perfect for installation upstairs, even near bedrooms. ENERGY STAR qualified for energy efficient performance. Search matching Electric Dryer Model EIED200QSW.
           
          First of all I would like to express my disappointment in Home Depot's service as well as Electro...
          PostedNovember 1, 2016
          Overall ratingĀ 
          1.0 out of 5
          1.0 out of 5
          No, I do not recommend this product.
          First of all I would like to express my disappointment in Home Depot's service as well as Electrolux's service. I initially purchased this washer in May of 2016. Upon receipt it gave an error message and did not work. Home Depot replaced the washer with a new unit that arrived in June 2016. All was well until July 2016 when it started to sound like a rocket was taking off during the spin cycle. We contacted Electrolux for a service visit, the technician said the sound was due to the spin cycle being on high. We changed the spin cycle to medium and the racket continued. Finally the first week of October the washer had an error message to "check the drain." According to the manual this means Read More
          First of all I would like to express my disappointment in Home Depot's service as well as Electrolux's service. I initially purchased this washer in May of 2016. Upon receipt it gave an error message and did not work. Home Depot replaced the washer with a new unit that arrived in June 2016. All was well until July 2016 when it started to sound like a rocket was taking off during the spin cycle. We contacted Electrolux for a service visit, the technician said the sound was due to the spin cycle being on high. We changed the spin cycle to medium and the racket continued. Finally the first week of October the washer had an error message to "check the drain." According to the manual this means it's not filling properly. Wrong! The washer was full of water and gushed onto our floor. The washer would not drain. I called the service technician and upon removing the top of the washer found that the counter weight had come loose and destroyed the interior. So that was the rocket sound?! Four weeks later we are still waiting on "inventory to be available" so that Electrolux can send us a brand new washer. Oh and for some reason they can't even give us an ETA? I contacted Home Depot that first week in October to request a return or exchange, something. Their reply was that it was outside of the 90 day window and there is nothing they can do. Actually that policy has now changed to only 30 days...and that other stores are doing this now too. Well needless to say I will not be buying any appliances from HD or Electrolux brand products. Read Less
          +16points
          17out of 18found this review helpful.
           
          Neveragain's Questions
           
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          Neveragain's Answers
           
          Neveragain has not submitted any answers.